RC Hardwood Floors

The job went very well. We only had to spend 1 night away from home during the process. The floors had been covered for over 25 yrs with carpeting, so we were unsure how they would turn out. They look great! They also removed the ballasters from the stairs so the entire step could be refinished. My only complaint would be they didn't use the dustless system as I was told they would. Also they didn't put plastic up to keep as much dust as possible from getting in other rooms.That being said I do understand that there will still be dust in the house, no system is perfect. The fact they didn't put plastic up bothered me. All in all the floors look great and I would recoomend RC Hardwood and use them again.

RC Hardwood Floors were fine. They came when they were supposed to come and they did the job.

We are in the process of remodeling our Kitchen of our home that was built in the 1920's. When we ripped up the old linoleum floor we found a hardwood floor that needless to say was in very rough looking shape. RC came and filled in the gaps, replaced some damaged boards and then sanded and refinished the floor. You would never know that the floors had been sitting under linoleum for 20 years. They did an outstanding job! Would recommend their work to anyone.

Excellent. Renee in the office is very friendly, prompt and confirmed dates and times and both she and Rich (owner) answered my many questions. The team showed up on time, did great work, trustworthy, and I will definitely use them again when I do my upstairs rooms.

We purchased a big deal for the service, and it went very well. They came when they said they were coming. They were very good, very informative, and will be coming back for another floor. This was the second time that we were using them. They were excellent, and the price was good.

Dustless sanding, and then 4 coats of oil based poly. The floor in our sun room was badly damaged and RC team had to take the whole flooring off to the cement base and install Dri Core , plywood on top and then new hardwood flooring, and coat it as they did the rest of the house. Rich is fun to work with, communicates well, keeps you informed, is very responsive and they did a great job in our house . The dustless works well, but you still get some dust. His team had plastic around curtains and other items that we couldn't move which protected them. They also recommended a moving company who did a fabulous job of moving our furniture into the garage and basement and then moved it back. Overall a great experience, no pressure, no missed promises and high quality outcome. Will recommend him to all who need to sand and refinish their hardwood floors.

My experience went very well. The staff was professional and friendly. I would highly recommend them to others.

The guys arrived promptly and did a good, though not great, job. It sort of looked as if they hadn't fully removed all the sawdust from sanding the floor -- especially on the 4-5 feet right by the front door and on part of the stairway leading to the second floor. I vacuumed the stairway, and the hallway dust that was polyurethaned over (leaving a little bit of a bumpy surface) is covered by a small entry way rug. The rest of the hallway is fine, but that's why I wouldn't hire them again. (used someone else for a new hardwood kitchen floor)

I think the sander did a good job sanding the floors, however, I would probably not use him again because of a snarky email he wrote me when I wanted to confirm the details about opening windows to dispel fumes quickly. It had been two months since we had spoken originally and arranged the job, at which time I shared that I have both chemical sensitivies and asthma and that it was very important to me that the house be vented generously (I was gone while work was done). I thought it wise to remind him right before the job was to be done and his email in response was sarcastic and not customer service-oriented. A short and sweet response would have been appreciated instead, such as "Got it" or "Yes, of course".

The floor was put down around the 1830s. I don't think that anyone had done anything to it. There were some boards replaced in order to restore some damage caused by a fire, but, while it looked as good as possible, you could see that they used some different lumber. They also came in at the price I expected. They came in on schedule in terms of getting the job done from start to finish. I have been very happy with it.

The quality of the work was excellent. They came on time. They were a hardworking crew. They have pleasant personalities. They are ethical. You have to move furniture if its in their way.

They arrived on time, described the procedure they would follow, worked through the procedure; returned the next day for a second coat ; cleaned up and finished on time.

It was a very good experience. It went very well.

We spent a little more to repair some holes.

Very well. Company was punctual, professional, friendly, accommodating and it turned out well. Highly recommend

I've heard that this is an incredibly messy job, and so far, so good. The sanding is done, and there's not much residue at all on our walls and staircase. they vacuumed as they went along. the first coat is on, and it looks fabulous.

First off, RC Hardwood has the best response and service of just about any contractor I've ever used. It's often a hard time just getting in touch, but my initial email to them was answered within the hour and by the end of the day I had an appointment set up. The service itself was also really smooth ? they were here when they said they'd be and cleaned up after the job was done. It turns out that I had a pine floor which wasn't covered by the Big Deal I had bought, but they did it anyway and I paid a small fee to cover the extra work. The only mark off I'll give is that there were a few places on the floor where the stain wasn't even, leaving some slightly discolored streaks on the surface. The rest of the floor is so incredible, though, that I think I'm the only person who notices. I'll definitely use them again when I have another floor that needs refinishing.

It was pricey, but the job was done well. The floors look great.

The guys were very fast, clean and professional. They showed up on time and worked very quickly. They did a great job with the sanding, no noticeable grooves from the machine and all the corners and edges were covered. The hardest part was waiting for the poly to dry each day because our only bathroom wasn't accessible until it dried, but luckily it didn't affect us too much. The floors look fantastic and we're very happy.

to We had bought service on a Big Deal and paid regular price for what was over 300 sq. ft. We also paid for an extra coat. Due to a mixup of some sort, final coat went on gloss rather than the satin we had specified, and another finish coat was put on in satin at no cost to us. We had not researched other companies on price, because of having bought on the Big Deal. The 2 B grades were given only because of finish-coat problem. All was straightened out, but it was extremely inconvenient to have to endure another time of fumes and being unable to reach rooms. There would have been no problem if we had not been staying in the house while the work was done. They were extremely helpful in rescheduling several times to work around our schedule. Both the owner and the men on the crew were good to deal with. We would call them for a quote if we had other work needing to be done, but would also check other companies to research pricing, as we had not done this first time around. There has been a vast improvement in our floors.

Communication could have been better. I wasn't notified, as to when the workers would arrive ,until 9 pm on the day before work was to be done. I was unable to find out when they would return the next day.

The two men who performed the work were polite, timely and good workers. A third coating was needed the following day and they came at the time I was told. The floor looks new and I appreciate their workmanship.

.Experience was excellent.I was worried about dust spreading through the house but workmen set up dust curtains and covered some shelves with books,etc and dust was not a factor.They returned as promised to put on necessary coats of urathane and were punctual.Very happy with finished product.

RC Hardwood floors did two refinishing jobs for me, in different areas of the home, at different dates. The first one went well. His crew was punctual and did good work at a reasonable rate. So I thought I'd have them back to refinish more hardwood floors. The second job was OK, but they messed up on one area. I had more flooring to do, so I called the owner to explain what I wanted done in third area. He came over and while he was there, I showed him the messed-up part of the second job. He never got back to me on the estimate for the third job, or to rectify the problem in the second job. I emailed and left phone messages multiple times. No follow-through or response. He's fairly local to me, and I wanted to have a local guy do the jobs. Instead, now I've had to arrange for a guy from 30 miles away to do the third job, which is the largest job of all three. The guy from 30 miles away showed up on time, did a great job and I paid him.

I responded to the big deal offer thinking that I would only receive offers relating to local suppliers -- so was very disappointed when the company contacted me to say I live too far away. It took a long time to get my refund from Angie's list too, and there was very little communication to let me know what was happening.