Expert Garage Door Repair and New Installations servicing Massachusetts and Connecticut. Call us for same day repair of garage doors and openers any time of the day, any day of the week. Our trucks come fully stocked and in nearly all cases we can fix your door or opener on the first visit, reducing your inconvenience while also guaranteeing your satisfaction.
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Repair, sale & installation of garage doors & electronic garage door openers. Broken overhead garage door springs. Replacement of sections, panels, & garage door hardware overhauls.
Great service. Came the same day that I called and Barry had the door fixed in no time at all. He was courteous and professional. I was very pleased. He even arrived earlier, after calling, than the scheduled time. Even scheduling the appointment was a good experience. These folks know how to run a service business and it’s clear that they are committed to ensuring a good experience for their customers. I would not hesitate to call them again, when needed.
Description of Work: Broken garage door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverly J.
12/2017
5.0
garage doors
 + -1 more
Service was provided the day after I called. The serviceman, Chet, called prior to arriving and was here on time. He was professional, efficient and very nice. He explained exactly what needed to be done, had my husband go over it with him gave us the cost prior to beginning and when he finished had him go over it again. We would definitely use them again and can confidently recommend them.
Description of Work: Repair of our garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas J.
12/2017
5.0
garage doors
 + -1 more
Service was great. Received an email confirming appointment. Service Rep called the day of the appointment saying he was going to be early. Quality job done.
Description of Work: Fix a broken garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
12/2017
4.0
garage doors
 + -1 more
I am very happy with my new garage doors--they make it so much easier to use the garage, and they work beautifully. The technicians who came to our house were very knowledgeable, friendly, and helpful. There was a slight problem with one of the doors when first installed, but as soon as I mentioned it the company sent out another technician, who not only fixed the problem but also fixed another problem we didn't know we had. I recommend them highly.
Description of Work: Replace my garage doors with new ones.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Pam R.
11/2017
5.0
garage doors
 + -1 more
I would highly recommend Precision garage door. They were able to come out the same day when my door broke and was in the open position. I was leaving for the weekend and they came right out. After looking at the door it was determined that I needed a new door (mine was 50 years old). They gave me an estimate right then. I called later and scheduled a replacement door which took 3 weeks to come in. Then it was installed easily and professionally and looks great!
Description of Work: Install a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John Y.
11/2017
5.0
garage doors
 + -1 more
Easy appointment time, technician Ed showed up ahead of schedule and got the job done perfectly. Ed was courteous and knowledgeable, pleasure to have around, definitely recommend!
Description of Work: Install new garage opener
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
William D.
11/2017
3.0
garage doors
 + -1 more
They arrived on time and the technician did not have extensive experience with the type of spring i have installed. He had to make some phone calls to understand how to proceed. They technician was graceous enough to give a quick look at the second garage door and made an adjustment as well as lubricated the door for $99. When the estimate came back it was $699. I decided to get multiple estimates for a job that big and when the work was finally completed it was full completed in a comparable manner for less than half the cost by a less advertised but (similar in size and scope) local mom and pop shop. The overall experience was good but the cost estimate provided was very high.
Description of Work: I needed a door spring replaced. I called Precision to come out for an estimate.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Sreekanth J.
10/2017
5.0
garage doors
 + -1 more
Very professional and helpful. The tech needed to order the spring, not a size he had in his truck, so he manually opened the garage door for us, so we could get our car out. He also explained our choices, of doing a minimal repair, or replacing a few other components, so we could make our decision.
Description of Work: garage door spring replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
melinda ` A.
08/2017
5.0
garage doors
 + -1 more
The service was excellent, most of all the service man was professional and personable. I had complete trust in him! Please relay my happiness with this provider if possible they are lucky to have such a fine employee.
Description of Work: They evaluated a problem with our garage door and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
David M.
08/2017
5.0
garage doors
 + -1 more
Installed new springs on both doors. Better price by doing both springs. Techs were great. Very professional and nice to talk too. Doors working smooth. Very happy!
Description of Work: Broken spring on one door
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Robert H.
07/2017
5.0
garage doors
 + -1 more
They were very responsive and did a great job quickly
Description of Work: Replacement of one door and tuneup of the other
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike H.
07/2017
5.0
garage doors
 + -1 more
PJ was prompt, professional, knowledgeable and courteous. He ordered a needed part and came back to install it a couple days later. Great service and a fair price - I'd highly recommend it.
Description of Work: Repaired two old garage doors, replaced springs, cleaned up runners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenifer K.
06/2017
5.0
garage doors
 + -1 more
Great - once connected with company (I had to call company ) very responsive and prompt. Fully explained issues and their fixes, along with fixing preventative maintenance advice. No hard sell for additional services
Description of Work: Angie's deal for garage door tuneup - garage door was sticking in cold weather
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Saud J.
06/2017
4.0
garage doors
 + -1 more
It was okay. I think they were very hard to reach. Once i reached them they were okay. He was honest. He recommended changing on one of the machines. I decided I would buy it myself and have him put it in. He was fine, and fair. The price was fine it was a B. They came on time. They were professional. I would use them again in the future.
Description of Work: Inspection on garage door.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$30
Michael C.
05/2017
5.0
garage doors
 + -1 more
The job was done perfectly. Tech arrived on time. Analysis of issue was spot on. Tech was able to get parts and complete repair same day. Money paid for roller replacement was applied to repair, since that was not necessary. I could not be more happy with the result or the tech
Description of Work: Signed up for garage door roller replacement. Technician diagnosed that the rollers were not the problem and that the master spring was broken. Also the excess force on the door was starting to cause damage to the door itself. Although his truck had an abundance of parts, he did not have what was needed for this fix. Tech checked on location of parts and was able to get them the same day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Joe M.
05/2017
3.0
garage doors
 + -1 more
Cancelled the appointment when I heard there was a $99 charge for them to look at my garage door. That fee is not applicable to cost of any repairs.
Description of Work: Never had a chance to see hoe good they are when I was told their fee of $99 just for coming out was not applicable to the cost of any repairs. Sorry, but living on a fixed income means having to watch every penny.
Rating Category
Rating out of 5
Natalie C.
05/2017
5.0
garage doors
 + -1 more
They came out were able to give a quick fix and were honest to say that the solution they gave me would work in the short term, but since my doors were probably over 20 years old, it was time to invest in new ones. They were not pushy and left me an estimate for a new set of doors.
Description of Work: I had hit the garage door and it was not closing properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna M.
05/2017
5.0
garage doors
 + -1 more
It went very nicely! The young man arrived on time and did his work quickly and efficiently.
Description of Work: Replace rollers on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Pete P.
04/2017
5.0
garage doors
 + -1 more
The Serviceman showed up on time, and completed the necessary repairs in a short time. I liked the service so much that I am thinking of using them to install a closer, with possibly a new door,
Description of Work: The door had not been serviced in some time. One time when i went out to get the car, the door closed behind me, that is when I called for service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Daniel A.
04/2017
5.0
garage doors
 + -1 more
Went very well. It is clear that the Angie's List offer is a teaser rate. There was a lot of "gentle" upselling of services going on but not a hard sell.
Description of Work: Garage door had not operated properly for some time. Their technician immediately diagnosed the problem and made required fix.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Ramesh G.
04/2017
1.0
garage doors
 + -1 more
Called them around 2 months ago. The technician came promptly and provided the quotes instantly. The quotes were subject to finding the replacement section for the garage door. He looked very promising. He said his manager would call me back in 2 weeks or less. But there was no call from them. I did call them once, the front desk woman took my number and said someone will call back the next day. No one called. Third time, I called them to inquire about the job and left them a voicemail, No one bothered to call back. It looks like they are very busy with other stuff or just they might have bad customer support. Overall never heard from them if the garage section is available or not. Will try someone else.
Description of Work: Replacement of garage door section
Rating Category
Rating out of 5
responsiveness
1.0
Response from Precision Door Service
I'm very sorry we were unable to reach you. Our job notes and email both show that we emailed you an estimate for a new door and an estimate for a replacement section. Our Call log also shows that we left you 3 messages. We only show one call from you (on the phone numbers associated with this account). I know we are not 100%, but this time we did everything we could to follow up with you. We're still available if you need us. Sincerely-Walt
John F.
04/2017
1.0
garage doors
 + -1 more
I purchased the offer on March 1st. It's been 6 weeks and no one has reached out to me. I have cancelled the deal and requested a refund from Angie's List.
Description of Work: I purchased an offer $129 Garage Door Tune-Up and Roller Replacement
Rating Category
Rating out of 5
responsiveness
1.0
Response from Precision Door Service
We are so sorry about any confusion. It's our policy to always call/email the customer whenever we receive notification from Angie's list that a customer has reached out to us. We can not find any communication regarding your transaction. Sorry that this slipped through the cracks, but I'm not positive the issue was on our end. Please reach out to us directly (info*garagedoorrepairguy.com) and we'll be happy to offer you the same deal. Sincerely-Walt
Prakash R.
04/2017
4.0
garage doors
 + -1 more
Precision scheduled the service pretty quickly (next day), emailed me the technician's name and the technician was on time. He fixed the garage door. But the door wouldn't close after a couple of days. I called Precision again, and they initially said no technicians were available and it would be 2-3 days before someone could come. Needless to say, I was pretty upset about it. Called again in a couple of hours, and somehow a technician was available. Came same day, fixed some calibration settings, and the garage door has been fine since. Overall, good first impression and good closure. But not sure why the calibration settings weren't correctly set in the first visit, and there was some stress (albeit temporary) scheduling the follow-up.
Description of Work: Garage door cable replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Edward V.
04/2017
5.0
garage doors
 + -1 more
Very well and very professional. He also explained what was wrong and what he was going to do. also provided more information on how to improve my garage. Friendly and personable. Thank you
Description of Work: Garage door was not operating correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew L.
04/2017
5.0
garage doors
 + -1 more
It turned out fine. It went well. I bought a Big Deal through Angie's List and then I had used them again for a total new garage door. He got into a car accident on his way into our driveway, but that wasn't his fault.
Description of Work: I needed a new garage door because it was broken so I called them back and they put in a new one for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Precision Door Service is currently rated 4.6 overall out of 5.
Sunday: 10:00 AM - 4:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Precision Door Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Precision Door Service offers free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
Yes, Precision Door Service offers a 10% senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Repair, sale & installation of garage doors & electronic garage door openers. Broken overhead garage door springs. Replacement of sections, panels, & garage door hardware overhauls.