Rodenhiser Home Services

Not great. Person was 2 hours late. I had the 7 AM spot so there was no one before me. Person showed up at 9 (I had gotten up at 6:30). Said he had vehicle issues. Said he couldn't reach anyone in customer service to let them know. Didn't do much. Said I had a slow running drain (I've lived here 25 years. I know how it usually works). Tried to sell me a product and left. Would never call again.

Work was overpriced and they were unable to find main breaker needed to get me back up and were planning to have one shipped from somewhere leaving me down for another day. I made a call myself and found it first try resulting in work done the same day but I sill got charged too much in my understanding.

perfect - no issues with electric or plumbing

Communication horrible across the board. Sales rep who gave a quote had lengthy delays in responding to clarifications. Before installations, he took a video of where things should be installed and routed. First day of install, wrong parts were purchased and they attempted to install before I made them check again. The installers also said they couldn't follow the plan the sales rep guaranteed they would be doing, and had to completely redesign the install. Project install took 3 days longer than I was initially told it would. Company failed the electrical inspection a month ago. I've contacted Rodenhiser twice to figure out when they're going to finish the work, and I've been told they'll look into it and get back to me, but never have.

The a/c problem was solved in no time.

Missed appointment , poor communication, high cost. Ended up using someone else to finish project

It's fixed is what matters now. They are qualified techs. I did ask for an itemized bill and still don't have I need it on paper this device won't print it for some reason unknown to me, Tom G

Awesome! The whole team at Rodenhiser was/is amazing. We are having them clean our chimney too.

They had to order a part over a month ago. I have called and they were supposed to get back to me about the status but have not. I realize things are delayed but they should communicate that to me.

The Units are great. They were in and out in a few days. Everything went as expected. They are a little higher in price than others, but well worth the cost.

The technicians were very professional. Excellent job.

the control of first and second floor did not work. One of the switch on the furnace failed very soon.

Plumbing work went very well. But we asked to re-silicone our shower unit and the door hardware was damaged in the process. It was action above expectations so we're not complaining, but we paid for it and are still awaiting replacement hardware to use the shower. Other than that, the work was done professionally and cheerfully. Other than the shower issue, the work was a 5.

Excellent....Rodenhiser is always great and treats their customers with the utmost respect and kindness as this work was done at my elderly mother's house

We needed our A/C unit replaced and unfortunately due to supply chain issues, it took a long-time to procure the replacement unit. Once available, Rodenheiser removed the old unit and replaced with a new unit. The Rodenheiser team was professional, prepared MA Save rebate paperwork, and left our property clean. I’d highly recommend Rodenheiser!

Very well like always. I recommend them for important repairs or jobs. We've had so many rip off jobs and I never have to worry with their work. But be ready to pay up!!! I recommend purchasing your own parts prior to the repair vist save some money.

Inexperienced guy claimed he fixed my sump pump. Charged $190 for 5 minutes of work. Then did a sale pitch for other plumbing work for ~$2000. Four weeks later we got heavy rains, sump pump didn’t work. Basement flooded.

It went well. Technician solved a problem previous tech couldn't

Job was completed. But they are VERY expensive. Was told job could of been done 1/3 to 1/2 cheaper.

Excellent. The were very pleasant. ,polite I thank them for their service. Christa

great, Rodenhiser has always been our go-to for home repairs

Great, very professional and courteous

Great! Responsive and reliable. Excellent customer service.

Very professional service and clear explanation of services provided.

Super happy with the service provided by Rodenheiser for the maintenance of my mini splits. The service provider was knowledgeable, efficient and listen and answered all my questions and concerns.