This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Serving all of Eastern Mass and So. New Hampshire including North Shore, South Shore, and Cape Cod We pride our company on reliability, great communication, integrity, and quality work. We are experts in Basement Waterproofing and work hard to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Rick was terrible to work with - rude and disrespectful. At the height of the pandemic, he refused to wear a mask in my house. Measurements were off and the project was delayed, Molding does not match the rest of the kitchen. Finishing details is hack at best, and several months later, there is a musty smell and I suspect mold is growing so we most likely have to rip it up with money wasted. DO NOT USE THEM.
Rating Category
Rating out of 5
quality
1.0
value
2.5
responsiveness
0.5
$2,500
Barbara C.
11/2020
5.0
It was a pleasure dealing with Ed! His workers were focused and got the job done right on time. Donâ t hesitate with Key Waterproofing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Douglas T.
11/2020
4.5
Great experience with Wendell and his team at my house in N Beverly. They provided a quick estimate and started work less than a month later. In two days they re-pointed a crumbling wall and re-sealed the rest of my 1930’s basement foundation. Great experience and they take credit cards too!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Sean M.
11/2020
5.0
Great experience from start to finish! Wendell and his team were great! Mr Camelio was very clear and thorough with estimate, highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeffrey M.
10/2020
5.0
Great job nice people
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Linda T.
10/2020
5.0
After MANY years suffering with water in our basement I hired Key Waterproofing to help me. Within a week, Wendell came with his crew and in TWO days completed the project. The team was incredible, working tirelessly to create the least interruption in daily life. Because I had been in the house many years they helped clean out a lot of stuff! Wendell helped me understand what needed to be done to make the basement waterproof. Plus, at the outside, several basement windows had the "pit" near them damaged; Wendell immediately dug them out, put a new barrier, and cemented them in place. Plus, he made suggestions for how to improve the basement's look and usage. I could not be happier with his service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,300
Philip G.
09/2020
5.0
Rick and Wendell are the best. I have used for two projects - big help- fair price. They understand basements better than anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$25,000
Juliet T.
09/2020
5.0
Key Waterproofing sends Ed the engineer and sales for the first visit. ED was friendly, professional and not pushing to close the deal. Once you agree to the terms and the date is set Wendel andcthe work crew come by. Wendel and his crew worked all day on the basement wall. When they completed everything they cleaned the area and left. I highly recommend Key Waterproofing Co. Juliet Turner Somerville, Ma
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Angela A.
08/2020
4.0
Wendel and his team work extremely hard to make sure you are safe in your home! We called them after the first rain storm in our new home revealed seepage in our basement, and they were by the next day. The value canâ t be beat and they are extremely personable and usually very responsive. Pleased with their overall work and would recommend them.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$13,000
Karen F.
08/2020
5.0
Wendel and his crew came out and did a great job. They put in a sump pump, dehumidifier and gave suggestions for some other projects to be done at a later date. They were very professional and fast. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lincon Z.
08/2020
5.0
The leadership and crew offer a great customer service, plan option for the basement issues and give the attention needed to adapt to the local needs for the service satisfaction. I really recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roger D.
08/2020
5.0
I was very impressed by the service I received from the installers and the sales person. These guys kept me well informed and were helpful in doing a great install, that impressed my tenant and myself with this thoughtful overall professional install. They installed a dehumidifier for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alicia R.
07/2020
4.5
Wendel and his crew came out and did an amazing job on the sump pump in my basement. They ran the lines and pipes, checked and double checked their work. Professional and fast. Wendel and his team were out here digging trenches on the hottest day of the summer. Decently priced project for the amount of work they put in. I would certainly recommend.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Stan L.
07/2020
0.5
They gave me a **Life Time Warranty** agreement. The quality of the work with garage epoxy flooring was low. Stopped to return my phone calls or text messages. I got a second opinion which is redo the whole work from scratch!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Peter M.
07/2020
5.0
Small project but they did a great job on a very fast schedule.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$600
Syed G.
07/2020
5.0
Wonderful experience. They did a great job of putting sum pump in my basement. Wendel was on top of things right from day 1. Rick was busy and didn t attended my Calls but that didn t block my work. So far basement looks good without any water seeping through. Good thing about this team is that they put back whatever they open up in your basement. They digged corners, took the sheet rock out, put the sump pump, fix my water spouts, fixed whatever was digged, pur new sheet rocks, painted and took care of all the garbages. Overall great team. Only complain, they took more time to finish the work than their early commitment. May be too busy with many other things. Otherwise no complains. Work was excellent. I am planning to assign Wendel more work with my new projects as they work on multiple things. Such a good team and my recommendation to anyone who wants to get their work done professionally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
KENNEDY L.
06/2020
5.0
Quality and Price all rolled in one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel B.
05/2020
5.0
They did a great job on my sump pump. They were honest about the size of the system I needed. When there was an issue with the drywall, they made it right without any frustration on my side. Their pricing was a competitive market rate. I would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matthew Z.
05/2020
5.0
The did an excellent job on my basement.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Lauren B.
04/2020
5.0
Came out right away, and have 0 complaints of the job. Wood flooring came, having it not be their primary focus of work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David G.
04/2020
5.0
Very smooth experience. Wendel, his crew, and Key Waterproofing did great work quickly at a good price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Noreen C.
03/2020
5.0
Professionals, all the way! We had a great experience working with this company. The sales person, Rick, and Wendell and his great crew were courteous, efficient, clean, and most importantly, they did what they said they would do and showed up when they said they would. We had them remove old tiles and replace with engineered vinyl flooring in our basement. It looks amazing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ted v.
03/2020
5.0
Key Waterproofing and Construction is the best. I was getting water in my cellar and only had a 1/2" of concrete on my floor. Wendel and his crew did a fantastic job putting in a new concrete floor and drain system. They did a lot of hard work. Wendel was great to work with. He is smart, pleasant, and had great ideas. Wendel put everything back the way it was and I have asked him to do some more construction, concrete , and epoxy projects for me because he is so good. Rick is his partner and handled all the upftont sales and pricing and was also great to work with. Their prices were very low and they gave me a great deal. I can't say enough good things about their company. They are a 5 star company I highly recommend and trust completely to do a great job and to make you very satisfied and happy you hired them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Merle H.
02/2020
3.0
Came late. Rushed to finish. Work on repairing sidewalk was shoddy. Have not had rain so do not know if it works.
Rating Category
Rating out of 5
quality
3.0
value
2.5
responsiveness
3.0
Yes, I recommend this pro
Jeff P.
01/2020
4.5
Hired Key Waterproofing to add french drain to basement they were in and out in two days and everything looks/works great.