This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Serving all of Eastern Mass and So. New Hampshire including North Shore, South Shore, and Cape Cod We pride our company on reliability, great communication, integrity, and quality work. We are experts in Basement Waterproofing and work hard to keep you as educated as we can on your particular task or project. We look forward to earning your business!
really professional job done, it was timely and of the 4 companies interviewed, they were by far the cheapest. job was to put a French drain in 30' of the basement, with2 sump pumps. cleaned up after meticulously. Very happy with Wendell, ,Rick , and the crew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,500
PATRICIA W.
01/2020
5.0
Awesome to work with, very hard workers, very professional, very reasonable for all the work they did!!!!!!!!!! Kudos to Wendell and company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mike d.
12/2019
4.5
Masonry work was above our expectations. Rick recommended a solution better than those of two competitive bidders, and Wendel's crew was in place and working 36 hours after the hire--which was remarkable. Good price, too. The work dovetailed, in structure and scheduling, with the work of our staircase carpenters. Overall very positive, but I would suggest better postwork cleanup including a more complete removal of unused materials (e.g. a giant sheet of plywood left behind).
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Annette M.
11/2019
5.0
Highest marks for Wendel and Rick at Key Waterproofing. Our basement was in terrible shape with ancient cratered floor and frequent water and dampness issues, and we wanted a dry basement with useable space. The Key guys’ pricing was about the same as another well-known competitor, but Key offered and delivered more services including, notably, removing the entire existing floor and several inches of dirt below and rebuilding with layers of stone and concrete, in addition to installing the expected water infiltration collection system and water barrier wall panels. Wendel and Rick were very clear up front in describing what was needed and how they would solve the problems. They were very responsive throughout the process when we had questions, replying to phone and text messages right away. They completed the work in the time frame promised. We ended up with a beautiful, dry, clean smelling, clean looking basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joanne S.
10/2019
5.0
After decades of basement flooding, we hired Wendel and Rick to install an inside french drain. Rick was so professional with his estimate, and Wendel and his crew did a fabulous job. You wouldn't even know the system was installed. It's been two months now and not a drop of water in the basement. I would highly recommend these guys and wish we did it many years ago!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrew N.
10/2019
5.0
I had an outstanding experience with Rick and Wendel after I experienced a major window well leak. They returned my call immediately and came out to check out the damage very promptly. Rick described a number of options that would address my issue and was sensitive to my concerns about price. Once we settled on a plan, they came out quickly and did the work very in a highly professional manner. I assumed that I would have to hire other contractors to address the wall and flooring damage, but they were able to handle all of that as well. My impression is that there's almost nothing these guys can't do! Given their knowledge, responsiveness, quality, and attention to detail, I expect to use them for all sorts of work in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nurus C.
10/2019
5.0
These guys did a great job installing a french drain, pump, and encapsulation of exposed parts of my basement. The crawl spaces were not easy to work in! Being a small team they are figuring out their scheduling and logistics. However the bulk of the work was completed within a week after some scheduling hiccups.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert H.
10/2019
4.0
I liked the system that they installed and the thoroughness of their work. I wish that the project could stay on track and within budget a bit more but that might be due to the uniqueness of my home foundation. The project is not quite done but I anticipate a great result when it is complete.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Sheila O.
09/2019
5.0
Rick and Wendell were very easy to work with. Rick does sales and Wendell heads the team. We bought the whole package,the drainage system,vapor barrier wrap,new gutters and epoxy floor treatment. We haven't had any huge storms yet but the system worked perfectly for the few rainy days that we've had. Wendell and his team did a great job, especially on the drain system. It looks great, they cleaned up all the debris and removed it. I am confident that we'll have a dry basement from now on, plus they give you a 100% satisfaction guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bryan R.
09/2019
5.0
I hired Key Waterproofing to replace the sump pump, install backup battery, redirect the drainage lines, and install a leaching drainage well. They were knowledgeable, prompt, hard working, and the price was reasonable. I will definitely keep them in mind for my next project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen W.
09/2019
5.0
Normally, these types of reviews are crap... you can never be sure that some shmuck is lying... I am 100% REAL! These guys were not kidding around. They were quick, efficient, and the cleanup was better than if I hired a company to come in. I have been getting water in my basement for YEARS... contractors have been trying to gouge me with the most outrageous prices and lies about what I needed to solve the problem. Rick and Wendel, a winning combination. Rick 1st: he explained EVERYTHING that I needed to know in order to make a decision... no pressure applied. He had models and his presentation went into why his solution was the best. Cost... they work with working families, I felt comfortable, like my uncle was giving me sound advice. Wendel... he is quiet, thoughtful and quick. The crew was supper professional and fast... What others tried to tell me would take 3-4 days, was 2 days for this team, and I was done with more than 80% done on the 1st day. If you are looking to get a job done, without being lied to, ripped off, and disappointed, use Key Waterproofing Construction. I am so confident in these guys that they have my personal information for a live endorsement ANY time. It is worth it to get it done right, using the right professionals, considering the right timing and at the right cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
younes e.
09/2019
5.0
very knowledgeable, on time and efficient, they did a great job my basement now waterproofed and the air quality is perfect, excellent customer service and the job is done within the frame time we projected, 5 stars !!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeanne H.
08/2019
5.0
Very knowledgeable and helpful
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy H.
08/2019
5.0
On time, efficient, very clean, knowledgeable, and fast service. Would recommend them to anyone and plan to call them for more services in the near future