Under Pressure has been helping to set the standard on exterior cleaning since 1999. Thousands of satisfied customers have helped to turn this family owned company into a leader in Massachusetts for green cleaning services. Our simple motto has also been to to treat our customers the way we want to be treated. We combine with fully trained cleaning technicians that care about the work they do. Let us show you how our company can safely restore the appearance for your home or business.
They were the first to respond to my inquiry on Friday, and were able to schedule for the convenient time on Monday. Appointment was scheduled for 8:30am, however crew appeared only at 9am. I was told that it will take about 3 hours to complete the job. I asked them to take care of a few little things like the small area on the deck that was with moss and also on the stairs and a bit on a driveway. They were hesitant, mentioning it will be an extra charge and that they do not have time for that. The job was done OK, however they did not complete well the cleaning of a gutter in one place and also driveway next to stonework was not cleaned completely. Now I still need to figure out how to do this little job. Given that they were done in 1.5 hours. they definitely had time to address the remaining issues, but chose not to. A job for 2 guys @ 550 for 1.5 hours could be cheaper and better. I was later getting quotes for $320 for same job, including deck washing.
Description of Work: Perform washing of a house (1 story ranch). stonework, foundation and some part of a driveway, stairs and deck
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$550
Response from Under Pressure Power Washing
Dear AL Member, Thanks for taking the time to give our company some feedback. We apologize if there was some miscommunication on our part. We arrived to your home within the time slot that we tell all of our customers. (within half hour) With traffic in the MetroWest it can be challenging to arrive on time to any location. We normally will give a 3 hour cleaning window for house washing based on the fact that every home is different and some take longer to clean then others. We do not guarantee that we will stay on site for a set amount of time. Our crews cleaned all of the areas that were quoted as well as the deck (at no charge) and the front walkway ( at no charge). At Under Pressure we try and go above and beyond to do more for our customers then they expect. Occasionally we need to charge for additional areas of the home that are added. These extra cleaning charges are typically at a reduced rate because we are already on site. With the size of the driveway and the amount of moss growing on it our crew felt a phone call into our office was necessary to help determine a reduced cleaning price for the service. We were told that the driveway was not going to be done at this time. The gutter on the home that you mentioned had some dark black staining that our crew tried numerous approaches to remove but were unsuccessful. We strive to bring the like new appearance back to the homes we clean. Unfortunately this is not always possible. We want our customers to be happy with our services. We would happy to speak with you more and see if we can get this project complete. Sincerely The Under Pressure Crew
Carol H.
08/2015
5.0
pressure washing
+ -1 more
They were prompt and did good quality work
Description of Work: power washed our entire house and patio
communication was good with their office; they provided quotes promptly, had good follow up and provided me a discount because i had multiple things done at one time. they arrived just after 9am and spent the whole day washing. two guys completed the whole job. i tried to stay out of their way, but checked progress occasionally. they were very good to explain what they were doing. the house looks brighter and cleaner after they finished. after a couple of days we noticed some "staining' from the treatment...turns out it was some of the treatment that ran out from dripping and dried. the same guys came out and cleaned it quickly. they checked to make sure that i was satisfied the way it came out. great response and good people working for them. happy to recommend them.
Description of Work: washed roof, vinyl siding, walkway, pool deck, shed; treated roof and siding with mildew preventive treatment; cleaned gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Sarah C.
08/2015
5.0
pressure washing
+ -1 more
Response time to schedule appointment was excellent, all staff was pleasant. Our house looks great and they 2 guys completely the job were very meticulous.
Description of Work: Power washed exterior of home and applied mildew resistant treatment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
HAROLD H.
08/2015
5.0
pressure washing
+ -1 more
We are happy with their work.
Description of Work: Replace gutters and gutter guards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Holly C.
07/2015
5.0
gutter cleaning, pressure washing, roof cleaning
+ 1 more
I purchased my house knowing that the roof needed some care, there had been a fair amount of moss and lichen growing from years under large trees covering the roof. Once I removed the larger branches on the trees, I called in Under Pressure to do the heavy lifting and help increase the lifespan of my roof (of course helping with the houses curb appeal as well) Jennifer was a pleasure to work with, very friendly and responsive. She was patient while I was going through the estimate process and while they were not the cheapest, I felt more comfortable going with UP because of the other user reviews as well as the close proximity to my home. Sometimes cheapest isn't always best as I've learned in my 'new home' adventure - I always look at value. They made this experience extremely easy for me - and I never felt like I had to worry that they wouldn't show up or I would come home and find my plants had been trampled. The process took a week, they came out a week ago to apply what needed to be applied to kill off the moss - in that process they cleaned my gutters. I didn't expect the roof to look great at that time since there had been a lot of moss to kill off. A week later (yesterday) they came out to do the washing - the results are truly amazing! The roof looks brand new. I learned the previous owner had called Under Pressure for a quote - but they never did the work for unknown reasons. If the previous owner had the roof washed, they would have certainly increased the value of their home when they put it on the market.
Description of Work: Washed my roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Scott F.
07/2015
5.0
deck cleaning, pressure washing
+ 0 more
They arrived at 9:30 and hooked up to my external water tap. Two people switched off power washing the house and the job was complete in five (5) hours. They did a good job. The cost of the job seemed a little high. In my case, I'm prepping the property for sale so it was worth it. Had my circumstances been different, I would have shopped around. That being said, the results I got were absolutely excellent.
Description of Work: Powerwashed the vinyl siding on a 3600 square foot house and the front and back decks.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,335
Ira F.
06/2015
5.0
pressure washing
+ -1 more
Went well. Bought the bug deal, provided availability and got a call to schedule (already impressed vs. chasing down other providers). My home is not in their immediate service area so they said they would schedule me when they had another job in the area. Fine by me. They came within 30min of when they said they would and did a good job. My home is very close to the other homes, which involved some acrobatics getting to the gutters but they managed. No issues & would use again.
Description of Work: cleaned gutters on a two story single family home in Somerville
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Christopher G.
05/2015
5.0
pressure washing, roof cleaning
+ 0 more
It went very well. Black streaks were gone and the green lichen darkened to a brown so harder to notice on our brown roof. I can say that after the first rain it looked even better. The roof looks great. The lichen has almost disappeared as well. For the price, and against the other roof washers out there (and I had about 5 estimates); Under Pressure came out as a lower priced, and for me - quality work.
Description of Work: Cleaned our roof of lichen and black streaks. Cleaned gutters also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$638
Kenneth S.
05/2015
5.0
gutter cleaning, pressure washing
+ 0 more
Good communication with the company, very pleasant and good response to time requests. Very professional service - good people to deal with. Provider showed up when they said, did the job specified - provided a great cleaning to the gutters and pressure washed the walkway. Impressed that they did not dump any of the removed debris from the gutters onto the lawn or in my woods... took everything with them (even saw him clean up a few leaves that hit the ground during cleaning). Good service - will certainly use again, and would recommend! Thanks!
Description of Work: Clean gutters and pressure washed front walkway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Michael P.
05/2015
5.0
gutter cleaning, deck cleaning, pressure washing
+ 1 more
I called Under Pressure and talked to Jennifer, who was able to generate a quote for us quickly using the square footage of our house available online. They came out a few days later and did the job, and it's like a brand new house. The communication was very clear (phone, email), and I couldn't be more pleased.
Description of Work: Washed the siding, outside of gutters, and front porch/step of our 1800 sq foot house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Janet G.
05/2015
5.0
gutter cleaning, pressure washing
+ 0 more
They did a good job totally unsupervised. I gave a B for responsiveness.
Description of Work: Cleaned gutters and fixed the part of the drain pipe that had fallen off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
marilyn K.
05/2015
5.0
decks, deck cleaning, pressure washing
+ 1 more
The improvement was like night to day, and the results were beyond my expectations.
Description of Work: Power washed concrete pool deck, and cedar wood deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Gary H.
05/2015
5.0
decks, deck cleaning, pressure washing
+ 1 more
The house and roof look great! Jeff and Marcos are power washing professionals, I highly recommend them. They were thorough and conscientious. Jeff was very concerned about my deck finish and the potential to leave spots. After convincing him it would be OK, he made sure to keep the deck wet as he applied and rinsed the cleaning agent to avoid any spots. No spots when he was done. Also amazing that you don't end up with spots or residue on any of the windows, they look great too! The only very slight negative had to do with setting up the initial contact. After buying the Angies List offer, it took a couple of tries to connect over what needed to be done and scheduling the job. I suspect this is because my needs were a bit outside the standard offering that Under Pressure had made through Angies List and possibly my location. I mention this in case others encounter it and to encourage you to reach out to Jennifer (Under Pressure's coordinator) as she's great too. They estimated the upcharge for my job by looking at my house on line through Google/Bing maps I think. Bottom line, I highly recommend Under Pressure Power Washing and will definitely hire them again when the time comes for the next cleaning.
Description of Work: Under Pressure Power Washing power washed the cedar clapboard siding, cleaned approximately half the asphalt shingle roof (only the shady stained sections) and power washed the front walkway which badly needed it. My house has a brick front so the siding is mainly on 3 sides, but a walkout basement and approx 4200 sq. ft. of living area made this a large job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,100
EDWARD B.
04/2015
5.0
pressure washing
+ -1 more
Crew a bit late, but they called to warn me so no problem.
The house got beaten up badly after this winter. Ice dam, stains on sidings. We had used Under Pressure Powerwash approximately three years ago to clean up mildew on sidings and moss on roof. The house has been sparkling clean since then. So we call them back again to remove brown stains that probably came from gutter dirt and water stains. They did a great job again. They are responsive, scheduling was easy, got the job done, even clean our walk way and deck at backyard. We don't even need to be home. We definitely use again in the future.
Description of Work: Power wash the exterior of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
William B.
04/2015
4.0
gutter cleaning
+ -1 more
I was happy with the work, the issues I had however, they sent someone out on a Saturday after we had talked about scheduling, the gentleman explained that they were backed up and couldn't do the work that weekend. They said they would be available Monday so we agreed to schedule for then but they didn't show, and ended up completing the work 2 weeks later. Again, I was happy with results but it was a slight bother to wait so long to get the work completed.
Description of Work: They cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$175
Response from Under Pressure Power Washing
Dear AL Member, Thanks for the feedback. Last fall the gutter cleaning weather was some of the worst we have seen. We were weeks behind due to our prime 3 week cleaning timeframe being so cold. We normally are able to stick to an exact schedule. We are glad that we were able to make it out to you. Thanks The Under Pressure Crew.
Chris S.
02/2015
5.0
roof cleaning
+ -1 more
They are very good. They were great. They were conscientious.
Description of Work: Roof cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Gary J.
02/2015
5.0
gutter cleaning
+ -1 more
It was fine, they took care of the issues I had that another provider could not service.
Description of Work: They cleaned my gutters, there were issues with a previous contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Barbara F.
01/2015
5.0
pressure washing
+ -1 more
They were great and very nice. They did a good job and I would tell a friend to use them.
Description of Work: I used Under Pressure and it was terrific.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rosemary G.
01/2015
4.0
pressure washing
+ -1 more
They missed one of the gutters/elbows, and the owner Mark responded and came right out and cleaned it today.
Description of Work: Cleaned gutters.
Rating Category
Rating out of 5
Yes, I recommend this pro
$195
Response from Under Pressure Power Washing
Dear AL Member, Thanks for taking the time to provide feedback. We apologize that you had to find an area that was not cleaned properly. At Under Pressure we strive to provide the best service. On the rare occasion that we make a mistake or simply miss an area we will return to make it right. It is a simple as that. 100% satisfaction guarantee. Thanks for the business. Mark and the Under Pressure Crew.
Emily K.
01/2015
5.0
gutter cleaning
+ -1 more
We were a little delayed due to the weather. I wish they would have called the day of just confirm they came. They did the work when we were not home. We could tell they came by to clean the gutters so it worked out.
Description of Work: I purchased a deal for $175 gutter and walkway cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Under Pressure Power Washing
Dear AL Member, Thank you for the feedback. It was a challenging fall for gutter cleaning. We like to give our customers a days notice that we are going to be at the home providing the service. When the crews get so behind because of freezing gutters it can make scheduling a nightmare. The crews leave in the morning sometimes not knowing what homes they will be able to do because of frozen gutters. When this happens we just attack our list and hope that our customers will trust that they have hired the right company to do the job. We thank you for the patience and are glad that we could get the gutters cleaned before the winter.
Ed S.
12/2014
4.0
gutter cleaning
+ -1 more
The crew seemed to do a quality job. Communication during scheduling could have been much better, but overall work was good. As others have noted, we had a hard time getting them here. It appears they acknowledge this issue related to a first angie's list deal around the start of winter.
Description of Work: Gutter cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$175
Response from Under Pressure Power Washing
Dear AL Member, Thanks for the patience with the schedule. As we have noted, it has been a tough fall for gutter cleaning. This is our first time offering a fall Deal for gutters on Angie's list. Although it was successful in some ways it put our company in a tricky position. The weather dictates how stable our schedule is. We pride ourselves on being prompt and reliable. Moving forward we will learn from this experience. Thanks for purchasing the deal. Thanks Mark
Garrett S.
12/2014
4.0
gutter cleaning, pressure washing
+ 0 more
Once they arrived at my home, the gutters were cleaned very quickly, and seemingly pretty well. No power washing was done, but then again I didn't have anything I wanted power washed. My gripe is with the level of responsiveness: I called the company two weeks after purchasing the deal via Angie's List because I hadn't heard from them. They said they'd call back shortly to put me on the schedule, but I had to call them back after again not hearing from them, this time for about five days. Again, nothing was scheduled, but they said they'd fit me in soon. A few days later, and starting to feel like I'd have to ask for a refund, they showed up, not at any appointed time, but seemingly at random. Luckily, my wife was home. My impression was that, despite the description of the service area in the ad, our home wasn't at all within an area the company typically services. Also, some blame falls on me for waiting until a very busy time of year; such is the life of the new homeowner. But I'd recommend giving a call to determine availability before buying.
Description of Work: Cleaned gutters on front and back of home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$175
Response from Under Pressure Power Washing
Dear AL Member, Thanks for taking the time to give us some feedback. My apologies with the delayed service. We can honestly say that this gutter cleaning season has been a tough one as far as keeping on schedule. You are right when you say that the you might have been out of our service range. We try and keep our gutter cleanings closer to our home office in Framingham. When the Big Deal went live with Angie's we were not aware that towns an hour away from us where purchasing the deal. When you combine a stretched out cleaning route with a cold November ( frozen gutters) it can make for a slow moving gutter cleaning season. We really do appreciate the patience with the schedule and hope that you will consider us for services that we do offer in your area. ( house/roof washing etc.) Have a nice winter and enjoy the new home. Thanks Mark and the Under Pressure Crew
Peter P.
12/2014
4.0
gutter cleaning, pressure washing
+ 0 more
The weather got bad before they had a chance to come out and do the work so I will need a refund. They were very helpful, Mark, the owner, even apologized for not being able to get the job done for us. He was very professional about the situation.
Description of Work: $175 Gutter and Walkway Cleaning
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Response from Under Pressure Power Washing
Thank you for the feedback. Moving forward we most likely will not be offering a gutter cleaning deal due to this very reason. We do apologize that we were not able to travel to your home for this cleaning. Please consider us for any other future cleaning needs. Thanks Mark
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Service Categories
Pressure Washing,
Gutter Cleaning,
Roof Cleaning,
House Cleaning,
Roof Ice/Snow Removal
FAQ
Under Pressure Power Washing is currently rated 4.9 overall out of 5.
Under Pressure Power Washing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Under Pressure Power Washing offers free project estimates.
Yes, Under Pressure Power Washing offers eco-friendly accreditations.
No, Under Pressure Power Washing does not offer a senior discount.
Yes, Under Pressure Power Washing offers emergency services.
No, Under Pressure Power Washing does not offer warranties.
Under Pressure Power Washing offers the following services: Residential & Commercial Pressure Washing & Exterior Cleaning.