Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Sostilio & Sons Plumbing & Heating

Plumbing, Water Heaters, Appliance Repair,

About us

Sostilio & Sons Plumbing & Heating has been in business for over 25 years. With over 40 years of experience we are proud to serve all of your plumbing and heating needs with our father and son team. We advertise by doing good work. We work as a personal team. Helping our clients is our business, and without you we would not be in business. We are prompt, professional and ambitious and truly care about what we do. Additional email - msostilio1@gmail.com

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Our professional services include: Water Heater Installation, Boilers, Baseboard Heat, Energy efficiency services include Hybrid Water Heaters, Tankless Water Heaters, Combination Boiler and Hot Water Tankless systems. Kitchen remodels, Bathroom remodels, Water Treatment Systems, Water Softeners, Instant Hot Faucets, Faucets, Sinks, Drain Cleaning: Sink, Toilet, Bath stoppages. Install/removal (Dishwashers, Gas Stoves, Gas Cooktops, and Garbage disposals.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 73 reviews

Bill H.
08/2017
5.0
plumbing
  + -1 more
Their bid was timely (unlike other plumbers), their price was good and they showed up when they said they would. When we encountered a problem, they worked with me to come up with a solution that would meet code and satisfy me from an aesthetic standpoint. They even corrected some shoddy work from the original developer's plumber!
Description of Work: John and Mike Sostilio are a father / son team. I invited them to bid on a bathroom project I was doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business.

Scott O.
07/2017
5.0
plumbing
  + -1 more
The job went great... they reviewed what was required to fix each issue, gave some suggestiosn of how they could approach the fix depending on cost and time. They were very communicative about how they planned to handle the repairs and the relative cost for parts and such, and finished the job the same day. I have a bathroom faucet that I need replacing, and will be having them return to do that work soon as well. Excellent father/son team. Very professional.
Description of Work: Replaced the hardware inside a toilet, and fixed a bathroom sink drain, replacing both with new professional grade parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business.

Anne R.
07/2017
5.0
plumbing
  + -1 more
The job went very well! My expensive Kohler kitchen faucet has needed replacing every 3 to 4 years, or so I thought. John and his son took a look and determined that the O-rings and cam assembly needed replacing, and they ordered the parts and returned to fix it two days later. My previous plumber seemed to not know that replacing the internal assembly was possible, costing me much much more $ in terms of equipment and labor! John also replaced the outdoor spigot and Y assembly -- no more leaks! It was a pleasure to work with a professional and knowledgable plumbing team.
Description of Work: I had a leaky kitchen faucet and a leaky outdoor spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business.

Steve O.
06/2017
5.0
plumbing
  + -1 more
It went great. The guys were here on time as promised. They were very professional and explained the problem and how they would fix it. Everything was done as it was explained to me. I highly recommend Sostilio & Sons Plumbing & Heating! Great guys and great work!!!!
Description of Work: We needed a spigot & shutoff valve added. We also needed a new shower strainer and trap installed in our master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business.

Kelly M.
06/2017
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
We contacted Sostilio plumbing for a heating system issue. My father spoke with John, he was very professional and helpful on the phone. He said he'd show up the next day for a heat call, then never showed and never returned our calls.
Description of Work: We contacted Sostilio plumbing for a heating system issue. My father spoke with John, he was very professional and helpful on the phone. He said he'd show up the next day for a heat call, then never showed and never returned our calls.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sostilio & Sons Plumbing & Heating
We apologize for the inconvenience. Sorry for the miscommunication on our behalf. We do not know how we let this happen. Sorry we could not be of assistance to you.

kerry D.
05/2017
5.0
plumbing
  + -1 more
Very nice father and son team. Will definitely hire them again.
Description of Work: Installed new vanity in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business.

Adam C.
04/2017
5.0
plumbing
  + -1 more
We have been extremely happy with Sostilio & Sons. They are reliable, punctual, and professional. They were knowledgeable and friendly. There were minor challenges with each job that they did for us, and their expertise allowed them to conquer each challenge easily. We will certainly hire them again for future plumbing needs.
Description of Work: Installation of a kitchen faucet and replacement of toilet in master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business!

Jason S.
04/2017
5.0
plumbing, water heater repair
  + 0 more
John and his son are excellent. They are professional, pleasant, and I trust their expertise completely. We feel really fortunate to have found them.
Description of Work: Replacement of 12-year old water heater with a new tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business!

Pattie N.
03/2017
5.0
plumbing, home remodeling
  + 0 more
John and his son Mike were fantastic. Professional, incredibly responsive to my first phone call and throughout as we scheduled the work. When they got to my home and went to install the vanity in my master bath they opened the box and immediately showed me that it was destroyed - apparently looking like it had been dropped from a forklift. I had to arrange a replacement with Home Depot, and they offered to pick up the new vanity at the store. And, before they left they opened the additional boxes with the granite countertop and glass medicine cabinet to make sure there were no other damages. They worked efficiently and cleaned up and just made it a great experience all around. And the pricing was very reasonable based on other quotes I'd received.
Description of Work: Removal of 2 toilets and one vanity and installation of 2 new toilets and new vanities in both bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business!

Sina G.
03/2017
5.0
plumbing
  + -1 more
I was so impressed with their responsiveness to my "emergency" repair, I booked the other work with them on the spot. John gave me a very fair price estimate, and despite having to go out for parts more than once (old houses, non-standard plumbing) he stuck to his original figure. I could not be more satisfied & impressed with their professionalism and quality work.
Description of Work: Being in a nearly 60 y/o house, we have a bunch of original plumbing that was less than functional, namely the under-sink shutoffs. I originally contacted Sostiliio & Sons regarding a silcock that burst in the cold. A lucky schedule opening allowed them to come over quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business.

Lynette H.
03/2017
5.0
plumbing
  + -1 more
Sostilio & Sons did a terrific job. They visited to see the scope of the work, discussed it thoroughly and returned a couple of days later to do the project. We ran into a few snags due to some weird wall structure and accessibility to plumbing issues. John and Mike worked with me and explained my options for working around the obstacle. Good communicators, fair pricing, and nice guys too!
Description of Work: We needed bathroom sink and shower faucets replaced, and dripping kitchen faucet repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

Joseph G.
02/2017
5.0
plumbing
  + -1 more
Very friendly and polite. Even took the time to show the issues and explained how to avoid future issues. Couldn't ask for nicer folks or better service.
Description of Work: We had a clogged kitchen sink. The service was great. They located the clog and made all necessary repairs as well as fixed deficient pluming angles along the line. Great customer service, fast work, and very reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business.

Fabien J.
01/2017
5.0
plumbing
  + -1 more
Fantastic job! My (one year old) problem is now solved. Mike and son were there on time, understood the problem immediately and did the 2 modifications needed to fix my permanent pumping problem. They are very professional and super nice people on top of it. I have found my plumber for any of my future needs. I highly recommend them!
Description of Work: Changing the calibration and the setup of the sump pump which was directly flowing in the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business!

Robert P.
12/2016
5.0
plumbing
  + -1 more
I first contacted Sostilio & Sons Plumbing & Heating after the reading reviews on AngiesList and I am so glad I did. Within an hour after leaving a message, I heard back from Mike to schedule to their visit. John and Mike make a great team. Courteous, clean, efficient and thorough. More importantly, they demonstrated integrity and expertise in their trade. I'd recommend John and Mike to anyone - in a heartbeat!
Description of Work: Replace bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review, [Member Name Removed]. We appreciate your business.

Jigney S.
12/2016
5.0
plumbing, water heater repair
  + 0 more
They were on time. I wanted AOSmith and they got what they told me they would get. Very professional, tenacious and patient. They double checked everything and worked on it until it was right.
Description of Work: Replace gas water heater and install valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review, [Member Name Removed]. We appreciate your business.

Aki Y.
11/2016
5.0
plumbing
  + -1 more
I contacted several plumbing companies, and Mike was the only one who PROMPTLY responded to my request. John and Mike came out to my house in a few days to access the work and came back again a few days later to do the work. I was very pleased as they were very professional and polite. A minor repair was needed, so I contacted Mike again, and they came out to my house within ONE hour. What an excellent professional service! I definitely plan to call on them for any future plumbing works.
Description of Work: I needed to have my main water pipe split into two: one for the sprinkler system and another for the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review, [Member Name Removed]. We appreciate your business.

Carl W.
10/2016
5.0
plumbing
  + -1 more
John and Mike did a great job.!!! They are polite, professional and reliable. They know their business thoroughly.
Description of Work: There was a leak under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review, [Member Name Removed]. We appreciate your business.

Ning J.
10/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Get the job done smoothly, no complaints.
Description of Work: install tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review [Removed member name]. We appreciate your business.

Jeffrey I.
10/2016
5.0
plumbing
  + -1 more
They came and inspected the bathroom, checked for leaks for all of the plumbing fixtures. Made sure all plumbing fixtures were operation properly. They were very honest about how the work was done. They billed me very honestly for the inspection and didn't try to milk any additional costs. I was very impressed with their thoroughness.
Description of Work: So I had an odd request in that the buyer for my condo wanted to makes sure that the bathroom that I had remodeled was done properly and still up to code. I called on Tuesday and they made time that week to come out for an inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business.

Evelyn P.
10/2016
5.0
plumbing
  + -1 more
This repair was not an emergency, but we didn't want it to turn into one, so timely response was important. I located Sostilio & Sons by searching for providers on Angie's List and was happy to find someone nearby. I left a message on Monday and it was returned at the end of the day and an appointment was scheduled for the next day. Once they were on the way (within the appointment window) they called to let me know. John & Mike were very professional, organized and a pleasure to work with. We will definitely use them for any and all future work and highly recommend them.
Description of Work: Replace bathroom faucet & hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review, [member name removed]. We appreciate your business!

Trina P.
09/2016
5.0
plumbing, water heater repair
  + 0 more
John and his son, Mike came out to the house the same day I called to assess the work and provide an estimate. They were very professional and friendly, and John explained the scope of work involved. They also alerted me that the hot water tank I had ordered was too tall for the space, and advised that they could provide one directly from the supplier and have it for the next day. They were able to come the next morning to complete the installation. Within about 2.5 hours, the water heater and dryer were installed, and the hit water connection to the washing machine was done as well. John also installed a CO alarm in the basement for safety. They removed the old water heater, and took care to clean up the area in which they had worked.
Description of Work: We just moved into our new home, and we knew the hot water heater was on its last legs. We didn't know it would quit just two days after we moved in! We also needed a new gas dryer installed, as well as the new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

Response from Sostilio & Sons Plumbing & Heating
Thank you for your review. We appreciate your business!

William K.
09/2016
5.0
plumbing
  + -1 more
I cannot rave enough about the professional service provided by Sostilio & Sons! From their courtesy estimate to their professional installation/, they were always early and a pleasure to deal with. The installation went very well and they used quality materials and the water tank was a good brand. They exceeded my expectation in every way. I plan to call on them for my future plumbing needs. I felt very at easy with Mike and appreciated how he explained everything to me in terms I can understand.
Description of Work: Replace 50 gallon water tank and replace/repair outside garden faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review.[removed member name] We appreciate your business and look forward to working with you in the future.

Jordy D.
09/2016
5.0
plumbing
  + -1 more
They were great. The work was done quickly and they went beyond what I expected. They put in new pipe, straightening out the work done (poorly) by the previous contractor. They also added several extra valves at no extra cost because they felt it would make the winterization process simpler. Thank you!!
Description of Work: I needed new shutoff valves installed for my exterior hose outlets and sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sostilio & Sons Plumbing & Heating
Thank you for taking the time to give us a review, [Member Name Removed]. We appreciate your business.

Matthew R.
09/2016
5.0
plumbing
  + -1 more
A+ in every aspect. When I called for quote, John (owner) answered. He was straightforward and was able to give me a ballpark over the phone. After dealing with other plumbing companies that have a more corporate feel (with minimum charges, multiple crews etc.), it was a breath of fresh air to work with John. Him and his son Mike showed up in the early part of the 2 hour window they had given me. Because there was spray foam in the elbow of the baseboard pipe, I thought there was a leak that had been fixed improperly by the previous owner, but John and Mike were able to determine that there was no leak and that the foam was probably there to reduce noise or because the pipe was located in the corner against an exterior wall. Rodenhiser had previously come to the house and quoted me over $800 to fix it. Sostilio & Sons didn't charge me at all to determine that the pipe was fine. They also replaced a faucet for about half what Rodehniser was going to charge. Guess I found my new plumber! Thanks guys!
Description of Work: Possible leak in baseboard heat, faucet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sostilio & Sons Plumbing & Heating
Thank you for taking the time to give us a review [Member Name Removed]. We appreciate your business.

Joseph D.
07/2016
5.0
plumbing
  + -1 more
Excellent. Before opening the wall, the guys put a camera through the on/off handle to see what was going on. They were able to see where the moisture was and recommended a noninvasive fix. They are always on time, very knowledgeable, and really nice guys. Please give them a try!
Description of Work: Leak in shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business.
    • 1
    • 2(current)
    • 3

Contact information

82 Fenwick St, Framingham, MA 01701

http://www.sosph.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
13329
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Appliance Repair,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
Water Filtration and Softening,
Drain Cleaning,
Natural Gas Lines

FAQ

Sostilio & Sons Plumbing & Heating is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Sostilio & Sons Plumbing & Heating accepts the following forms of payment: Check
Yes, Sostilio & Sons Plumbing & Heating offers free project estimates.
Yes, Sostilio & Sons Plumbing & Heating offers eco-friendly accreditations.
No, Sostilio & Sons Plumbing & Heating does not offer a senior discount.
Yes, Sostilio & Sons Plumbing & Heating offers emergency services.
Yes, Sostilio & Sons Plumbing & Heating offers warranties.
Sostilio & Sons Plumbing & Heating offers the following services: Our professional services include: Water Heater Installation, Boilers, Baseboard Heat, Energy efficiency services include Hybrid Water Heaters, Tankless Water Heaters, Combination Boiler and Hot Water Tankless systems. Kitchen remodels, Bathroom remodels, Water Treatment Systems, Water Softeners, Instant Hot Faucets, Faucets, Sinks, Drain Cleaning: Sink, Toilet, Bath stoppages. Install/removal (Dishwashers, Gas Stoves, Gas Cooktops, and Garbage disposals.

Contact information

82 Fenwick St, Framingham, MA 01701

http://www.sosph.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM