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Sostilio & Sons Plumbing & Heating

Plumbing, Water Heaters, Appliance Repair,

About us

Sostilio & Sons Plumbing & Heating has been in business for over 25 years. With over 40 years of experience we are proud to serve all of your plumbing and heating needs with our father and son team. We advertise by doing good work. We work as a personal team. Helping our clients is our business, and without you we would not be in business. We are prompt, professional and ambitious and truly care about what we do. Additional email - msostilio1@gmail.com

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Our professional services include: Water Heater Installation, Boilers, Baseboard Heat, Energy efficiency services include Hybrid Water Heaters, Tankless Water Heaters, Combination Boiler and Hot Water Tankless systems. Kitchen remodels, Bathroom remodels, Water Treatment Systems, Water Softeners, Instant Hot Faucets, Faucets, Sinks, Drain Cleaning: Sink, Toilet, Bath stoppages. Install/removal (Dishwashers, Gas Stoves, Gas Cooktops, and Garbage disposals.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 73 reviews

David S.
12/2020
5.0
plumbing, water heater repair
  + 0 more
Excellent. Extremely prompt service and competitively priced.
Description of Work: Replace gas water heater & water supply valves to furnace humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Paul F.
10/2020
5.0
plumbing
  + -1 more
A totally positive experience! Service was exceptional- punctual, clean, and covid correct. Our problem was solved and we would recommend the companyt to future clients
Description of Work: Shower Valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

MariaElena K.
10/2020
5.0
plumbing
  + -1 more
Fortunately Mike was available within an hour, and he replaced the valve professionally, and recommended replacing the plastic supply line with copper, which is more durable (all for the originally quoted price). Access to the valve was not convenient, inside a cabinet, and the work was neatly and efficiently done. Also followed Covid safety recommendations. Will be calling again for some planned plumbing projects; this was an emergency.
Description of Work: The valve for water shut-off to fridge was leaking and needed replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

VIVIAN C.
06/2020
5.0
plumbing
  + -1 more
Service was incredible and every step of the projects were discussed to ensure we understood why something needed to be done, as well as the associated costs with the repair. Our technician went above and beyond with his quality of work and clean-up afterwards. 100% we will call Sostilio & Sons with any/all future jobs we may have to do.
Description of Work: Outside faucet repair, minor plumbing repair and dishwasher disconnect/reconnect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Robert T.
06/2020
5.0
plumbing
  + -1 more
Perfect, performance was outstanding
Description of Work: Exterior outlet repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Tracy M.
06/2020
5.0
appliance repair
  + -1 more
Mike Sostilio did a great job. Could not be more pleased and will absolutely use them again. Highly recommend
Description of Work: Replace outdoor spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

bob N.
04/2020
5.0
appliance repair, plumbing
  + 0 more
John and Mike are great. I called about leaky drain pipes under my kitchen sink. They called me back the same morning and scheduled me for 9am. the next morning. They showed up right on time and did a fantastic job. Price was pleasantly reasonable. This was the second time that I’ve used them and I didn’t hesitate to call them about my plumbing issue this time after an enjoyable first experience. So happy to have found a great honest and reliable plumbing team
Description of Work: Replace all drain pipes and water valves under kitchen sink.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Arshad M.
03/2020
5.0
plumbing, water heater repair, water softeners
  + 1 more
I found John and Mike father and son duo, after I felt a couple of other plumbers were giving me unreasonable qoutes. These guys are courteous, detail oriented and most important very honest. If it didn't need to replaced or there was an easy solution they would immediately state that. They are very reasonably priced and dont skimp out on quality and after every job make sure the place is spotless. Always my first call for any plumbing issues whether the job is small or big
Description of Work: Multiple jobs over the past couple of years including water heater and softener installation, garbage disposal installation, gas line and gas stove installation and shower repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review and kind words. We appreciate your business and are always happy to help!

Susan R.
03/2020
5.0
The dryer installation went perfectly
Description of Work: Gas Dryer Install
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Henry W.
02/2020
5.0
plumbing
  + -1 more
Based on all the wonderful reviews and photos of their work, I was hoping to hire Sostilio & Sons Plumbing & Heating to repair our cast iron pipe that was leaking. Unfortunately we were located outside of their travel area map, but based on the customer service we received, I would not hesitate to hire them.
Description of Work: Repair cast iron pipe

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! Sorry again we could not help you out but we greatly appreciate your kind words.

Debbie C.
10/2019
5.0
plumbing
  + -1 more
If you are looking for a plumbing company that offers great service, is friendly,dependable, knowledgeable and affordable look no further than Sostilio and Son, you won’t be disappointed.
Description of Work: Add additional water shut off
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are happy we were able to help you out!

Julie E.
08/2019
5.0
plumbing
  + -1 more
They were responsive to my call earlier in the day and were able to squeeze us in at the end of their day despite being so busy. They were in and out in fifteen minutes after I described the problem, just that the kitchen sink wouldn't drain. They had to snake it really far down and was likely due to old pipes building up over the years and not related to the renovation we just did. They were very nice, polite, and professional. Worth paying the money for the quick response!
Description of Work: Clogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your busy and are glad to hear we were able to help you out.

James A.
03/2019
5.0
plumbing
  + -1 more
My garbage disposal had been acting up so I put off finding a plumber for a while its always such a painful process. i put a call into Mr. Sostilio figuring I wouldn't hear back for a while if at all. He called me back the next day, I texted him pictures of what I currently have and he quickly gave me options as well as prices. Oddly enough the next morning my disposal was up and running but I'm keeping his number just in case!!
Description of Work: I (thought) I needed my garbage disposal replaced

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We will be happy to help you out in the future.

Steve S.
03/2019
5.0
plumbing
  + -1 more
Great experience! Contact me quickly, arrived exactly on time, were friendly, professional, and did an excellent job. Highly recommended, would definitely use again.
Description of Work: Fixed issues with toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

Mike M.
01/2019
5.0
plumbing
  + -1 more
I am late in getting my review in. It was a complicated conversion but Mr. Sostillio new exactly what to do and still have it look good. I couldn't be happier! I would definitely hire Sostillio & Sons for future plumbing.
Description of Work: Needed to have a 30-40 year old 2 handle shower converted to single handle shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review! We appreciate your business and will be happy to help you out in the future.

Trevor L.
01/2019
5.0
plumbing, water heater repair
  + 0 more
Excellent installation and professional service. Have adopted them as our plumber of choice now.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

Kathleen C.
09/2018
5.0
plumbing
  + -1 more
Excellent workers. John and his son, Mike, were prompt, friendly and very professional. Will certainly hire them again!
Description of Work: faucet replacement for a pedestal sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

Rebecca S.
07/2018
5.0
plumbing
  + -1 more
Punctual, cost was as quoted, professional and suggested improvements to prevent future problems
Description of Work: drain clog, outside faucet fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

Nancy O.
07/2018
5.0
plumbing
  + -1 more
I needed a faucet replaced and shower valve (which was leaking) rebuilt in family bathroom and a showerhead replaced in master bath. John responded within a few hours to my phone message and set up a convenient time for the repair. He and his son arrived on time, did the work in a timely fashion and everything is working fine! I would consider him my new plumber and he would be my first call if I had a plumbing problem.
Description of Work: replaced bthrm faucet, showerhead and rebuilt shower valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review! We appreciate your business.

Kara N.
03/2018
5.0
plumbing
  + -1 more
I have a huge cast iron pipe in my laundry room that drains out to my cesspool. It had a minor leak that was giving me a major headache. Sostilio & Sons was able to fix it quickly and at a great price. I highly recommend them!
Description of Work: Drainage Pipe Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

KJ L.
02/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was done efficiently and with care. John and Mike handled all the details and we were very pleased with the end result. I have also engaged their services for a hot water tank install and kitchen updating. They do great work.
Description of Work: I had a gas insert added to my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business!

Frederick L.
01/2018
5.0
plumbing
  + -1 more
During the coldest part of the winter, our boiler system unexpectedly needed urgent repairs to address a diverse number of significant issues. Sostilio & Sons promptly answered my call and had me text a few pictures. John himself, together with his son, then came out promptly to assess the situation and ensure that matters were safely stabilized and sufficiently functional until definitive repairs could be scheduled. Their quick appreciation of the situation's urgency, together with their responsiveness and obvious expertise were invaluable, not only materially, but also in providing a solid measure of reassurance and much-needed peace of mind. We were promptly given an estimate, and boiler repairs were scheduled. They arrived at the appointed time, and systematically assessed, explained, and repaired all matters (including an unanticipated one) with unmatched efficiency, expertise, and professionalism. Communication was clear, open, and personable. The work was completed ahead of schedule and at reasonable cost, which in our case, matched their estimate precisely. It was a pleasure engaging the services of Sostilio & Sons. They are a family-run business clearly committed to the highest standards of workmanship and service; and, I have no reservations in recommending them whole-heartedly.
Description of Work: Boiler repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business

BRENDA R.
01/2018
5.0
plumbing
  + -1 more
Excellent work. Father and son worked well together and speedily completed all the work. Impressed that traditional plumbing skills used with copper piping. Nice people who are courteous, made no mess and disposed of all the project waste including our old dishwasher. A pleasure to have them in our home.
Description of Work: Replace under sink plumbing and attach switch off valve for outdoor plumbing. Replace disposal unit and plumb in new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

Kenneth L.
11/2017
5.0
plumbing, water heater repair
  + 0 more
Even though we didn't end up needing to hire for the work we had quoted, this company was extremely responsive to our request. They were prompt, friendly, professional, thorough... an overall pleasure! We wouldn't hesitate to call on them again, to hire and/or refer.
Description of Work: We needed to obtain an estimate for locating and repairing cracks in our domestic water and heating systems.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. Best of luck with the repairs! We will be happy to help you out in the future.

DENNIS B.
08/2017
5.0
plumbing, water heater repair
  + 0 more
Amazingly well. Called at eight AM, father and son were here within a half hour. While father went off to get new water heater, son stayed to disconnect and remove old one. He also replaced a failed outside faucet while he was at it. Father got back with new water heater, and it was a joy to watch them work together to install it. Reminded me of me and my father working together on trucks, back in the day. New water heater is fifty percent larger capacity than old one, a blessing for my family. It wasn't cheap, but having checked out water heater prices online it was reasonable. Also asked them to look into a couple of other plumbing and heating problems, and they're working on them. I'm thoroughly impressed by them, and don't hesitate to recommend them. I just worry that good reviews will keep them so swamped they'll be hard to get :)
Description of Work: Water heater crapped out a few days ago. My household is seven people, two of whom are teenage girls - enough said. needed it replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business.
    • 1(current)
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Contact information

82 Fenwick St, Framingham, MA 01701

http://www.sosph.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
13329
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Appliance Repair,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
Water Filtration and Softening,
Drain Cleaning,
Natural Gas Lines

FAQ

Sostilio & Sons Plumbing & Heating is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Sostilio & Sons Plumbing & Heating accepts the following forms of payment: Check
Yes, Sostilio & Sons Plumbing & Heating offers free project estimates.
Yes, Sostilio & Sons Plumbing & Heating offers eco-friendly accreditations.
No, Sostilio & Sons Plumbing & Heating does not offer a senior discount.
Yes, Sostilio & Sons Plumbing & Heating offers emergency services.
Yes, Sostilio & Sons Plumbing & Heating offers warranties.
Sostilio & Sons Plumbing & Heating offers the following services: Our professional services include: Water Heater Installation, Boilers, Baseboard Heat, Energy efficiency services include Hybrid Water Heaters, Tankless Water Heaters, Combination Boiler and Hot Water Tankless systems. Kitchen remodels, Bathroom remodels, Water Treatment Systems, Water Softeners, Instant Hot Faucets, Faucets, Sinks, Drain Cleaning: Sink, Toilet, Bath stoppages. Install/removal (Dishwashers, Gas Stoves, Gas Cooktops, and Garbage disposals.

Contact information

82 Fenwick St, Framingham, MA 01701

http://www.sosph.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM