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Sostilio & Sons Plumbing & Heating

Plumbing, Water Heaters, Appliance Repair,

About us

Sostilio & Sons Plumbing & Heating has been in business for over 25 years. With over 40 years of experience we are proud to serve all of your plumbing and heating needs with our father and son team. We advertise by doing good work. We work as a personal team. Helping our clients is our business, and without you we would not be in business. We are prompt, professional and ambitious and truly care about what we do. Additional email - msostilio1@gmail.com

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Our professional services include: Water Heater Installation, Boilers, Baseboard Heat, Energy efficiency services include Hybrid Water Heaters, Tankless Water Heaters, Combination Boiler and Hot Water Tankless systems. Kitchen remodels, Bathroom remodels, Water Treatment Systems, Water Softeners, Instant Hot Faucets, Faucets, Sinks, Drain Cleaning: Sink, Toilet, Bath stoppages. Install/removal (Dishwashers, Gas Stoves, Gas Cooktops, and Garbage disposals.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-73 of 73 reviews

Robert C.
10/2020
5.0
plumbing
  + -1 more
Everything went great
Description of Work: Replace faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Betina B.
08/2020
5.0
drain cleaning
  + -1 more
It went well
Description of Work: toilet repair, sink stopper repair, drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Cathy G.
06/2020
5.0
appliance repair, plumbing
  + 0 more
Very well.
Description of Work: I had a leaky outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business and are always happy to help.

Xandra R.
05/2018
5.0
plumbing
  + -1 more
Great!!!!!!!!
Description of Work: Leaking tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you for your review! We appreciate your business.

linda G.
01/2018
5.0
plumbing
  + -1 more
great, fixed in record time
Description of Work: hole in bathroom sink pipe

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business.

Peter G.
01/2018
5.0
water heater repair
  + -1 more
went well no problems
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review! We appreciate your business.

Cheryl W.
12/2017
1.0
plumbing, home remodeling
  + 0 more
Got no response from this plummer.
Description of Work: Needed tub faucet repaired.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sostilio & Sons Plumbing & Heating
We apologize for not being able to get back to you sooner. Sorry for any inconvenience.

cecilia P.
10/2017
5.0
plumbing
  + -1 more
very , good job
Description of Work: gas stove installation, toilet replacement , kitchen sink and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business.

Yang S.
10/2017
5.0
plumbing
  + -1 more
Went well.
Description of Work: I noticed the water leak in the finished basement the other day. Found Sostilio on Angie's list. John replied my call within an hour and made the appointment based on my schedule. John and Mike showed up on time, and finished the repair nicely. They are professional, approachable. Will hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Sostilio & Sons Plumbing & Heating
Our pleasure. Thank you very much for the review. We appreciate your business.

jay S.
08/2017
5.0
plumbing
  + -1 more
No complaints
Description of Work: Replace toilet hardware and shut off valves

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the review. We appreciate your business.

Eugene R.
06/2017
5.0
plumbing
  + -1 more
Outdoor Faucets
Description of Work: Outdoor faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review. We appreciate your business.

Shaji V.
04/2017
2.0
plumbing
  + -1 more
Overpriced
Description of Work: Repairs toilet

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$400

Response from Sostilio & Sons Plumbing & Heating
We supplied and installed a new cast iron flange for one toilet and also supplied and installed the insides of another toilet and also repaired a third toilet. Sorry we could not please you but we do believe that we gave you a very fair price. Thank you for your business.

Yosef S.
02/2017
5.0
water heater repair
  + -1 more
Very professional and friendly.
Description of Work: Heat Pump Water Heater installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for your review! We appreciate your business.

Joseph D.
07/2016
5.0
plumbing
  + -1 more
Awesome. The father and son team were 10 minutes early, very personable, and fast. The job's quality is A+ work and the repair site was left clean. Will hire again if other work is needed.
Description of Work: Replace outdoor spigot with frost-free version. This job required cutting through dry-wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Sostilio & Sons Plumbing & Heating
Thank you for the review, [Member Name Removed]. We appreciate your business.

Jonathan B.
07/2016
5.0
water heater repair
  + -1 more
It went very well. John and his son are very professional. They called during evening hours to schedule installation. They arrived on-time. There were clean and neat. They even installed a CO detector even though I had one already in the basement. They also replaced a piece of the chimney because it was angled wrong causing it to rust/rot. This was not part of the service contracted via Lowes and they did the work for free because he was "bothered" by it. I offered to pay for the additional materials, but was refused, he said "Its just some chimney pipe, no big deal!" Would absolutely use them again!
Description of Work: They were contracted via Lowes to do a water heater replacement. So basically, remove the old one and put in a similar new ones using existing piping and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Sostilio & Sons Plumbing & Heating
Thank you for your review, [Member Name Removed]. We appreciate yor business.

nathalie A.
07/2016
5.0
plumbing
  + -1 more
John was very responsive and professional. I would hire Sostilio & Son again.
Description of Work: Bathroom faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Sostilio & Sons Plumbing & Heating
Thank you for the review. We appreciate your business.

Sue R.
06/2016
5.0
plumbing
  + -1 more
Very prompt response to my call. Very punctual. Friendly and professional father and son team. I will certainly call them again in the future.
Description of Work: Replaced sprayer in sink and checked for leaks in laundry room. I had been told by the washing machine person (Sears) that the problem was in the plumbing. No issues found but they did identify the problem with the washing machine. Charged for basic service call

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Sostilio & Sons Plumbing & Heating
Thank you for taking the time to give us a review. We appreciate your business.

Kristen V.
06/2016
5.0
water heater repair
  + -1 more
I left a message with John explaining what I wanted done (new hot water heater) and that it wasn't an emergency. He called me back within a couple hours which was after his usual work hours and I appreciated his quick response. He had availability to come by for a free estimate that week and that took only a few minutes. He looked at the space, gave me a few options and let me decide which was better for my home (heat pump vs regular hot water heater). I decided to go with a new 50 gallon hot water heater because I personally wouldn't see the return on a heat pump hot water heater for many years. John came back the following week and installed the hot water heater with his son and even showed up a little early which was great! They did great work and were in and out in about an hour. John and his son were professional, prompt and answered all my questions. He gave me a great price and I was happy with the entire process. I will be using him again with any future plumbing needs.
Description of Work: I had a hot water heater replaced in my home. While this wasn't an emergency, it was over 10 years ago and not efficient and knew we needed to get a new one before the old one broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Sostilio & Sons Plumbing & Heating
Thank you for taking the time to give us a review, [Member Name Removed]. We appreciate your business.

Amy V.
03/2016
5.0
home remodeling, plumbing
  + 0 more
I called and left a message and within 15 minutes I received a call back stating that they would be by my house the same day. They kept that promise, came gave me an estimate and fit me right into his schedule for the next day. All in all it was about 24 hours from first phone call to completion of the job. The job was neatly done. The hole in the wall that needed to be cut to get to get to the plumbing was put back nicely and the new shower valve looks great. The bathroom was just as clean after they left as before. they didn't leave any kind of mess. I would highly recommend this company to anyone that asks and I will be utilizing their services again.
Description of Work: Replaced my Shower Valves from the OLD 2 valves to 1 and covered with plate and reseated the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Sostilio & Sons Plumbing & Heating
Thank you very much for the business and we greatly appreciate the review!

Ning J.
03/2016
5.0
plumbing, water heater repair, water softeners
  + 1 more
spent 1/2 installed everything inside out, no complaints
Description of Work: install tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Sostilio & Sons Plumbing & Heating
Thank you for your business! Appreciate the review.

Tilia J.
03/2016
5.0
plumbing
  + -1 more
Our finicky toilet had been running for some time--enough so that we got a nasty letter from the town about all the water we were using. My husband, usually very handy, tried twice to fix it but to no avail. When we contacted Sostilio Plumbing and Heating they came out, diagnosed the problem, procured the very specific parts needed, and installed them. We've had no problem since.
Description of Work: The provider fixed our long-leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sostilio & Sons Plumbing & Heating
Thank you for your business. We appreciate the review.

Ellen R.
02/2016
5.0
appliance repair, plumbing
  + 0 more
My first experience with Sostillo was to install a washing machine a year or 2 ago. I have had horrible experiences with plumbers and was so impressed on this little job I started asking them to come back for a variety of other projects. I really can't speak highly enough of the quality of their work, how they think through the best way to move ahead with a job, attention to detail, and clean up behind them so you wouldn't know they had been there. Only heads up, sometimes it takes them a little time to get back to you, but they will. It's worth it.
Description of Work: Installed dishwasher, disposal, replaced broken pipes after last winter, brought plumbing up to a room over my garage that didn't have any and installed a new washer dryer. They enclosed the pipes in insulation and built a wood box around them to insure them not to break in the cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

David M.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: John Sostilio and his son delivered and installed a gas stove purchased from Lowes. They were on time, friendly, and professional. They're level of expertise and attention to details was impressive.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

82 Fenwick St, Framingham, MA 01701

http://www.sosph.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
13329
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Appliance Repair,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
Water Filtration and Softening,
Drain Cleaning,
Natural Gas Lines

FAQ

Sostilio & Sons Plumbing & Heating is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Sostilio & Sons Plumbing & Heating accepts the following forms of payment: Check
Yes, Sostilio & Sons Plumbing & Heating offers free project estimates.
Yes, Sostilio & Sons Plumbing & Heating offers eco-friendly accreditations.
No, Sostilio & Sons Plumbing & Heating does not offer a senior discount.
Yes, Sostilio & Sons Plumbing & Heating offers emergency services.
Yes, Sostilio & Sons Plumbing & Heating offers warranties.
Sostilio & Sons Plumbing & Heating offers the following services: Our professional services include: Water Heater Installation, Boilers, Baseboard Heat, Energy efficiency services include Hybrid Water Heaters, Tankless Water Heaters, Combination Boiler and Hot Water Tankless systems. Kitchen remodels, Bathroom remodels, Water Treatment Systems, Water Softeners, Instant Hot Faucets, Faucets, Sinks, Drain Cleaning: Sink, Toilet, Bath stoppages. Install/removal (Dishwashers, Gas Stoves, Gas Cooktops, and Garbage disposals.

Contact information

82 Fenwick St, Framingham, MA 01701

http://www.sosph.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM