Plumbing, Heating, Water Filtration; Residential and Commercial Service and Installation. Fully licensed and insured. Award winning .
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing installation, service & repair, forced hot water & steam heating systems, remodeling and renovations, water quality systems, water heater replacement, energy efficient equipment, annual preventive maintenance program
Description of Work: Replace my water heater, they were terrific.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ted Edward B.
12/2014
5.0
plumbing
+ -1 more
Went well. No problems
Description of Work: Fixed a leak at upstairs toilet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dustin S.
12/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Overall, I commend the company for its excellent work. They encountered a potentially dangerous situation with my water boiler, rectified the problem and educated me as to how to prevent it in the future. They are truly steam heat experts. Many have complained about their prices - which are not the lowest - but when it comes to the safe heating of your home and the occupants inside, paying a little more for quality work is well worth the price. My only issue comes from the company management end. When you call, you are given a fixed price per half hour, descending as the job escalates in time - which is fair. What you are not told is that if the technician believes they will need an assistant, there will be an additional cost per hour. I have no issue paying for an extra person to work on the job, thus increasing the speed and potentially lowering the overall cost - however, customers should be informed of this when calling to make the appointment. In the end, however, PF plumbing absorbed that cost, which was fair, and I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Matthew Y.
07/2014
4.0
drain cleaning, plumbing
+ 0 more
unknown
Description of Work: came out to do an assesment of clogged fixtures. very helpful referred to timely rooterman.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Paul Flaherty Plumbing Co Inc
Thanks [Member name removed]- we appreciate the shout out. We are happy to refer customers to qualified service providers for other work. Hope all went well.
Keith N.
04/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Fixed a cracked PVC joint on our kitchen sink that was causing water to leak, and replaced the fill valve in one of our toilets. The work was done very well. The employee was conscientious and took extra time to clean up after performing the work. We've been using Paul Flaherty for our plumbing needs for the past 8 years and will continue to use them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Debra W.
04/2014
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tahsin S.
02/2014
5.0
plumbing
+ -1 more
.
Description of Work: Removed an existing faucet that wouldn't come off easily with the tool available to me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim J.
01/2014
5.0
plumbing
+ -1 more
..
Description of Work: On a Saturday, after regular business hours they installed emergency shutoff to outside water spigot.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$480
Ann A.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: The thermostat was replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Thomas W.
08/2013
5.0
plumbing
+ -1 more
No work done.
Description of Work: They advised that their current schedule would not allow them to work on my problem for about a week unless at night with greater cost. They would call if anything allowed work sooner. In view of this I chose another provider from Angie's List.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
Erisa O.
01/2013
5.0
plumbing
+ -1 more
Quite professional.
Description of Work: I would have appreciated a more accurate cost of the service; rather than paying close to double the amount quoted to me before the services were performed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Shelley S.
07/2012
5.0
drain cleaning, plumbing
+ 0 more
They did the job professionally.
Description of Work: These guys are the best around Framingham area. They came to fix my tough drainage clog problem. The first time, the problem was not clear out completely. Then we called them again for second visit. They came and corrected most of the remaining issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Cathy K.
06/2012
5.0
plumbing
+ -1 more
Overall it was good.
Description of Work: They installed a new toilet. Price was reasonable. Main reason for writing is that after something went wrong with the toilet they came back and fixed it for free. would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
ROSE A.
02/2012
5.0
plumbing
+ -1 more
unknown
Description of Work: I had a dripping shower that turned into a serious stream of water at times. Mr. Flaherty came the same day...found the problem to be simple, he fixed it and didn't charge. How Great is that! We will definitely call him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judy B.
09/2011
4.0
plumbing, water heater repair
+ 0 more
see above
Description of Work: The people were friendly and the response prompt. My C rating is for installaton of a Bradford White water heater when I thought I would be receiving a Rudd. The product switch was an unpleasant surprize give how much money I was spending. When the plumber arrived, he discovered I needed a power-vented water heater and he had brought one that vented to a chimney. This was my own naivte about water heaters. He said he could get a power vented model and it would cost me another $1000. Half way through installation, he showed me the warranty info and it was for a Bradford White. I should have stopped everything right then, but, I believed his statement that the BW was a fine water heater. A few weeks later, I had no hot water and the heater was turning itself on and off every 5 minutes trying to relight the pilot. It would not light unless I unplugged the unit for a day and turned it back on in the evening. This went on for several days and the plumber's response was: "Well, we don't usually deal with Bradford White." He would get back to me with manufacturer suggested fix for this problem. Haven't heard anything yet. The heater has been working ok now for a couple weeks, though repeatedly signalling a low pilot, which I still need to trouble shoot. I can't help but wonder if I would have had these problems if I had received the Rudd water heater I thought I was purchasing in the first place.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Christine D.
06/2011
5.0
plumbing
+ -1 more
Quick response, quick repair
Description of Work: Repaired sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Elayne G.
02/2011
3.0
plumbing
+ -1 more
See above
Description of Work: I had a leaking pressure valve on my water heater and he couldn't seem to figure out what the problem was. He was at my house for about 11/2 hour and replaced a small part and recommended I get an Expansion tank. He charged me 650.00 for the short time he was there and was going to charge me an additon 450.00 for the expansion tank. I opted not the get the expansion tank because he wasn't really sure that was really what I needed. He was very nice but I was not confident with his knowledge. I chose this company because it had all the bells and whistles on Angies List but I would never use them again.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$650
Response from Paul Flaherty Plumbing Co Inc
I see from looking over the work our technician performed for you that your pressure regulator and gauge were replaced in addition to your leaking pressure relief valve. An hour and a half is a reasonable amount of time for such replacement, once he had diagnosed your problem. Your total charges included the replacement parts as well as his labor. Additionally our technician recommended an expansion tank to help reduce the possibility of excessive pressure build up in your system. Our technicians are trained to look for the source of your problem to prevent future issues as well as take care of your immediate repair need. Any additional work suggested is solely for your benefit and always at your discretion. We are very sorry your experience was of concern to you and appreciate your feedback. A call to our Service Manager with your concern would have allowed us to give you an explanation that perhaps would have been clearer than as was explained by our technician. It is our intention that all our customers receive the highest quality solutions to their plumbing and heating needs, and we provide ongoing training to improve and perfect our technicians in their technical expertise and diagnostic and customer communication skills. Our staff is always on hand to answer any questions or assist you with any concerns you may have at any time.
Shaun W.
10/2010
5.0
plumbing
+ -1 more
Very satisfied
Description of Work: Replaced broken drain pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
ROBIN S.
10/2007
5.0
plumbing
+ -1 more
unknown
Description of Work: Installed a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
BILL R.
02/2007
5.0
plumbing
+ -1 more
unknown
Description of Work: Leaking pipes were replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
BRENT C.
10/2001
2.0
plumbing
+ -1 more
unknown
Description of Work: I HAD A TOILET LEAK THAT WAS SLOWLY LEAKING TO THE FLOOR BELOW. CALLED ON A SATURDAY AND WAS TOLD THAT SOMEONE WOULD CALL MONDAY MORNING TO MAKE AN APPOINTMENT FOR MONDAY AFTERNOON. NO ONE HAD CALLED BACK BY 10 AM MONDAY, SO I CALLED THEM. THE EARLIEST APPOINTMENT THAT COULD BE SCHEDULED WAS FOR WEDNESDAY FROM 12-2 PM WHICH I COULDN''T DO. THE EARLIEST MORNING APPOINTMENT AVAILABLE WAS 2 WEEKS LATER.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
ROBERT T.
07/2001
4.0
plumbing
+ -1 more
VERY RESPONSIVE
Description of Work: INSTALLED WATER PRESSURE PUMP, WORKED ON KITCHEN
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening,
Gas Logs
FAQ
Paul Flaherty Plumbing Co Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Paul Flaherty Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Paul Flaherty Plumbing Co Inc does not offer free project estimates.
Yes, Paul Flaherty Plumbing Co Inc offers eco-friendly accreditations.
No, Paul Flaherty Plumbing Co Inc does not offer a senior discount.
Yes, Paul Flaherty Plumbing Co Inc offers emergency services.
Yes, Paul Flaherty Plumbing Co Inc offers warranties.
Paul Flaherty Plumbing Co Inc offers the following services: Plumbing installation, service & repair, forced hot water & steam heating systems, remodeling and renovations, water quality systems, water heater replacement, energy efficient equipment, annual preventive maintenance program