Barros Companies Inc

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Between the sales staff, unit installation, the natural gas pipefitting, the electrical installation and the craftsmanship employed in installing my 14kw unit, I am EXTREMELY pleased and satisfied with Barros Company! They are top of the line in this business as far as I am concerned. The technicians were SMART, PROFESSIONAL, and they all had a good sense of humor when dealing with them. And guess what - EVERY EMPLOYEE on the job spoke extremely well of the ownership (of Barros company) - and that was the sign I needed that this was a top notch group. They could not have been nicer and could not have done a better job at getting this job done well. I have been referring Barros left and right to everyone I know! You are crazy if you do not get one of these units installed by them. The unit is a life saver - AND - the company is HIGH CLASS. Hats off to Barros Company!

All the workers were very courteous and took time to explain what they were doing. Lisa in the main office was terrific to work with as she worked hard to accomodate my schedule. Price was easily the best of 3 quotes for the same generator. I would highly recommend Barros!

Went well for service. Getting a hold of Barros was tricky. It took multiple phone calls to get a hold of someone since my vmails were not returned.

THE BARROS COMPANIES IS A ONE STOP OPERATION WHEN IT COMES TO INSTALLING A NATURAL GAS GENERATOR. THEY HAVE THEIR OWN ELECTRICIANS AND PLUMBERS TO INSURE THE JOB IS DONE CORRECT!! SINCE THE INITIAL INSTALLATION THEY SERVICE THE GENERATOR TWICE A YEAR UNDER A NOMINAL SERVICE CONTRACT. WHEN YOU LOSE POWER IN THE MIDDLE OF WINTER; YOU WANT TO MAKE SURE THE GENERATOR WILL KICK ON AND RUN FOREVER IF NECESSARY AND OURS HAS RUN FOR FOUR DAYS WHEN WE HAVE LOST POWER. WELL WORTH THE INVESTMENT... YOU COULD NOT ASK FOR A MORE RELIABLE COMPANY TO DEAL WITH!!

I only got an estimate but the experience was excellent. The price was competitive but I decided to go another route. I was asking for more than I could afford. They were prompt, courteous and very professional.

The job will not be completed until April. However, the experience has been excellent so far. I speak with Janet frequently and she is great!

Excellent service. Very responsive and professional. Responded immediately when I needed help with a follow-up concern. I would not hesitate to recommend or use again.

Barros did on-site warranty service on a Generac generator. A part needed to be ordered and replaced. The tech made a temporary repair, which worked fine, and returned a few days later and replaced that part. This work was done on time in a very professional manner.

Great service and work performed on time as promised

This is a great company. I met with the owner to review the services and the product. He was informative and knowledgable. It was great to deal with the actual owner of the company rather than a switchboard sales person. He gave me an initial quote that he adjusted when I showed him comparison quotes from other companies. He didn't change his price but added free preventive maintenance. That indicated to me that his original price was a real quote and not a high starting price. They installed the generator on the day they said they would come and sent a crew of qualified electricians and plumbers. They were polite and professional and they took great care to keep things in the house clean. There was a minor problem because they installed the generator in the rain. To alleviate any of my concerns, Mr. Barros included an extended 5 year warranty. It was a complete pleasure doing business with this company. The generator clicks on every Wednesday at 3 pm for its weekly check. I wouldn't hesitate to recommend this company if you need a generator for your house.

The owner, John, met me personally to give the estimate. After that, there were 4 separate groups that handled prep/delivery, natural gas hookup, electrical, and final walk-through/startup. They were all professional and prompt, and it was a very well-run operation. Barros also handled the town permitting and dig-safe call. A couple notes… they were flooded with calls right after Irene. I didn’t get a call-back for 1 month, and when I finally decided to put the down-payment for the generator, it was about a 3 month wait. I believe these delays were acceptable considering the unusually high demand they had during this time. They also required a 50% down payment, which is more than I usually like to pay prior to starting a job. Now that it’s all done, I’m very happy I went with a natural gas generator from Barros and I would recommend them to others.

The Generator took quite awhile to arrive (3 months) but that was a supply and demand issue, not the fault of Barros. Barros was very upfront about setting proper expectations. Barros took care of nearly every detail including applying for the proper permits with my town. All I needed to do was make arrangements for a Propane Fuel Supply fuel the generator. Every individual I worked with from Barros was courteous and very professional. I would recommend them without hesitation.

Beware!...great first impression based upon the owner John Barros's visit to do the estimate, John was expensive but my pool contractor recommended him highly. The first stage of the 4 stage project went well and then it went all downhill. Multiple phone calls to schedule further work on project went unresponded to, appointments were broken with little or no notice, and the work was never completed. After several voice messages and emails to John Barros, over several months, we finally received a letter saying they'd be unable to finish the contracted work. End of story. A VERY unprofessional and frustrating company to deal with. Mr. Barros has a few other "specialty" companies which you might be wary of, given their common owner. However, Mr. Barros does make an EXCELLENT first impression!

They are very professional and knowledgeable.

They were the electrician contracted by a home improvement store in Bellingham. They canceled the 1st appointment the morning of the install. Left a voice mail which I did not get until noon. When I called them back, they said he was too busy to come out later that day. OK. So we rescheduled for the following Wednesday between 9:00 and 11:00 am. At 11:30 am I called to see if they were coming. He said they were too busy and would not be able to come until 1:00 pm. They weren't even professional enough to call to give me notice. Meanwhile, I wasted 2 days waiting for a estimate and install. The home improvement store wasn't much help either in resolving this issue.

Prompt in returning phone calls. Prompt in service. Good to work with.