SOUSA'S FINE FLOORS

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation

About us

~ Sousa's Fine Floors refinishes all types of wood floors; sanding floors to the raw wood and coating with top grade floor finishes. Rooms in residential, non-profit, commercial and new construction are refinished. ~ Sousa's Fine floors has the stellar reputation of offering Premium quality, craftsman work at very affordable prices. I am able to offer excellent pricing because of my low overhead. My advertising costs are kept low because of referral and repeat business. ~ Stairs, porches, gymnasiums, re-coats, new construction, rehabs, and rooms of any size are regularly done. ~ Discounts are offered to realtors, Seniors, and those mentioning this listing. We are currently in the process of moving so we are between 151 Taylor St, Granby, MA and 23 Vigeant St in Ware.

Business highlights

43 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

~ Sousa’s Fine Floors offers premium quality craftsmanship in the refinishing of your wood floors with exceptionally reasonable pricing. ~ ~ Sousa's Fine floors has the stellar reputation of offering Premium quality, craftsman work at very affordable prices. I am able to offer excellent pricing because of my low overhead. My advertising costs are kept low because of referral and repeat business. ~

Services we don't offer

FLOOR INSTALLATIONS (refinishing only ) CARPET, LINOLEUM, TILE, CERAMIC AND VINYL FLOORING.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
5.0

Filter reviews by category

Showing 76-100 of 109 reviews

Margaret M.
04/2024
5.0
flooring contractor
  + -1 more
Well done. On time on budget
Description of Work: Refinish floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

philip G.
10/2016
5.0
hardwood floor
  + -1 more
Perfect...Could not be happier.
Description of Work: Floors Sanded and refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha B.
06/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: "Sousa's Floors refinished my very beat up pine floors and did an awesome job; way above my expectations. They did it on time and at a very reasonable price. I would definitely recommend this company. |"
Rating CategoryRating out of 5
Yes, I recommend this pro

philip G.
03/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Perfect!
Description of Work: Refinish Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Arkadi Z.
03/2016
4.0
hardwood floor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOUSA'S FINE FLOORS
The Angie's member only expressed very positive feedback to us in person about the refinished floors at their home. The floors did have some inherent flaws however that prevented it from looking 'brand' new again, this perhaps resulting in a "B" grade for quality (they did come out extememly well though). I appreciate the opportunity to have worked on these floors. We do strive to do only "A" quality work on all floors. Regards, - Steve

Rob K.
01/2016
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,300

Gary F.
11/2015
2.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: I had to repeatedly call to confirm the appointed date because he didn't return messages left for him. When finished the floors looked nice until the sunlight hit them and showed all of the ripples and waves in the sanded floor. I didn't expect the floors to look new, but I know that all of the unevenness should not be so obvious.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
2.0

$550

Response from SOUSA'S FINE FLOORS
Having generally received good reviews on Angie’s List I am unsure how to respond to less than complimentary ones. To try too hard to respond to such reviews can come across as making ‘excuses’’. Generally, I feel that Angie’s member’s reviews should stand on their own. But it is important also to provide context at times to a review. The floors at this home were floors that had major flaws due to improper installation when the house was built (some 60 years ago). We alerted the homeowner to this situation. The floor boards had wide gaps and were loose along each length (due to inadequate nailing). We did spend quite a bit of time and materials to fill the most prominent gaps at no extra expense to the homeowner. There was unfortunately very little to be done about the looseness of all the floor boards (short of tearing out the floor and re-laying new boards) .. the owner said he understood that the floor was less than perfect and was ok with it not looking perfect (In fact he was very happy with the finished product). The loose boards ‘chattered’ as the sander passed over them and the result was the virtually imperceptible rippling visible in full sunlight. I feel bad that the Angie’s member never contacted me directly about his concern with the appearance, and was surprised with the review appearing some many months later on Angie’s List. Sincerely, Steve S. p.s The only mis-communication with the member was one missed e-mail on my part early on.

Janet S.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Mr Sousa is a fine man. Once he began the job he was true to his word and was very punctual. He provided me with an update each morning and did a beautiful job on my floors. I wanted them stained darker and was not sure how dark to go so he brought me several samples that I had requested but also brought a sample that he thought I might like and he was right on with the color. I would absolutely use him again |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jackie N.
08/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: 3 rooms of wood floor refinishing. Floors look great, no polyurethane left on baseboard trim. Excellent job. Plan to call them back for refinishing the rest of the floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Anne K.
08/2015
1.0
hardwood floor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Response from SOUSA'S FINE FLOORS
.

Carla M.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Sanded and refinished floors that needed refreshing-he is excellent-work is awesome and prices are very good. Will use Sousa's again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Maria L.
05/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished my living room floor. The floor looks really good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy H.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished my oak wood floors. They were factory finished and we hated them. They were scratched, dull and stained. Now they look like natural hard wood. Just beautiful. Great job, very reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Ron M.
01/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Excellent work! Great price. No need to look any further for your floors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Barbara C.
01/2014
5.0
hardwood floor
  + -1 more
Once we decided to use him, he was able to schedule the work in two weeks. He explained what he would be doing and that the job would take three days. Everything went exactly as he outlined with one additional piece of work. Steve needed to make a threshold between the living room and hallway which he did and it looks great. He was very detail oriented, came on time, finished the job in the time stated (3 days), cleaned up after himself, was friendly, courteous and professional. The floors look awesome - even more beautiful than we hoped for!! We would definitely hire Steve again.
Description of Work: We called to get an estimate for removing and taking away wall-to-wall carpeting and refinishing existing hardwood floor in our living room. Steve returned my call and came out to give us the estimate. He gave me a verbal quote after seeing the room followed by an email

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Sandra H.
01/2014
5.0
hardwood floor
  + -1 more
It went beautifully. I had put carpet tiles on my steps last year for my poor blind and deaf dog. He was slipping so much, I had to do something. I didn't realized that "carpet tape" is like superglue and after struggling to take them off, they left a pretty large amount of sticky residue on the stairs. I was nervous about telling Mr. Sousa about it but after he looked at them, he told me not to worry. It would take longer but he could handle it. He did! They are gorgeous and I know he went through a lot of sandpaper for that. The floors sparkle. Couldn't be happier.
Description of Work: He sanded my living room (large) floor and my stairs. Then put 3 coats of poly on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kenneth F.
12/2013
5.0
hardwood floor
  + -1 more
The service was fantastic, I have no complaints. They were very trustworthy and good people to work with. I intend to use them for another room soon.
Description of Work: They refinished wood floors in one large room and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan C.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Outstanding. Mr. Sousa agreed to do the job while we were away for the weekend. He called us as he was concerned about the stain saturation but agreed that another coat would be the best resolution. Our floors now all look brand new with minimal dust to clean up. He was always very punctual with his appointments and his costs were right in line with some of the other quotes we received. But, he had an "angies list coupon" that we could apply! Would highly recommend him for services.
Description of Work: Sanded, Stained and Satin Finish Coating on 3 floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Diane B.
10/2013
5.0
hardwood floor
  + -1 more
Steve came to give an estimate within a day or two of my call to him. He knows about the wood floors and said my floor, which had some flaws, would come out nice. I made an appointment to have him do the job. He started within a few weeks of our first meeting. He came back 3 days in a row to sand, then put on a coat of poly each day. He was prompt, courtious,and kept the job site clean. The floor did come out very nice, as he said it would. I decided that I wanted a little more protection for the floor so I called and asked him if he could apply one more coat. He came back and applied another coat. I will call him again for other floors in the house.
Description of Work: Sanded and applied poly to my living room floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nataliya V.
09/2013
5.0
flooring contractor, hardwood floor
  + 0 more
It went very well. He met all my expectations. Sowed up when he said he would and finished the work in a timely manner. Very professional and a great overall experience. I will be using him in the future and would recommend him to others.
Description of Work: Sanded and refinished wood flooring in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Louise F.
08/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Very satisfied with work he did---he does all the work himself- very punctual- and floor looks amazing---will definitely use him again--
Description of Work: resanded hardwork floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Sandra B.
07/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Steve began work on a Saturday and he sanded our kitchen, dining room and living room. He arrived at 8:00 am and never left until after 6:30 pm. When Steve arrived, he sanded a small area and tried different stains and finishes so that we could choose what we were looking for. Steve arrived each morning for 4 consecutive days, at his scheduled time, and upon completion our floors were beautiful. Our home was originally a barn that was converted to a house in 1940. The original floors in the dining room and living room are made from porch flooring and the kitchen, which we added on, is oak. Steve was able to successfully match the colors of these different woods which completely amazed us. We highly recommend Steve and would hire him again.
Description of Work: Steve refinished three rooms of floors in our home. On his first visit he spent time explaining to us the different types of floor finishes, the stains he uses and made suggestions as to which would be best for us to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Laurie S.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Mr. Sousa was prompt in responding to my request for a quote and was a most professional, patient, and courteous gentleman throughout this experience. He responds to telephone calls and emails quickly. The floors look amazing. He was able to remove thirty years of wear and staining and restore them to a brilliant finish. The cost was quite reasonable. I would gladly recommend his services. Thank you Mr. Sousa.
Description of Work: Mr. Sousa sanded and refinished the hard wood floors of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ellen B.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
He, Steve, was one of the best the people I have ever worked with. I originally had used a company I got off Angie's List that had all A's from Easthampton. Several people looked at our floors after they were done and said they only did 2 coats when they should have done 3. It was hard to tell the difference and it's hard for a home owner to know if it's been done properly. After I heard from multiple contractors that we had a problem with the finish on the floor, I called Sousa because I had heard good things about him. He came and confirmed there was an error with the finish. His prices were cheaper than others I got. He corrected the floor. There was one room with a small issue, but he came back and fixed it. I thought he was so honorable and actually went to him for referrals to other contractors.
Description of Work: They sanded and refinished our hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Casey S.
02/2012
5.0
flooring contractor, hardwood floor
  + 0 more
I met with a few guys and Steve was just a great guy and seemed very honest. He ripped up the carpets and refinished the floors in two rooms for a great price. Our floors were unbelievably stunning, I can't praise this man enough! I recommended him to my Aunt and she was just as happy with her floors as we were with ours. He took 3 days to complete the job and didn't charge a penny more than his estimate. Great experience - - - if only they were all like Steve. (Bonus, in his free time he's a Minister for a Church in Granby. That's gotta count towards some honesty points, no?!)
Description of Work: Remove carpet Refinish Oak Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

10 Collette Rd, Fiskdale, MA 01518

http://www.sousafloors.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation

FAQ

SOUSA'S FINE FLOORS is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

SOUSA'S FINE FLOORS accepts the following forms of payment: Check
Yes, SOUSA'S FINE FLOORS offers free project estimates.
Yes, SOUSA'S FINE FLOORS offers eco-friendly accreditations.
No, SOUSA'S FINE FLOORS does not offer a senior discount.
Yes, SOUSA'S FINE FLOORS offers emergency services.
No, SOUSA'S FINE FLOORS does not offer warranties.
SOUSA'S FINE FLOORS offers the following services: ~ Sousa’s Fine Floors offers premium quality craftsmanship in the refinishing of your wood floors with exceptionally reasonable pricing. ~ ~ Sousa's Fine floors has the stellar reputation of offering Premium quality, craftsman work at very affordable prices. I am able to offer excellent pricing because of my low overhead. My advertising costs are kept low because of referral and repeat business. ~
FLOOR INSTALLATIONS (refinishing only ) CARPET, LINOLEUM, TILE, CERAMIC AND VINYL FLOORING.

Contact information

10 Collette Rd, Fiskdale, MA 01518

http://www.sousafloors.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM