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Mike Lulu Plumbing & Heating

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Mike Lulu Plumbing & Heating is a full service contractor that instills pride and quality in all our work. Our goal is to run an honest, professional company that surpasses our customers expectations. Mike is the owner that shows up on all job sites to meet with customers and perform all needed repairs or installations. On most jobs, pricing and or estimates can be given up front upon viewing the job. Payment usually accepted same day with a detailed invoice provided to customer. Proudly servicing Worcester, Ma and surrounding towns. Feel free to reach out to Mike via email at: mikelulu007@gmail.com

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & Heating repairs and installations, Water heater sales, repairs and installations, water pipe replacement, broken and frozen pipes, faucet sales and installations, heating repairs, new furnace and boiler installations, baseboard heat installations, installation of toilets, garbage disposals, tub and shower valves, new tub and shower enclosures. Residential and commercial, new and old construction

Services we don't offer

Drain cleaning, Heat pump repairs.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.885 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
0%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 85 reviews

Micky B.
07/2017
5.0
plumbing
  + -1 more
responsive, affordable
Description of Work: faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew P.
07/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mike Lulu Plumbing & Heating
Thank you Mr. [Member Name Removed] for the excellent review that you left.

james B.
04/2016
5.0
plumbing, water softeners, home remodeling, drain cleaning
  + 2 more
unknown
Description of Work: Mike came to run water to our new refrigerator. We also had him clear a bathroom drain. It was a small job, but Mike was responsive, timely, and very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Mike Lulu Plumbing & Heating
Thank you for the very nice review. I appreciate you taking the time it helps my business a great deal

Andrew R.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Mike was professional and performed the work neatly and correctly. Overall I thought the cost was high but he was able to come at my earliest convenience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Frederick B.
01/2013
5.0
plumbing
  + -1 more
It went very well. punctual and professional with high quality work
Description of Work: repair of broken pipes in bathroom did a very good job, will be using him again in the furture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sharon C.
01/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I was in a crisis with a burst baseboard heating pipe at a rental property I own in Winchendon. It was a Saturday; Mike returned my call and was willing to travel over two hours to first the problem if I could not find anyone closer. We spoke several times as I couldn't find anyone willing to respond. One person who was 40 minutes away, said it was too far for them. I eventually did find someone closer, but it was wonderful to feel that Mike would have come all that way if I needed him.
Description of Work: I called for a heating problem with a burst baseboard pipe on a rental property. Mike agreed to travel over 2 hours to take care of this on an emergency basis on Saturday, even though I was not in his regular service area. I eventually found someone closer, but we spoke several times before that and he was willing to come if I need. Priceless to me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara S.
01/2013
2.0
plumbing
  + -1 more
Unfortunately, Mr. Lulu did not return my telephone call. I understand that he may be very busy or, perhaps, was not interested in this particular type of service. However, I think it is unprofessional and discourteous not to return a potential client's telephone call to inform them that he is unable to accomodate their request for service.
Description of Work: I contacted Mr. Lulu in the late morning of 12/31/12 with a request to contact me regarding a significant back-up/blockage in our kitchen sink & garbage disposal. He never returned my telephone call.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Victor S.
11/2012
5.0
plumbing
  + -1 more
Mike showed up on time, and he is very friendly. The faucet was a little more difficult to repair than anticipated as he needed to saw through the enclosure to replace the unit. He asked if it was okay to do so, and I said it was fine as I plan to remodel this bathroom in the future anyway. Getting the faucet replaced was tedious as the space was limited, but he got it done. He was good about answering questions I had about other work that could be done in the bathroom (such as replacing the old toilet), and he gave what I consider reliable advice about when and how to approach this project. The new faucet is leak free and working fine.
Description of Work: Fixed leaky bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dori G.
11/2012
5.0
plumbing
  + -1 more
Mike came out to look at my disposal which had not been working for a few weeks. I had emailed several other Angies list providers on the same day and never heard from the others. Mike responded after about 1 week and apologized for not responding sooner due to email trouble. For urgent issues, I would recommend calling him directly. After initially thinking the disposal might be need replacement, he was able to clean things out and get it working again quickly. He also evaluated the rest of my plumbing for any signs of leaks (at my request). I was pleasantly surprised by his fee. Other than running about 45 minutes late, my experience was great and he was very professional and efficient. I would definitely recommend him to others and use him for plumbing work in the future.
Description of Work: Repaired disposal. Checked apartment for plumbing leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Barbara R.
11/2012
5.0
plumbing
  + -1 more
Mike arrived at the agreed upon time and had to check out both repair issues. He was extremely polite and respectful and even asked if there was another door he could use to minimize the repair disruption. The work was completed quicker than I had expected and that was a big plus as I had to get back to work quickly. The 2 repairs were done very professionally and I feel confident that those issues are solved now. He was very friendly and allowed me to ask questions about water filtration systems and boiler repair services, I will definitely call on Mike again when needs arise. Very impressed with his service and polite, professional manner. I will recommend him to friends needing plumbing services without hesitation.
Description of Work: Had a toilet supply valve leak and a water shutoff valve that was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Vanessa G.
09/2012
5.0
plumbing
  + -1 more
Mike returned my call in the same day. We set an appointment time and he came during the window of time that he gave us. He was really nice and seemed very knowledgeable and willing to explain everything that he thought was happening with our problems. He provided an estimate before beginning work and cleaned up after he was finished. We are planning to use him again soon for work in our shower. I would gladly recommend him to anyone.
Description of Work: Anchoring toilet to floor, cleaning out shower drain, capping old pipe in laundry room, sealing hole in bathroom vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Margaret L.
08/2012
5.0
plumbing, water heater repair
  + 0 more
1) He called back right away & within an hour had an electrician call me to set up appt for electrical prep. 2) Helped me choose the right toilet. Prompt reliable installations.
Description of Work: 1) Replace propane water heater with electric water heater. 2) Install dual-flush toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,160

Response from Mike Lulu Plumbing & Heating
Thank you for taking the time to write a nice review. And thank you for your business.

Michael A.
08/2012
5.0
plumbing
  + -1 more
The overall experience with Michael Lulu Plumbing was great. I'd recommend him to anyone
Description of Work: I originally called Mike Lulu Plumbing for a bad clog and a small leak in my three family home. As always it turned out that the drain in the house was cracked. The drain had to be repaired from the basement on up to the second floor. Mike gave me a price and stuck to it. The job was done completely in one day. When he left he cleaned up and made sure that there wasn't anything left behind. Having investment property I need someone realiable to do repairs I will be using him again and recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Phyllis D.
06/2012
5.0
plumbing
  + -1 more
I had several plumbing issues in a home I rent to a tenant. I emailed Mike thru Angie's List who responded the next day. He was able to do these jobs at the convenience of the tenant. He also accommodated me by going to the home early enough so that I was able to be available for the estimate. Both myself and the tenant are very pleased with the outcome and I would definitely call Mike again if need be.
Description of Work: Repaired cold water valve in bathroomRemoved old toilet; installed new water-saving toiletDrained heating system, repaired 45 degree fitting that feeds kitchen baseboard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$589

Micah B.
04/2012
4.0
plumbing
  + -1 more
Mike showed up on time, and was pleasant to work with. Before showing up, he had estimated the job to take 3 hrs and the quote prior to starting was $400-$450 total. He arrived at 8:30 and was done by 10:15, for a total work time of 1:45 min. He did great work. The bill breakdown was $475, with $25 of that for disposal of the old sink and $29 for parts. This equated to an effective hourly rate of $240/hr. I asked him what he usually bills per hour, and he explained that he doesn't work by the hour but bills by the job for smaller requests. I was up against a deadline with an open house, so I had to pay...but couldn't help feeling as though I got ripped off.
Description of Work: Installed vanity top and moved toilet to allow me to paint behind it.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$475

Response from Mike Lulu Plumbing & Heating
The member is correct, most of the work was done within 2-3 hrs of my arriving at his home. I removed the old toilet along with the old vanity, faucet and sink. I allowed time for the member to paint behind toilet then assembled the new toilet and installed it. I then assembled the vanity, vanity top, faucet, drain then installed and made all plumbing connections. All old fixtures and debris was taken away. The price was discussed before any work was done. He needed the work done that morning before noon because he had to travel out of town and was having an open house at this property the next day. At that time the member had no issues with the price in fact he was very happy that I fit him into the schedule and was pleased with my work at that time. I do wish that he would've brought this to my attention at that time instead of leaving a poor rating on my Angies List account. I try very hard to keep all customers happy. However I need to know while I am still on the job site if someone is not completely satisfied with my work or my prices. At that time I was given no indication that there was a problem with the price.

Steven S.
03/2012
4.0
plumbing
  + -1 more
Essentially the project went well and we liked Mike. We are do-it-yourself people so we find it difficult to get people that will do what you want-just getting them to show up is hard. Mike really was great to work with and we probably would hire him to do major plumbing that my husband can no longer do.
Description of Work: Mike came to the appointments on time and did his estimates on time, maybe not as thoroughly as we'd have liked-more detail would have helped. He is a very nice guy to work with. We'd asked for an estimate on an outside faucet too but he hadn't included that so it didn't get done as we had a deadline and he wasn't prepared to do it before the deadline. He also got the shower system in and it's hot/cold were reversed which he had to fix again because he hadn't read the directions-at the cost of $95/hr I don't think too many mistakes are good for a professional. Overall the other two sink faucets went in well-my husband got the pipe piece for the upstairs faucet system that Mike didn't have and was going to make up-the piece cost $2 at home Depot and who knows what time it would have taken to make it up. It also meant we didn't have that sink for a few days until Mike came back. We are not used to having to hire plumbers so we found it difficult to find one and also pay one more than my husband used to get as a professional electrical engineer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Mike Lulu Plumbing & Heating
I try to give 110% to all my customers. I realize the installation of all four faucets and the additional drain repair work on the sinks and the additional work in the basement to install shut offs did not go completely smooth at that time due to the age of most of the plumbing in the house. Sink drains crumbled and fell apart in my hand along with other plumbing that had been neglected for many years. At the time the member's stated that they were pleased with everything and they wanted to take care of the other projects at a later date. I can only address issues that customers bring to my attention. I cannot rectify the situation if they tell me they are pleased when I am at there house then decide to write a less than positive review.

Andrew S.
03/2012
5.0
plumbing
  + -1 more
It went great. I gave Mike a call and he came out on a Sunday to fix a dripping pipe.
Description of Work: I had a homeowner plumbing repair to a shower valve go awry. Mike came in and was very prompt, courteous, and professional. He was quick and helpful. I have already called him for an estimate on some subsequent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary M.
03/2012
5.0
plumbing
  + -1 more
It went very well. Would use this company again.
Description of Work: Hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Doreen P.
02/2012
5.0
plumbing
  + -1 more
It went very well. The pipes running between 2nd floor and 1st floor were leaking. The first time he came he cut away were the ceiling was leaking and replace the pipe that was leaking. The second time he came he cut way the ceiling to gain access to the remainder of the copper piping.
Description of Work: Removed 6X12 portion of kitchen ceiling. Replaced all copper piping with pex tubing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,832

Thomas L.
01/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We were in trouble and it was getting late. Mike Lulu listened to our sad story and said he would come out that night. When he started work, he asked a lot of questions to ensure that he fully understood the problem and then he explained what he was going to do. I really appreciated that he explained what he was doing and why and how the entire system worked. After fixing the burst pipe, he explained how to get better performance from my baseboard heating system and he made some adjustments to the system and we saw an immediate improvement. when he was finished. He did his work quickly, but he never rushed. He seemed intent on doing it right the first time. He is a real professional and is now my "go to guy" for any plumbing jobs. I would recommend him to family.
Description of Work: We had a broken baseboard water pipe that caused significant damage. We called Mike at 6 PM and he wrapped up the job he was on and was at our door within 90 minutes. He quickly identified the root cause and fixed it promptly even though it was in a very awkward location. He made a careful check to ensure that he had found all the problems and got our water (and heat) back on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Doreen P.
12/2011
5.0
plumbing
  + -1 more
Overall the process went smooth considering the leak had damaged the ceiling. You're got to love a contactor who cleans up any mess.
Description of Work: Opened up kitchen ceiling to locate leak. Repaired leaking 1/2 copper cold that feeds 2nd floor kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Elizabeth K.
07/2011
5.0
plumbing
  + -1 more
This was one of the best hire-someone-you-don't-know experiences ever. My mom felt fantastic about getting her gas repaired and turned back on so quickly. She kept raving about how neat and courteous he was and was very impressed that he went the extra step of calling the gas company and reporting that he had repaired the problem.
Description of Work: My elderly homebound mother had her gas shut off by the gas company due to a gas leak. The leak was in the middle of the piping. She was left without hot water and ability to cook. After finding him on this list, my mom called him and told him that her gas had been shut off. Mike arranged his schedule to arrive within a few hours despite the fact that the job might have lasted into the evening. He completed the job same day, was professional and courteous, his rate was reasonable, and he called the gas company for her to request they come back and unlock the gas after he fixed it. . He was professional, explained clearly what needed to be done, and worked diligently to complete the job in time for my mom to get her hot water back same day. I will certainly use him for my plumbing projects and recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew S.
05/2011
5.0
plumbing
  + -1 more
Mike was fantastic. He was very prompt (able to respond within 2 hours of my call), very punctual (called me 20 minutes before he would be at my home, at the time he said he would be there, and then arrived appropriately), very professional (always asked my preference if a decision was to be made) and very polite (we engaged in small talk during and after the service). I absolutely recommend Mike and will call him if I need the help of a plumber in the future.
Description of Work: I replaced the guts of my shower valve, but when I turned the water on, I found I had caused a microfracture in the solder of the joints connecting one of the supply pipes to the valve body. I considered attempting a repair, but I thought it best to call in the pros. In came Mike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joy K.
04/2011
5.0
home remodeling, plumbing
  + 0 more
I am very happy with their services. They do great work. They also do work for me in my apartment building and my salon. I highly recommend them.
Description of Work: They last thing they did for me was my kitchen and bathroom, but I have hired them for various things in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

greg S.
05/2009
5.0
plumbing
  + -1 more
He was professional, thorough and a good communicator. He arrived when he said he would, which is very important to me. He has done additional work for me.
Description of Work: I used Mike Lulu to replace the copper piping with plastic piping from the water main to the boiling unit and other sections. He also set up an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

20 Causeway Road, Dudley, MA 01571

http://www.luluplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
General Remodeling,
Drain Cleaning,
Water Filtration and Softening,
Bathtub Restoration,
Dryer Vent Cleaning,
Natural Gas Lines,
Water & Smoke Damage

FAQ

Mike Lulu Plumbing & Heating is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Mike Lulu Plumbing & Heating accepts the following forms of payment: Check,MasterCard,Visa
No, Mike Lulu Plumbing & Heating does not offer free project estimates.
Yes, Mike Lulu Plumbing & Heating offers eco-friendly accreditations.
No, Mike Lulu Plumbing & Heating does not offer a senior discount.
Yes, Mike Lulu Plumbing & Heating offers emergency services.
Yes, Mike Lulu Plumbing & Heating offers warranties.
Mike Lulu Plumbing & Heating offers the following services: Plumbing & Heating repairs and installations, Water heater sales, repairs and installations, water pipe replacement, broken and frozen pipes, faucet sales and installations, heating repairs, new furnace and boiler installations, baseboard heat installations, installation of toilets, garbage disposals, tub and shower valves, new tub and shower enclosures. Residential and commercial, new and old construction
Drain cleaning, Heat pump repairs.

Contact information

20 Causeway Road, Dudley, MA 01571

http://www.luluplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM