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Plumbing Solutions Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Owned and operated by the Sullivan Family since 1987. We at Plumbing Solutions, Inc long ago decided to concentrate on the service & repair business. This niche requires some special adaptations in order to remain successful. Number one is the realization that we are dealing with people, not just pipes and fixtures, and that means satisfying each individual client's idea of service. We must be punctual, clean, and readily available in addition to knowledgeable and competent, and we constantly strive to keep improving in all those categories.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating & gas piping services, including boiler & water heater repairs & replacements, bathroom & kitchen remodeling, drain clearing, appliance installations, water filtration systems, fixture repairs & replacements.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.983 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 83 reviews

ELAINE M.
07/2014
5.0
plumbing
  + -1 more
Very professional, very efficient and very prompt. Work was done to satisfaction. Unforeseen problems were patiently explained.
Description of Work: Removed toilet so the floor beneath could be fixed and re-tiled and then replaced toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James M.
06/2014
5.0
home remodeling, plumbing
  + 0 more
Very knowledgeable and professional. Great service. Will definitely use them again!
Description of Work: Plumbing for bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Richard M.
04/2014
5.0
plumbing
  + -1 more
We were very pleased with Plumbing Solutions. They responded quickly to our call and set up a time convenient for us. Matt arrived on time, took off his shoes at the door, reviewed the job, told me the price in advance, and then spread out a towel on the floor before he started to work. He was careful, neat, and completed the job in less than 2 hours. He also replaced a broken soap dispenser. The price was $210 plus a $35 destination fee. compare to other plumbing bills we have paid, this seemed reasonable. We would definitely use Plumbing Solutions again!
Description of Work: removed a leaking garbage disposal that we no longer use and reconfigured the pipes under our double sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Treacy K.
03/2014
5.0
dryer vent cleaning, plumbing
  + 0 more
Plumbing Solutions was great to work with. After my initial call, I received a prompt reply and we were able to set up an appointment for Tim to come out and take a look at the shower faucet which was leaking. He determined that the valve which was original to our house (build in 1947) needed to be replaced. Given the current arrangement of our fixtures an our need to convert to a single point of control (v. separate hot and cold water knobs) in order to meet current safety (anti-scolding) standards, Tim let me know that there was one option for a control fixture that would work. He provided this fixture and that is included in the price we paid. He wrote up his estimate on the spot and we scheduled an appointment to have the work done. Before he left, I asked if he might also replace the shower head (also on the older/uglier side) and clean out our dryer vent when he returned. He said he'd be happy to and to just pick up a shower head before his follow up appointment. On the day of the repair, Tim arrived promptly with an assistant. The work was completed in a timely and neat fashion. The amount he charged was exactly what the estimate had been for, despite the fact that he also put on the new shower head and cleared our dryer vent. We have already used Plumbing Solutions again to repair the seal on one of our toilets. Again, they were prompt courteous and neat. I would happily recommend them.
Description of Work: Plumbing Solutions replaced the old dual valve in our shower to a single safety valve. While they were here, they also replaced the shower head and cleaned out our dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,162

RUTH W.
01/2014
5.0
plumbing
  + -1 more
Excellent service. I have worked with them several times.
Description of Work: Fix toillete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

carin O.
11/2013
5.0
plumbing
  + -1 more
I had put off calling a plumber for awhile. Matt came on time, was polite, figured out and fixed the problem in 30 minutes. The fee was small. Now I can cross one worry off my list. I like the truck with his face on it. You know right away who he is.
Description of Work: He replaced the fill valve on my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

kristine P.
09/2013
5.0
plumbing
  + -1 more
We thought that the plumber was very professional, helpful and prompt. The bathroom faucet is still leaking a bit after it was fixed and we paid a lot for the work, hence the slightly lower grades in those areas.
Description of Work: install dishwasher, change bathtub faucet, fix leak in sink

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Plumbing Solutions Inc
Hi (Member name removed), Thank you for your feedback. Angie's List is a great tool for us contractors to continuously strive to improve our customer service. I am sorry to hear that your bathroom faucet still has a bit of a drip. All of our work is guaranteed for at least 1 year and we would be more than happy to come and fix the problem at no extra cost. The shower valve is brand new so there may be a manufacturer's defect. Please, give us a call at your earliest convenience. Thank you, Matt Sullivan Plumbing Solutions, Inc.

Kathryn R.
08/2013
5.0
dryer vent cleaning, plumbing
  + 0 more
Matt and a partner arrived and did an excellent job quickly and efficiently. We had a toilet with a chronic problem which required the assembly in the tank to be repaired or replaced. They took care of it with confidence and it has been working perfectly since. We also wanted our dryer vent to be vacuumed out - this can become a fire hazard if ignored too long - and they were able to perform that service for us as well. Take note: their prices are very reasonable - they do not overcharge. That is hard to find. We have used Plumbing Solutions before for other jobs, and they have become our "go-to" plumbers for everything. They are professional, polite, honest, and know how to get the job done. We highly recomend them.
Description of Work: Fixed apparatus in toilet tank and vacuumed out clothes dryer vent pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peter M.
07/2013
5.0
drain cleaning, plumbing
  + 0 more
This is the third time I've had Plumbing Solutions Inc over since purchasing my home in may. The first visit was to have a "pipe" in the upstairs sink replaced with an actual pipe. Tim came over the first time and was amazingly professional. I had thought that sort of business practice had gone out the window but he was incredibly nice, kinda, polite, and when he found out this was me and my wife's first home, he immediately gave us some best practices to maintain our plumbing properly. He also took note of my plumbing to be prepared if anything came up in the future. Somethings did, the kitchen sink started leaking and Matt came out to take a look at it. It turned out it just needed some sealant on two of the pipes. They also provided and installed a new utility sink and added on a new dedicated draining pipe for my washer. All work was done quickly, professionally and again I was amazed at the quality of the service and price I was getting. I actually tried to write a review on here then, but I was unable to find them on here for 2 weeks. Soon after we noticed a clog in the kitchen sink and the downstairs bathroom faucet's hot water knob was not working. Matt came back out again, he called to let me know traffic was late but he would be there soon, that was 20 minutes before the beginning of the time frame. Most times i've experienced this from other professionals i've worked with, its 20 minutes past the end of the time frame window. When they arrived they even took their shoes off when in the house to not damage my floors without me even asking. The fixed the clog, as well as the sink downstairs and we spoke about possible future jobs. Which we ended up scheduling as well. I could not be happier to have plumbing solutions inc taking care of the plumbing in our home. I already recommended them to my cousin who purchased a new home as well.
Description of Work: unclogged the kitchen sink and repaired a basement sink as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Ellen R.
05/2013
5.0
plumbing
  + -1 more
It has been several yrs.(3.5) since work was done. I just remember them being very responsive, professional and doing quality work. He explained the process which is important to me.
Description of Work: repair and replace toilet ring and sub flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$871

Barbara B.
04/2013
5.0
plumbing
  + -1 more
Very good, a job well done.
Description of Work: Very happy with the service. They arrive right on time. Very professional. A pleasure to have in the house. They replaced the kitchen and bathroom faucets and also fixed a leaking sump pump in the basement. We are having them back to do more work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathryn R.
03/2013
5.0
plumbing
  + -1 more
The handle of our shower faucet was not working properly and was leaking as well. This was our first encounter with Plumbing Solutions. Our first impression came when we left a phone message over the weekend, expecting to hear back on Monday, but we were very pleasantly surprised to receive a call back within an hour of our call. Then, we were offered an appointment as immediate as possible - it was not an emergency, so it was not the weekend - but they agreed to come on Monday. Matt arrived promptly as scheduled. He was professional and polite. He diagnosed the problem quickly and made the repair. A job well done, and done expediently. We were very satisfied with the service. We definitely would use them again in the future.
Description of Work: Repair made to shower faucet handle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Sheila Rosalyn D.
01/2013
5.0
plumbing
  + -1 more
He found out exactly what was wrong. He was here exactly when he was supposed to be. He has excellent social skills, makes great eye contact, and is very professional. He is also a great listener and I am very comfortable to be around him. I like the way that they market themselves. On the truck, there is a picture of the father and son, so it is very personable. He knows his stuff on the button. He is pleasant to work with and very friendly. He is very pleasant to work with. I had him out shortly after to replace a toilet. He is pleasant, curteous, and pleasurable to have around. He really went the extra mile and is very accomodating. He wanted to help in every way that he could and I would recommend this company to absolutely anyone.
Description of Work: I've had them out to take care of a faulty flushing mechanism in the toilet in the main bathroom. It took a minute.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Adam S.
12/2012
5.0
plumbing
  + -1 more
I had Plumbing Solutions replace a kitchen and a bathroom faucet I had purchased and had them repair a toilet that was making a dripping sound. I was able to get an appointment within the following week for the work I needed done. Matt and Mark arrived right on time. They were very professional and quick at installing the replacement faucets. They also performed a toilet repair that I had not originally asked about when scheduling the appointment but asked them to do while they were there. They responded to all my questions and gave me quotes for all the work before starting the job. They were at my house for about 2 hours or so. Overall, I was very pleased with the work they performed and will certainly use them again for my plumbing needs. I did find their prices to be a little higher than some other companies I received quotes from, but their work was top notch and they came highly recommended from a number of other people in town. Plumbing Solutions is located just a town over from where I live, and they have a good reputation in our town (I even saw their van the next morning nearby). Matt also offered to provide me with names of other professionals (electricians, etc.) that they worked with locally and would recommend if I ever needed it. I would definitely recommend Plumbing Solutions.
Description of Work: Plumbing Solutions replaced a bathroom faucet and a kitchen faucet with faucets I had purchased at a hardware store. They also performed maintenance on a toilet, which included replacing the parts in the tank and hoses.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$832

Kathryn V.
12/2012
5.0
plumbing
  + -1 more
Matt and Mark quickly got to work addressing the issue of our backed-up toilet. They were very respectful of our home, putting down a mat to keep things clean, and had the issue fixed in about 20 minutes. Matt then offered some advice on how to avoid the problem in the future, since the toilet is old and does not flush very well. While they were at the house I also asked about a slow-running faucet and a separate issue with the upstairs toilet. Matt was very knowledgable and I felt he gave me good, honest advice on these two issues. Fixing the issue with the upstairs toilet would have involved checking a vent on the roof, which he was not equipped to do, but he recommended me another company to call that would be able to perform the work. They were very polite, professional, and complete with their work, which did not take very long. I thought the price was quite fair given the work done and the sound advice given. We will definitely use Plumbing Solutions in the future if necessary!
Description of Work: Fixed a backed-up toilet, and offered advice on several other plumbing issues in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Brian T.
11/2012
5.0
plumbing
  + -1 more
always on time and very professional
Description of Work: fixed broken toilet seal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

thalia A.
11/2012
5.0
plumbing
  + -1 more
The pipe was repaired and back in working order within an hour. The price was lower than I expected.
Description of Work: We had an outdoor water pipe that burst this Spring. Matt Sullivan and his crew came by the same day and repaired the pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Joanne P.
11/2012
5.0
plumbing
  + -1 more
The bottom line is that these people work. They work hard. Each time I had them scheduled, they arrived right on time and completed the work in a timely fashion. I have absolutely no hesitation in recommending this company to all of my friends and neighbors. It's a family run business and their reputation is extremely important to them. This is then passed on to the customer in the form of honesty, hard work, and dedication to deliver the highest level of service.
Description of Work: Plumbing Solutions has become my go-to company for all of my plumbing needs. They have now assisted me with two remodeling projects. I have a very old home and their knowledge of how to work with this type of plumbing was unsurpassed. They are always looking to advise me the most efficient and effective ways to achieve the results I want. In an emergency sewer line back up, they helped me to get the right people to the house very quickly. They are more than just plumbers, they are part of my team of trusted experts. They are very well networked and can help you to find other quality tradespeople to work on your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Brenna J.
10/2012
5.0
gas logs, plumbing, water heater repair
  + 1 more
They were great. Our initial call was returned within 12 hours. They came to give us an estimate and were very thoughtful in offering ideas for solutions that were at different price points. They scheduled the work quickly, came when they said they were going to, and followed up to make sure we were happy. It was really helpful for us that they timely responded to emails as both my husband and I have to travel for work. It is great to have finally found a reliable, quality plumber!
Description of Work: We've used them for several projects including fixing issues our builder's plumber caused. They replaced our steam unit, converted one of fire places to gas, installed a larger hot water hreplaces duded a faucet outside, replaced defective drain part in master bath, and replaced material so kids bath would hold water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Anne P.
06/2012
3.0
plumbing
  + -1 more
He was supposed to come for an estimate, but our schedules became busy so we needed to reschedule. My husband called and left a message asking if he could come a little later in the day. He said that he would need to reschedule for a different day. When I called the next morning to set up another appointment I left a message and he never returned my phone call.
Description of Work: I called plumbing solutions to give me an estimate for a leak in my bathroom.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Barbara C.
05/2012
5.0
plumbing
  + -1 more
Came on time, took off their shoes so as not to track in mud. Did the repair, cleaned up and were gone in less than an hour. Tim and his wife and now Matt are our "go to" family for plumbing needs. They have helped in emergency and routine situations. I am happy to recommend them highly.
Description of Work: Fixed a leaky kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Michael P.
05/2012
5.0
plumbing
  + -1 more
Matt from Plumbing Solutions Inc showed up promptly the day they were supposed to start. They ran a new Gas line to a standby generator which involved both indoor and outdoor work. The job came out great and his team was sure to clean up after completion.
Description of Work: Plumbing Solutions Inc ran a gas line to a standby generator.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia W.
02/2012
5.0
plumbing, water heater repair
  + 0 more
On time arrival, neatly done job, good installation, reasonable price.
Description of Work: Removed old hot water heater and installed new one. Carted old one away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,340

Theresa G.
11/2011
5.0
plumbing
  + -1 more
The toilet in my upstairs bathroom developed a leak that kept getting worse, such that tank wouldn't hold any more water. It happened at night and when I had company. Plumbing Solutions came the next morning and fixed it within an hour. Not only did they fix the issue, they explained what the problem was and why it occurred. They did such a good job that I had them back to fix the downstairs toilet tank before that one went as well (it was dripping at the time). At the time they were fixing the downstairs toiler, I also had an issue with my garbage disposal (it was jammed). They fixed that free of charge. They are now my go to plumbers!
Description of Work: Fixed toliet tank with leak and garbage disposal jam

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

Patricia W.
10/2011
5.0
drain cleaning, plumbing
  + 0 more
All the drains are performing beautifully at this writing, one month later. I was very impressed with this company and the serviceman.
Description of Work: Cleared one blocked drain, cleared a second slow-running drain, inspected a third drain and said it was fine, as is.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

Contact information

5 Business St, Dedham, MA 02026

http://www.plumbing-solutions-inc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
4248
Trade License Locale
MA
Trade License Authority
Massachusetts Consumer Affairs and Business Regulation - Home Improvement Contracting
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening

FAQ

Plumbing Solutions Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Plumbing Solutions Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Plumbing Solutions Inc offers free project estimates.
Yes, Plumbing Solutions Inc offers eco-friendly accreditations.
No, Plumbing Solutions Inc does not offer a senior discount.
Yes, Plumbing Solutions Inc offers emergency services.
Yes, Plumbing Solutions Inc offers warranties.
Plumbing Solutions Inc offers the following services: Plumbing, heating & gas piping services, including boiler & water heater repairs & replacements, bathroom & kitchen remodeling, drain clearing, appliance installations, water filtration systems, fixture repairs & replacements.

Contact information

5 Business St, Dedham, MA 02026

http://www.plumbing-solutions-inc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM