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Crystal Cleaning Inc

About us

Hi, my name is Chris Hickey and I am the owner of Crystal Clean Carpet & Upholstery Cleaning Inc. As mentioned, I have had the privilege of providing many of your friends, neighbors, and relatives with the cleanest carpets and upholstery they ever had! Our goal is and always will be, to provide you with complete customer satisfaction through professional, quality and dependable service. We understand that a satisfied customer is not only a repeat customer, but will provide us with the best form of advertising there is, referrals. Please call 877-272-1995 or email Chris at chris@carpetsbycrystalclean.com to schedule.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.0337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 337 reviews

linda C.
12/2014
5.0
carpet cleaners, house cleaning, upholstery cleaning, oriental rug cleaning
  + 2 more
Following a long home renovation in which our couch had been uncovered in the saw-dusty space under renovation, we were very ready to go home and needed some deep cleaning. I was sold on Crystal Cleaning based on glowing reviews on Angie's List. I can now add unreserved thumbs. In initial communications, Chris was responsive, professional, clear, knowledgeable, confident and friendly. He arrived punctually, went to work independently, and did a beautiful job cleaning our furniture and rugs (and, btw, saved a few of these pieces from curbside donation). He billed at the estimated amount. Finally, less than two weeks following service, he sent a handwritten 'thank you for yr business' note (!!).
Description of Work: Chris cleaned two rugs, a couch, furniture cubes, and a leather ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ross P.
11/2014
5.0
carpet cleaners
  + -1 more
He was great. He was fantastic. He went above and beyond. He's early. I would recommend him.
Description of Work: For carpet cleaning, we use Crystal. He cleaned our master bedroom, our carpet, a hallway and another bedroom. He also cleaned spots in some other places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bernard K.
11/2014
5.0
carpet cleaners
  + -1 more
Great. Chris arrived when he said he would. Asked if we had any areas of special concern, then went right to work. Chris was quiet and efficient. He was very thorough in his cleaning. After Chris was done he even left us some stain remover if we ever need it. The carpet and couches looked like new after. There was a clean smell. Very nice work. I told Chris if he needed help moving anything my son could help him but Chris moved everything himself. Even a piano.
Description of Work: Cleaned a wall to wall carpet in a living room, 3 couches, 11 stairs with wall to wall, stairs and a runner in a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Charolotte R.
11/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The last visit was upholstery and rug cleaning. They do the job right and they really take care to do the job.
Description of Work: Crystal Cleaning is who I used and they are wonderful. I have used them over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Babette M.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris was very professional as far as responding to my email, making an appointment, and arriving on time. He was very personable and considerate while he was here. Most importantly, he did a great job on my couch which I almost threw out a few weeks ago because my cat has been peeing on it. It doesn't smell anymore. I bought a Mambe waterproof blanket to cover the section of the couch that he likes to call his territory, and all is well now. Chris saved my couch! Not ready to buy a new one given the same thing could happen all over again. Chris convinced me that this couch as many good years left, and I hope he's right. Thanks you, Chris. Job well done.
Description of Work: He cleaned my couch, which had cat urine on it. I had tried multiple times, but didn't get the same results that Chris did. He also cleaned my chaise lounge for free and left me some cleaning fluid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Diane J.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
EVERYTHING WENT FINE. VERY FAST AND EXCELLENT WORK, ORIGINALLY QUOTED $190 BUT THE DAY OF THE SERVICE HE SAID IT WOULD BE $160, NEVER HEARD OF SOMEONE ACTUALLY GOING DOWN ON THE PRICE.
Description of Work: HE CLEANED A LARGE LIVING ROOM RUG, DINING ROOM RUG, STAIRS, AND SEVERAL SCATTER RUGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Thomas M.
09/2014
5.0
carpet cleaners
  + -1 more
He arrived on time. Reviewed the scope of work, including pet stains with me and performed it in a timely manner. Definitely would recommend Crystal Clean.
Description of Work: Cleaned numerous carpets and runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pamela D.
09/2014
5.0
carpet cleaners
  + -1 more
Punctual, professional, courteous - reasonable price. Furniture looked new again.
Description of Work: Cleaned two couches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Melissa M.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job - super clean and smelling fresh. After 2 boys and 1 dog worked the couches over for a year, we needed help! The Crystal clean guy did an efficient, professional job and was super friendly and accommodating. Very fair pricing too.
Description of Work: Cleaned upholstery (couches and chairs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Sharmili D.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
A real professional. Punctual and reasonably priced. The owner does the work himself. His final prices was exactly what he quoted.
Description of Work: Cleaned two sofas, two ottomans and a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jennifer C.
09/2014
5.0
carpet cleaners, hardwood floor, house cleaning
  + 1 more
Chris/ Owner is very professional and on-time. His prices are fair market. Bought a home entire house needed to be steam cleaned hardwood floors, carpets all spelled like wet dog. Chris spent about 2 1/2 hours cleaning 3 bedrooms, living room, kitchen and our family room. After he finished cleaning no spell of dog on the carpets. I booked apt with him three weeks in advance prior to closing on my house. Phoned him a few days before we moved in. He was on time and had job scheduled. About 11 months later I spilled red wine on my carpet. Phoned him on a Sunday at 6:15 p.m. he called me back within 20 minutes. Came to house next day and removed the red wine from the carpet. Excellent service. I wish he offered pressure cleaning of deck. Will be calling Chris again in the future.
Description of Work: Clean up of a huge red wine spill in family room rug it was my 2nd service by company. 1st service steam cleaned entire home June 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Melissa L.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I thought our rug was going to be a goner. But Crystal Cleaning came in and took care of four major spots, leaving the light cream rug looking like new. Very happy with the results. Chris also had come about two weeks prior to clean a light beige couch that my kids had destroyed with markers and juice spills. I'm very happy to say that the couch is once again in great shape after the visit from Crystal Cleaning. The convenience of having them come to my own house and taking care of the job cannot be underscored enough. Great job all around. I highly recommend them.
Description of Work: Chris helped to spot clean a newly cleaned rug. Our dog had some major trouble and threw up all over the light neutral rug. Chris took care of it wonderfully. You can't see any remnants of the spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

dina K.
07/2014
5.0
upholstery cleaning
  + -1 more
Chris was very responsive, punctual, professional and did a spectacular job on our sofa. Highly recommend.
Description of Work: Cleaned our microfiber sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy B.
07/2014
5.0
upholstery cleaning
  + -1 more
Chris was the only one who called me back just before he was leaving for vacation. It was just before the holiday on the 4th so I just assumed everyone else was busy for the weekend but I heard from no one else after the 4th either. Chris fit me in within a day after I called him again. The work to remove a stain was nicely done and he gave me a bottle of stain solution for future use. And how many service people send a hand-written thank you after?
Description of Work: Cleaned a stain off of a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Mike P.
07/2014
5.0
carpet cleaners
  + -1 more
They were very friendly and they were able to get out stains and things that I questioned whether they would come out or not. And they even left us with a bottle of the stock of cleaner that they used which we have even used since. So they were very helpful and did a good job.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth R.
07/2014
5.0
upholstery cleaning
  + -1 more
Chris Hickey was efficient and effective as well as informative. I plan to call on him again.
Description of Work: Cleaned two chairs and two sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Suzanne M.
07/2014
5.0
carpet cleaners
  + -1 more
The cleaning completely restored the carpets and took out the smell of the previous owner's cats. There was a pleasant but not overpowering scent to the cleaning products (I'm very sensitive to perfumed scents, but this didn't bother me). Visitors have asked if the carpet is new. We'll be calling again for another cleaning when the time comes.
Description of Work: Clean the carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Fran S.
07/2014
5.0
carpet cleaners
  + -1 more
He came off of Angie's List. He was fabulous. I loved them.
Description of Work: I used Crystal Cleaning. I had him do my carpets just a few weeks ago. I have hardwood floors so I have big carpeting since I have a dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Susan B.
07/2014
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
It was a great experience start to finish. Chris is extremely punctual, polite,and professional. Everything was just right.
Description of Work: Cleaned sofas, chairs, and hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Margaret F.
07/2014
5.0
upholstery cleaning
  + -1 more
Chris - from Crystal Cleaning was awesome. He was professional - called to say he was stuck in traffic so would be a bit late (which he wasn't) prepared my furniture for cleaning and was able to remove stains that other companies could not. I would highly recommend Crystal Cleaning and plan to use them again in the future!
Description of Work: Cleaned my sofa, chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Crystal C.
06/2014
5.0
carpet cleaners
  + -1 more
Great work for a great price! Chris was punctual, courteous, and efficient. The handwritten thank-you note in the mail was a great touch. Will definitely be using Chris again!!
Description of Work: 3 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cathy G.
06/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Went great. He did all the work by himself and didn't require me to move any furniture beforehand. Everything came out great, and he even left me a bottle of his special formula spot remover. Nice guy!
Description of Work: Steam cleaned my living room rug and furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Liz L.
06/2014
5.0
upholstery cleaning
  + -1 more
Great, arrived on time, furniture looks fantastic.
Description of Work: Cleaned sofa/chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jaime M.
05/2014
5.0
carpet cleaners
  + -1 more
Chris was very responsive and always does a great job. He is very meticulous and you can tell he really cares about making the customer happy. We will be using Chris again!
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan C W.
05/2014
5.0
upholstery cleaning
  + -1 more
Awesome. Nice guy. The owner is a one man show and does it all. Highly recommend!
Description of Work: Cleaned cushions and armchair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Crystal Cleaning Inc is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Crystal Cleaning Inc accepts the following forms of payment: Check
Yes, Crystal Cleaning Inc offers free project estimates.
No, Crystal Cleaning Inc does not offer eco-friendly accreditations.
No, Crystal Cleaning Inc does not offer a senior discount.
Yes, Crystal Cleaning Inc offers emergency services.
Yes, Crystal Cleaning Inc offers warranties.
Crystal Cleaning Inc offers the following services: Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM