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Crystal Cleaning Inc

About us

Hi, my name is Chris Hickey and I am the owner of Crystal Clean Carpet & Upholstery Cleaning Inc. As mentioned, I have had the privilege of providing many of your friends, neighbors, and relatives with the cleanest carpets and upholstery they ever had! Our goal is and always will be, to provide you with complete customer satisfaction through professional, quality and dependable service. We understand that a satisfied customer is not only a repeat customer, but will provide us with the best form of advertising there is, referrals. Please call 877-272-1995 or email Chris at chris@carpetsbycrystalclean.com to schedule.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.0337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 337 reviews

ANDREW R.
12/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris came out right on time, he was ver thorough and each item cleaned came out looking brand new. If you need carpets or upholstery cleaned, call Crystal Cleaning Inc, you will thank me. A+++
Description of Work: Sectional Sofa, 2 area rugs, closet rug, and bedroom rug steam cleaned,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Karen F.
05/2019
5.0
carpet cleaners
  + -1 more
I had a chocolate stain on my carpet so I called Chris at Crystal Clean. He was very responsive and helpful. I tried getting the stain out myself, but Chris stopped by at the end of the day and did a spot clean. He was very friendly, responsive and helpful with getting the stain removed. He also gave me a bottle of solution and some tips for the future. His costs were very reasonable. I would highly recommend him for carpet cleaning!
Description of Work: Chocolate stain on carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sadie M.
03/2019
5.0
carpet cleaners
  + -1 more
Chris was prompt in replying to my inquiry. He was cordial and professional, arrived on time, and did a fantastic job. And the price was great! I would highly recommend him.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen W.
09/2018
5.0
upholstery cleaning
  + -1 more
Great. Got an appointment right away. The service man was punctual, friendly and thorough. The cleaning agents are non-toxic and I got a free bottle of cleaner for spot cleaning. The price was less than half of the lowest other quote I'd gotten, and less than a third of the highest price. I'd hire them again.
Description of Work: Cleaning a couch that comprised an upholstered frame, 6 cushions + 1 extra cushion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARIE D.
08/2018
5.0
carpet cleaners
  + -1 more
called on Monday, left message, got called back very soon, had an appt. for the next day ----- came on time, was very pleasant, went right to work ----- all the carpeting looks great!! This is the second time I have used Crystal Cleaning and intend to call them again. Also got senior discount.
Description of Work: cleaning of dining room, stairs, bed room & hall way

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Barbara D.
06/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent. They were on time, professional and friendly
Description of Work: Cleaned all wall to wall carpeting as well as some furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caitlin H.
04/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris is wonderful. I called him on a Monday morning and he was here by midday on Wednesday to clean my sectional sofa, a glider chair and ottoman, and an area rug. While he was here, I also asked him to take a look an old stain (like 7 years old!) on a different rug, and he spot cleaned it right out for no additional charge. He was very responsive and arrived right on time. He was here for just about an hour. He was really a pleasure to work with and I'll certainly be calling him again next time!
Description of Work: Upholstery and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Theodore W.
04/2018
5.0
carpet cleaners
  + -1 more
It was amazing! Chris was punctual and professional. He turned the white berber carpet into a showpiece. All of the stains disappeared. We had been thinking we would need new carpet installed, but his treatment returned the carpet to its original state. We were impressed by the thoroughness of his work and by the fair price. We would definitely use him again..
Description of Work: pet stains on white carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ilene K.
01/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris was available to come within a few days after I called him, right before the Christmas holiday. He came exactly on time and completed the work in less than an hour (he had estimated it would take an hour). He also cleaned the throw pillows on the couch. The couch is a dark brown color so it's a little hard to tell exactly how clean it is, but it certainly doesn't smell like our dog anymore and looks much better overall! Chris also left a bottle of spot cleaner for my future use.
Description of Work: I needed a sectional couch cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Samantha S.
12/2017
5.0
carpet cleaners
  + -1 more
They were quick to respond and easy to communicate with. They were on-time, friendly and professional, and did a great job.
Description of Work: carpet cleaning in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALLEN C.
11/2017
5.0
carpet cleaners
  + -1 more
As they have before, the crew arrived on time and did a thorough and professional job cleaning both carpets. With two aging cats, and the occasional "accidents" that they have, I continue to be impressed with the quality of the work that Crystal Clean does. I recommend them highly.
Description of Work: The Crystal Clean crew cleaned the carpeting in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheryl S.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris was awesome. Always called back, kept the appointment and must have done a good job because we did not hear otherwise from our customer. I would definitely recommend him for your carpet or upholstery cleaning needs.
Description of Work: Chris did an outdoor upholstery cleaning job for our company. We help people dealing with moving claims resolve the issues on their claim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

PATRICIA H.
10/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Far exceeded my expectations. Both pieces were horrible and are now spotless. The employee who came was very pleasant and professional.
Description of Work: Cleaned loveseat and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Joanne V.
08/2017
5.0
upholstery cleaning
  + -1 more
Scott was very personable and thorough. He took his time. I couldn't have asked for a better result. The couches were very old, they now look great!
Description of Work: I had 2 couches cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Robert S.
08/2017
5.0
carpet cleaners
  + -1 more
Chris showed up on time. It took exactly as long as he told me on the phone (30 minutes). He even gave me a bottle of spot cleaner. Chris was professional, warm, friendly, kind, polite, and delivered excellent service. I am happy to recommend him!
Description of Work: I have a 3'x12' hallway runner that had cat urine stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lydia G.
07/2017
5.0
upholstery cleaning
  + -1 more
Chris and his work are outstanding. Could not hope for anything more! Wonderful guy, a delight to have in my home. He fit us into his schedule very quickly which was a relief because we had an unexpected need to use a clean sofa bed/couch. He was exactly on time, did the work thoroughly and with great experience so it was done in a short amount of time. I am planning on having him back to do several of our rugs. Also, I had looked into other companies and his pricing was excellent.
Description of Work: We had a very old sofa, off white originally but lots of dinginess and stains from so many years of use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meta S.
07/2017
5.0
carpet cleaners
  + -1 more
Great! Stains came out which had been there for ages. Hard worker and very pleasant guy.
Description of Work: Several rooms with wall to wall including white carpet, stair treads, white area rug in living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug B.
06/2017
5.0
carpet cleaners
  + -1 more
It went very well! Chris and Bob arrived at the scheduled time. We toured the house to show them what needed to be done. They worked quickly, quietly and handled the furniture with upmost care. Our 22-year-old carpeting looks like new! When I pointed out a few spots that the machine couldn't get Chris worked 15 to 20 minutes on them until I was satisfied. The men were polite and although they did more than I had originally discussed with Chris, the bill was the same as the original estimate. I would recommend Crystal Cleaning to any of my friends and family. As a bonus Chris gave us a spray bottle of non-toxic, no residue Spot remover to take care of spots before they were problems. We used Crystal Cleaning once before and the ratings were good not because he's family or personal friend. They just do a great job.
Description of Work: We needed the carpets in our home and porch cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Gerard C.
06/2017
5.0
carpet cleaners
  + -1 more
Excellent. We had some high traffic areas that required special attention and Chris worked on them until they looked like new. I highly recommend them.
Description of Work: Cleaned the carpet in three rooms and the stairs and upstairs hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kelly L.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent job cleaning especially on stained white carpets
Description of Work: bedroom carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

andy B.
05/2017
5.0
carpet cleaners
  + -1 more
They do an excellent job. They seemed knowledgeable. He was terrific, I would highly recommend him, he was a good guy. We think he did a terrific job on the rugs, we were very pleased. The rugs were pretty well dried.
Description of Work: He cleaned our rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

susan V.
05/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
So well. I can't say enough about our experience it was so positive. He was professional, explained all that he was doing, worked efficiently and was very reasonable in price. The quality was top notch. We were very happy and will use him again.
Description of Work: Crystal came in to do rug and upholstery cleaning in or home. He cleaned some mats for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karim L.
05/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Excellent service as always. Professional, responsive and very fair in price. Our 4th time using their services.
Description of Work: Cleaning of carpets, rugs and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet J.
03/2017
5.0
upholstery cleaning
  + -1 more
Excellent work. Easy to contact and schedule work.
Description of Work: Cleaned sectional, sofa and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

dina K.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Perfect. Chris is extremely professional and always does a great job.
Description of Work: cleaning a microsuede sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Crystal Cleaning Inc is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Crystal Cleaning Inc accepts the following forms of payment: Check
Yes, Crystal Cleaning Inc offers free project estimates.
No, Crystal Cleaning Inc does not offer eco-friendly accreditations.
No, Crystal Cleaning Inc does not offer a senior discount.
Yes, Crystal Cleaning Inc offers emergency services.
Yes, Crystal Cleaning Inc offers warranties.
Crystal Cleaning Inc offers the following services: Carpet, upholstery, orientals, area rugs, hardwood floor, drape, leather & furniture cleaning, pet stain & odor removal, dust free wood floor refinishing, & water & smoke damage

Contact information

1 Winona Rd, Burlington, MA 01803

http://www.carpetsbycrystalclean.com

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM