Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Chase Plumbing Co Inc

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Chase Plumbing Co., Inc. is a plumbing and heating business serving the greater Boston area. The owner, Ian Chisholm has been in the business for 20 years and is committed to excellence. Ian grew up in Lexington and is now proudly serving the residents of Lexington among many other towns. Ian also has many established contractor relationships that he values. The employees of Chase Plumbing Co., Inc. work together as a team to ensure all of our clients are pleased with the services that we offer. Ian Chisholm is always personally available to help solve any problem, and we as a team will strive for excellence for each and every one of our clients. A few things that we make every effort to be are: professional, clean, efficient, reliable, and offer competitive rates. Our team is big enough to handle all of your plumbing and heating needs but at the same time we are a company that is small enough to manage the most minor of jobs. At Chase Plumbing we trust all of our technicians who will be working in your home. The staff here is dedicated to providing our clients with the finest service in the industry. Please give us a call today at 617-448-9051 so we can add you to our list of satisfied customers.

Business highlights

18 years of trusted experience

Services we offer

Heating . Plumbing. Plumbing - Drain Cleaning.Kitchen Remodels, Plumbing Repairs, Water Filtration, Fixture Replacements, Appliance Connections, Sump Pumps, Water Heater Replacement, High Efficiency Tankless Water Heaters, Hot Water Boiler Repairs, Hot Water Boiler Installs, Radiant Heating, Snow Melt Systems, Steam Boiler Repairs, Steam Boiler Installs

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-73 of 73 reviews

Wynne M.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chase Plumbing Co Inc
Thank you very much for taking the time to leave us a positive review. We appreciate the business.

Virginia M.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They replaced a rusted section of pipe under our kitchen sink. The elbow had rusted through and water was leaking down through into the ceiling below. They did an excellent job and were professional, friendly, and got the job done promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Chase Plumbing hooked my kitchen sink back up after I remodeled my cabinets, and took care of the paperwork for the town permit to make it all legitimate. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Chase Plumbing Co Inc
We truly appreciate you taking the time to post a positive review about Chase Plumbing. Please keep us in mind for all of your future plumbing and heating needs. Thanks again.

Ponnudurai G.
09/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: "No way they could resolve my needs, wasted my time to contact them. useless company tom display on your list."
Rating CategoryRating out of 5

Response from Chase Plumbing Co Inc
This customer called about a leaking bathroom faucet. He insisted that we go to his home at no charge because he was around the corner from our office. We suggested that the client send pictures so we could try to help him identify the make and model of the faucet. We offered this service at no charge to the client so we could avoid sending out our service tech to diagnose the issue, which would have been a billable call. Client agreed and sent a picture of the faucet via email in which we forwarded to four major manufacturer's: Rohl, Grohe, Kohler, and Kallista. None of the companies were able to identify it as their faucet. At this point we offered again to send out a service tech to explore repair vs replace options. The client again denied our services due to there being a fee for our time. We went above and beyond for this customer at no charge trying to do the right thing to help him. We can't stay in business if we do not charge for our services. We gave him multiple hours of our time at no cost but this was not good enough. And in the end he posts such a negative review. It is not fair that Angies List lets customers post negative reviews about a company when they do not even use our services and the review does not contain the truth. We strive to be the best that we can be. We are honest and treat people how we would want to be treated.

Suresh T.
04/2015
5.0
plumbing
  + -1 more
It went ok.
Description of Work: Install dishwasher and washer/dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Chase Plumbing Co Inc
Thank you for taking the time to leave us a positive review. We appreciate your business. We hope we can be of service to you in the future.

Alan P.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Assessed a problem, isolated the leak and provided an online source for parts that I could replace myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Chase Plumbing Co Inc
Thank you for taking the time to leave us a positive review. We appreciate the business and hope that we can be of assistance to your in the future.

Elizabeth K.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Chase was great. Responsive and helpful from start to finish. I have been looking for a reliable plumber for some time and I am very happy that I found Chase. Will not hesitate to use them again and recommend them to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chase Plumbing Co Inc
Thank you so much for taking the time to leave us a positive review. We truly appreciate your business and hope that we can be of service to you in the future. Thank you and happy new year!

Thomas S.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chase Plumbing Co Inc
We appreciate you taking the time to leave us a review, thank you. Please contact us again with any plumbing or heating needs. Thank you.

Miriam S.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced the drain and faucet in the kitchen sink; installed a new toilet. It was a pleasure to deal with them. Ian and a colleague performed the inspection, telling us what we needed and what it would cost. We found Chase on Angie's List and were delighted to finally have professional plumbers attend to our ancient sink and toilet. The two plumbers who did the work were also extremely pleasant and efficient. We would happily recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Chase Plumbing Co Inc
Thank you so much for such a nice review. We appreciate you taking the time to give us your feedback on our services Please keep us in mind with any future plumbing and heating needs. And thank you again for choosing Chase Plumbing!

Lynn F.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The plumber from Chase connected a new gas stove, sink, and garbage disposer. The work was excellent. The plumber was careful of my new granite counter top and was very professional. I will definitely use Chase Plumbing to check my gas boiler and install a tankless water heater this fall, and when I remodel a bathroom next year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Chase Plumbing Co Inc
We sincerely appreciate you taking the time to give us a positive review, thank you. We hope we can be of service to you in the near future. Thanks again for the great review and the business.

Santiago G.
10/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: Ian came at the end of the day as scheduled to remove a steam radiator. Despite being a minor job, Ian was very diligent, was clear on explaining me the options on how to close the pipes, giving me the opportunity of completing the job more efficiently and cheaper than what I originally thought. Great service and great attitude. We will work with him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chase Plumbing Co Inc
Thank you very much for the positive report. It was a pleasure working for you. We appreciate your time and thank you again for choosing Chase Plumbing Co., Inc.

Kelly M.
04/2011
5.0
plumbing
  + -1 more
Chase plumbing replied to all of my emails and phone calls within 24 hours. Ian (Chase plumbing) - arrived on time and was very professional (covered shoes when working inside house, removed debris when left, mopped up water on floor, didn't try to up-sell jobs...etc). This is a great company and I would use them again without any hesitation.
Description of Work: Disconnected and capped several unused water lines (former irrigation system) installed ball valve on new irrigation system disconnected and capped gas line serving old outdoor lantern shutoff gas serving gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Christopher C.
04/2011
5.0
plumbing
  + -1 more
Ian first came out to inspect our shower, which wasn't putting out enough hot water. He gave us a very reasonable set of estimates for different approaches we could take to solving the problem, and spent a very long in person and over email carefully and clearly explaining everything. We chose a medium-range option. He then returned promptly and installed an anti-scald valve, replacing our dual hot/cold valve. He was extremely professional (wore booties, cleaned up every speck of dust and debris), finished earlier than expected, and we haven't had any problems since!
Description of Work: Ian installed an anti-scald valve in the shower, which replaced our dual hot/cold valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Zhenghong T.
03/2011
5.0
plumbing
  + -1 more
Kitchen drain was clogged. We cleaned the trap and tried to open the drain by ourselves. It did not work out. I found Ian through the Angieslist. Since it was Sunday, I left a message through Angieslist's emailing system. It worked out. We got response promptly. He told me that he had schedule available for us the next day. He and his assistant showed up slightly late but it was acceptable. They went to work directly. It was a tough job and took them about 1 hr to open the drain which was much longer than the average. They were knowledgeable and keep the working area clean. We were very satisfied with their work and will keep they as our plumb contact for next service.
Description of Work: Kitchen drain opening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alexander W.
02/2011
5.0
plumbing
  + -1 more
Had a good experience with Ian. Quality was very good. He came out on a holiday weekend to fix a leak we had in the sink. Slightly slow to get started on the project. Since he is very busy.
Description of Work: Renovating an upstairs bathroom. Added a bathroom in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Carsten P.
02/2011
5.0
plumbing
  + -1 more
an Chisholm showed up early morning as agreed, went straight to work and had enough work done before I left for work that he could tell with high confidence that he would not need to open up the basement floor. The contract and estimate contained an extra $900 provision in case the connection to the main sewer line could not be made without jack-hammering the concrete floor and replacing the main sewer line around the connection point. The decision was entirely up to Ian and he decided the extra work was not required. It was a relatively simple job, but still it was nice to see that everything was done to perfection and that he even took the time to clean up the work area nicely after the job was completed.
Description of Work: About 12 feet of old cast iron waste pipe connecting the kitchen drain pipe to the main sewer line in basement was replaced with new PVC. Main sewer was snaked and visually inspected around the new connection point to decide whether further work was needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

andy B.
01/2011
5.0
plumbing
  + -1 more
I called ian explained problem as best as i could. He came out next day looked at the shower in the master bath explained it was a minor problem with the shower head showing me the problem an fixed the problem. I am currrently considering another plumbing project with Ian as I was completly satisfied with him and his work .
Description of Work: we had a leak in the master bathroom shower ian came out looked at the shower and knew right off what the problem was perceeded to fix it in a few minutes and problem was solved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

William H.
12/2010
5.0
plumbing
  + -1 more
I had an old gas range in my kitchen. I ordered a new one from Home Depot and had it delivered to my house but the delivery people don't hook it up for you. You need to get a plumber to do that, so I called Chase Plumbing. I spoke with Ian the proprietor and scheduled an appointment for the following week. Ian the proprietor and an assistant (didn't catch his name) came. They disconnected the old gas range. This was a large stove that had a built-in space heater. They put a canvas dropcloth down to protect my floor from scratches, then they partially dismantled the range to make it narrow enough to fit through the exit, and they took it away. Ian removed the gas pipe & shutoff valve that had been for the old range, and connected a new valve and modern flexible gas pipe leading to the new range. He connected the new range, then tested that everything worked. Throughout the process I found Ian to be communicative, friendly and easy to work with.
Description of Work: Disconnected old gas range and took it away. Replaced shutoff valve and pipe and connected new gas range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anita L.
10/2010
5.0
plumbing
  + -1 more
I felt it was a fair price for the job they did. They responded well. They came on time. They did the work they said they would do. The transaction went seamlessly. I would recommend them.
Description of Work: They fixed a leaky pipe for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Yingjie W.
10/2010
5.0
plumbing
  + -1 more
They were fine.
Description of Work: Chase Plumbing Co Inc gave me an estimate about a month ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce M.
09/2010
5.0
plumbing
  + -1 more
I'm very happy with them. He was very professional. The price wasn't the cheapest, but it's all-inclusive. He is prompt, professional, organized, and polite. He is trustworthy in concern with money. He has done a free temporary fix to a valve until I have the money to do a complete fix.
Description of Work: They repaired all of the faucets in a remodeled kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David G.
03/2010
5.0
plumbing
  + -1 more
Ian Chisholm (owner) is a top-notch plumber and was an absolute pleasure to work with. He did a rather complex heating system replacement/conversion for us, and despite the challenges of the job, he followed through on his commitment to provide us with an outstanding solution at a reasonable price. I had three other plumbers in to look at the job -- they wouldn't even touch it because of the complexity. Ian took the time to evaluate the current system and think through the possible solutions, and explained his plan in a very clear and understandable manner. The boiler and manifold assembly is nothing short of a piece of art (highly functional and efficient art) - everyone who sees it marvels at it. The job took longer than he had anticipated, yet he still held fast to his price commitment. In short, I would highly recommend Chase Plumbing for any type of plumbing needs you have. Professional, courteous, reliable, communicative, and fair are the words that most accurately describe their services.
Description of Work: Converted steam heating system to hot water system with three types of zones - radiant floor, baseboard/radiator, and air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Bruce M.
08/2009
5.0
plumbing
  + -1 more
He has only been in business for about a year. It is a small business that is very much in support of independent business. He is twenty eight and extremely polite. He came out and gave us a very good quote. He was timely and prompt with the work. I would definitely give him all A's.
Description of Work: Chase Plumbing Company Incorporated came out to remove gas pipes, moves all of the fixtures for the laundry room, and he came up with an pragmatic and cost effective fix for a broken drain in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1
    • 2
    • 3(current)

Contact information

13 Adams St., Burlington, MA 01803

www.chaseplumbingcoinc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Natural Gas Lines

FAQ

Chase Plumbing Co Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Chase Plumbing Co Inc accepts the following forms of payment: Check
No, Chase Plumbing Co Inc does not offer free project estimates.
Yes, Chase Plumbing Co Inc offers eco-friendly accreditations.
No, Chase Plumbing Co Inc does not offer a senior discount.
No, Chase Plumbing Co Inc does not offer emergency services.
Yes, Chase Plumbing Co Inc offers warranties.
Chase Plumbing Co Inc offers the following services: Heating . Plumbing. Plumbing - Drain Cleaning.Kitchen Remodels, Plumbing Repairs, Water Filtration, Fixture Replacements, Appliance Connections, Sump Pumps, Water Heater Replacement, High Efficiency Tankless Water Heaters, Hot Water Boiler Repairs, Hot Water Boiler Installs, Radiant Heating, Snow Melt Systems, Steam Boiler Repairs, Steam Boiler Installs

Contact information

13 Adams St., Burlington, MA 01803

www.chaseplumbingcoinc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed