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AJ Rose Carpets & Flooring

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation,

About us

New Saugus Location Now Open! Address: 1160 Broadway (Route 1 North), Saugus, MA 01906. Natick Location Address: 599 Worcester Rod (Route 9 West), Natick, MA 01760. Family-owned and operated since 1977, A.J. Rose Carpets & Flooring has been serving generations of Massachusetts business and homeowners with top-notch flooring and customer service. As your local Massachusetts carpet dealer, we offer a wide selection of leading carpet brands and other flooring custom fit for your home, including eco-friendly carpet made from recycled materials and flooring solutions from premium brands like Armstrong, Shaw, Karastan, Stainmaster, Couristan and Mohawk.

Business highlights

48 years of trusted experience

Services we offer

Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.

Services we don't offer

Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 819 reviews

Cynthia B.
11/2013
5.0
carpet cleaners
  + -1 more
They were fast and accomodating but I had pulled couch out to get to bad stain and they didn't pull it back to clean under where the couch was. I guess I needed to tell them to do that.
Description of Work: Cleaned very dirty carpet in basement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara T.
11/2013
5.0
carpet cleaners
  + -1 more
They were hired to clean 3 carpet areas, and they did a couple of small areas extra, which was nice of them. Everything was fine.
Description of Work: I used AJ Rose Carpets & Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kelly M.
11/2013
4.0
carpet cleaners
  + -1 more
It was great. I thought they did a good job. I felt the company was really good and they got the carpets really clean, but the next day, one of the stains bled through. I left a message but I never heard back. I liked the two guys that came. They were very professional. I felt at ease at my house with them. I thought they did a great job in cleaning, the fact that they didn't call me back drops the grade. I didn't expect A quality service for the price that I paid but I would use them again, I just wish that they had called me back.
Description of Work: We used the "Big Deal" that we purchased for the services of AJ Rose Carpets & Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro
$139

Patricia S.
11/2013
4.0
carpet cleaners
  + -1 more
They did a great job and they were friendly!
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel C.
11/2013
5.0
carpet cleaners
  + -1 more
cleaned broadloom in two adjacent rooms.
Description of Work: AJ ROSE CARPETS AND FLOORING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Liesl C.
11/2013
5.0
carpet cleaners
  + -1 more
AJ rose was very prompt and professional. They did a very nice job cleaning carpets on my stairs and in my finished basement. I recommend them.
Description of Work: I purchased a Big Deal from AJ Rose Carpets & Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sathish S.
11/2013
5.0
carpet cleaners
  + -1 more
Overall a very positive experience. Very professional, but friendly while executing their tasks. We would definitely use them again .
Description of Work: Move in whole-house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LORI C.
11/2013
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Two workers arrived on time, reviewed with homeowner the scope of the job before bringing in equipment, explained the procedure. Were very professional and didn't make a mess. They helped move furniture to maximize cleaning area. Cleaned up well after job was completed. Were very efficient.
Description of Work: Steam cleaned sectional upholstery, several rooms of carpet and stairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Alicia M.
11/2013
5.0
carpet cleaners
  + -1 more
We have 3 dogs and it looks like we have none! Great cleaning services. Thanks AJ Rose! |
Description of Work: I purchased a Big Deal from AJ Rose Carpets & Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

janet E.
11/2013
4.0
carpet cleaners
  + -1 more
carpets appeared clean upon completion. after the rugs dried dirt came up through the carpet. I called them to complain they never responded.
Description of Work: clean carpets,

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

PEGGY W.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are a wonderful, professional group who are on time and work with quality standards. My office carpet and office chairs were cleaned, as was a staircase and a second floor landing of wall to wall carpeting. Everything was terrific and dried just as I was told beforehand. I will definitely use them again and recommend them highly.
Description of Work: AJ ROSE CARPETS AND FLOORING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Seta B.
11/2013
5.0
carpet installation
  + -1 more
installed wall to wall carpeting in the master bedroom, 2nd floor hallway, stairs to first floor, stairs to family room and family room.
Description of Work: AJ ROSE CARPETS AND FLOORING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

John S.
11/2013
4.0
carpet installation
  + -1 more
Nothing stood out with the service. They're pretty fast. I would most likely not use them in the future.
Description of Work: I purchased a big deal for AJ Rose Carpets & Flooring. They did the carpets for me. It was more or less two rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$2,400

JOhn C.
11/2013
5.0
carpet cleaners
  + -1 more
While they showed up late they did a great job including removing difficult stains such as rust & other black marks. I would recommend them.
Description of Work: Cleaned commercial carpet that the tenant hadn't cleaned in 2 years

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Carlotta M.
11/2013
5.0
carpet cleaners
  + -1 more
It went great. The provider called the night before to give a time estimate for the service. The providers were prompt, polite, neat, and most importantly did a great job. I was very happy with the results.
Description of Work: The provider cleaned three rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Karen C.
10/2013
5.0
carpet cleaners
  + -1 more
I purchased an Angie's List Big Deal for this service and it was really good, excellent. This is the first time I used this company and I was really pleased with the work they did.
Description of Work: I used AJ Rose Carpets & Flooring to clean the carpet in my family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa S.
10/2013
5.0
carpet cleaners
  + -1 more
I purchased a big deal from Angie's List and their services turned out very well. They did a great job. They did not charge me anything extra other than the big deal purchase. I was very pleased with their work.
Description of Work: AJ Rose Carpets & Flooring put the special spray on and went over the heavy areas more than the other areas. They cleaned three rooms for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Eileen B.
10/2013
5.0
carpet cleaners
  + -1 more
I was very pleased. They were right on time. I was kind of leery at first, because they were so fast, but no spots came back after they left.
Description of Work: I purchased a Big Deal for $89 for Three Areas of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Claudine D.
10/2013
5.0
carpet cleaners
  + -1 more
They did a great job. They showed up on time, were very knowledgeable, and did a great job cleaning the carpets and the sofa. I would definitely recommend them and use them again.
Description of Work: They cleaned my lower level living room's carpet, a small sofa, and a carpet in a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Judith S.
10/2013
3.0
carpet cleaners
  + -1 more
Nice people. Courteous. Didn't move any furniture. Just like vacuuming. Went around furniture. Did not clean in front of sliding glass doors to patio and missed area going into kitchen. I would like them to come back and clean the spots they missed. Am reluctant to share this with band of neighbors because I might have misunderstood what they were contracted to do. However, when I have had carpets cleaned in the past, the furniture was always moved aside for cleaning and put back in place with plastic under each leg that touched the damp carpet.
Description of Work: Cleaned partway around large oriental rug in living/dining area. Cleaned stairs and hall

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$85

Peter C.
10/2013
5.0
carpet cleaners
  + -1 more
AJ Carpets completed the job in about one hour, working with energy and effectiveness, removing the spots and other marks that had accumulated over time on our carpets. The two-man crew was in every respect courteous and professional. Most important, I was impressed with the results. The carpets look as good as new!
Description of Work: Cleaned the wall-to-wall carpets in our family room, our stairs and our upstairs hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Peggy J.
10/2013
5.0
carpet cleaners
  + -1 more
It went Fine. I got a really good deal and I got exactly what I paid for. Could have been better; but for the price I paid it was well worth it. Remember "You get what you pay for in life".
Description of Work: Carpet Cleaning in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Marcie M.
10/2013
5.0
carpet cleaners
  + -1 more
cMark and his cleaning partner were great--I didn't expect them to show up on the early side of the time range they had provided. Typically when a vendor gives you a time range of when they'll arrive, it's much closer to the later time so I was very pleased by their punctuality. They were very professional, very quick and very thorough. I thought I would have to miss an entire day of work waiting for them to arrive and then for them to complete the job but this was not the case with AJ Rose. I had never used them before but their Big Deal on Angie's List was too good to ignore and I'm so glad I gave them a try. I'll definite contact them in the future and recommend their service to my friends.
Description of Work: The AJ Rose team cleaned my living room carpet as well as a couple of small hallways that were dingy from heavy foot traffic in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Lesley R.
10/2013
5.0
carpet cleaners
  + -1 more
I am happy with how the carpet looked after the cleaning. The carpet had a number of pet stains that are no longer visible. The cleaners came on time and were very polite and professional.
Description of Work: Cleaned one room of wall to wall carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alan G.
10/2013
5.0
carpet cleaners
  + -1 more
On a 1-10 scale, this service gets about a 13! Prompt, punctual, neat, friendly, courteous,...the whole ball of wax. They called on their way to tell me when they would arrive and arrived nearly to the minute as promised. Went to work immediately and were very careful not to let the cat out. The carpets look much better, the house was left neat and clean and the 2 gentlemen were exceedingly friendly and efficient. This is the way service "used to be" and I can recommend A.J Rose Carpet Cleaning without a moment's hesitation. . Thanks, guys!!!
Description of Work: As per coupon special, they cleaned the carpet in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Blind Cleaning,
Window Treatments,
Stone and Gravel,
Florists

FAQ

AJ Rose Carpets & Flooring is currently rated 4.7 overall out of 5.

Sunday: 1:00 PM - 5:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

AJ Rose Carpets & Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AJ Rose Carpets & Flooring does not offer free project estimates.
Yes, AJ Rose Carpets & Flooring offers eco-friendly accreditations.
No, AJ Rose Carpets & Flooring does not offer a senior discount.
No, AJ Rose Carpets & Flooring does not offer emergency services.
Yes, AJ Rose Carpets & Flooring offers warranties.
AJ Rose Carpets & Flooring offers the following services: Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.
Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM