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AJ Rose Carpets & Flooring

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation,

About us

New Saugus Location Now Open! Address: 1160 Broadway (Route 1 North), Saugus, MA 01906. Natick Location Address: 599 Worcester Rod (Route 9 West), Natick, MA 01760. Family-owned and operated since 1977, A.J. Rose Carpets & Flooring has been serving generations of Massachusetts business and homeowners with top-notch flooring and customer service. As your local Massachusetts carpet dealer, we offer a wide selection of leading carpet brands and other flooring custom fit for your home, including eco-friendly carpet made from recycled materials and flooring solutions from premium brands like Armstrong, Shaw, Karastan, Stainmaster, Couristan and Mohawk.

Business highlights

48 years of trusted experience

Services we offer

Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.

Services we don't offer

Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 176-200 of 819 reviews

David W.
01/2014
5.0
carpet cleaners
  + -1 more
It went very well. They arrived on time and were very efficient. They did a good job and I would use them again.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen P.
01/2014
5.0
carpet cleaners
  + -1 more
The two carpet cleaners were two hours late due to a very long commute from the previous job. Job Scheduling was inefficient but the gentlemen themselves were great, very apologetic and did an excellent job.
Description of Work: I used AJ Rose Carpets and Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$89

Paul K.
01/2014
4.0
carpet cleaners
  + -1 more
Great service re booking the service and showing up as promised. Cleaning itself was somewhat brief but carpets came out decent. Satisfied but not overly impressed.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Maryln F.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
Had no problems with furniture relocation either
Description of Work: Installed new carpeting and under padding for entire upstairs including four bedrooms, six closets and hallway. Installers were courteous and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ben D.
01/2014
5.0
carpet cleaners
  + -1 more
It went very well, as usual. The cleaner arrived onsite a the agreed time. He was professional. There was no furniture to move as there were no tenants in the condo at the time of the cleaning and no furniture. The carpets look great. I will continue to use the services of AJ Rose, as they are highly rated on Angie's List, offer discounted cleaning, and provide a high quality service.
Description of Work: I own a condo and in between tenants, I hire AJ Rose to provide a professional cleaning to both bedrooms and the living room carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marilyn S.
01/2014
4.0
upholstery cleaning
  + -1 more
The service was good. Everything seemed okay and the couches looked great. They have a competitive price. Everything was nice and clean. It smells nice and all the aroma that was there was gone. They arrived on time and did what they say they will do.
Description of Work: I used the Big Deal of AJ Rose Carpets & Flooring. They cleaned all the fabric couches.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Takeshi T.
12/2013
5.0
carpet cleaners
  + -1 more
This service was done without my presence, but the coordination went smoothly over the phone. The crew did a great job. I would caution people that the areas that need cleaning are likely larger than one would initially think. Also there were some additional unexpected charges for vacuuming and also for cleaning thicker carpets. We were able to come to an agreement on a reduction in price since these extra costs were not previously discussed, so overall, I'm quite happy.
Description of Work: Cleaned carpets before we moved in

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KIRA T.
12/2013
4.0
carpet cleaners
  + -1 more
They cleaned the carpet, but all the stains reappeared. I am using them to replace the carpets now.
Description of Work: I used AJ ROSE CARPETS AND FLOORING

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

George H.
12/2013
5.0
carpet cleaners
  + -1 more
Cleaned the carpets in three bedrooms and the small hallway. They called in advance of their arrival as I had requested, did the job quickly and professionally.
Description of Work: I used AJ ROSE CARPETS AND FLOORING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

MARVIN W.
12/2013
5.0
carpet cleaners
  + -1 more
My wife was very impressed with the whole job. Nicest and best carpet cleaning we have ever had and a bargain too.
Description of Work: I purchased a Big Deal from AJ Rose Carpets & Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Yuan K.
12/2013
4.0
carpet cleaners
  + -1 more
We are moving in into a new condo and asked AJ Rose to do a carpet cleaning before we move in. It went ok and they came in on time and charged me reasonable extra besides the $89 deal I got from Angie's list. I just wish their job could be a little thorough. The stains are still there and the stairs are hard to clean I know but it does not look much of a difference after the cleaning. Is it because of the color of our carpet is light, creamy color? I will still use their service in the future but may tell them where the stains are to get more attention on those areas.
Description of Work: I used AJ Rose Carpets & Flooring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Sherrill K.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went great- they were late but he was apologetic. He cleaned all areas of the house and even helped me out with a stubborn ottoman with a lot of dirt on it for no extra cost. Very nice and professional- they were in and out in a flash and were sweet with my kids.
Description of Work: Clean 3 rooms and an ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$89

Kathleen L.
12/2013
5.0
carpet cleaners
  + -1 more
My mom just called to say that the two gentlemen from AJ Rose just left and that they arrived on time, went right to work and did an amazing job. AJ Rose was efficient and professional. I would definitely recommend AJ Rose!
Description of Work: My mom needed her rugs cleanned. She has 3 rooms that have wall to wall carpeting and there were spots that just wouldn't come up with the household cleaners. We wanted her place to look nice for the holidays and AJ Rose had a terrific promotion for $89.00 through Angie's List. AJ Rose got right back to me with dates and we had it on the calendar even during this busy season ~ AJ Rose was very accomodating .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rasheed B.
12/2013
4.0
flooring contractor
  + -1 more
Decent estimate over the phone. When they showed up to do the job they took actual measurements and quoted a LOWER price than I received over the phone. They were quick, friendly, and did a good job. I would use them again.
Description of Work: I used AJ ROSE CARPETS AND FLOORING

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Maureen H.
12/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Showed up on time, and did a beautiful job on the rugs. I was afraid they wouldn't be able to get certain stains out, but they were gone!
Description of Work: I used AJ Rose Carpets and Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Barry K.
12/2013
5.0
carpet cleaners
  + -1 more
Punctual, efficient and competent.
Description of Work: Clean 3 rooms and stair carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

BARBARA T.
12/2013
5.0
carpet cleaners
  + -1 more
Prompt, courteous, friendly, and accommodating. I am thrilled to see my carpet restored to its original condition, which I had thought would be impossible!
Description of Work: Cleaned 3 rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jonathan B.
12/2013
5.0
carpet cleaners
  + -1 more
They were great, easy to deal with, prompt and performed the services quickly. Our carpets looked great and I would use them again.
Description of Work: Cleaned 3 rooms of carpets and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Diane G.
12/2013
4.0
carpet cleaners
  + -1 more
Rushed job, felt they could have spent a little more time than they did
Description of Work: Rushed job, felt they could have spent a little more time than they did

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kathleen G.
12/2013
5.0
carpet cleaners, carpet installation
  + 0 more
Very good carpet looks great.
Description of Work: Installed carpet in our lower level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lee R.
11/2013
5.0
carpet cleaners, carpet installation, flooring contractor, floor cleaning
  + 2 more
You have to be firm with this provider and mutually agree on a price and set limits. However the workmanship is excellent. I would recommend them to others.
Description of Work: They came and steam-cleaned carpets. They also put in flooring and carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jeanine R.
11/2013
5.0
carpet cleaners
  + -1 more
The quality of the work was good and we would use them again.
Description of Work: This was a big deal purchase for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

tommy O.
11/2013
5.0
carpet cleaners
  + -1 more
The workers were excellent. The job was great.
Description of Work: Three room cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david C.
11/2013
5.0
carpet cleaners
  + -1 more
Came in and cleaned the entire 1BR Condo. Only took around 20-30 minutes, fast efficient and did a good job.
Description of Work: I used AJ Rose Carpets & Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry G.
11/2013
5.0
carpet cleaners
  + -1 more
ic I called AJ Rose Carpet and Flooring as a result of an Angie's List Big Deal, $89 for three areas of carpet cleaning. Their scheduling person, Peter, was a pleasure to deal with. Despite it being a very busy time of year., Peter was able to accommodate our request to squeeze us in and have the job done prior to our hosting our extended family for Thanksgiving.... the impetus for our getting the carpet's cleaned. Carlos, their technician, was professional and thorough and also terrific to work with. Prior to starting the job we walked through the spaces to be cleaned. He explained the process and provided a quote for the entire job, which is exactly what I paid when the job was done. My wife was thrilled and that's always a good thing. We will not hesitate to call upon their services again. Please pass my appreciation on to Carlos.
Description of Work: Cleaned carpet in three areas, plus two stairways and two hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Blind Cleaning,
Window Treatments,
Stone and Gravel,
Florists

FAQ

AJ Rose Carpets & Flooring is currently rated 4.7 overall out of 5.

Sunday: 1:00 PM - 5:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

AJ Rose Carpets & Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AJ Rose Carpets & Flooring does not offer free project estimates.
Yes, AJ Rose Carpets & Flooring offers eco-friendly accreditations.
No, AJ Rose Carpets & Flooring does not offer a senior discount.
No, AJ Rose Carpets & Flooring does not offer emergency services.
Yes, AJ Rose Carpets & Flooring offers warranties.
AJ Rose Carpets & Flooring offers the following services: Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.
Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM