ACCURATE APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small

About us

We are a small, local appliance repair company servicing Brookline, Allston, Brighton, and the surrounding towns. Based in Brighton, we have provided outstanding service to our neighbors for over 16 years.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Expert service on Washers, Dryers, Refrigerators, Freezers, Stoves, Ovens, Dishwashers, and Disposals. All makes / All models. We work around YOUR schedule!

Services we don't offer

Service on small appliances such as microwaves, toasters, blenders, etc.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
0%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.6

Filter reviews by category

Showing 51-64 of 64 reviews

Jo-Ann F.
07/2017
5.0
appliance repair
  + -1 more
See above for details
Description of Work: When my refrigerator went warm, while the freezer stayed frosty, I called for advice regarding repair/ replace. John patiently listened to a somewhat rambling and confounding story. He proffered helpful advice and called to check up even after the refrigerator incredibly and mysteriously went cold. I will certainly call him if/when the fridge misbehaves again or for any other appliance that needs some TLC.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith R.
06/2017
1.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Larry L.
12/2016
5.0
appliance repair
  + -1 more
Always wonderfully.
Description of Work: We have used accurate appliances for years and have found the services to be excellent. We also are property owners, as well as homeowners, and have used their service in both our homes as well as our rental apartments. * Please note, it has been our experience in the past that the majority of homeowner service companies, from roofers to plumbers, often quote a homeowner's price which is significantly different than a professional property owner quote.. For example, in one condominium association we were involved with, the association was quoted a $ 45,000 to $ 55,000 for a standard rubber roof which any property owner will tell you, is only around a $ 5,000.00 job (give or take for the individual building) Accurate Appliance will not over price their jobs for the regular homeowner. They are extremely fair & honest. What the job quote is from Accurate, is really what the job really costs. They do not engage in price inflation for the homeowner. Further, they will take the time to break down the actual problem for the customer so that they know what is actually involved in the repair. Is the problem a simple fix or is it more complicated. Do we need to order parts or, because of the costs, it would simply be better to buy a new machine? Accurate appliance is a service provider I would be comfortable sending to my best friend or family member. They will not "over quote" your sister or mother. I hope this review helps you in your decision making process. L. Loew

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Orran K.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed complicated problem, figured out what was wrong, and solved it in a way that minimized our cost. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Jennifer G.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed failure of oven. Researched, ordered, replaced computer control board -- but not before discussing with me why he thought it was that, and why my Internet research probably wasn't right, and raising the question of whether it might be more cost-effective for me to just replace the oven. (We chose not to, and had him replace the board.) Oven now works. Nice guy working in my best interest, and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

BENJAMIN J.
07/2011
5.0
appliance repair
  + -1 more
SEE ABOVE
Description of Work: Our 20 year old dishwasher stopped running and normal troubleshooting left us at a dead end. It just wouldn't start. On a Sunday they sent someone who was able to troubleshoot a relatively small electrical failure and get us up and running. Quick, respectful and reasonable value.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DONALD S.
04/2007
5.0
appliance repair
  + -1 more
The serviceman did arrived a little late because of an emergency job hat that come up, but the wonderful job they did made up for that easily. They were very comprehensive, explaining everything that needed to be done and basically brought the dryer back from the dead. They are the real deal and I highly recommend them.
Description of Work: They replaced the thermostat, fan belts and cleaned out the vent ducts to the outside on our electric dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

CAROLYN S.
11/2006
2.0
appliance repair
  + -1 more
The good news is that John was immediately available by phone, unlike many other companies contacted. The really bad news is that he rescheduled the first appointment, didn't show for the second, and didn't return my phone call. This seems to be an experience that others have had.
Description of Work: I asked John to repair a leaking refrigerator.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


CYNTHIA F.
09/2006
5.0
appliance repair
  + -1 more
Easy to make an appointment. John arrived when he said he would, but found he had to order a part that took two days. He kept me informed about the delay and arrived promptly to complete the repair. The refrigerator is wedged into the laundry room off the kitchen and had shims under it to make the door close right. John had to pull it out to work on it, then put it back. He cleaned the area and found a better way to shim it after the repair.
Description of Work: Ice maker in Kenmore refrigerator was not making ice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180.95

JANE S.
07/2006
5.0
appliance repair
  + -1 more
Returned telephone calls promptly. Telephoned to let me know he would be delayed getting to my house. Worked on weekend. Explained problema and possible ways to fix it. Did work promptly,left area cleaner than before he started, and everything is working perfectly!!!
Description of Work: 1- fixed lid switch on washing machine 2- cleaned and fixed exhaust system on dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

KIRKE C.
05/2005
5.0
appliance repair
  + -1 more
JOHN RAN ABOUT 45 MINUTES LATE, BUT WAS KIND ENOUGH TO CALL AS HE WAS LEAVING FOR MY PLACE (THIS WAS AROUND 5:30 PM). HE OFFERED TO RESCHEDULE IF IT WOULD BE MORE CONVENIENT, BUT AGREED TO COME OUT WHEN I SAID I WANTED REPAIR DONE THAT DAY. IN FIXING THE MAIN PROBLEM AND THEN BEING WILLING TO TACKLE TWO OTHER SMALLER PROBLEM, HE ENDED UP STAYING UNTIL ALMOST 8:30 PM WITH NO COMPLAINTS. HE WAS EXTREMELY PLEASANT AND CLEARLY HAD A STREAK OF PERFECTIONIST IN HIM (THIS IS A _GOOD_ THING IN MY BOOK). HIS REPAIR WENT QUITE BEYOND WHAT HE MIGHT HAVE DONE IF HE WAS ONLY INTERESTED IN DOING THE BARE MINIMUM AND GETTING HOME AT A REASONABLE HOUR. I WAS VERY, VERY PLEASED AND WOULD USE THEM AGAIN IN A HEARTBEAT.
Description of Work: HAD PROBLEM WITH DRYER TAKING ALMOST 3 HOURS TO DRY A NORMAL LOAD. JOHN IDENTIFIED PROBLEM AND FIXED IT, BUT ALSO FIXED A PROBLEM WITH THE WHOLE STACKING WASHER/DRYER ASSEMBLY THAT HAD CAUSED THE UNIT TO SHAKE MORE VIOLENTLY THAN NORMAL DURING WASHER SPIN CYCLES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$209

KRISTEN B.
08/2002
2.0
appliance repair
  + -1 more
DURING INITIAL CALL, PERSON WAS VERY NICE AND RESPONSIVE. TOLD HIM WE GOT HIS NAME FROM ANGIE''S LIST, AND HE SEEMED PLEASED (APPARENTLY NOT PLEASED ENOUGH TO COME, THOUGH)
Description of Work: CALLED FOR REFRIGERATOR REPAIR ON A TUESDAY, SCHEDULED APPT. FOR THURSDAY BETWEEN 10-12. TOOK MORNING OFF FROM WORK, BUT THEY NEVER SHOWED UP, NO PHONE CALL EITHER. CALLED THEM AND THEY SAID THEY WERE RUNNING BEHIND AND COULD COME SOMETIME LATER. I SAID I COULD WAIT ONE MORE HOUR AND THEY SAID THEY COULDN''T DO IT IN THAT TIME.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Leueen L.
02/2002
4.0
appliance repair
  + -1 more
THE REPAIRMAN DID A GOOD JOB BUT DID NOT COME IN THE TIME INTERVAL AGREED BETWEEN US WHICH WAS BETWEEN 2 AND 4 PM. HE PHONED TO RESCHEDULE FOR ANOTHER DAY. WHEN I COMPLAINED HE WAS WILLING TO COME IN THE EVENING OF THIS AGREED DAY. THEREFORE THE WORK WAS DONE BUT AT THIS LATER TIME OF BETWEEN 5 AND 6 P.M.
Description of Work: THE FREEZER WAS NOT COOLING ON THE TOP TRAY. THE BLADES OF FAN WHICH CIRCULATES THE AIR HAD FALLEN OFF. THE OLD BLADES WERE REPLACED AS THESE WERE LOOSE. I WAS LEFT WITH THE OLD PART. THE REPLACED NEW PART WAS SUCCESSFUL IN MAKING THE WHOLE FREEZER WORK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$94.2

JIM M.
07/2001
5.0
appliance repair
  + -1 more
THEY WERE VERY ACCURATE AND ON TIME.
Description of Work: FIXED THE REFRIGERATOR AND WASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information


Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

ACCURATE APPLIANCE REPAIR is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

ACCURATE APPLIANCE REPAIR accepts the following forms of payment: Check
No, ACCURATE APPLIANCE REPAIR does not offer free project estimates.
Yes, ACCURATE APPLIANCE REPAIR offers eco-friendly accreditations.
No, ACCURATE APPLIANCE REPAIR does not offer a senior discount.
Yes, ACCURATE APPLIANCE REPAIR offers emergency services.
No, ACCURATE APPLIANCE REPAIR does not offer warranties.
ACCURATE APPLIANCE REPAIR offers the following services: Expert service on Washers, Dryers, Refrigerators, Freezers, Stoves, Ovens, Dishwashers, and Disposals. All makes / All models. We work around YOUR schedule!
Service on small appliances such as microwaves, toasters, blenders, etc.

Contact information


Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM