ACCURATE APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small

About us

We are a small, local appliance repair company servicing Brookline, Allston, Brighton, and the surrounding towns. Based in Brighton, we have provided outstanding service to our neighbors for over 16 years.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Expert service on Washers, Dryers, Refrigerators, Freezers, Stoves, Ovens, Dishwashers, and Disposals. All makes / All models. We work around YOUR schedule!

Services we don't offer

Service on small appliances such as microwaves, toasters, blenders, etc.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
0%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.6

Filter reviews by category

Showing 1-25 of 64 reviews

Doeke H.
04/2024
5.0
appliance repair
  + -1 more
great. good communication, reasonable price, our dryer works again.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dan R.
01/2023
5.0
appliance repair
  + -1 more
John's knowledge and service were excellent. He was timely in responding to our request, kept us informed of his arrival time and showed up as scheduled, diagnosed the problem with our refrigerator, and came back on a Saturday evening to install the part. He worked efficiently and left our home spotless. I would definitely call on him again.
Description of Work: Replaced a faulty ice maker in the freezer, and diagnosed a problem with the freezer drawer jamming.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Brandon L.
03/2021
5.0
appliance repair
  + -1 more
Excellent. Showed up on time, diagnosed the problem, had the correct part and installed it. Cleaned up as he worked. Very reasonably priced.
Description of Work: Repaired oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jessica B.
10/2020
5.0
appliance repair
  + -1 more
John diagnosed the problem with our dishwasher over the phone. He then told me how to fix it, which I was able to do quite quickly. He saved us the cost of a service call, made nothing on this himself, and showed himself to be a knowledgeable and honest person. He’ll get our first call next time we need appliance repair!
Description of Work: We needed to repair our dishwasher

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DENISE D S.
08/2020
5.0
appliance repair
  + -1 more
He evaluated a number of possibilities and determined that we need a new power control module. He will get back to us with that pricing and we will decide whether to repair or replace.
Description of Work: E02 error on Bosch dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ban B.
11/2019
5.0
appliance repair
  + -1 more
One burner on the stove was not functional and we were at the point of giving up and thinking of replacing the stove. Thanks to John I have a functioning burner now!
Description of Work: John was v professional and knowledgeable about the problem with our stove and knew exactly how to repair it !! great job!! thanks John

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joseph H.
10/2019
5.0
small appliance repair
  + -1 more
Very well. Refrigerator works perfectly, no more problems.
Description of Work: Excellent work with courteousness. Offered explanations and demonstrations for my questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

JANET W.
09/2019
5.0
appliance repair, small appliance repair
  + 0 more
Excellent. John Brennan was available when we had a problem with a pilot light one evening and he told us on the phone how to fix it. He also followed up with us the next day. His advice was really good and we didn't need him to come round and do anything. He gave us sound advice and I am really grateful.
Description of Work: Malfunctioning cook top

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce L.
08/2019
5.0
appliance repair
  + -1 more
Great,John Brennan did a great job.Knowledgable and thorough.Charges were reasonable and honest.Definitely would hire him again for any problem .
Description of Work: Washing machine not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heikki N.
03/2019
1.0
appliance repair
  + -1 more
Took two calls to get a return call, which should have been my first clue. Then called two hours after the first appointment time to say he was running late and could not make it that day. Rescheduled for two days later, then canceled shortly before appointment time. Rescheduled for two days after that, then no call no show. Unprofessional, to say the least.
Description of Work: Repair of gas dryer

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Phil G.
03/2019
5.0
appliance repair
  + -1 more
With a phone call, John diagnosed the problem over the phone, ordered the necessary part, and came to our house on the weekend to do the job. Once at the house, he carefully inspected the dishwasher and found a second potential cause of the problem (a hose installed incorrectly). He quickly deduced that the hose was not causing the problem, as so installed the part he had brought... and it worked! But then he stayed an extra 20 minutes to insure that the dishwasher worked and didn't have other problems... Convinced everything was now fine, he was off. I certainly think he did a great job, and took pains to be sure the work was successful. I highly recommend John!
Description of Work: Our dishwasher stopped filling with water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Caitlin F.
02/2019
5.0
appliance repair
  + -1 more
John called back like his voicemail message states. He said he would call an hour before he came on a certain date. He came about an hour or so later than what he said he would. He checked out the dryer, testing different elements of it and then identified the problem. Fixed it, tested it again and it was heating again. It's running better than it ever has in the 7+ years we've had the dryer. He was polite, happy to explain what he thought was the problem, explained how he figured the problem out and then how he fixed it. He cleaned up after himself and you wouldn't have known he had been there. He was at our house for about 2.5 hours total and we paid him $120 for fixing our dryer. I think it was a good price for getting our dryer fixed, which will hopefully last several more years.
Description of Work: Dryer was no longer providing heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Sharon H.
10/2018
5.0
small appliance repair
  + -1 more
Great-very professional and great to work with.
Description of Work: Fix dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Nora Z.
05/2018
5.0
appliance repair
  + -1 more
It went flawlessly. Mr Brennan already had the spare part when he came and installed it quickly. The oven is like new and I am glad we spared ourselves the trouble and cost of buying a new oven. HIGHLY RECOMMENDED!
Description of Work: GE gas oven igniter problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amit N.
02/2018
5.0
appliance repair
  + -1 more
I called couple of other service providers and they did not want to do the work. Then I messaged John from Angies list. He called to set up an appointment. He was busy and I insisted that I did not want to wait three days. He said he could come on Sunday afternoon. I said fine. He called prior to coming then he came and took a look at the dishwasher. He said the drain pump needed to be cleaned and may need to be replaced. I insisted that he try to clean it and not wait to get the pump, in case it was needed. He reluctantly agreed letting me know this would be little more expensive. He removed the pump and found that it was clean. So I needed a new pump. He closed the dishwasher and cleaned up. I ordered the pump online and did not wait for him to get it. I got it on Tuesday. I called him and he came on Thursday and fixed it. He cleaned up very well. He was very careful not to damage the floor. Excellent job. He ended up spending close to four hours.
Description of Work: My dishwasher was not draining. I thought the drain needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jackson H.
12/2017
5.0
appliance repair
  + -1 more
He is thorough and clever in solving tricky appliance problems, and he has kept many of our appliances working for years. Our drier, which he recently fixed, is 35 years old. If you want to get a good job done and are environmentally conscious, and don't like to throw appliances away unnecessarily, you should give John a call. His prices are very fair and he is a really nice guy to have working in your home. I highly recommend John.
Description of Work: Over the last 20 years, John has fixed almost every appliance in our 2 family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Linda D.
12/2017
5.0
appliance repair
  + -1 more
EXCELLENT! We have used the services of this company for 25 years. He has kept our ancient dryer running perfectly. He just thoroughly analyzed our washing machine's BIG problem and made a diagnosis, recommendations, and answered all our questions at minimal rate. Always prompt, courteous, careful, and thoughtful..... Accurate Appliance is our #1 for all our appliances.
Description of Work: Analysis of washing machine malfunction; dryer questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie M.
12/2017
2.0
appliance repair
  + -1 more
He was great on the phone and squeezed us in earlier than he initially had said. However he estimated he would arrive around 6pm however did not arrive until 8:45. He did a thorough inspection and identified the problem. He said he would give me a call back the following evening, but he never called back with an estimate. After 4 days of waiting, we contacted another company.
Description of Work: The timer on our washing machine was broken and our dryer was working, but not producing any heat.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$60

alex G.
08/2017
5.0
appliance repair, small appliance repair
  + 0 more
Diagnostics, consulting and honest advise.
Description of Work: John returned my call the same day. He asked several questions to preliminary diagnose the problem with my front load washer. I appreciate his expertise, professionalism and honesty. He pinpointed the problem and honestly suggested to replace the washer rather than to spend money on the required costly repair. If something happen to other appliances in my household - I will call John.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia A.
07/2017
5.0
appliance repair
  + -1 more
John was extraordinary! He came over and repaired our oven and inspected the burners. He gave advice on the ones that didn't need parts replaced and fixed the ones that did. My husband calls him the appliance whisperer. Our oven has been working beautifully ever since!
Description of Work: He repaired our oven and two burners on top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah B.
06/2017
5.0
appliance repair
  + -1 more
All good- he ordered parts for out Bosch Dryer this time and got it fixed. Last time he fixed an old Maytag and got that back working. He's repaired out high end dish washers multiple times.
Description of Work: We have used John for years to repair our appliances. He's done a great job keeping things going here in Brighton. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D K.
06/2017
5.0
appliance repair
  + -1 more
Accurate Appliance is the BEST! John, the owner, does the evaluation, tells me what needs to be done, and, once, even told me that the repair was not worthwhile since a replacement clothes washer was more economical. Then he does the repair. And then, after the repair is complete, he checks out the rest of the machine to make sure there is nothing wrong, then allows the machine to operate to make sure the repair is good. I gave him a "good" rating on Punctuality; but, in essence, that really reflects well on Accurate Appliance's commitment to working on a repair until it is done well. If John is a bit late, it only means that he was working **** ** a prior client. He has done that for me so I appreciate it that he will take the time to make sure his work is excellently done. Accurate Appliance is so good that my tenant uses him for his property management business, too. Accurate Appliance is exceptionally excellent!
Description of Work: I have used Accurate Appliance for decades, whenever one of my or my tenant's appliances do not work properly. Accurate Appliance has worked on gas stoves, clothes washers, clothes dryers, and refrigerators.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Judith R.
06/2017
1.0
appliance repair
  + -1 more
He worked on the dishwasher for over two hours. He listened to it, poured water in it, read the manual. He seemed to be guessing the whole time. He did not get the dishwasher to work! I hired someone else. In 1/2 hour the dishwasher was running.
Description of Work: Miele dishwasher stopped running.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$100

Ronald G.
03/2017
4.0
appliance repair
  + -1 more
He looked at it and thought it was so rusted that it was better to just replace it. He was over 2 days late in showing up. He arrived on a bicycle no less. No car or van. Nice guy though. And not easy to get in touch either.
Description of Work: We needed to have our clothes washing machine repaired.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$60

Tracy B.
10/2016
5.0
appliance repair
  + -1 more
Very well. John was thorough, and careful to make sure not to scratch the wood floor.
Description of Work: Fixed leaking water/ice pump in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
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    • 2
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Contact information


Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

ACCURATE APPLIANCE REPAIR is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

ACCURATE APPLIANCE REPAIR accepts the following forms of payment: Check
No, ACCURATE APPLIANCE REPAIR does not offer free project estimates.
Yes, ACCURATE APPLIANCE REPAIR offers eco-friendly accreditations.
No, ACCURATE APPLIANCE REPAIR does not offer a senior discount.
Yes, ACCURATE APPLIANCE REPAIR offers emergency services.
No, ACCURATE APPLIANCE REPAIR does not offer warranties.
ACCURATE APPLIANCE REPAIR offers the following services: Expert service on Washers, Dryers, Refrigerators, Freezers, Stoves, Ovens, Dishwashers, and Disposals. All makes / All models. We work around YOUR schedule!
Service on small appliances such as microwaves, toasters, blenders, etc.

Contact information


Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM