Goodrow Garage Door Solutions

Description of Work: Goodrow Door Solutions did maintenance on the garage door.

Description of Work: Garage coils maintenance

Description of Work: installed new lift system and keyless entry... LOVED THEM!! joia

Description of Work: garage door maintenance

Description of Work: They installed 2 garage doors with openers.

Description of Work: replace rollers on garage door and adjusted the track

Description of Work: Purchased the Big Deal and contacted the company by email and phone multiple times to set up an appointment. They did not return my call or respond to my emails. It's been 3 weeks. Requested refund for the Big Deal.

Description of Work: The tech came on time in the morning and was very professional. He replaced a worn out part of the unit and check the doors. He also recommended changing disks on the chains and gave a very reasonable price (with $30 coupon from Angie's list). We agreed and the whole experience was wonderful. Unfortunately, the same garage door stopped working in the afternoon. I called Goodrow and they said someone would come the next day. The owner (i think) came on 4/6 and said that the tech missed another broken part of the unit and it would cost additional $60 dollars to replace and to fix it. I was a little surprised that there were additional charges for a job that was not done completely the first time. He mentioned that the tech undercharged the job the day before. We talked about replacing the two garage doors and he said he will deduct the price of the repair if we decided to do that. All in all, the experience was positive. I just wish that the door was fixed the first time and there were no additional charges if they had to come back to complete the repair the next day. However, both guys are very courteous and professional. I will recommend them to others. If I want to replace garage doors, I will certainly consider them.

Description of Work: Poor attitude. Primarily interested in selling addition service. Did perform service requested

Description of Work: I bough the big deal for both garage doors. One of our garages had a broken spring which needed replacement. Got a remote for the doors. Very happy with the work and the guy that came to do the work.

Description of Work: Garage door fixed

Description of Work: This guys are professionals they make our garage looks and works like new . Thanks Angie

Description of Work: 5 Garage Doors re-conditioned and made ready for winter. Railed repaired and greased, weather seals applied, cables gone over and repaired where needed and lock changed.

Description of Work: I called Goodrow door Solutions from work to have my garage door fixed. Spoke with Ken who was very accomodating. They came to my home that very day and were able to access the garage from the back door. Ken called me back to explain the problem and the cost. I arrived home to a working garage door. This company is great and highly recommend them to anyone who has an issue with their garage door.

Description of Work: was supposed to return and do 1 more thing never did

Description of Work: I took advantage of a garage door deal posted on AL. Jay,s team was punctual,neat, and trustworthy. We prearranged to leave the garage door opener for them because we were not home that day. Not only did they clean up any mess they made, they also organized our stuff neatly so that they had room to work. I will definitely use them again!

Description of Work: Tuned up the garage door (lube, clean, etc) and replaced the old metal rollers with new synthetic ones. Very professional and friendly. Didn't try to sell me on things I didn't need, In fact, told me the existing door should last for many more years befrore replacement will be needed. I am very happy with their service.

Description of Work: Garage doors were serviced with new rollers and other necessary updates. Fixed garage door that did not close properly. Ken and Jay were very professional and personable, and did excellent work for a very good price.

Description of Work: He tuned up the door mechanism as detailed in the ad and upgraded some items for the extra cost of $32. I've had this service done before, so feel confident in knowing that the work and items supplied were of very good value.

Description of Work: i bought a garage door coupon 4 months ago form another company.it took them weeks to come out only after my repeated calls to them.they came out at the wrong time(so i wasn't present) they left a note stating that the garage door was beyond repair.then they sent me a catalog of new garage doors ranging from 750.00-2500.00.but i could apply the coupon toward the repair.i stated what if i choose not to use them ,will he send back my $ 89.00 from the coupon.he stated and i quote. No that's Angies list problem and hung up.Angies list did infact refund my money(forget the name of that company but they are out of norwood ma Now on to Goodrow,i called ken and left a message...he promptly called me back and arranged a date and time range within 3 days, in speaking with Ken i knew this was a person i could trust!!! i called him 30 minutes before his team was supposed to arrive.he was already at my home.i asked him if he needed me present he stated no. (what a relief as i was swamped at work.) Ken called an hour later and said"youre all set.I was shocked that the door that was previously beyond repair was magically fixed. Ken stated that he would send me an invoice(he had to replace rollers/tracking etc) when i asked how much he stated 60.00. OUTSTANDING PRICE,OUTSTANDING QUALITY OF WORK AND MORE IMPORTANTLY THIS IS A COMPANY AND TEAM THAT YOU CAN TRUST !! THERE IS NO NEED TO SHOP FOR GARAGE DOOR COMPANIES ..USE GOODROW YOU WILL BE GLAD YOU DID KEN, THANK YOU SO MUCH