Goodrow Garage Door Solutions

Fantastic! Super quick to respond and schedule the service. Their service technicians were outstanding. Eddie is the best! Thank you all for your help!

They came for free estimate. Recommend $300 package. That is higher than what I thought. Since I already took time off. I asked what is the minimum to get my door work. I was told is $235. I chose to do the $300 package. I was surprised he gave me the final bill $435, include a $135 service charge. I complained, they brought it down to $390. The worse part is, a lady called me later, she said I should use someone else next time, which I am definitely will. Avoid this company by all means.

Scheduling with Deb was super easy. Jason came over the next day, and took care of the problem.

Contacted goodrow about an issue where water is seeping into the garage. The guy from Goodrow replaced the rubber part on the garage door, and literally as soon as he left, it started raining and water was back. Whatever he did failed. Issue is the rubber piece that runs along garage floor needs to be sealed again. I showed him the issue, he said just "seal it yourself". Waste of money. Would not recommend.

This was our second time using Jay for a problem with our garage doors. He and his wife are always very responsive, appointments are scheduled quickly, and the work is done very professionally. This time was no exception. The problem was fixed, and while Jay share things to keep in mind for future garage door replacement when our current doors give out, he did not push or try to sell additional services at this visit. This was much appreciated, and makes us likely to consider contacting him when we do need to make purchases. We highly recommend this company!

The install and customer services was great...should have done it years ago.

Jay gave us an estimate which was in line with other companies but included everything like new rails and removing old doors and refuse from the job. He made recommendations for fixing one of the doorways that was uneven and included this and the materials needed in the original price. He ordered the doors. They were ready when he said they would be. He arrived the day he said he would with all the equipment and supplies he needed and replaced the doors, the rails, and the extra trim work we needed in one day. He took away all the old materials and left the garage and driveway fully cleaned up. The doors work perfectly and look wonderful. We are very happy we chose Jay's company for this work and highly recommend him to anyone.

They were prompt in calling back to schedule. Work was done in a timely manner. He looked over both garage doors and although only one wasn't working, pointed out the frayed cable on the other door that could break at any time.

There was a problem and they had to come back. I'm still having trouble with the door. They are fine guys. I think the price was average.

Excellent - very responsive - one day from call to work done. Very personable and helpful over the phone. Service technician was on-time, friendly and explained everything he intended to do. Highly recommended.

Extremely responsive and wonderful to work with! We told them our door was in very poor condition and they responded with an immediate order. Great system with lifetime warranty on the opener; glad we went with them instead of something like Lowe's. From call to installation took 2 days. Great office staff and technician. Wonderful experience all around.

He crossed paths with another company looking at the job and got very defensive. Starting telling me that he stands behind his price (which was good). He was there to drop off a sample but took off and told me to come see him first thing in the morning or in the afternoon at their shop. He lost me when his competitor left 2, 2' square door samples.

Extremely satisfied with the quick response and professionalism. They returned my voice message quickly regarding repair to my garage door and set-up an early morning appointment the next morning. The tech called before arriving-- on schedule. The tech inspected my garage door and gave me a complete evaluation of what he determined needed to be done to fix it-- providing a couple of options. I agreed to a complete "tune-up." He went to work then and there. After he completed repairing and giving my garage door its "tune-up," he went through with me all the work and parts replacement he did. He was friendly and professional. The door works beautifully.

In short, I called needing a garage opener installed and on the same day they had an availability. They were clear, courteous and professional over the phone. Flash forward a couple hours later, Pete (PJ) was the technician that came to do the installation. He was knowledgable and thorough with the work and approximately 2.5 hours later - it was "open sesame" time. Shoutout to PJ and the entire team - thanks to you guys I was able to give my parents a much needed gift :)

They did an excellent job. Came on time, and were fast and friendly. I'd recommend them to my friends and family.

I have nothing but good things to say about my experience with Goodrow Door Solutions. Someone picked up the phone when I called (I didn't have to wait for a call back). An appointment was set for the very next day. The technician, Pete, called letting me know that he'd be arriving in 20 minutes and showed up on time (during the designated time that was scheduled the day before.) Pete quickly diagnosed the problem, was professional in his demeanor and very careful and thorough in his work. His communication skills were excellent. Besides replacing the broken spring, he greased all of the rollers, sprayed with WD40 and replaced and tightened screws. He did the same for the other garage door that wasn't broken. It was a great experience from start to finish. Thank you!!

The sales guys and techs were clearly top-notch. The doors are very high quality and are serving us very well! We actually needed the battery backup (which they insisted on and worked into the base price) when power was taken out by a neighbors tree limb in the storm the first week. Anyway, I can tell your team pays a lot of attention to planning, quality and detail, even when a space is unique or when things don't go according to plan! Lots of compliments from the neighbors too. Will be recommending these guys to the neighbors.

I scheduled the appointment yesterday and the service man, Pete.

Satisfied with results and the additional annual visits.

Everything was fantastic! The garage door looks terrific. Professionalism from start to finish.

The spring on my original door broke, so I couldn't work the door. Ed came out to look at the door and promptly gave me a quote for a new door and found a company that could supply a door in less than two weeks with the window inserts my wife wanted. Jay and his assistant came on the scheduled date, and completed the job within the estimated time. Professional job all the way. We looked at three other companies, all of which were more expensive and also nickle and dimed us with additional charges for disposal of the old door, and hooking up the original opener. Goodrow did neither. We're very satisfied, and would highly recommend them.

The thing I liked about them is there was no nonsense. I asked if they would match a price and they actually came in lower. Extremely helpful guys.

The team from Goodrow was excellent. They were very responsive when I reached out for help and they were able to schedule a time to come by and assess our garage doors within 3 business days of my call. They are very user-friendly and service-oriented, confirming appointment time by email, following up with an emailed receipt and invoice, etc. Once they arrived, they were very knowledgeable about the issues concerning our garage doors and made immediate repairs to correct safety issues. They made recommendations about additional service and repairs that should be performed, but they gave me lower-cost options in addition to simply "totally replace the doors". This team was excellent and I would absolutely use them again.

Perfect. Very professional. Very responsive. Good website and resources. Highly recommend.

Overall experinec was good, though we had a difference of opinion of a relatively small item