Papalia Home Services

Plumbing, Heating and Air Conditioning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Papalia Home Services is a company focused on customer satisfaction. Customer service, extensive training, and follow through are where we excel. We have received numerous awards acknowledging our excellent customer service and care for our customer's most valued possession, their home. We are a Trane Comfort Specialist, Mitsubishi Diamond Elite Dealer and Navien Service Specialist which requires us to maintain high standards for the customer's experience. Papalia's employees are dedicated to greatness and we strive for improvement daily. Thank you for considering Papalia Home Services.

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

On-staff Electrician. Water Heater Replacements. Boilers. Frozen Pipe Repairs & Prevention. Heating & Air Conditioning Systems. Water Filtration. Indoor Air Quality. Ductless Air Conditioning. Heat Pump Systems. Drain Cleaning. Pipe lining. Video Inspections. Gas Piping. HVAC. HVAC Service. Generators.

Services we don't offer

Duct Cleaning

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.5893 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
15%
3
7%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 851-875 of 893 reviews

Lori B.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthias H.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: they repaired the pipe for the ice machine for our freezer and they put in a new shut off valve for our washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

May J.
04/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Showed up late for appointment. Charged for non-Angie List member price .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$900

Shirley A.
04/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
punctuality
5.0


Mark M.
03/2014
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

ELIZABETH S.
02/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Work was performed in a timely manner. the technician took time to explain my options and the costs. He was polite and clean- wore shoe booties over his boots and left no mess for me to clean up. I was very pleased and would use Papaglia again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rob G.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: Punctual and professional. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe A.
12/2013
3.0
plumbing
  + -1 more
We did not use them
Description of Work: I used PAPALIA PLUMBING AND HEATING INC

Rating CategoryRating out of 5
quality
3.0
punctuality
3.0


Donna M.
12/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced bathroom faucet. Professional, clean. Did not charge for first visit because the faucet was not repairable, applied it to work done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very responsive
Description of Work: Furnace (boiler) maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Cynthia H.
09/2013
4.0
plumbing
  + -1 more
No audio.
Description of Work: No audio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

NANCY B.
08/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: They came out to my house. I had various things that need either work or replacement. The prices they quoted me were outrageous... I purchased a toilet seat, I think they wanted $40.00 just to install it. I needed a shower faucet replaced. They were exceptionally high in what they quoted - got it fixed for much less. I got all the work done for a lot less money than Papalia Plumbing & Heating Inc. quoted me. Their deal sounded good, but really wasn't a good deal!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane G.
08/2013
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
fine
Description of Work: Installed April-Air humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john M.
07/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed water leak at toilet base

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Heather K.
07/2013
5.0
drain pipe
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Dan J.
07/2013
2.0
plumbing
  + -1 more
unknown
Description of Work: Contractor came on site and gave me an estimate on following. - Two (2) outside faucets are leaking and need replacement. Replace it with frost free faucets. - I have a booster pump (with tank) in the basement. Motor gone bad. Please remove the pump & tank. Estimate was $1000. This is three times more than the market value. He said they are big company and do no do small jobs. Please refund my money.
Rating CategoryRating out of 5

Sandra T.
05/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: I got an estimate from Papalia Plumbing, but it was much higher than the competition, so I decided not to go with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christine D.
05/2013
5.0
plumbing, handyman service
  + 0 more
.
Description of Work: I needed an outside faucet replaced or repaired but the cost was higher than I wanted to spend. The worker would need to get under the porch to do the repair and the cost was too high.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Jo H.
04/2013
3.0
plumbing
  + -1 more
f!
Description of Work: The company was very responsive and able to come the day I called (non-emergency situation) ...there was a snow storm so I was home from work and maybe they had cancellations! The young plumber was relatively on time and quite pleasant. He replaced the old mechanism from a toilet which seems to be working fine now. However, he gouged up a very expensive bathroom faucet handle and didn't blink when I mentioned it when I had to call the company to have him return as he left the repaired handle almost falling off. I would expect that that would have been checked before he left the house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$400

Marc R.
04/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: do not have forced air system so estimate was $3,000
Rating CategoryRating out of 5
Yes, I recommend this pro

Sonal G.
03/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Very happy
Description of Work: Serviced our heating unit and provided appropriate suggestion. Did not try and oversell service that we did not need

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

PETER S.
03/2013
4.0
plumbing
  + -1 more
xxx
Description of Work: Replaced leaking wax seal at toilet and repaired flush mechanism.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Regina R.
03/2013
5.0
plumbing
  + -1 more
2/ll
Description of Work: There was a water pressure problem with the shower head in the bathroom. The technician repaired and improved the water pressure. The shower valve had to be repaired. The technician was very knowledgable and wrote up a quotation on future plumbing services that need to be done. He was very helpful and made several suggestions and offered ideas on future plumbing work. He was very professional. The service completed would have cost me $308.00 except for the fact that I purchased a coupon for $99 . I would have him back to complete other needed work in the future, except that I find their prices to be high. I will have to compare prices with another service to decide.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Ben M.
03/2013
3.0
plumbing
  + -1 more
see above
Description of Work: We had the plumber out for 3 tasks, replace an outside faucet, replace a kitchen faucet, repair a basement utility sink faucet. Of these 3 tasks, only ONE has been trouble free: the outside faucet. The kitchen faucet has issues with the water temperature being overly sensitive to the location of the handle. The basement faucet no longer leaks, but it makes a terrible noise when the water is running.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$800

Sarah B.
03/2013
5.0
plumbing
  + -1 more
Excellent
Description of Work: Explained in detail what they found and suggestions on how to fix outside of what they do. very pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1220 Liberty Square Rd, Boxborough, MA 01719

http://www.papaliaplumbing.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
11628
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Handyman Services,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Fireplaces,
Electrical,
Drain Pipe Installation

FAQ

Papalia Home Services is currently rated 4.6 overall out of 5.

Sunday: 8:30 AM - 1:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:30 AM - 1:00 PM

Papalia Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Papalia Home Services does not offer free project estimates.
Yes, Papalia Home Services offers eco-friendly accreditations.
No, Papalia Home Services does not offer a senior discount.
Yes, Papalia Home Services offers emergency services.
No, Papalia Home Services does not offer warranties.
Papalia Home Services offers the following services: On-staff Electrician. Water Heater Replacements. Boilers. Frozen Pipe Repairs & Prevention. Heating & Air Conditioning Systems. Water Filtration. Indoor Air Quality. Ductless Air Conditioning. Heat Pump Systems. Drain Cleaning. Pipe lining. Video Inspections. Gas Piping. HVAC. HVAC Service. Generators.
Duct Cleaning

Contact information

1220 Liberty Square Rd, Boxborough, MA 01719

http://www.papaliaplumbing.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM