T-Flow Inc. is a local Plumbing, Heating and Gas Fitting Contractor serving the Boston, Cambridge, Somerville, and North Shore areas. Specializing in Plumbing repairs and Hydronic Heating System installation and repairs the people at T-Flow Inc. have 20 plus years experience in the industry. You can be confident that at T-Flow Inc. we will strive to complete every job as if it were in our own homes. We believe that communication with the customer during the job process is very important so that there are no surprises. Cleanliness is always a priority! You will find that in dealings with T-Flow you will be reminded of an old-fashioned service company that provides the most prompt, reliable and honest service possible. Knowing that our customers are happy and feel that they have been dealt with in the most truthful way possible is the biggest priority of T-Flow Inc., PLUMBING HEATING GAS FITTING. We look forward to the opportunity of meeting and working for you.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, heating and gas work, hot water heaters, leaking pipes, drains, toilets, faucets, garbage disposers, no heat issues. Please call us for repair related urgent to semi-urgent matters.
Overall, the experience was great. I needed help right away, and he was very prompt. He went through the permit at town hall too, and talked to the plumbing inspector to get everything organized. He was also very efficient, and we're planning on having him back again.
Description of Work: This company took over after we fired a different company. They inspected everything to make sure the plumbing was done properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Loretta K.
02/2013
5.0
plumbing
+ -1 more
It went well. He arrived early, took care of the problem & was done fast.
Description of Work: Toilet wouldn't stop running. Replaced part inside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Bob B.
11/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
This was a big job that took 2 weeks to finished. Matt was very prompt with quote, came when he said that he would and finished on time . He coordinated other contractors to remove the oil furnaces and oil tanks. The job went very smoothly. I was traveling when he did the work and even sent me pictures of his work.
Description of Work: Converted 3 oil burning heating systems to gas, replaced 3 water heaters and lined a chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from T-Flow Inc. Plumbing Heating Gas Fitting
Thanks Member. It was a pleasure. Matt
Evelyn D.
10/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
in my great wisdom was that I decided to contact only the two highest rated vendors on Angies list. Matt was all over it and the other fellow responded to neither email or cell phone call (I would personally recommend a cell call to Matt, not an email (unless the latter is a follow up to provide detail so Matt would be prepared on site, because he certainly was!).
Description of Work: Matt was principally called in to help us with a leaking deep soak tub that seemed to cause water to flow into the unit when baths were taken (for our little kid). Since he was going to be there anyway, we also asked him to address poor water flow in the kitchen sink, bring order to some baseboard radiators that were in poor repair and also restore an assembly in one of two sinks in the master bathroom. Matt was very flexible with his timing and came across as being anxious to perform the work quickly in a timeframe that suited us. He quickly assessed the issue with the master tub and fixed it (turns out the issue was not where the hardware store guy had guessed), the water flow in in the kitchen sink is rockin' and the baseboard radiators look very good. He was quite respectful, credible and professional onsite. No wonder he gets so many A's. One other point that I might make is
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from T-Flow Inc. Plumbing Heating Gas Fitting
Thanks for your great comments Member. It was a pleasure working for you. Matt
Colleen C.
10/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Matt Troiani took apart the circulating generator, identified the problem, fixed it, and got the generator running smoothly again in about an hour. Reasonable pricing to boot.
Description of Work: I have forced hot water heating and the circulating generator for my back porch was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Suzanne B.
09/2012
5.0
plumbing
+ -1 more
My toilet became clogged and unusable over Labor Day weekend. T-Flow Plumbing arrived promptly at 10am on a holiday weekend and fixed the toilet using a snake. They were professional and capable. I would definitely use them again.
Description of Work: unclogging of blocked toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
William B.
08/2012
5.0
plumbing
+ -1 more
These guys are great. They were responsive, on time, professional, competent and at a fair price. I couldn't ask for more.
Description of Work: I was replacing a shower surround when a valve broke. Matt and his crew came right out and repaired the problem. They even stayed late so the water would not be shut off over night.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from T-Flow Inc. Plumbing Heating Gas Fitting
Thanks Member it was a pleasure working for you. Matt
Marie L.
07/2012
5.0
plumbing
+ -1 more
T flow came (same day as my initial call) to my condo to replace beeswax seal under my toilet, since my downstairs neighbor was complaining about water on his ceiling. T Flow found a mess - the toilet flange seemed to be missing, but was later discovered under some cement laid as base for my bathroom tile. They dug out old flange and replaced it, also replaced beeswax seal. Afterwards they tested results to see if the problem in my neighbor's unit was fixed - since leak was slow, we waited another week - but no additional water has been seen. I feel very relieved. The plumber says the new flange should last 100 years!I am very pleased with the job they did, which took about 3 hrs. The plumber and his assistant worked together and afterwards the assistant explained the details of my bill. I received 10% off for being a senior citizen.
Description of Work: T flow replaced the flange and beeswax seal under my toilet, which was leaking into the unit below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
James L.
07/2012
5.0
plumbing
+ -1 more
Matt and his crew were excellent from start to finish. I was informed about the work every step of the way and all contacts were kept as scheduled. The work wasn't cheap but it was thorough and professional. My wife and I are very pleased with the service and will for sure use them again when something goes wrong (and it will).
Description of Work: In a 3 condominium building converted from a 2 family built in 1922, T Flow replaced the over-flow tank from the original boiler heating my unit and upgraded the system. They also replaced the drain pipe from my pantry sink which required doing work in the first floor unit as well as work in the basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,675
richard S.
06/2012
5.0
plumbing
+ -1 more
Arrived promptly for an estimate and performed services a few days later. Mr. Trovani was courteous and flexible with dates for the installation of the meter. His work was excellent and he honored his discount for seniors. This was our first experience with Mr. Tovani and we will now use him as our "go to" guy for future plumbing needs.
Description of Work: Installed Deductive Water Meter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$562.5
Claudia J.
05/2012
5.0
plumbing
+ -1 more
,The job was done very professionally I felt very comfortable with them in my home and was very impressed with the service I received. Financially I feel I saved money for the product purchased and labor cost. Again I would not hesitate to call them for any other problems I would run into. GREAT JOB !!!!!
Description of Work: I had a sewer ejecter replaced. I was so impressed with the service. They arrived promptly at 9:00a.m. assessed the situation,quoted me the price for the sewer ejecter and labor. It was reasonable amount of money for the job. The job was completed in less than two hours. You would never have known they were in my house. Everything was left nice and clean and the sewer ejecter works great. I would never hesitate to call them again for any plumbing issues.Professionally, financially, I received a great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Glenn M.
05/2012
5.0
plumbing
+ -1 more
I called Mat and he was at my house in an hour. He replaced the valve and section of pipe. He really did an outstanding job. Being Friday afternoon I was scared I would have to go the weekend without hot water. I thought his rate was extremely reasonable especially considering the emergency nature of the job.
Description of Work: I Had a leaking corroded hot water shut off valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Rebecca F.
02/2012
5.0
plumbing, water heater repair
+ 0 more
We have an old house and this is the third time we've called T-Flow to repair or fix something. This time our water heater gave up yesterday as I found out with an icy-cold shower. I called them today (President's Day) at 10:30am. They were here at 1:30pm and they just left. The quoted price? Exact. Now that's service. As usual they were friendly and professional. There's no doubt I would call them again.
Description of Work: Replacing a burst water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,075
Jeremy B.
12/2011
5.0
plumbing
+ -1 more
In brief, they did a great job. I appreciated the attention to keeping the house clean (dropcloths down the hall from the bathroom) in addition to the quality of the final work, and the time Matt took to explain to me what he was doing and why. I will hire T-flow again for any plumbing or gas work that comes up.
Description of Work: Removed bad vinyl caulk from bathtub and bathroom sink. Replaced bathtub caulk with pure silicone, and sink caulk with (hopefully) better vinyl caulk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193
ALFRED P.
11/2011
5.0
plumbing, water heater repair
+ 0 more
Heading through our basement on the way to work early in the morning I noticed our hot water tank leaking pretty badly. While standing there I called T-Flow and spoke to Matt. After having me describe the problem and check a couple of things on the tank I heard him call to his partner "Don't unload the truck, we're not going to be here this morning." While I went to work he was able to reschedule his less urgent job, get on site, get a new hot water tank on site and have it installed by lunchtime. Matt and T-Flow have been the plumbers for our owner occupied three-family house for several years now. He's professional, fair, honest and skilled; in short the kind of tradesman you dream of finding for your home.
Description of Work: Replaced hot water tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Ken G.
11/2011
5.0
plumbing
+ -1 more
Called about leak from a bathroom. We made an appointment for 8:30 and they were there right on time.They checked all the plumbing in the bathroom and tested the tub drains. They found a bad seal on the floor tiles and the water leaked through. They suggested to clean and seal with silicone. They were very honest and professional to my elderly parents. They could have easily taken advantage but DIDNT. I will definitely use again.
Description of Work: Called about leak from a bathroom. We made an appointment for 8:30 and they were there right on time.They checked all the plumbing in the bathroom and tested the tub drains. They found a bad seal on the floor tiles and the water leaked through. They suggested to clean and seal with silicone. They were very honest and professional to my elderly parents. They could have easily taken advantage but DIDNT. I will definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Rebecca F.
10/2011
5.0
plumbing
+ -1 more
They showed up on time and were able to assess my issue quickly and fix it. They also spent some time describing the issue and future ways to prevent it from happening again. They were very courteous and professional and I will certainly call on them again for any future plumbing needs!
Description of Work: We were having some problems with the shower not producing enough pressure over time. TFlow was able to diagnose the issue and fix it very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
James M.
10/2011
5.0
plumbing
+ -1 more
I do most all of my own work, electrical, plumbing, carpentry, while I am no expert I am fairly handy but I know when I need help. This problem was a tough one because I could not identify the exact location of the leak. In a case like this you are at the mercy of the service people you hire, the worst possible senario. Matt was just great. He and his assistant were polite, professional and honest and it gets no better than that.
Description of Work: I found Matt through my Mother who had a long standing drain problem with her washing machine, she had a couple of plumbers try over the years with no real solution, Matt fixed it. I had a home owners nightmare, a leak in an enclosed wall, not a major leak but one I discovered while cleaning out a bedroom closet to have new carpets installed. The carpet wasn't soaked but it was wet and I could see where the wood and wall was stained. I tried for a couple of days to determine what was leaking, the wall abutted my showers fixtures. It could have been the drain, overflow, the control or the shower head. I called Matt, T-Flow, and left a message and he called back in about an hour, I told him the problem and that it wasn't an emergency. He said he could be there on Friday but it the leak got worse just to call him and he would get there sooner. He showed up on Friday with his assistant Henry in uniform. I showed him the problem and he layed out drop cloth's in the bedroom and bathroom and than proceded to through a process of elimination plus a cool device he puts to his ear and the wall to hear drips in the wall. When he was sure that he had it narrowed down he made a small hole in the closet wall and identified the source of the leak. It was an easy fix that required only some teflon tape and caulking. He cleaned up his mess and charged me just $150.00 for a couple of hours work. He could have told me that I need a new control or had a hole in the pipe and I would have not known the differance, the bill could have been $1000.00 or more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tanya B.
10/2011
5.0
plumbing
+ -1 more
This is my second experience with T-Flow. The first experience was a bit disappointing since there was a communication gap which led me to giving a "C" rating initially. However, when I contacted Matt regarding a further plumbing issue from the first visit he was very attentive and prompt with helping to resolve the issue. He arrived on-time, was polite, quickly diagnosed and fixed the problem and cleaned up. The toilet area seems to be secure now and I'm satisfied with the result. Furthermore, he did not charge for this visit or completed work. I really appreciate your gesture, Matt. Thanks so much!
Description of Work: rechecked very loose toilet, secured toilet and replaced flange/wax
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allison S.
09/2011
5.0
plumbing, water heater repair
+ 0 more
Plumber was able to come same day which was convenient and work was completed quickly and seems to be good quality. Both plumbers were very professional. Price seems a bit high, but not sure because this is the first water heater we have replaced. Overall a good experience.
Description of Work: Removed old water heater and installed new water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
Tanya B.
09/2011
3.0
plumbing
+ -1 more
Overall, Matt's workmanship is great. Also, he arrived on-time and was very personable. I like the fact that my new tiles were covered before any work got started. There was a small amount of water escaping from the bottom of a loose-fitted toilet. It was removed with easy and care so that the flange and wax ring could be inspected, which turned out to be in perfect condition. So we agreed that the toilet just needed to be securely adjusted and tightened. I was content with the diagnosis and left the work area so he could finish up. Yet, without my knowledge, supposedly there were new wax rings installed and I was charged for not one but two. So I am a bit turned-off that the need for those products were not discussed BEFORE installation. As a consumer, it makes me feel uncomfortable when a repair situation is not fully disclosed and surprise charges show up on a bill without prior consent. From start to finish, the duration of work took about a half hour. So I was a bit disappointed with the overall cost for such a simple job.
Description of Work: Loose-fitting toilet was secured due to water leaking from bottom. Leaky water valve was also tightened.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$164.5
Response from T-Flow Inc. Plumbing Heating Gas Fitting
The customer had had a tile job done on her floor previously. Unfortunately there were complications with the way in which the person reset the toilet. What we had found was an aftermarket flange properly installed by the previously installer. Problem was that he or she didn't secure the toilet or use a proper seal (wax ring). We used the original flange but had to use two wax rings to make a proper seal between the toilet and the existing flange and piping. We have a minimum charge of $155.00 for any service call that we do as long as we solve the customers problem. This is the charge whether it takes us 20 minutes or the full hour. This price covers two men gas and travel time to and from the job After the first hour we receive $125 per hour for two men and we charge at 15 minute increments. The customer was charged $6 for two wax rings and $3.50 for a set of caps for the toilet bolts that the previous installer must have lost. The customer was talked to about the $155 minimum charge during our initial phone conversation. We had made her aware of the necessity for the two wax rings and johnny caps. We admit that the cost of $9.50 for the parts was not initially explained but I can asure you that we did not mean to "blindside" this customer or any other. Thank You
Richard V.
08/2011
5.0
plumbing
+ -1 more
We just moved into our new house, and one of the water taps for the washing machine was stuck. In trying to free it up, I snapped off the spigot. I called T-Flow, and the next day they were there - on time, first thing in the morning. They replaced the tap and then moved the washing machines into place for me as well. They'll be the first ones I call if I need a plumber again.
Description of Work: Replace water tap for washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brad R.
07/2011
5.0
plumbing
+ -1 more
I spent about $5000 for their service. I hired them because of their fair price. The plumber was good, courteous and prompt. His professionalism and clean up were good too.
Description of Work: T Flow Plumbing Inc. did the rough-in plumbing for the kitchen and bath sometime in June.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jeff M.
06/2011
5.0
plumbing
+ -1 more
My tenants called me at 9:30 pm telling me there was water flowing in the basement. I live about 40 minutes away from the house. Called Matt and he went right out to fix the problem. Tursn out there was an old pipe that broke. Problem was fixed a couple hours later. I'm happy. Tennants are happy. All is good.
Description of Work: Emergency plumbing service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kenneth C.
04/2011
5.0
plumbing
+ -1 more
He and his helper were pleasant, fast, cleaned up and got the job done! I'd call him again in a second.
Description of Work: Matt’s service was outstanding when my water meter started leaking. He responded very quickly, was flexible on scheduling the repair, got the parts he needed right away and finished the job much faster than I expected. He looked at another issue (outdoor shower) while he was here and fixed that right away too.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning
FAQ
T-Flow Inc. Plumbing Heating Gas Fitting is currently rated 4.9 overall out of 5.
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 1:00 PM
T-Flow Inc. Plumbing Heating Gas Fitting accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, T-Flow Inc. Plumbing Heating Gas Fitting does not offer free project estimates.
Yes, T-Flow Inc. Plumbing Heating Gas Fitting offers eco-friendly accreditations.
No, T-Flow Inc. Plumbing Heating Gas Fitting does not offer a senior discount.
Yes, T-Flow Inc. Plumbing Heating Gas Fitting offers emergency services.
Yes, T-Flow Inc. Plumbing Heating Gas Fitting offers warranties.
T-Flow Inc. Plumbing Heating Gas Fitting offers the following services: Plumbing, heating and gas work, hot water heaters, leaking pipes, drains, toilets, faucets, garbage disposers, no heat issues. Please call us for repair related urgent to semi-urgent matters.