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James J Carleton Electric

Electrical, Lighting, Ceiling Fans,

About us

4 employees. No subs, Cost are determined by an hourly rate. License Numbers: E50621 and A20026.

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Electrical.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
1%
2
3%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 151-175 of 213 reviews

Kirsten P.
09/2007
5.0
electrician
  + -1 more
James was great. He came over super quick, despite the fact that we called him late in the afternoon on a holiday (Labor Day). He immediately pinpointed the problem and had us back up and running in a short time. He also explained what he did and how, if we experienced the same problem in the future, we could fix it on our own. One of the breakers had blown. So even when we flipped it to the on position and it stayed in that position, the power wouldn't come back on.
Description of Work: James troubleshooted and fixed an electrical problem involving our breaker box. We had installed a new dimmer switch and subsequently lost power in two rooms of the house. We called James after we exhausted our remedies.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Anne L.
07/2007
1.0
electrician
  + -1 more
I could never get this highly rated company to show up. After emailing the job description and replying with a request for my availability, I never heard back from them. I told the company they did not have to go to the additional step of estimating, I would just schedule the work anytime they could come. I followed up by email and phone without any response. This company was recently featured in the magazine as one of the best. I relied on that information in making the selection. Companies that do not even return numerous calls should not be rated for only the jobs they perform.
Description of Work: Repair line to my electric dryer and several outlets replaced/ added. New line to my panel was needed etc.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from James J Carleton Electric
WE APOLOGIZE FOR NOT BEING ABLE TO RETURN THE CALL. WE ARE NOT A VERY LARGE COMPANY AND TRY TO SERVICE AS MANY PEOPLE AS WE POSSIBLE CAN. WE HAVE NOT RECEIVED A BAD REPORT IN TWO YEARS AND IT INVOLVED THE SAME ISSUE. I WILL MAKE EVERY EFFORT RETURN BACK ALL OUR CALLS FROM HERE ON IN. IT HAS BEEN QUITE BUSY FOR US AND WE AGAIN AM TRULY SORRY. JAMES CARLETON, JAMES J CARLETON ELECTRIC

KATHY S.
04/2007
5.0
electrician
  + -1 more
He did show up on time. The outlets were able to be installed exactly where I wanted them. It took him about 1 hour. They charged me by the job and it was $60 per outlet. I called other places and they went by the hour. This guy knew what he was doing. Everything got done with ease and there were no problems.
Description of Work: I have a 1300 square foot home. I called them to come out and install two new wall outlets in my kitchen, so that I could plug in my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JAMISON A.
03/2007
5.0
electrician
  + -1 more
James and his partner were truly excellent. They responded quickly to my phone call requesting an estimate, and sent the estimate a few days later via email. They were then able to start the work about 1 week later. The work itself took them 3 full days. James and his partner were exceptionally courteous and accommodating, and I would without hesitation recommend them to anyone. We will certainly use them for our next electrical project. In addition, they were about 1/3 the price of another electrician who quoted the work. Lastly, the cost of the project matched their estimate exactly, even though they encountered a few snags due to our old triple decker's wiring and structure.
Description of Work: James and his partner upgraded our kitchen area by installing 6 recessed lights in the ceiling ($750), 5 dedicated circuits (i.e. one for stove, one for fridge, one for microwave, $825), a new pantry light ($110), an outside porch light ($145), and a new subpanel for our 1-floor condo ($875). They also upgraded the lighting for the front and rear stairwells of our entire triple decker ($1420).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,125

JERRY D.
03/2007
5.0
electrician, lighting
  + 0 more
The approximate cost for $285 was when he put in outdoor lights, fixed an inside outlet, and hooked up the TV into a different room. He is a very nice young man who is very knowledgeable. One time in particular the only thing he had to do to fix an appliance was to push a button, he didn't even charge us for that which is much appreciated! When he came to install the lights outside it was a very cold day and he had to get on our roof; we told him he could come another day but he insisted on doing the work for us then!
Description of Work: He put in a new television set into a different place, put in two light fixtures inside, and also put in another large light fixture that goes off when someone pulls into the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

CLAUDE G.
03/2007
5.0
electrician
  + -1 more
Great. Mr. Carlton did an excellent job. He was courteous on the phone and always prompt. The work ended up being a little more complicated than expected (we had to drill a small hole in a neighbor's wall). Mr. Carlton was very clean and did an excellent patch job on the neighbor's wall. The ultimate cost was a little higher than the initial estimate, but even then it was still lower than the dozen other estimates I received. I would highly recommend this electrician and would use him again.
Description of Work: Added a 220 V line to the kitchen for a new electric dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

CHRISTINA T.
02/2007
5.0
electrician
  + -1 more
James was fantastic. He responded to my request quickly, and we had the work scheduled and finished within a week of my emailing him. He was also very helpful in telling me exactly what kind of thermostats to buy and where to find them. He even called the carrier to find out if they were in stock! When the work was done, it was performed on time, in a friendly manner and the area was left clean. I'll definitely be calling him again for additional electrical work that I am considering having done in my condo.
Description of Work: Replacement of thermostats. I purchased the units beforehand, so this was labor only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

GREGORY R.
01/2007
5.0
electrician, lighting
  + 0 more
They were terrific. First, James Carleton came by to see what needed to be done and give us an estimate. He showed up on time, was polite and thorough, and got us the estimate when he said he would. Then, on the day we scheduled for installation, he and two workmen showed up exactly when he said they would, asked a few questions here and there, and went right to work. Everything was installed exactly as promised within a few hours, they cleaned up after themselves, remained friendly when pounced on by our dogs, and everything they worked on works perfectly. I would hire them again anytime.
Description of Work: They installed two new sets of outlets and a pair of recessed lights in my office, and a set of outlets in our large bathroom. All required adding new circuits to the main box downstairs, due to the age of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$985

BRETT S.
12/2006
5.0
electrician
  + -1 more
Our experience with Jim was a positive one. Jim came to our house to do an estimate and look at our situation. We attempted to schedule the time with him right then, but he didn't have his schedule with him at the time. It took us a little over a week to finally get him to our house to do the job as other jobs got in the way, but Jim always let us know in advance when he had to change an appointment. Jim completed the job quickly and for about $50 less than his initial estimate.
Description of Work: Jim installed an additional cable outlet in our living room, which required him to fish the cable through the walls in our kitchen and living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$195

ZACHARY O.
12/2006
5.0
electrician
  + -1 more
Fantastic! I was very pleased with this company. James called to tell me he was running late. When he arrived, he and his partner went immediately to work and didn't stop until they were done. Then he wrote up a detailed invoice of everything he had done. There was one remaining item left that I was going to do myself. When I couldn't, I asked James if he could come back and he was there the following evening to fix it. I couldn't have been happier with the service.
Description of Work: Polarity of all outlets checked and corrected. GFCI outlets installed in kitchen. Sensors on four recessed lights repaired. Three smoke detectors and one CO alarm installed. Service box inspected and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

AUDREY F.
11/2006
2.0
electrician
  + -1 more
I had a very nice email exchange with a promise to come by for an estimate, then no more contact. Disappointing.
Description of Work: I want to wire my garage for a workshop.

Rating CategoryRating out of 5
responsiveness
2.0


BEVERLY M.
11/2006
5.0
electrician, lighting
  + 0 more
They arrived on time, were very professional and polite, and finished the job within 90 minutes. They also explained why the overhead recessed lights weren't working properly. (We were using compact fluorescent floods, but the dimmer is designed to work only with incandescent lights.) They are the best!
Description of Work: Carleton Electric finished a job another contractor had started, which included installing outlets and switches in the kitchen and connecting the circuitry into the panel board. Their work was probably more difficult due to our failed attempts to hook up the outlets using the Home Depot book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

SUSAN F.
11/2006
5.0
electrician
  + -1 more
This is at least the third time I've used James' services. He responded promptly to my initial call. The work was done within a week. He is neat, efficient and his work is always first rate.
Description of Work: Disconnected and replaced two fixtures; disconnected and replaced two telephone jacks; removed 60 amp disconnect, installed 6 circuit panel, and installed outlet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

DEBORAH D.
11/2006
5.0
ceiling fans, electrician, lighting
  + 1 more
They returned our first call right away. We set up a visit which I forgot about because of a pet emergency. After that it took a while to connect and get our schedules coordinated. We finally were able to set up an appointment. They arrived on time, were polite and spent time explaining things to us. They cleaned up everything, but did leave a couple of tools behind that had been laid on a table. They haven't picked them up yet. They said they will call when they are going to be in the area again.
Description of Work: Ceiling fan and light in kitchen did not work. They determined that the there was no electrical problem, but the chains were not in the proper positions and were not set up properly. He set the chains up and explained how they should be set up so we can handle if the problem occurs again. Ceiling fan in living room made too much noise on medium settings. They took the fan apart, re-balanced and tightened some of the parts. The fan makes much less noise. They checked an outside outlet that wasn't working. They discovered that it was connected to the GFI in the spare bathroom and it had been turned off. We had no idea that it was connected to any GFI.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

JENNY M.
10/2006
5.0
electrician, lighting
  + 0 more
This was a big job...primarily because the house is 120 years old and had a very old system. The 2 units had to be completely separated and alot of the wires were mixed (meaning one circuit controlled outlets/lights in more than one floor). He also had to find and separate the public lights. Jim and his associate did a fantastic job.... Jim was always on the job site but did need help at times. It seemed there was always another problem arising with this project but Jim was never fazed and always handled things with a professional manner and humor. He is always reachable by cell phone and calls back within a reasonable time. He handled all the permits and inspections. I felt very comfortable leaving a key for him to work in my home when I wasn't there. We ended up having to pay out another 1000.00 to split up the smoke detectors but that was due to the town rules about condos and smokes. Overall a very excellent experience!
Description of Work: Completely wired a new bedroom including recessed lights, smoke detector, 5 outlets, 2 sconces, all with dimmers. kitchen, 3 recessed lights, hanging fixture over sink and one overhead fixture, new lighting in pantry. Installed new flood light set-up in the driveway. Basement, we converted the existing 100 Amp electrical service (in a 2 bedroom condo house) to an upgrade 200 amp. service which included splitting the units. Installed 3 new panel boards in basement and all branch circuits for the 1st, 2nd unit and public areas. All new phone lines in 2nd floor condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

SUE B.
10/2006
5.0
electrician
  + -1 more
James and Mike were great. Arrived on time, high quality work, very honest and professional. Great communication from bid to scheduling work.
Description of Work: Installed two kitchen outlets. Installed dedicated outlet for dishwasher and dedicated outlet for garbage disposal (with switch). (Four total outlets)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

PAUL M.
10/2006
1.0
electrician
  + -1 more
I didn't get in touch with them. I called three times in four days and left two voice messages. Carleton never got back to me.
Description of Work: Tried to get in touch with Carleton for some electrical work I needed done around my home.

Rating CategoryRating out of 5
responsiveness
1.0


Response from James J Carleton Electric
WE DO APOLOGIZE FOR NOT RESPONDING TO THE VOICE MAIL FOR THE MEMBER IN REGARDS TO THE WORK HE NEEDED PREFORMED IN HIS HOME. DUE TO THE LARGE VOLUME OF WORK THESE PAST FEW WEEKS, WE HAVE BEEN WORKING INTO THE NIGHT ON PROJECTS. ALL OF OUR ANGIE'S LIST CUSTOMERS GET OUR FULL SERVICE AND APPRECIATION UPON START AND COMPLETION OF THE JOBS PREFORMED. AS YOU CAN TELL, WE DO RESPOND AND PREFORM FOR 99% OF OUR CUSTOMERS, BUT UNFORTUNATELY SOME CALLS WE MAY NOT GET TO RIGHT AWAY. AGAIN, I AM TRULY SORRY TO BOTH ANGIE'S LIST COMPANY AND THE CUSTOMER TO NOT RESPONDING IN A MORE PROMPT MANNER AND WILL MAKE A POINT TO NOT MISS A CALL IN THE FUTURE. SINCERELY YOUR, JAMES J CARLETON JAMES J CARLETON ELECTRIC

JESSICA S.
08/2006
5.0
electrician
  + -1 more
Came within 20 minutes of my call. Explained the problem, fixed it quickly and did a second job on schedule as promised. Called City Inspector to save me the trouble.
Description of Work: Fixed nonworking outlets, and rewired a bathroom to bring it up to code.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

PATRICIA T.
08/2006
5.0
electrician
  + -1 more
JAMES WAS ALWAYS PROMPT RETURNING PHONE CALLS. HE STARTED THE JOB ON TIME AND WORKED CONTINUOUSLY UNTIL WORK WAS FINISHED. SUPER JOB.
Description of Work: INSTALLED 2 RECESSED EYEBALL LIGHTS OVER FIREPLACE, 3 RECESSED LIGHTS IN LIVING ROOM, AND 1 SCONCE FIXTURE ON STAIRWELL WALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob S.
07/2006
5.0
electrician
  + -1 more
James, the electrician, was very pleasant, professional, and neat. I'm pleased to have someone local who will come in a timely manner.
Description of Work: Replaced one defective circuit breaker and installed an additional new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Paul C.
06/2006
5.0
electrician
  + -1 more
Jim was prompt and courteous and explained what he found and fixed and what he couldn't fix because it was an installation issue. I plan to use him in the future to rewire some bad work done by a previous contractor and to wire our garden being renovated.
Description of Work: Jim traced wiring on floor radiant heating and fixed one gfci tripping problem. He also fixed a miswired outlet and switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

WALTER F.
06/2006
5.0
electrician
  + -1 more
Even though I did not hire James Carleton, I wanted everyone to know how impressed I was with James punctuality, thoroughness, honesty and good price.
Description of Work: Even though I did not hire James Carleton, I wanted everyone to know how impressed I was with James punctuality, thoroughness, honesty and good price.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

STACEY B.
03/2006
5.0
electrician
  + -1 more
James was great! He was early for our appointment, was very professional and helpful. I asked him about a small item I had been unable to locate in the hardware store and he offered to check his electrical supply store and get back to me. The job I needed his help with was a very small one, but he has impressed me as someone I would definitely call again and recommend to my friends.
Description of Work: James diagnosed and corrected a problem with a series of lights in our upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

HYAM K.
02/2006
5.0
electrician
  + -1 more
James did an excellent job--very speedy. He was reasonably priced, extremely polite and conscientious. We didn't hesitate to call him up again when we needed something else done at our old house!
Description of Work: We bought a new home and hired James to fix a couple of wiring problems and replace face plates and rocker switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ABIGAIL H.
10/2005
5.0
electrician
  + -1 more
COULD NOT RECOMMEND HIM MORE HIGHLY. PRICE WAS HIGHER THAN WE EXPECTED ON ONE OCCASION, AND HE WANTED US TO BE HAPPY SO ALL HE CHARGED US FOR WAS PARTS. ANOTHER TIME CAME OUT ON A SUNDAY TO HELP A 9 MONTH PREGNANT WOMAN HOOK UP HER PHONE.
Description of Work: LOOKED OVER ENTIRE HOUSE ELECTRICAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 241, Boston, MA 02127

www.carletonelectric.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
20026
Trade License Locale
MA
Trade License Authority
Massachusetts B​o​a​r​d​ ​o​f​ ​S​t​a​t​e​ ​E​x​a​m​i​n​e​r​s​ ​o​f​ ​E​l​e​c​t​r​i​c​i​a​n​s
Trade License Expiration
07/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Stereo and Home Theater Systems,
Landscaping - Lighting,
Handyman Services

FAQ

James J Carleton Electric is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

James J Carleton Electric accepts the following forms of payment: Check,MasterCard,Visa
Yes, James J Carleton Electric offers free project estimates.
Yes, James J Carleton Electric offers eco-friendly accreditations.
No, James J Carleton Electric does not offer a senior discount.
Yes, James J Carleton Electric offers emergency services.
No, James J Carleton Electric does not offer warranties.
James J Carleton Electric offers the following services: Electrical.

Contact information

PO Box 241, Boston, MA 02127

www.carletonelectric.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM