Comcast

TV Service - Cable, Internet Service, Phone Service - Landline,

About us

A global media and technology company

Business highlights

14 years of trusted experience

Services we offer

Television, Internet, Voice, Home, Wireless, Business Services

Services we don't offer

Sports Packages,Unlimited Space,Virus Protection

Reviews

3.6143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
26%
4
36%
3
20%
2
8%
1
10%


Rating CategoryRating out of 5
quality
3.8
value
3.0
professionalism
4.1
responsiveness
3.8
punctuality
4.0
Showing 126-143 of 143 reviews

Aimee D.
06/2015
4.0
cable tv service
  + -1 more
unknown
Description of Work: cable
Rating CategoryRating out of 5
Yes, I recommend this pro

Rizwana A.
06/2015
1.0
internet service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George C.
06/2015
5.0
cable tv service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Jonathan & Kay L.
06/2015
3.0
cable tv service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Les M.
06/2015
5.0
cable tv service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Jay D.
06/2015
3.0
cable tv service
  + -1 more
unknown
Description of Work: Cable service
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian W.
06/2015
4.0
cable tv service
  + -1 more
REPLACED A BAD CABLE
Description of Work: FIXED TILEING ON TV

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

MELINDA S.
06/2015
3.0
cable tv service
  + -1 more
unknown
Description of Work: cable
Rating CategoryRating out of 5
Yes, I recommend this pro

Norma M.
06/2015
4.0
cable tv service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph P.
06/2015
5.0
cable tv service
  + -1 more
unknown
Description of Work: I happen to like Comcast because they have 24/7 phone customer support, and Verizon doesn't. My girlfriend ended up also changing over to Comcast
Rating CategoryRating out of 5
Yes, I recommend this pro

Rachel G.
12/2014
2.0
cable tv service, landline phone service, internet service
  + 1 more
Over priced and rude!
Description of Work: Provide cable, Internet and phone service

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$200

Doueihi E.
10/2014
1.0
cable tv service
  + -1 more
unknown
Description of Work: Horrible. I was a customer for 5 years and I call to tell them I am going to switch carriers and they charge $300 in fees for make up service

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Elizabeth N.
06/2014
3.0
cable tv service, plumbing
  + 0 more
unknown
Description of Work: I'm not impressed with Comcast AT all. They gave me a very hard time with returning the cable box for one room. They told me I was a few days too early, even though I couldn't come the following week during their very limited business hours. They were extremely rude.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Patrick G.
06/2014
4.0
cable tv service
  + -1 more
Poor customer service
Description of Work: Poor customer service quality of TV good

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

Roy C.
03/2014
3.0
cable tv service, internet service
  + 0 more
.
Description of Work: Installed Cable & Internet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$250

John D.
08/2012
4.0
cable tv service, landline phone service, internet service
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro

MARJORIE W.
10/2008
4.0
cable tv service
  + -1 more
Fair
Description of Work: This year I switched my services from my old providers of TV and phone and bundled everything with Comcast. I saved some money by bundling, however the switchover did not go too smoothly. Comcast charges more money for somethings than my old provider but they claim their customer service is far superior, it is not. My previous provider has problems but so does Comcast. Comcast customer service neglected to take care of many things correctly in the change over (like notifying my previous provider about my phone number) so many thing did not go at all smoothly and took many phone calls from me to straighten out. They also promise a "premium installation" where they told me that I will be shown how everything works, how to convert over my e-mail etc. I was handed the books and shown nothing. It's a good thing I'm reasonably tech savvy or the technician would have had to return.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,000

JACK W.
08/2006
1.0
internet service
  + -1 more
Lousy.
Description of Work: I placed a service call for an intermittent Internet connection problem ten days ago and I'm still waiting for someone to show up. The technician who told me six days ago that he would check the outside line has not checked it yet.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Contact information

10 Tremont St, Boston, MA 02108

http://wwwb.comcast.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Service - Cable,
Internet Service,
Phone Service - Landline,
Plumbing,
Water Heaters,
TV Service - Satellite,
Vacuum Cleaners

FAQ

Comcast is currently rated 3.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.
No, Comcast does not offer a senior discount.
No, Comcast does not offer emergency services.
No, Comcast does not offer warranties.
Comcast offers the following services: Television, Internet, Voice, Home, Wireless, Business Services
Sports Packages,Unlimited Space,Virus Protection

Contact information

10 Tremont St, Boston, MA 02108

http://wwwb.comcast.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM