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Away It Goes

Home and Garage Organization, Hauling

About us

You may wonder, why the name, Away It Goes? Less Mess...Less Stress...Away It Goes! What makes Away It Goes different from other organizing companies? - I am also a licensed social worker. - I am very efficient and can get your work done while having fun with you. - You choose the price within a range. - I was part of the team that opened The Container Store in Boston and am aware of the best organizational products in the industry. As human beings we all feel that we are the most disorganized and the most overwhelmed with what has to be done. In reality, I find that everyone feels that way when they begin this process – what I can offer is patience and empathy as well as discipline to help you accomplish your goals without judgment. We will even laugh along the way!

Business highlights

20 years of trusted experience

Services we offer

Hauling. Organization - Home & Garage.


Accepted payment methods

Check

Photos of past projects

Reviews

4.9114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-114 of 114 reviews

Cathy B.
06/2012
5.0
home & garage organization
  + -1 more
(NB - This is written by the husband of the account holder.) A long time ago I had organized my office, but never returned to several boxes of "leftovers" and many banker's boxes of papers. Also, my office is in general messy. Debby was great. We worked for 2.5 hours going through everything. She's energetic and keeps everything moving. We brought out all the boxes and started to go through them, with us working in conjunction. She didn't "make" me get rid of anything, but rather just asked when I used an item last in a very supportive non-judgy way. Debby doesn't want you to get rid of anything you might want in the future, and errs on the side of keeping something if you're unsure. Even so, I got rid of tons of old paper and donated many things to goodwill. She was also helpful in answering squations about which paperwork to keep/toss. My home office looks great now, and I reclaimed 6 square feet of floor space where boxes used to lie (a significant portion of my 90 square foot office). I would work with Debby again.
Description of Work: Helped to organize my home office as well as many banker's boxes I had been storing there

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Away It Goes
Thanks so much!

Margaret S.
04/2012
5.0
home & garage organization
  + -1 more
They arrived early, and quickly removed the items I had for them. They also moved a sofa downstairs and removed a treadmill that had been used as a clothes hanger in my bedroom !! So great to get that out of there!! I did pay a modest fee, but, for the work they did , it was WELL worth it !!
Description of Work: The men were very professional and certainly knew what they were doing. I asked for some extra help, and they willingly did it for a minor fee. I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Rebecca G.
03/2012
5.0
home & garage organization
  + -1 more
We bought 3 hours of Deb's services through an Angie's List Big Deal - it turned out that the deal was only valid weekdays and that didn't work with our schedule, so Deb was flexible and let us book a Saturday morning and pay the difference. We are expecting our first child and have a 2 bedroom condo which is already full of stuff, and since neither my husband or I are naturally very organized, we needed some help! We had to figure out how to cram our office into the kitchen and also how to make the best use of the space that we do have. Deb was extremely professional and non-judgmental and she really helped us make some progress (and settle some differences of opinion between my husband and myself.) She listened to our goals and was ready to tackle whatever we had in mind. I really appreciated how she identified certain areas as and quot;high valueand quot; and made sure that we were making the best use of the most convenient kitchen cabinets. She did an excellent job of finding ways to use storage material that we already had, and had advice about what to buy if we were going to buy anything. She encouraged us to get rid of things, which is always something that is tricky for me. I was ready to do it, but my decision making can be prolonged and painful, especially for my husband. Deb also helped brainstorm storage for areas that we didn't get around to cleaning, but that I was never sure how to use optimally. And when I got tired (hazard of pregnancy) she organized the bathroom by herself! What a treat that was. We would definitely hire her again when we need help organizing.
Description of Work: Deb spent 3 hours with my husband and I helping us organize the kitchen, dining room and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Away It Goes
Thanks so much for your kind report! Hope all continues to go well for you and your family. Best deb

Amy C.
03/2012
5.0
home & garage organization
  + -1 more
Debby responded quickly to my call. She worked with me to find a time that would work for both of us (working moms). She arrived promptly and was very friendly but professional. We got right to work. Debby was great at keeping us on track...didn't waste a minute of time. She made me feel much better about the state of my office. She pointed out that I do, indeed, have a whole lot going on and that even though I was pretty organized, all had gotten out of hand. She helped me work out a simplified system to manage my papers thus eliminating the multiple piles and dump spots around my house. By the time she left, my office was clean, my recycle bin was full and my life felt so much more manageable!
Description of Work: Organized my office, creating a system for managing incoming and outgoing paperwork that was simple and doable. Included clearing my kitchen island and table of papers. Sorting through several years worth of receipts and documentation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen W.
02/2012
5.0
home & garage organization
  + -1 more
Deb responded immediately to my contact and was punctual and enthusiastic. Deb offered to do things with me right then and there, which we did. Doing it in the moment, and doing it with her, was very positive. I also asked Deb to help me organize tasks for my job. She made a spread-sheet type task list for me and then e-mailed it to me. This list has revolutionized my ability to stay on top of my tasks at my job. I highly recommend Away it Goes.
Description of Work: I used the coupon from Angie's list to get 3 hours for $99. Deb offered to do things with me right then and there, which we did. Deb made a special task list for me and then e-mailed it to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Diane L.
02/2012
5.0
home & garage organization
  + -1 more
We were able to clear everything out, and made it a much more open space. I think she did an excellent job. There was a lot of clutter and she got right to work. She was very helpful and efficient.
Description of Work: She came and helped me organize my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Away It Goes
Thanks so much, Member.

Dianne G.
02/2012
5.0
home & garage organization
  + -1 more
I had been feeling rather overwhelmed by the numerous piles that have been accumulating in various places around my house. I was thrilled when I saw that Away It Goes was offering 3 hours of professional organizing for a very reasonable price via the Angies List Big Deal, especially when I read the many positive reviews by members. I had been wanting help for a long time (years, honestly...) with places in the house that are in various states of disorganization. Deb returned my call promptly and we arranged a time for her to come a few weeks later (it would have been sooner had my schedule not been pretty full). I immediately felt very comfortable with Deb; she's very personable, non-judgemental, and easy to talk to which is important to me when someone comes to do any kind of work in the house. I was honestly embarrassed by what I perceived as my total lack of organization and tendency to accumulate things. Deb assured me that the situation wasn't nearly as bad as I perceived it, and immediately got to work. She was very patient as we went through the different piles, and completely respectful of my needs (I had personal as well as household things combined in these stacks). I had several different filing systems in the dining room and the study, and she suggested a way to reorganize them that made more sense. The dining room and kitchen look much neater, and there's actually room on the surfaces of counters, table and desk. Best of all, I know where things are and can actually find what I need more quickly in the files, rather than have to go through multiple piles of things. I am so pleased with the outcome that I now feel able to tackle the next project; going through the and quot;linen closetand quot; in the hall which has become a place to put things that we don't have room for elsewhere: sheets and towels, drugstore and personal care items, dog food, cleaning products, etc. Then there's the laundry room, garage- but first things first!. Honestly, I can't say enough positive things about Deb Fenn and the service she provides. Thank you, Deb, for getting me over the hump and helping me get started on projects I've been avoiding for a long time. I recommend Away It Goes wholeheartedly to anyone needing assistance with home organization.
Description of Work: I purchased 3 hours of professional organizing by Deb Fenn of Away It Goes. She helped me go through and organize the piles of papers, mail, magazines, etc. that had accumulated in our kitchen and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Away It Goes
Thanks so much for your very kind report. All the very best, Debby

barbara C.
01/2012
5.0
home & garage organization
  + -1 more
Debbie was a delight! My house looks so much better and well organized. Debbie came with lots of ideas and enthusiasm in how to better organize my space. Could'nt be happier with her services. Would highly recommend her!
Description of Work: Helped organize kitchen, china cupboard, downstairs media room and dining room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Away It Goes
Thank you...loved doing the work with you!

Angela C.
12/2011
5.0
home & garage organization
  + -1 more
I purchased a Big Deal for organzational services with this company. Debbie made time for me short notice, arrived ontime and left in time for me to get to my next appointment. She was very helpful. She didn't let me feel uncomfortable that i was asking for help with my clutter.
Description of Work: we went through the house identifing the work that needed to be done, then we worked together to get through our projects. We placed items in the new kitchen, then went through piles of clutter/mail, then organized a big bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Eileen D.
12/2011
5.0
home & garage organization
  + -1 more
The project went very well and I was very pleased with the service. I purchased the coupon for 3 hours of organizing for $99.00. I contacted Debby by email; she responded immediately and I was able to set up an appointment with her very quickly. She arrived on time and as soon as I showed her the space she got right to work sorting and organizing the clutter in my garage. I worked with her to identify items to be thrown out or donated and help sort through what was in the garage. Debby is very easy to work with. She really listens to the customer and works to organize according to your needs, lifestyle and how you use the space and the items in it. I found her to be very customer focused, not at all judgemental and very effective. The work was completed within the 3 hours, the garage is organized and tidy and I am a very happy customer! I am planning on hiring Debby to do some additional work in my house and we already have another time set up for her to help organize my office. I highly recommend the service and have already told a few friends about it.
Description of Work: Organize and clean out the garage. I have a 3 car garage, we park 2 cars in the garage and use the remaining bay for storage. The space was very cluttered and disorganized. Debby came in and quickly began sorting and organizing items. I worked with her, as she needed me to determine what items should be kept, donated or thrown away. Debby organized items by category, took things out of boxes and put them on shelves and in a few hours, eliminated the clutter and organized the entire space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gillian M.
12/2011
5.0
home & garage organization
  + -1 more
Deb made what was a very overwhelming task very straight-forward and easy by just compartmentalizing and focusing on one category at a time. We went through all of my clothes and she took charge of organizing and hauling away all of the clothes for donation (something I would have be unable to do, since I don't have a car). She even took out all my trash and recyclables! Deb is coming back later this week to help me actually pack, and I am really looking forward to it. She has a great personality and we get on almost like old friends.I also intend to have her come into my new space once I have settled in, to help me devise a system for organizing my clothes and important papers based on how I work in my home/my daily routine. I don't want to end up with this kind of clutter again, so I think Deb can help prevent that by coming up with a plan I can abide by.She was always exactly on time, communicated with me via email and phone to keep me posted, and overall was just a very great help! I will definitely use her again for all my future organizing needs!
Description of Work: I actually had 2 sessions with Deb, each 1.5-2 hours on two Saturdays (combined total of 3.5 hours so far), and have booked a third for later this week. Her prices are very reasonable and are basically agreed upon as what you can afford to pay per hour (within a range). I am moving from a small apartment to a new condo and desperately needed to de-clutter and purge years of junk, clothes and unwanted possessions before I could start packing. I asked Deb to help me go through my clothes and belongings, sort through and organize, and take out all of the discarded articles (either for charity or trash/recycling). I also asked for potential help in organizing what is left for packing into boxes in preparation for my move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

richard L.
12/2011
1.0
home & garage organization
  + -1 more
She was over an hour late and hadn't contacted me. I requested a refund from Angie's List.
Description of Work: I purchased a Big Deal for organzational services with this company.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Away It Goes
I spoke with Angie's list on 12/5/11 to let them know that I would not be able to keep the appointment because of an extenuating personal situation and asked if they could give the member a refund and contact him yesterday as the appointment was scheduled for this am. Angie's list indicated to me that they would do so yesterday. I am very sorry, member, that that did not happen

Mary Ellen S.
12/2011
5.0
home & garage organization
  + -1 more
My closets were getting out of hand and I was trying to handle it by myself but was not very successful. I saw the Big Deal offer and decided it was time to bring in help. First Deb took care of my fashionista's closet and dresser, then she tackled our laundry/linen/exercise/computer/gift wrap room. She helped me see what needed to be given away, repurposed or relocated and I have a much better flow and the materials I need are easily accessible now. She doesn't volunteer suggestions on organizational products to purchase but answered questions when asked. She likes to use what you all ready have. She was sensitive and asked questions but didn't need my presence for most of her work. Very easy to work with, I feel ready for holiday guests now! Update - My friend just called to say how happy she was with Deb and her help in taming her office and all the paperwork her complicated life requires. Deb helped her move her work area to another area of the house that is more conducive for sustained concentration. Deb was efficient, deliberate and understanding and my friend is relieved as it was not something she had been able to tackle on her own, she asked Deb to come back to tackle her teenage son's room.
Description of Work: 3 hours of Closet & Laundry Room organization & advice for myself and 3 more as a gift for friend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Away It Goes
Thanks, member! Thanks as well for buying Away It Goes as gifts for your friends. Best regards, Debby Fenn

MARY F.
11/2011
5.0
home & garage organization
  + -1 more
Deb from Away it Goes Belmont was great from the start. She works mid-morning to mid-afternoon and was very flexible regarding which days of the week she is available (Mon - Fri I think). She called to let me know she could come earlier than our appointed time but only if it was convenient for me. I was ready for this to happen so the sooner the better. After a quick tour, some Qand A, Deb got right to work. She knows all the right questions to ask. I showed her my home office and she knew to ask and quot;is this all of it - or is there more?and quot; She must have known that I was hiding two boxes behind my couch! She had me work in the living room sorting the contents of the boxes and she worked in my home office - sorting everything into piles. Once she gets set up with (1) a garbage bag; (2) a recycling bin; (3) a label maker; (4) file folders and (5) filing space - she works a lot on her own and needs some direction. She will make file folder names for the obvious but will also ask what you want something labeled as. She organized everything - from the contents of the desk drawers themselves, what gets kept on top of the desk and then where everything else goes - files/folders/etc. She knows what documents need to be kept and which don't have to kept forever. I had a question about a government document and whether a not is was worth keeping since it was dated 5 years ago. She called and found out from the department themselves if it was still valid and if there was any reason to keep it. It is and I did! It is now in its own file in my file drawer. Deb was signed up to give me a 3 hour time slot and she kept the momentum up for the entire time. At the 2.5 hour mark we could see how much progress we were making and she offered to stay longer to keep going since the 3 hour allotment was such a great start but just short of the amount of I time I needed because of the amount of stuff I had to go through. I didn't take her up on her offer that day but would definitely have her back to tackle some other problem areas - kitchen, closets, etc.
Description of Work: I had Deb Fenn from Away it Goes Belmont come in to help me organize my home office. This is a designated space that became a dumping ground for all my "items to file." I have plenty of file folders and plenty of filing space but nothing ever made it anywhere because I had no filing system set up. I knew I needed help going through everything and that person also had to show me what to do with it. It may sound ridiculous that someone can't do this on their own but I could not let myself see past the piles and the boxes of every piece of paper I was hanging on to. I had a vision of what I wanted to end result to be but could not pick up the first piece of paper to start the organizational process. When I found Deb on Angie's List Big Deal - it was a gift that I gave myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Away It Goes
Thanks so much, Member. I am here if you want to do more. Best, Deb

Regina A.
10/2011
5.0
home & garage organization
  + -1 more
Deb is an angel. She showed up on time, was cheerful, and remarkably capable. What looked to me like intolerable work was to her an easy challenge. I was so impressed by how efficient she was, and have to say that the work she did made my next round of organizing all the easier. I'd definitely hire her again.
Description of Work: Assistance with home office reorganization

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Deborah Y.
10/2011
5.0
home & garage organization
  + -1 more
Deb Fenn arrived and we toured the whole house. We then settled on a couple of areas to declutter. After removing all the items from these two areas, we went through them and sorted by keep, donate and ditch. Then we replaced the "keep" items, bagged the "donate" items and threw out the rest, resulting in a huge improvement. She also gave me some suggestions for places to donate books and how to clear out the heavy items in the basement. I look forward to working with her again!
Description of Work: Deb Fenn from Away it Goes did an incredible job. She arrived right on time and was very understanding of my needs. We addressed some critical areas which now look just grand. She made very helpful suggestions, which I will follow through on. I will definitely use her again (probably several times!) to help complete this project. I totally recommend her, without any reservations!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Away It Goes
Thanks so much for your kind report. Best, Deb

sally L.
09/2011
5.0
home & garage organization
  + -1 more
When Debbie called to remind me of her service that Ihad paid for, we made an appointment. Once I had to change it. today she came and introduced herself..We looked around at diferent spaces and decide that one room could benefit. It was amazing...Things got done, put where they belonged and bags and boxes of various stuff got categorized and orgnized. Big step Forward! a great help, and possibly good for my health, tonot worry and fret over work I find insumountable.
Description of Work: A little piece of heaven came into my life today! In the 3 hours, we organized a room, where things had been collectng for months.. overwhelmed by it, I could not do it. Her attitude saw clearly, this is not overwheming, Lets do it. So we did, and I thought "A little piece of Heaven just came my way!"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Away It Goes
Thanks so much!

vicki O.
08/2011
5.0
home & garage organization
  + -1 more
Overall, my experience was positive. I didn't have much trouble scheduling an appointment. The only negative was that Deb didn't realize that I lived on Beacon Hill where parking is impossible and as a result, she was a little late. ( 20 minutes) She came in and I showed her what I wanted done and she went to work. Because the appointment was shorter than planned ( and it was a straight 3 hour Groupon), we didn't really have time to talk so that she could get to know me and my needs, style etc. Usually, this is part of her approach. There were a few misunderstandings, but overall It didn't make that much of a difference in the final result and by the end of the appointment, I was ready to schedule some more time with Deb. i can't wait for my apartment to be organized and I know she will do a fabulous job.
Description of Work: I needed a small room reorganized - Deb came in and went through everything like a whirlwind, and and as she worked,she asked me questions about items, made piles to be sorted and filled garbage bags with trash. She didn't waste any time. The space in the room's closet was very inefficiently used with half empty storage boxes, there were piles of stuff on the desk, a window ledge and a small cabinet and by the time Deb left, you could once again see all the surfaces and the closet had more in it than when it started, all of which was perfect. What she accomplished was remarkable. And a bonus was that she took away some bags to be donated to Goodwill where apparently she was planning to go. For me, that's such a help as I don't have a car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Martha S.
06/2011
5.0
home & garage organization
  + -1 more
She is wonderful. She is respectful of the fact that our services are not free and she works efficiently. She has a professional background of a social worker. She is good at clearing up stuff that needs to be cleared out, the ones that you want to get cleared out. There is no issue with getting rid of stuff or having accumulated stuff. She is really very sensitive to and savvy about that. It's easier to grade because we work together and we sort of know what's going on with the mice, it's different. I would use her services again in the future.
Description of Work: I used the services of Away It Goes. The last time I used her services was yesterday. She will be here tomorrow. She uses a sliding scale and it is $50 to $70 an hour, she actually allows that up to the person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Julieta H.
05/2011
5.0
home & garage organization
  + -1 more
Excellent service. Professional, with experience in figuring out what people need, and helpful in executing those services.
Description of Work: Came to my house. Organized my basement. Helped sort, and helped me decide what should stay and what should go. Helped me carry out the trash. Took all the donations to Goodwill. Mailed me a receipt from Goodwill. Very, very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JANE C.
04/2011
5.0
home & garage organization
  + -1 more
I thought that only a match and a can of gasoline could help my house. But I decided to try an organizer because of the Angie's list coupon. It was an overwhelming and frustrating experience--like going to a personal trainer when you DO NOT want to exercise and think you'll never get fit or lose weight. But I hung in there, worked in between her visits and after a month ( four visits) I COULD NOT believe how much she/we got done. I just needed someone to help me, be there,be supportive, and make good suggestions. She can work in many ways- it's up to you--actually do the organizing, oversee and design your projects, order things for organizing, etc. On one later visit, I planned ahead and bought containers and in 2.5 hours she organized a master bath, all of my dining room linens and my kitchen food closets. It wasnt perfect- I am impossible to please--but it gave me such a headstart that I went thorugh these things in an additional 1/2 hour each after she left and it WAS perfect. It would have taken me 8 hours to do it all myself, or worse still, I wouldnt have ever done it without a push.My only complaint /suggestion is that there are parts of organizing that are necessary--like washing out a cupboard or vacuuming out a closet before you move things in there to reorganize and I dont like paying $70 an hour for that . It would be ideal if she had a low wage associate work with her. My cleaning lady works that way and it is ideal. I hired a personal chef who charged $ 50.00 per hour which included an assisitant who did the prep work for her . I had another personal chef for $40 per hour and the $50 dollar per hour with assistant arrangement was much better.
Description of Work: walked through the house and made general suggestions then helped me implement in 3 more weekly 3 hour sessions. I worked with her and worked in between her visits and planned ahead and bought things--like closet and shelf organizers, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Helane B.
03/2011
2.0
home & garage organization
  + -1 more
I made an appointment 2 weeks in advance. She didn’t show for the appointment. When I called a few times, they went unreturned. When I finally got a hold of her, she told me she doesn’t service my area. If this were true, I wish she would have told me this initially.
Description of Work: I contacted them for some organizing of my home

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from Away It Goes
Member bought my Angies List Big Deal for $99. When I received the list with her name on it it indicated that she lived in Needham, MA and there was an email affiliated with her address. She called me about 2 weeks later and asked to schedule a time. I asked her to email me because she indicated that she lived in a different town than I had on my list. She did not do so. On Mach 21st I emailed her to let her know that I could not keep the appointment we had made for March 28th and asked that she let me know of another time that would be good for her. I did not hear from her until March 28th when she emailed to let me know she was expecting me in March 29th. I emailed her back and told her that I would not be there as I had indicated on my email of 3/21 and forwarded that to her as well. She had a different email and a different address than Angies List had given me. She called me on 3/29 when I was at an MD appointment which was why I had initially cancelled in the first place. I indicated that I did not service her area as it was too far away and said that I could work with her but that there was going to be an additional charge, She said she did not want to pay that and I offered to send her back the $99, She agreed to that and I sent her back the money and apologized to her. I am sorry that this worked out in this way for this person. However, I did email her when I had to make a change and this was a week before I was to meet with her. I did not know she had not received the email and I immediately contacted her as soon as I got her email on the 28th. There is nothing more that I could have done. I think that she did not take any responsibility for her end of the communication and failed to mention that I reimbursed her fully.

Briony K.
03/2011
5.0
home & garage organization
  + -1 more
Debby is a pleasure to work with. With experience as a social worker, she spent the first half of our time together getting to know my personal quirks, asking gentle, searching questions that led me to answers for myself (rather than just providing them/foisting her perspective on me). Unlike with other organizers I've had in the past, I never felt judged, criticized, or pressured in a particular direction, which sets me up to resist. It felt like a friend was there to help. And help she did! The second half of our time she worked like a whirlwind to organize my cruft into accessible piles for me to deal with, so they didn't seem overwhelming any more. I was able to toss 3/4 of the paper logjam. She got more accomplished for me in our first 3 hours together than others have. A+++.
Description of Work: I've had years of trouble with decluttering: while not exactly a "hoarder" of the kind seen on the TV program -- my house is clean, my clutter is books/magazines/craft supplies/expensive collectibles: basically TOO MUCH paper I mean to get to but never seem to -- I have the same excuses they do for not getting rid of useless stuff that's taking up space and time, and adding aggravation. I've used other organizers, and now avoid that. But the special offered by Angie's List Coupon was tempting at the right time, as I HAVE to cleaer out my study so some renovation work can be done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

MADELINE T.
02/2011
5.0
home & garage organization
  + -1 more
I was inundated with papers and she knew exactly how to organize them. She was energetic, efficient, creative, and established an order to my papers that I previously thought was impossible to achieve. She swiftly sorted through and divided the important from the unimportant and helpled me learn what was necessary to save and what would be safe to discard. She is delightful to work with, always effervescent and joyful. She is not dogmatic, instead very focused on doing what will work for the client. She is fantastic! I recommend her without any reservation.
Description of Work: I hired Debby to help me organize several rooms in my house. I was inundated with papers and she knew exactly how to organize them. She was energetic,efficient, creative, and established an order to my papers that I previously thought was impossible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi S.
01/2011
5.0
home & garage organization
  + -1 more
I hired Debby after hearing glowing recommendations from a few friends around town. I was feeling overwhelmed, particularly with a very messy office, a chaotic playroom and an attic that had never been attended to. I really like to organize things myself, but due to my busy schedule, could not find the time to do this myself. Part of what attracted me to Debby was the fact that she is a social worker. I was worried that someone would be really judgmental and impatient but she she was neither. We worked together on all of the tasks and she provided lots of new ideas, motivation and was great with helping me stay on track. This was invaluable! She is worth every penny and I will definitely use her again if I feel the need. A+ for sure"
Description of Work: Debby helped me organize my office, attic, and my children's playroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

88 Palfrey Rd, Belmont, MA 02478

http://www.awayitgoesbelmont.com

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home and Garage Organization,
Hauling

FAQ

Away It Goes is currently rated 4.9 overall out of 5.
Away It Goes accepts the following forms of payment: Check
No, Away It Goes does not offer free project estimates.
No, Away It Goes does not offer eco-friendly accreditations.
No, Away It Goes does not offer a senior discount.
No, Away It Goes does not offer emergency services.
No, Away It Goes does not offer warranties.
Away It Goes offers the following services: Hauling. Organization - Home & Garage.

Contact information

88 Palfrey Rd, Belmont, MA 02478

http://www.awayitgoesbelmont.com