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Arlington Appliance Inc

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

About us

From refrigerator repair to furnace repair, Arlington Appliance Inc. (AAI) specializes in all types of household appliance repair. Providing appliance repairs, furnace service, and air conditioner repair to Boston homeowners since 1963, we have the experience you can count on for a job well done!

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Appliance Repair – Refrigerator, Dryer, Washing Machine, Dishwasher, Air Conditioner, & Furnace Repair & Installation.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-40 of 40 reviews

Gershkowitz D.
02/2017
5.0
appliance repair
  + -1 more
it went ok
Description of Work: repair clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Helen Z.
01/2017
5.0
appliance repair
  + -1 more
Excellent, quick service.
Description of Work: One of the burners on my gas stove would not turn off. Although Arlington Appliances were backed up with work, they managed to send someone over within the hour to help me. Bill was extremely friendly and helpful, turned the burner off and ordered new parts to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

LAURA R.
02/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: This provider charges $150 just to send someone over and has a dispatcher with attitude. They do tell you this up front and they do send people over promptly. In this particular case I had a tenant with a fridge that wasn't staying cold. The guy said he wasn't sure what was wrong, tinkered around explaining what he was doing, but in the end said if he hadn't fixed it it wasn't fixable. Ended up getting new fridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$300

Response from Arlington Appliance Inc
[Member Name Removed]- Just for the record our service call charge is $79.00 not the $150.00 you claimed. We aim to get the facts about the symptoms you are having, it's not attitude. We strive to do our best to satisfy all customers.

DAVID C.
01/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Maureen T.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came to repair our dryer which had been making a grinding noise. Murphy's law the dryer worked fine when they came. But they agreed to apply the service call against a future repair if the noise returns. Dan was great!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Andrea Z.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: dryer was making clunking noise and we thought it was the belt, which is was. There were also a few other things wrong and he had the parts, which was great, especially since the dryer was old. He cleaned out the inside of the dryer that we could not get to and he just was great! We are very happy and would recommend!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

HILLARY A.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: came to investigate noise frig makes. Since I couldn't reproduce the sound, technician took out the floor of the refrig section and tightened up fan. Verified that unit wasn't over icing or anything else obvious. Didn't fix noise. Called them back and discussed that due to age of unit, wasn't worth the money to replace the compressor. I'm just going to live with it until it dies.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jonathan S.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Kim V.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced bearings in a gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

CHRISTINE F.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service call for dryer that was not heating up. The technician was able to diagnose the problem (the coils were bad) and fix right away. He also taught me how to take care of the dryer better so the problem wouldn't happen again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Adrienne T.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dryer and dishwasher recently. I always use them to fix my appliances. They give good advice and are quite reasonable with prices. Will repeat visit if there is any difficulty. And they are nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie E.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: I had multiple appliances break down at once. Arlington Appliance responded quickly and came to the house. The guy was very nice and seemed to know what he was doing. He was able to get my oven working again by replacing a part, took a look at the dishwasher and found that the motor had burned out and advised against fixing it, as the cost would be prohibitive. The main reason I'm giving them a B is that my refrigerator door had fallen off (yes, fallen off) because the bottom of the door had crumbled to dust on one side. He advised me to get a new fridge because the cost of a new door is almost the same price as a new door. Not bad advice except that the door can swing two ways and he didn't think to simply move the hinges from one side of the fridge to the other, which means that my fridge is working again (i.e. the door seals). The other side may yet crumble but I did NOT have to get a brand new fridge at that moment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$185

Response from Arlington Appliance Inc
Just for the record- under normal circumstances once a fridge has been in place for any length of time it is not advisable to swap the door around the other way because it never seals correctly. Doors on fridges always warp slightly and energy will be lost as it tries to cool with a slight gap in the gasget.

Rebecca Y.
05/2012
5.0
appliance repair
  + -1 more
Overall fantastic experience with Arlington Appliance today. I called them yesterday because our dishwasher wasn't working. They were available and willing to come right away, but since today was more convenient for me, they came just when I said would be best. Dan, the service guy, was very friendly and pleasant, fixed the dishwasher right away and explained what the problems were, and how to check that it was working well now. No parts were needed, so we paid $89 for the service call, which strikes me as very reasonable. He also said that if today's fix doesn't seem to have solved the problem, after we run the dishwasher a few times, that they will come out and check it again for free. He gave me some tips on keeping the dishwasher working well. I can definitely recommend them, and will use them again in the future!
Description of Work: Fixed a dishwasher that was not properly filling, nor getting the dishes cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Joseph B.
03/2012
5.0
appliance repair
  + -1 more
Called a few plumbers, who were not interested in helping with this problem. Called Arlington Appliance and they came in a few hours, exactly when promised. Problem was fixed promptly and well about an hour later. Cleaned up well. Price was not cheap, but fair.
Description of Work: Had a leaking dishwaser connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Maureen K. M.
01/2011
5.0
appliance repair
  + -1 more
He is the kind of guy that tries to save your appliances. He tells you which brands to stay away from and which to go with for appliance sales. He also informs you of what their specific shortcomings are. He has been a wealth of information for me over the 20 years I have used him. His prices are also very reasonable.
Description of Work: He removed an over the stove microwave and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450
    • 1
    • 2(current)

Contact information

30 Old Colony Rd, Arlington, MA 02474

www.appliance-repair-boston.ma-biz.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

Arlington Appliance Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Arlington Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Arlington Appliance Inc does not offer free project estimates.
No, Arlington Appliance Inc does not offer eco-friendly accreditations.
No, Arlington Appliance Inc does not offer a senior discount.
Yes, Arlington Appliance Inc offers emergency services.
Yes, Arlington Appliance Inc offers warranties.
Arlington Appliance Inc offers the following services: Appliance Repair – Refrigerator, Dryer, Washing Machine, Dishwasher, Air Conditioner, & Furnace Repair & Installation.

Contact information

30 Old Colony Rd, Arlington, MA 02474

www.appliance-repair-boston.ma-biz.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM