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W S Pickering & Son Inc

Plumbing, Drain Cleaning, Appliance Repair,


Services we offer

Plumbing and heating & appliances sales.

Reviews

4.861 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-61 of 61 reviews

Carol B.
03/2017
5.0
plumbing
  + -1 more
It went well.
Description of Work: Toilet was leaking down drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joanne M.
01/2017
4.0
plumbing
  + -1 more
Went well/loose washer
Description of Work: Kitchen faucet leaking all over the under cabinet and top of counter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$92

Jacqueline F.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne H.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Megan R.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed several leaking sink faucets and a bath tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

michele B.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Qian Y.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Professional and efficient. The place was cleaned after the work. The labor is expensive, but definitely good quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lilian H.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The main water valve in my basement had developed a slow leak. I called Pickering & Son Inc for a plumber to come fix it. They informed me that, to fix it, the town's waterworks department needs to come first to turn the inlet water (from the street) off to my house. They also informed me that, because my main valve is so old (and of the old type) that the town would like to replace it with a new type of better-functioning valve during the repair; because of that, the cost of repair would be paid by the town! Pickering & Son then coordinated everyone involved to get my main water valve replaced at the earliest possible meeting time for all three parties involved!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol B.
08/2015
5.0
plumbing
  + -1 more
.
Description of Work: They did plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Caren F.
11/2012
5.0
plumbing
  + -1 more
AWESOME!!!! Please see above. They were really great to deal with from start to finish...and Allen the plumber was polite and so helpful We have not gotten the bill but I dont care...whatever it is was worth it. period.
Description of Work: I called WS Pickering on Monday morning in a panic since my kitchen faucet stopped working completely 3 days before Thanksgiving. The woman answering the phone was courteous, responsive and very professional. She contacted the plumber (I believe his name is Allen) who was at my house the very same morning. He solved the problem quickly, and though he could have replaced a part he advised that we see if it worked to our liking, which it does. The faucet works better than it has in many years! What a relief...I just want to thank Allen and the folks at WS Pickering. We had used another"plumber" at the recommendation of a friend - but now we know what it is like dealing with a professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer R.
10/2012
5.0
plumbing
  + -1 more
we noticed that our toilet was leaking in the back. i called that morning, and they came, made the repair that morning. they had to sodder the pipe, so it wasn't a small deal. it only took less than an hour, with them shutting off the water to make the repair.
Description of Work: examined toilet, repaired pipes on inlet and outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul C.
09/2012
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
It was terrific. They continue to do good work! Good group.
Description of Work: They replaced a laundry tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick C.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied. Would use again. Nice people to deal with.
Description of Work: Pickering replaced our gas water heater. Job was done professionally and at reasonable cost. Recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rick C.
06/2012
5.0
plumbing
  + -1 more
Very satisfied. Friendly, courteous service, professionally performed.
Description of Work: Pickering provided and installed a new toilet. Returned free of charge to slightly adjust alignment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Murray E.
05/2012
5.0
plumbing
  + -1 more
They are extremely reliable. They stand behind their work. If we feel something is not right, they will take care of it without question. They have come in and looked at something they did that they didn't like, and they fixed it. The overall experience was excellent. The price and quality were excellent. They were punctual, responsive, and professional.
Description of Work: They provided plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana S.
04/2012
1.0
plumbing
  + -1 more
We have a toilet that runs intermittently. We have had o.k. luck with them before but this time the repair man came, said because it was not running at that moment, there was nothing he could do. He made no attempt to figure out anything but left immediately and then still charged us $80. I am not sure that this is the date he came but this still makes me angry. It is a shame not to use a local plumber but given that this man did not even try to discover the problem, I won't use them again.
Description of Work: Our problem was a toilet that runs water but intermittently. It was not fixed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$80

Janet V.
03/2012
5.0
plumbing
  + -1 more
All the work was handled professionally and done promptly. Area was cleaned up after repair. I highly recommend this company.
Description of Work: Response the same day I called. Leak repair was done immediately and other affected pipes replaced. Outside faucet also replaced. Price was very fair for the amount of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Robert R W.
02/2012
5.0
plumbing
  + -1 more
I have been using them since the nineteen sixties. They are very reliable. They are nice people.
Description of Work: They did some work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Walter T.
02/2012
5.0
plumbing
  + -1 more
He is fantastic. He is very conscientious and doesn't oversell. He's a little expensive but reasonable.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori G.
01/2012
5.0
plumbing
  + -1 more
Easy job: They were in and out in 20 minutes, didn't try to sell me a new valve, did a nice job, cleaned up afterwards, called 30 minutes before they showed up as I had requested, came a bit early, charged me their minimum service charge of $84 plus 25 cents (!) for the new gasket. Hard job: Well done. This was a difficult one. He didn't waste time, had the parts he needed, found a cascade of problems and eventually the root problem. Got to the point where the remaining work was electric, told me so, recommended an electrician and left. I am technically inclined and by the time he left, I also understood the unit pretty well because he took the time to explain and did a good job of it. While the unit still needs to be seen by an electrician, I was very happy with the way the left it. Very professional, no nonsense, knows what he needed to do and how to get help when he doesn't. Also on-time and just a nice guy.
Description of Work: Two separate jobs: First was straighforward replacement repair of a leaky valve. The second job was harder - repair of a furnace humidier that was incorrectly installed and has caused me no end to grief. The owner showed up for this one. Total was just over $300 for about 2+ hours work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul C.
11/2011
5.0
plumbing
  + -1 more
They are the only ones we have ever used. We have used them for a very long time. They are very good at what they do. They are very professional.
Description of Work: W S Pickering & Son in Amherst installed a dishwasher for us in 2008.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Walter T.
11/2011
5.0
plumbing
  + -1 more
Jeff Pickering arrived exactly on time, and was professional in attitude as well as in ability. The leak was fixed within fifteen minutes of his arrival.
Description of Work: A water pipe had burst at our Summer home, and was repaired by W.S. Pickering

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eli K.
09/2011
5.0
plumbing
  + -1 more
It’s been a good experience. We have a good relationship with them. They are responsive.
Description of Work: They are our regular plumbing company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sigurd N.
02/2010
5.0
plumbing
  + -1 more
The were very timely and did good work.
Description of Work: The installed a new faucet, laundry tub and replaced some shower faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Catherine B.
12/2009
4.0
plumbing
  + -1 more
They were efficient and did good work.
Description of Work: We used WS Pickering & Sons to repair our hot water heater and replace our disposal recently.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

835 Main St, Amherst, MA 01002

www.wspickering.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Appliance Repair,
Heating and Air Conditioning,
Appliance Sales and Installation,
Appliance Repair - Small

FAQ

W S Pickering & Son Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

No, W S Pickering & Son Inc does not offer free project estimates.
No, W S Pickering & Son Inc does not offer eco-friendly accreditations.
No, W S Pickering & Son Inc does not offer a senior discount.
No, W S Pickering & Son Inc does not offer emergency services.
No, W S Pickering & Son Inc does not offer warranties.
W S Pickering & Son Inc offers the following services: Plumbing and heating & appliances sales.

Contact information

835 Main St, Amherst, MA 01002

www.wspickering.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM