Southern Air Heating & Cooling Inc.

I am happy with their service. The serviceman Brian did a great job. He arrived when he said he would come and was very thorough.

Southern Air came out and checked my whole system out this spring and gave me a service contract to do spring and fall for a reasonable amount like $100.00.  They came back in the fall to finish up the job.  They did a really good job.  They cleaned my system real good and really made me feel good about having done what I did with them.  I paid about $100.00 for the cleaning of the air-conditioning unit and the cleaning and inspection of my heating.  I will use them in the future.  I have a service contract that I will renew every year because when you call people and they don't show up or you call people and they take advantage of you because you don't know anything about air-conditioners.  These guys came out and they did what I know to be the proper thing to the point where they start getting into the technical stuff.  They didn't gouge me for a lot of extra money that I know I didn't need like some others have.  I will use them until they show me that they can't do the job as well.

Quick, but very thorough.

We have their service contract, so they come out semi-annually to service the A/C unit in the Spring and the heating unit in the Fall.   When the capacitor blew after hours on a 100+ degree day, the technician was there within a couple of hours and fixed it.  He checked the installation date on the unit and discovered that the unit was still under warranty by a few days.  So no charge for the service. 

This company has handled our heating and air conditioning needs for several years.  We've never had a problem with them. 

I have their maintenance agreement and I called them after hours around 5pm and right after dark, around 8:30, it was fixed. They did a good job. It was under warranty. They do the usual maintenance service twice a year and I have been happy with their service.

Very well. Arrived when they said he would and was very professional and explained everything.