Southern Air Heating & Cooling Inc.

Description of Work: John came out and checked my ducts in the attic, he also checked the inside unit. He arrived on time, was very courteous, knowledgeable, was very careful not to track anything in, and cleaned up after himself. I was so impressed that I purchased a service agreement. The price was reasonable and I would definitely use this company again.

Description of Work: Left work area trashy, had to clean up attic after service men left.

Description of Work: this is in with my quarterly service contract.

Description of Work: replaced two outside and inside heating/cooling systems and associated ductwork. job was done in one day. cleaned up after themselves and units are both working great in both heat and cooling. went with gas heat and air conditioning rather than heat pumps based on the recommendation of the HVAC folks.

Description of Work: I used this service to install a completely new A/C and heating system, gas, inside and out. The old system was approximately 26 years old when I inherited the house. The old system has started freezing up the summer before, and flooding parts of the house, and I knew that we would have to replace it even though it was not a convenient time. It still did heat the house all right. We had a cold winter, not needing to use the A/C that winter as we normally do since our temperatures in winter time can range from 0 to 80 degrees. But it was one of our more consistently cold winters, so in February, I looked at Angie's List, and read the reviews of many customers for many of the companies. I finally decided to call Southern Air, and Mike came out, examined the system fairly thoroughly, but I think it was pretty obvious to him, as I had expected, I needed to replace the system. I was spending way too much in electricity. The system was installed, mostly in one day, they did it professionally, and cleaned up after themselves. There were a few initial problems in the Trane System. Some wires had been knocked loose, during installation, OR were loose from the factory, but I called, and they sent someone out soon to do a thorough inspection. It took him several hours and a lot of work in my attic [problem was not there], before he diagnosed the loose wires inside the Trane A/C system. There was also another small problem that only took a few minutes to repair, and after that things have been smooth for the past year. I was able to finance in at very low rates through my mortgage company, and true to promise, so far, the electricity bill has continued to drop over the past year. My Dad had paid over $300/moth before he died. I decided to go with annualized equal payments. That started out at $250/ month and is now down to $149/month after a year. I can't give all the credit to the new system, because there are fewer of us living here now, and live with different temperatures, but I would give it most of the credit. It generally keeps us as cool in the summer and warm in the winter as we want to be. We are blessed. The only exception to that is when the outside temperature nears 100 or above the A/C does not always keep the temperature at 72, where we prefer it to be. I am home most of the time, and that is comfortable for me. On those days, the inside temperature might rise to the mid 70's for a few hours in the afternoon. The salesman had told me it should keep the house at 50 degrees if I wanted it to, but then when I called about it, they said that it would have trouble keeping us below 75 when it was 95 outside. He , after about 6 months, mentioned that there was about a 20 degree limit as to how cool it could get the house. That is my primary concern. As it sometimes gets to 110, very humid, dangerously hot, and if 90 is the best I can get, I will then be unsatisfied. But with normal weather, so far, it has done well.

Description of Work: I asked Southern Air to evaluate the HVAC system for a rental property. The technician, John, did a through inspection and addressed the tenant's concerns about a high electrical bill. I have used Southern Air in the past and had a contract with them for service on this property. I have recommended them to others.

Description of Work: very professional worked around my 2 yo grandson who brought his plastic tools to "help" gave me suggestions for filter changes and keeping my system going Will be back in the spring to do the A/C unit

Description of Work: replace motor

Description of Work: I have arranged for a service call from Southern Air and Heating in Shreveport LA so am not ready to write an evaluation but wanted to say that after reviewing the customer history, I found no jobs of significant cost (i.e. over 200.00) which makes me wonder why not? I am probably going to have to replace two entire heat and cooling systems (about 4000.00 or so for each of two units. Just though I'd mention this. Thanks for a reply.

Description of Work: General overall preventive maintainance