Get matched with top toilet pros in Norco, LA

"My experience with this company was amazeing they tranformed to look new again very neat also very very detailed and very professional from beginning to end id definately use again."

"Potentially since new ownership has taken over, Surgis is no longer a trustworthy company. They have showed a lack of integrity and professionalism that goes beyond what I have ever experienced with a company. 1. They installed our system and we have spent 15K+ with them over the years. We have always had Surgis upkeep our system and have trusted them to do a good job. 2. We noticed moisture in the attic and asked Surgis to look into it. They improperly diagnosed the issue and the result ended up creating mold around our vents. We payed 1600 in mold remediation and drywall repair. 3. They properly diagnosed the problem and admitted it was not addressed correctly and this should have been caught during the install process. When given the quote for the work, we asked for a price reduction since this was a quality control issue on their end. 4. A manager called us and stated this was a discounted price even though this was not noted on the paperwork. During these conversations, Scott hung up on us.we requested calls from upper management but never received a call back. We really just wanted the issue resolved and decided to proceed to schedule the work with Surgis. 5. When we received the breakdown of the work, we noticed the cost of the vent covers which we already had purchased prior to. We called asked if they could use ours to help reduce price. Instead, they canceled the work and said they would never work on our unit even though we currently have a warranty with them. After calling back to try and get the work scheduled, they stated they no longer had the technical staff to do the job. 6. After getting quotes from other companies, the prices we were getting were significantly less, showing that Surgis lied about a discount or they are just majorly price gouging all customers. We also asked other companies if they would be able to do the work quickly since Surgis made it seem so technical. All other companies told us anyone who installs a system or does duct work needs to know how to do the work we needed or customers would be dealing with the moisture that we found ourselves with. 7. I called Surgis back as a final attempt to get management to work with us and was told we have your information they wouldn’t take any additional information for me. My tone wasn’t heated and I asked the phone rep to please just take the notes and request a call from upper management and she hung up on me. If Surgis was truthful in their reason to cancel the work on our unit, they currently don’t have the staff that has the skills to properly install AC units. If you have Surgis install your unit and find errors, they will not work to resolve the issue and will likely charge you more than necessary for repairs. You would think some upper management would have intervened but that never happened. I get that other staff was probably sick of us calling to talk about our issue, but hanging up on customers is not how to deal with it. If upper management had called, we wouldn’t have needed to keep following up. I cannot warn people enough about this company. Stay away."

"The renovation went as smoothly as possible for such a large project. If there was any issue, it was addressed immediately. Ashley, Perry and Luis are all extremely friendly and a pleasure to work with. I am about to start my second renovation with them."

"Roney was very professional his quotes are spot on and great pricing. Hi quality work would def rehire for up coming projects"

"My husband and I highly recommend Bob's Plumbing. Frank and his team, Mike & Ryan were terrific. We needed to replace our ancient water heater, and it was a very tricky job! We were impressed with their problem solving capabilities. They really do take pride in their work and took the extra time to do the job properly. Mike also rebuilt the flapper system in our toilet. Another company had installed the system improperly, and it had been running intermittently ever since. Now the toilet is quiet and works great, and with the high-quality Rheem water heater they installed, we never run out of hot water. We will be using and recommending Bob's Plumbing from now on. Thank you all again for the great job!"

"Got the job. Very professional. Very knowledgeable. Refinish my jacuzzi and install a new walk in shower Will hire for all my projects"

"They did it in two days and did a great job plus they did a great clean up job."

"My second floor was sinking toward the middle of the house. Charlie determined what needed to be done and had his men start the process of jacking up the second floor and installing the support needed since when originally built, the load bearing walls did not have the support needed. Despite being very busy, Charlie squeezed my job in and his guys showed up on time every day till the job was done. They were respectful, never slacked off, but worked constantly and cleaned up after themselves every day before they left. They did a great job! This was a very unique and difficult problem to resolve but Charlie and his crew did it and did it well and at a very reasonable cost. I am so happy with the job they did and will definitely hire them again."

"Initially, I thought Gerardo was the contractor for us. He was very nice, seemed very knowledgeable and trustworthy. We needed a full renovation for an investment property that we were going to purchase. I am a licensed realtor/investor. Gerardo came over with his crew and promised to get us an estimate in 1 week. 2 weeks passed. During that time, I called him everyday, no answer. I went to put in an offer on the house and suddenly it was pending sale. The house came with all materials to repair within purchase price and most work had already been done. Every bone in my body is telling me that Gerardo snaked us and either took the property for himself or has something to do with the house being snatched from us. He refused to take my or my husbands calls to this day. This company is not trust worthy and definitely not investor reliable. Would not recommend to anyone!"

"It went great ! Workers were on time , and the porch floor repairs were professionally performed ."