Description of Work: Really liked this company. Work was done on schedule and completed same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Mary Beth B.
12/2015
5.0
gutter cleaning, gutter repair
+ 0 more
unknown
Description of Work: We had our front gutter and downspouts replaced - it's a seamless gutter and it is very long - it looks fantastic and they did a very good job - we would certainly use them again if we needed gutter work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie S.
10/2015
5.0
gutter cleaning
+ -1 more
unknown
Description of Work: Clean gutter on quarterly basis
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Rose Mary P.
09/2015
5.0
gutter cleaning
+ -1 more
unknown
Description of Work: Once they got here all went well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$180
Courtney C.
07/2015
5.0
gutter cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
David Z.
06/2015
1.0
gutter cleaning
+ -1 more
unknown
Description of Work: I have had a 10+ year business relationship with Pioneer. Repeated efforts to get them to renew my contract and schedule an appointment to clean my gutters were unsuccessful. An e-mail from Pioneer around April 8th stated that a contract would be mailed to me and they would schedule an appointment to do the work. Similar statements were made by a representative(s) of Pioneer by phone. I have not heard from them since. |
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kathy A.
04/2015
4.0
gutter cleaning
+ -1 more
unknown
Description of Work: Clean out the gutters on three bldgs
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Michael J.
12/2014
5.0
gutter cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ruth H.
08/2014
5.0
gutter cleaning
+ -1 more
unknown
Description of Work: Cleaned gutters and installed new shields. Excellent service from the date of estimate to the date of completion. Everyone we worked with was professional, specific with information, and quickly answered all of our questions. Good communication from all involved. Work was scheduled in a timely manner and on the day of the cleaning, technicians arrived on time and completed work thoroughly and in a reasonable amount of time. We are delighted and will call Pioneer for any future work with our gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
susan N.
07/2014
3.0
gutter cleaning
+ -1 more
unknown
Description of Work: cleaned gutters
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$75
Melvin B.
06/2014
4.0
gutter cleaning
+ -1 more
unknown
Description of Work: Cleaned gutters
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$70
Cindy K.
06/2014
5.0
gutter cleaning
+ -1 more
unknown
Description of Work: Cleaned gutters did a great job
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Peter G.
04/2014
5.0
gutter cleaning
+ -1 more
unknown
Description of Work: Clean Gutters, quick and thorough.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Raymond G.
05/2011
2.0
gutter repair
+ -1 more
We would not use them again.
Description of Work: We used Pioneer Gutters to replace two gutters.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from PIONEER GUTTERS
Your review was posted the day of the initial work. When your mother called us the next day regarding the issue, we sent the owner out to take a look at the problem. We then scheduled a crew to address the situation & to install additional material at NO ADDITIONAL CHARGE. Once the work was complete, your mother said she was very pleased with the work. We asked her if you would please update this review, but apparently you have been busy. Since this is your mother's house & she was pleased with the work we did, we would appreciate it if you would update this review of our company. Thank you.
Deborah H.
04/2009
2.0
gutter repair
+ -1 more
Our initial call was returned quickly and someone came to our home to do a free estimate the same day. After getting 2 other estimates, we decided to go with Pioneer. They were the most expensive estimate but, they were insured and had the option of a yearly contract where we would automatically be scheduled for cleanings four times a year. We called and asked for a one time cleaning and stated that if we were satisfied we would like to put that fee toward the yearly contract. This was agreed upon and we were told that we would be put on the schedule. Pioneer was unable to give me an exact date for the cleaning but, said it would occur within one to one and a half weeks and that I would get a call the day before they came. Three weeks passed and I did not recieve a call and the cleaning was not done. I called Pioneer to check and was told they had had some problems but, we were on the schedule. I did get a call about a week later that the cleaning would be done the next day. I arrived home in the middle of the cleaning. Two men used blowers to remove debris from the roof and gutters. They also blew out pine straw from my gardens and blew dirt/dust all over the screened/covered patio area. The previously clean outdoor carpet, fabric furniture grill, etc.were covered in dirt. They were in their vehicle getting ready to leave when I told them about the patio. One worker took a blower and tried to blow the dirt back outside but used too high a speed and pretty much just blew the dirt around. It took me 3 hours to clean the patio and furniture and I still need to replace the pine needles in the gardens. What really bugs me is that in the minute that it took for me to check the attempt the worker made to fix the mess on the patio, I also saw a section of gutter that had not been cleaned (full of pine needles sticking out over the top). When I went to let the guys know, they were already gone. We will not use this company again. Although they did clean the roof and most of the gutters, I was left with a different kind of mess to clean up. No time and effort saved, just money spent.
Description of Work: Pioneer was hired to remove pine needles, leaves and brances from roof and gutters. They were also to bag the debris and put the bags at the curb for garbage pick up. We hired them on a one time basis with the understanding that if all went well, we would sign a year long contract (four cleanings) of roof/gutter cleaning for $490.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$160
CYNTHIA R.
03/2008
5.0
gutter repair
+ -1 more
They were very professional. They were honest, and let me know the repair I needed was outside their capabilities and gave me references for who could help. They were friendly and I would use them again.
Description of Work: They came out to inspect my gutters. They typically just do gutter cleaning and minor repair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Gutters,
Leaf Removal,
Roof Cleaning
FAQ
PIONEER GUTTERS is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
PIONEER GUTTERS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa