Al Bourgeois Plumbing & Heating

I can't say because as I was told my job could not be estimated I decided not to go with this company. I joined Angies list because I too have a hot water pipe leak under my slab & wanted my pipes rerouted through the ceiling by someone I could trust. After reading all the reviews for this company it sounded great but the receptionest didnt seem to quite understand what I needed done, I could have been at fault there too, perhaps I did not explain myself correctly . She did take details & did phone me back very quickly saying the process was that the company would come out & search for leaks with a leak detector first with a flat rate of $250 & then fix the problem at a rate of $85 or $89 per hour (sorry can't remember which) but, & this was a big but for me, absolutely NO estimate could be given for the work that I needed to be done! I have no insurance that would cover this so I absolutely need some kind of estimate & really can't understand why it would be so difficult to get one. Maybe this company is great as so many others have said but they sure do not give estimates as stated. Decided to go with another company who has set up an appointment with a leak detection service for this Thursday & when those results are found I am hopefully going to get an estimate of how much the work will cost. I will report back further when I am at the next stage.

We were very happy with the service and professionalism of Bourgeois Plumbing. Chris and Greg worked on most of the job. We may have been a bit of a challenge. We wanted a loft style look with interior exposed pipes that were a bit unusual. We also purchased Euro style toilets that were not an ordinary installation. Bourgeois happily and professionally took on the challenge with beautiful results.

.I was very happy with this service and felt the price was reasonable. They came right away when they said they would. I plan on using them in the future. They were very honest with the work and the price. They explained everything to me and were very knowledgeable.

He is really good we have used him for years. His crew is nice and very skilled and knowledgable in what they do.

Their office/phone response was polite, well informed, and effective. They came out promptly when promised. Their presentation was extremely polite and professional. Their work was excellent. Their bill is appropriate for professional services, which means it does sting a bit, but it's fair.

This is an old house which had an old swear line which got broken. Unlike another company I called who did not bother with it and got back into their truck and left Al Bourgeois came out looked at it, and did a thorough inspection. They could not locate it for the first time. Then they told me what the problem was and told me what it could run up to or it could be a little more or less. They broke off the concrete and had to run a sewer line from the house to the street. They also placed a new clean up base flap valve. Mine did not even one so he must have guessed how old it was. So they put one of those also. They did a real good job. They explained everything. Price wise it was not high when compared to the work they did. I will use them in the future.

They arrived promply and checked out the problems, gave an estimate and completed the repairs. Very professional and reasonable.

Every since we started using them, we have found them to be very prompt and very reasonably priced. I am very pleased with them and I don’t plan on using anyone else.

They were prompt and did the work. They are my plumber and I will use them again and the future.

I found Al Bourgrois through Angie's List and he even gave me a discount for it. He was excellent, very good, and professional. He did a really good job and I was happy with his services.

Arrived promptly and was very professional. He w was careful with the new sink and base, and took care and concern in placing the new sink in the exact location that I would be happy with. He had all the equipment needed, and finished the job promptly.

We would absolutely use them again.

I knew I had problems. I turned the water off everytime I left the house. ( I use the house on weekends as a fishing camp and a get away spot.) After I bought the ice machine I had to get the plumbing repaired or risk damage to an expensive ice machine. Kenny, the plumber, immediately spotted 3 leaks. When I left him to go back to work that # was up to 9. He pulled 5 different types of plumbing from the house where the people before me had done there crazy patch work. He repleced everthing with the original material - copper. It's expensive, but it was the right thing to do. I don't plan on selling the house. I was quite happy.

Two men crew. They came twice and were on time each visit. Very professional and did a good cleanup job after work was complete. They took no breaks and completed the repairs in a very good time.

Has been working great! I especially appreciated that the young man was polite and cleaned up after himself.

They are very good. His price is right on. I will use him again in the future.

Great job! I was very happy from my initial phone conversation to the completion of the work. Every I spoke with and dealt with was professional and clearly understood our needs.

The estimate of time and materials was exactly the same as what was needed. The plumbers were on time and kept my wife informed of when she could use drains in certain areas of the house as the drainwork was repaired.

Bourgous is good, they are fine.

It went fine overall. This is a part-time residence, so I was in no rush for their services. I would expect them to be responsive in a pinch, however. A bit more professionalism would be appreciated, but I know that service professionals are very hard to come by in New Orleans, for some reason. Anyway, they showed up on time and were in and out very quickly. My job was quite small in scope, but I would use them again if any bigger needs arise in the future.

They are probably the only plumber we will call in the future,

He came out within the same day or the next day, which was pretty convenient. He works fast. He cleaned up after himself.

They came when they said they would, and did what they said they would do. Their price was fair.

The company was responsive. I would use them again.

I had a specific problem and no one was able to fix. The plumber did a couple of things in my house. He put in some other stuff too. He fixed the problem that no one else seemed to have fixed and did a good job. I had that problem for many years. The other plumber told me that it couldn?t be fixed. They fixed something that I was told had to taken out. It also changed the system I had, which obviously no one took the time to really evaluate it and to figure it out. I was very happy with him. He was very professional. The price was reasonable and it wasn?t out of the ordinary. I was very much pleased with the price. They are very good once you establish yourself with them. They don?t run away once you have used them and when you call them back. I highly recommend them. The price was fine and competitive. There are a lot of people who would complain that they are more expensive than cheaper plumbers. However, the service provided by Al Bourgeois Plumbing & Heating was more effective and they could do the job. You get what you pay for. Their quality is fine. They are very conscientious. I would use their services in the future too.