Bourgeois Plumbing was founded on the principle that what is good for the customer is good for the company. This is the best description of the Bourgeois Advantage. Our technicians are honest men with the integrity that it takes to serve the public in a fair manner. Customers frequently commend our employees by letter or by a phone call and many customers have their “favorite” plumber. Our plumbers take pride in the work they do and are very careful to leave your home neat and clean. Award winning. After Hours Phone - (504) 835-9007. Additional e-mail - parts@bourgeoisplumbing.com. Award wining.
Business highlights
58 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, plumbing, drain cleaning, remodeling - general, kitchen & bathroom.
Services we don't offer
New construction, carpentry, roofing & electrical.
Amazingly unprofessional. Sent 3 different plumbers in one week to unstop a residential toilet. Plumbing malpractice at its WORST.
Description of Work: Unstop residential toilet
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$140
Response from Al Bourgeois Plumbing & Heating
I don't think it is malpractice when a customer refuses to properly address a problem and expects my company to keep working on a problem line. This member has been told that the sewer line is full of roots. He does not want to make any repairs to the line. I chose not to unstop the sewer again.
Rob H.
10/2020
1.0
appliance repair, plumbing
+ 0 more
I was told today, Oct 20, 2020, they wouldn't take the job because they are booked out for the next 2 months. That is until Dec 20, 2020. So if you need work before Christmas you better look elsewhere. I think it is more likely they just didn't want the job and didn't want to tell me that.
Description of Work: Repair of a leaking drain pipe
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Virtual R.
04/2020
2.0
plumbing, home remodeling
+ 0 more
The toilet is not straight (not perpendicular to wall) and it is not level. Also he grouted it in place! This protects them, but isn't good for this customer. It saves them being called back for some dumb thing a homeowner has done after they left. In the unlikely event the toilet needs to be moved, I will have a problem, unnecessarily created by a contractor. I believe the price was too high for the poor work, and I'm sure I paid for his time involved with the grout that I did not want.
Description of Work: Set a toilet
Rating Category
Rating out of 5
Response from Al Bourgeois Plumbing & Heating
I am sorry that you had a bad experience. However, I do not see a record of servicing this address([Member Information Removed] If this work was performed at another address by my company I will happily correct the issues that you have raised. It is our custom to grout the base of a toilet. It is not to prevent the home owner from lifting the toilet. It makes a cleaner looking installation and it prevent any water or other matter from entering under the base of the toilet and ultimately causing an odor. Most customers prefer that we grout the base. But in the future please ask the plumber not to use grout and they will happily oblige. I would very much like a follow up phone call from this member so I can clarify if this was indeed my company. Thank you Carl Bourgeois Al Bourgeois Plumbing 504-486-5731
Timothy H.
10/2018
2.0
plumbing
+ -1 more
No response from the business. Be aware that you will need to contact the business by phone directly; do not rely on the 'request for quote form' via AngiesList. Initially requested quote over 14 days previous to leaving review.
Description of Work: Requested quote via AngiesList
Rating Category
Rating out of 5
responsiveness
1.0
Response from Al Bourgeois Plumbing & Heating
Mr [Member Name Removed]: i apologize but the request did not get to our office. We are not an advertiser with Angie's List so we receive very little communication from them. In any future correspondence please use the form on our website www.bourgeoisplumbing.com. This has been a much more dependable way of contacting us electronically. We can also be reached by phone 24 hours per day. I hope we were able to complete the repair in a satisfactory manner. Thank you Carl Bourgeois
Larissa J.
04/2018
5.0
appliance repair, plumbing, water heater repair, drain pipe, home remodeling, gas leak repair, sewer cleaning, drain cleaning
+ 6 more
I adore the service provided Bourgeois Plumbing. I manager eight rental properties in older buildings and they have been my go to plumbing company for probably 10 years now. The are really the best. From my own home to the rental units, they alway find and repair the problem, even when it is not obvious. They are courteous, professional, reliable and affordable. I cannot recommend them enough.
Description of Work: Everything ! From clearing lines, gas repair, replacing toilets and general plumbing needs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen B.
09/2017
4.0
plumbing
+ -1 more
Fine. Worked quickly to resolve problem.
Description of Work: Unplug drain line
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen B.
09/2017
4.0
plumbing
+ -1 more
well done, prompt, worked cramped cabinet.
Description of Work: repair kitchen faucet
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Helena M.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
very well, no problems courteous, competent and price as quoted
Description of Work: hot water heater replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$990
Harold B.
04/2017
5.0
plumbing
+ -1 more
All done in one trip. Done well; both plumbers were professional and courteous.
Description of Work: Install new faucets, install new toilet, install kitchen sink and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Robert M.
12/2016
5.0
plumbing
+ -1 more
It has been somebody that we've been using in our family for over 30 years, maybe more than that. I had put on a new granite and they had to take the old sink and the fixture out so I could put that on and then they had to come back and reinstall. They've put in our hot water heaters over the years, not only at the residence I live at, but we have some rental properties and in my mother's house too. They've been with the family for over 30 years. They do everything I ask them to do, they really do. Their responsiveness is always very good. I think they have what we call steady customers, like us, you just get better response when you stick with them. They're very professional, they really know what they're doing. I've never had a call back in my life, come back and do something over, I never have.
Description of Work: I had to call them about some sink problems, to put some new o rings on and a disconnection underneath my sink because I had to install a new countertop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Carolyn S.
10/2016
3.0
plumbing
+ -1 more
Did not use Bourgeois due to their fee for service.
Description of Work: Needed a couple of new toilets installed. Readily set up appointment with them. When asked for an estimate of cost, I was informed that their rate was $190 per hour. I set the appointment, but another plumber quoted me a lower price. I ended up not using Bourgeois, but the other company instead, saving myself about $200.
Rating Category
Rating out of 5
value
2.0
T B.
05/2016
5.0
plumbing
+ -1 more
Water was leaking into my garage from under my water heater. I call them when they opened Monday morning knowing they may be closed as it was Memorial day. They were open and booked for the day however the person who took my call was very nice and reassured me they would send someone out to look at the problem and then get the water heater replaed within a few days. Someone came by noon - called first and was prompt. The person was very polite and professional. He checked my water heater and said that it was fine and the water was actually draining from the AC overflow. He spent time showing me where the water was coming from. He was able to unclog the line and the water stopped. I was charged nothing for the time he spent. I will definately use this company again and will recommend them to my friends and family. The technician really made my day - nice courteous and honest service - goes a long way!
Description of Work: Checked my water heater. When he determined it was fine and that the water was coming from the AC system overflow he continued to work to help itdenify the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa H.
04/2016
3.0
plumbing
+ -1 more
I contacted this company about their hourly rate for plumbing services and I was quoted a fee of $109.00 per hour. This fee was in line with other plumbers on Angie's list and I chose this company based on the feedback. I am on a budget and I really try to stick to it. I scheduled service and was given a window of 10-2:00. At no point was I ever advised that I would be charged for the plumber's travel time to my house and I certainly was not told that I would be charged for the time it would take the plumber to write out the invoice. At 1:52 pm on the date of my scheduled service, I received a call that the plumber was on his way. The plumber, Christopher, appeared at 2:15 pm and we reviewed the needed service. He did not present me with a card. Christopher completed the service around 3:30 and the work looked great. He cleaned up his mess and then advised me that he was going to his van to write out the invoice and would be back. I waited for Christopher to return with my invoice. And I waited. And waited. He reappeared around 4:00 with my invoice for 2.00 hours of work and materials. I questioned why I was being billed for 2.00 hours of his time. I was then informed of the mandatory charge of a .25 hour of time for "travel". I was also advised that I was being billed for the 20+ minutes it took him to write out a quarter page of information on an invoice. I questioned Christopher about this practice and he said that "they make him do this". I called this company about this practice and the woman I spoke with, I think her name was Patsy or Cathy, confirmed that Al Bourgeois does indeed bill for the time it takes the plumber to write out the invoice. She agreed to knock .25 hour off of the bill "rather than argue with me" about the travel time and invoice preparation fee. I have never had someone that purports to be a professional bill me for an invoice and I think it is a very poor practice to engage in. I will never use this company again.
Description of Work: Redirected the emergency overflow pipe on the hot water heater
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$245
Eileen D.
02/2016
5.0
plumbing
+ -1 more
Bought a 60 year old house with mostly original galvanized pipes plumbing, all severely corroded. I called Bourgeois based on good ratings, and based on them being around as a family business a long time. They returned calls promptly. They were backlogged, so it took awhile to get someone out to give an estimate and then get on the work schedule. Two plumbers worked for ~5 days replacing all the galvanized piping in the house with copper, which involved crawling under the house and breaking into walls behind shower/baths/sinks to replace lines there. The guys were very professional, showed up on time every morning, broke for an hour lunch, and then left at 5pm everyday. They cleaned up after themselves, and hauled away all the trash/old pipe. I was impressed that they insulated all the exterior (crawl space) plumbing as they were installing it - without me even thinking to ask about it. So happy that I didn't have to go behind them to insulate! Everyone from the office coordinator to the estimator to the plumbers, were great to work with. Very pleased with the quality of work and attention to detail. I've no reservations in recommending them, they deserve their top rating.
Description of Work: Replaced the entire plumbing system in the house. All pipes, from fixture to the water main. Also replaced toilet wax ring, and 3 sets of fixtures/faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Ginger G.
02/2016
5.0
plumbing, sewer cleaning
+ 0 more
The employee who came out was very kind and professional. On time, maybe even a few minutes early. Very kind and helpful. I am on the high maintenance side and want perfection. The employee worked fast and efficiently. He also retouched a few areas I wanted made more perfect. He did this with a good attitude and without any hesitation, even though he was packing his car and ready to leave. We use Al Bourgeious Plumbing's commercial unit for the company I work for. I have never been disappointed, which is how I decided to have them do my home plumbing work. I am very happy and highly recommend Al Bourgeious Plumbing for home or office work. They are competitively priced, but considering you get what you pay for, they can't be beat.
Description of Work: Changed out my sink. Fixed bathtub plug that fell off and wouldn't drain (because it got stuck in the "plug" position).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Timothy B.
02/2016
5.0
plumbing, sewer cleaning
+ 0 more
I used Al Bourgeois Plumbing to perform a Pre-Purchase inspection of my home before buying in Sept 2015. They did a great job inspecting and informing me of the health of the house's plumping; including main drain video and small issues within the home. When I was ready for them to come back for some small repairs, they were great. They showed up within the scheduled window, with a pre-call to inform me they were heading my way and would be there within 20 mins. Brad came in and was very professional as we walked through what I needed done. He tuned up the Master Bath shower faucets that were leaking, as well as an outdoor hose bib that leaked at the handle T. He was able to simply replace some worn internals (seats, rings, or something), and noted that the hardware was fine, and that replacing the worn parts was MUCH more cost effective than new faucets and that they were healthy and would work fine for a quiet a while longer. He was professional, cleaned up the job site well, and did a great job over all. They'll be my first plumbing call from now on.
Description of Work: Plumbing / pipe inspection for home purchase in Sept 2015, then I hired them to come back after I bought for some repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dawn M.
01/2016
5.0
plumbing
+ -1 more
The job was scheduled within a reasonable amount of time. The employees completed the work as prescribed and we have not had any problems.
Description of Work: Installed shut-off valve in our condominium.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$434
Larry B.
09/2015
5.0
plumbing
+ -1 more
Job went great. The office coordinated the work with my tenant and was completed very quickly.
Description of Work: At my rental house they replaced old poly butle pipe with pex pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Al Bourgeois Plumbing & Heating
I appreciate you taking the time to post a review of our company. I am happy that the job went well. Please do not hesitate to contact me if I can be of service to you. Carl Bourgeois
Bonnie R.
08/2015
1.0
plumbing
+ -1 more
Contractor was no show, don't understand the point of this review
Description of Work: Contractor did nothing, wouldn't even come out and give their supposedly free estimate.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Al Bourgeois Plumbing & Heating
We may have declined to offer service to this member because of her location. We serve only parts of her parish. But we DID NOT NO SHOW as we did not set any appointments nor did we let this member believe that we could help her. Thank you Carl Bourgeois
ELAYANOR D.
08/2015
5.0
plumbing, drain cleaning
+ 0 more
THEY ALWAYS DO A GREAT JOB.
Description of Work: CLEARED DRAINS AND STOPPED A LEAK IN THE BATHROOM
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Al Bourgeois Plumbing & Heating
Thank you for taking the time to review our company. We appreciate the nice comments and appreciate you as a loyal customer. Thank you, Carl Bourgeois
Melinda E.
08/2015
5.0
plumbing, remodeling
+ 0 more
The plumber was able to remove old valve without tearing into the wall or going under the house for extensive plumbing work. He was then able to clean out the valve and line and replace needed parts to restore cold water flow to the sink.
Description of Work: Repaired kitchen sink plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Al Bourgeois Plumbing & Heating
We are always happy when we can get a problem solved with much less work than our customers anticipate. Thank you for being a loyal customer. Do not hesitate to contact me personally if I can be of assistance to you. Thank you Carl Bourgeois
Peggy M.
08/2015
5.0
plumbing, drain cleaning
+ 0 more
I had a bad clog in my kitchen sink that needed to be cleared. I called their office for an appointment and was given a next day appointment, which I thought was great. Then about an hour later, the office called to tell me that they had an available technician and he could be there in 10 minutes. I left work to meet him and he was there promptly as stated. The technician was very polite and professional. In addition to clearing the clog, he ended up having to replace a small section of PVC pipe under the sink because it had a hairline crack in it and when reinstalling that piece, it broke. Even with having to take the extra time to cut and replace that piece of pipe, the job was finished in less than an hour. The only complaint I would have (and it is a very small one) is that the technician did not give me a copy of the completed work order so that I would know exactly what was done and the breakdown of the charges. The total was in the neighborhood of $132.00 and the technician just wrote down my credit card number and I assume that the office will run the payment on the card. All said and done, I would definitely recommend them and will use them again in the future.
Description of Work: Cleared a bad clog in my kitchen sink and replaced a small pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Response from Al Bourgeois Plumbing & Heating
Glad we were able to get to you immediately. We know there is nothing more disruptive than a stopped up kitchen sink. Thank you for the nice compliments about my employee, Jeremy. He should have given you a copy of the work order. I will address that with him. Thank you for using Al Bourgeois Plumbing. Please do not hesitate to contact me if we can help in the future. Thank you Carl Bourgeois
Charles S.
08/2015
5.0
appliance repair, plumbing, sewer cleaning
+ 1 more
Al Bourgeouis Plumbing was called and came out on short notice to perform a video inspection of a washer/sewer line as part of a house sale inspection. They were called to get a second trusted opinion to an earlier finding by someone else of unknown reputation which was poorly documented. AB Plumbing was punctual and everyone was satisfied that their finding of a broken pipe was professional, more thoroughly documented, and indisputable. Their office staff is equally impressive due to their friendly, courteous nature and prompt attention to any request. Had used AB Plumbing several times before over many years with similar satisfactions. Would highly recommend this company without reservations.
Description of Work: Did video inspection of washer/sewer line as part of house sale. Found broken pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Al Bourgeois Plumbing & Heating
Thank you for the favorable comments. Sorry to see you move as you are a valued customer. But we wish you the best in your new home. Hope you have been able to make that move and have gotten settled. Best wishes, Carl Bourgeois
shannon D.
07/2015
5.0
plumbing, drain cleaning
+ 0 more
The plumbers who came to the house were professional and worked very well with my carpenter. They seemed to be working very efficiently, although the job did take a while longer than I had expected. I wish I had been better informed before the job started. I didn't realize ahead of time that I had to have a roofer work with the plumber to install a vent. Also, I was told the job would not be problematic, but didn't expect it to be quite that expensive. I realize that they didn't know the full scope of the job until the walls were down. However, I'm happy with the work and would use them again.
Description of Work: We wanted to move a shower in the upstairs bath to make more room in the bathroom. Bourgeois came out and rerouted the lines and the drains. It was a pretty big job and took the better part of two days.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Al Bourgeois Plumbing & Heating
Thank you for taking the time to review our company. In remodeling it is many times difficult to for see many of the obstacles that we encounter. I hope we did not cause you any inconvenience. I am pleased that the job did meet your expectations when complete. Please do not hesitate to contact me personally if I can be of further assistance. Thank You Carl Bourgeois
lawrence C.
07/2015
5.0
plumbing
+ -1 more
They did a very good job. They came out once and resolved the issue.
Description of Work: They have replaced the plumbing under the sink to the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Response from Al Bourgeois Plumbing & Heating
I appreciate you taking the time to write a review for our company. I am happy to see that all went well with your repair. I thank you for the many years of continued patronage. Repeat customers are the very essence of our long term success. Please do not hesitate to contact me if I can be of any assistance to you. Thank you Carl Bourgeois
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation
FAQ
Al Bourgeois Plumbing & Heating is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Al Bourgeois Plumbing & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Al Bourgeois Plumbing & Heating does not offer free project estimates.
No, Al Bourgeois Plumbing & Heating does not offer eco-friendly accreditations.
No, Al Bourgeois Plumbing & Heating does not offer a senior discount.
Yes, Al Bourgeois Plumbing & Heating offers emergency services.
No, Al Bourgeois Plumbing & Heating does not offer warranties.
Al Bourgeois Plumbing & Heating offers the following services: Plumbing, plumbing, drain cleaning, remodeling - general, kitchen & bathroom.
New construction, carpentry, roofing & electrical.