Al Bourgeois Plumbing & Heating

I have used this firm since the early 1970s: house was re-plumbed; a bathtub had to be replaced; numerous p-traps and toilet flappers replaced; shower stall pans replaced; sewer line repaired. Never a problem. Always highly professional and dependable.

I had been juicing and put the fruit I didn't use in the garbage disposal. I really loaded the thing up. Anyway, it caused a nasty clogged in the second sink. I used an OTC drain cleaner which didn't work. The water just sat there and didn't budge for 2 days. I called Al Bourgeois Plumbing and made an appointment for the next day. The office called at the time they said they would to let me know the plumber was on the way. He, Rafael, showed up on time and went right to work. Rafael was polite and funny and unclogged the sink in no time. He then went to the toilet that had been running for months and made a minor adjustment to some apparatus inside the tank. Problem solved. The bill was $99 but I used my Angies list coupon and got $10 off. Rafael was great and I will definitely use this company again. Thanks, Angie's list!

It went very well. They showed up when planned and the job took 3 days, instead of the 4, they estimated. The final price was also several hundred less than the estimate! I have rarely had such courteous, efficient and professional service from a plumber.

They are excellent, I've been using them way before Angie's List existed.

They are very good. He was able to get it taken care of in about 10 minutes. He keeps everything in tip-top shape, and I've been using them for about 30 years now. I have had them help me with so many things over the years, from water softener help to leaks to remodeling. They are very knowledgeable and are very responsive in emergency situations. I highly recommend them!

My experience with them was okay and he did a good job. They were very quick. The quality of the work was good, but I had mentioned to him that I thought I had a leak on the other side of the sink where the pipe was. He said he checked it, but I thought I noticed a little water down there yesterday and I'm still watching to see. I can't really complain about it because that wasn't the real reason I called them.

This was the day after Thanksgiving and I was off. I asked the plumber if he was unhappy about working on a day when a lot people were not working. He stated he was very happy to have a job and happy to be working for a good company. I thought of a couple of other things for him to do while on site. I have seen service men roll there eyes when you ask them to do more work than what is on the work order. What I got was a sincere reply my request or addtional work "I am here until you are happy."

They were pleasant and professional. They showed up promptly. They did the work well. It was a fair price. The work was performed as I expected it to be and I was not disappointed. They were not particularly cheap. There were cheaper people but they may not have done as good a job.

They are responsive and do a good job at a fair price. I've been using them for 40 years. Their company has been around forever. They can handle almost any problem.

Sewer line had periodically stopped up for several years. I could clear the blockage myself but usually it would stop up again soon after.We called another plumbing company and used them for months. Their work in cleared the line and sometimes lasted longer than my own work, but the problem always came back. Finally, after a number of calls, they suggested a pipe replacement project for $3,800, which we simply could not afford.Since we still had the problem, I decided to try another plumber and came across good reports for Bourgeois Plumbing on Angie's list. Their plumbers came, listened carefully as I described my repeated, partially successful attempts to clear the line and recommended replacing a portion of pipe to eliminate a sharp bend. They did the work — digging in a hot crawl space with about three feet of clearance in which to work. Their replacement eliminated the sharp bend, simplified the pipe layout and ended the problem. I know my ratings and praise may sound over-effusive, but these plumbers solved what had become a nightmare of a problem! If they had charged much more I would have gladly paid it and considered it reasonable.

My appointment was actually set for January 8 at 0815 hours, however, I received a phone call from the company on January 7 advising they had a plumber in the neighborhood and asked if it was convenient for him to stop by. Ralph (plumber) arrived within 20-25 minutes, observed the problem and had it repaired within approximately 30 minutes. Ralph was friendly, courteous and professional. At the time of service, there was a $10.00 member coupon for Angie's List members for any service repair thru Al Bourgeois Plumbing and Heating. I currently do not have a printer to print the coupon, but Ralph acknowledged the discount on my final bill anyway. If I ever need a plumbing company again, I will definitely call Al Bourgeois Plumbing and Heating again. They have definitely restored my faith in plumbing companies again. Thank you!!

Great, very professional, fixed everything to high standards and was finished in a quick time.

Very well. Quick response. Reasonable price. Courteous. Left job area very clean.

Good experience. Our old kitchen faucet needed to be replaced. Only problem was the service professional had to retap the marble countertop for the new faucet, so naturally the labor charge was a bit higher than normal. Everything looks great and works as it should. We have used Al Bourgeois Plumbing in the past with great results. I have lots of confidence in these folks, and they are respectful of your time and your home.

Before our cabinets were installed, we asked these plumbers to move a gas line which would have conflicted with the placement of our expected cabinets. They did a great job. They were not the first plumbers we called for this, but they were the only plumbers who understood what the issue was and completed the required work properly. We then called them back, after the cabinets and countertops were in place, to install our cooktop, and hookup our dishwasher and sink. They did a wonderful job and we were and are highly satisfied with the quality of their work. Several months later, we called again, this time regarding an on-demand water heater that was not heating. The repairman systematically went over everything and ordered the correct part, having it sent next day delivery. He returned to install the part and it has performed perfectly since then. We were very happy with the service and will call them again.

The serviceman showed up on time (I had a "First Call" visit scheduled). He was quick in troubleshooting the leak. He asked what gas appliances I had working at that time, then looked at the the gas meter. He then turned off all the necessary appliances so that gas usage was down to zero. He let me accompany him back to the meter and showed me how to read the dials and tell there was a leak. After verifying the leak, he got under the house and traced it to a length of pipe that had been pushed underground (due to settling of our house) and had corroded. He came out and explained what was going on under there and what he had to do to correct it. He also saw a future leak potential in another pipe and suggested it be disconnected and capped, since it was no longer in use. I OK'd the repairs and he called to the warehouse to have a length of replacement pipe delivered here. He removed the old pipe and crawled all the way out from under the house to show it to me (it was really corroded). Then he replaced the section of pipe and capped off the other pipe as recommended. All with a minimum amount of noise or other disturbance. Any time I had to be consulted or advised of the progress of the work, the serviceman was polite, courteous, and patient with my questions. He left the jobsite as clean as he found it. He remembered to turn the water heater back on and also came in to check that the stove was operational. The price charged was about what I expected it would be. If I had to describe the job and the serviceman in as few words as possible I'd say: polite, courteous, patient, quick, efficient, reasonably priced, satisfied.

They do very good work and I'd highly recommend them.

The experience went very well. I am very pleased with the great professionalism they provided. They showed up on time and kept me informed of what was happening. The water heater replacement took place in the attic of my two story house on a very hot New Orleans day. They disconnected and took away the old water heater. They struggled getting the new heater up the staircase and up the attic stairs. The servicemen were polite, professional and pleasant throughout the install. The price was as quoted.

I'm not a review type person, but I have to say after 7 years Al Bourgeois has earned my trust and admiration. But especially today. Today, I had some new flooring put in to my laundry room and it was clear to me the installers did not know how to deal with a gas dryer (ahem sub-sub contractors from Lumber Liquidators). So after the flooring was done I had them merely situate the washer and dryer back to where they belonged intending to call my plumbers the next day or so to hook them back up properly. Immediately after they left I heard BOTH a water leak and a hissing gas sound - I called ALL the 'Emergency Plumbers' Google offered with no results (about 7:30 p.m.). Voicemail or dead rings, Roto-Rooter couldn't come until the next day, and volunteered to call the fire dept. for me - I told them I could handle that if needed. Al Bourgeois (my standard plumber) was at my house in 30 minutes after my call (after hours, to their emergency line). Not only did they fix the problem, but they triple checked to make sure I was safe and BONUS they hooked up my washer and dryer again. These guys are the best, most conscientious plumbers in New Orleans. I should not have even bothered to call around to other 'emergency" plumbers.

This was my first time using Al Bourgeois Plumbing. I called on Wednesday and described the services I needed and asked if they were willing to do such a small repair job. They said yes and gave me an appointment for "first call" (I was told that would be between 8:00 and 8:30am) on Friday of that same week - perfect scheduling for me. I did not ask for an estimate or ask about their rates, so I had no idea how much the repairs would cost - I knew I had to get the toilet fixed no matter the cost! Their tech arrived about 8:10 Friday morning and I showed him the locations of the needed work. He said he could handle all of it and went right to work; he had all the parts he needed in his van. He finished all the work in about 45 mins. then went to his van saying he would be back in a moment with the paperwork; I did tell him that I had a $10 Angie's List coupon that I wanted to use. While he was in his van, I tried all the fixtures and the toilet to make sure everything was in working order - it was! I was very pleasantly surprised to see that the total bill was less than I had anticipated - I even asked if he was sure the amount was correct! The job was done quickly and professionally, and the tech was very polite - I can only assume the repairs will last until "wear and tear" require something else. Thank you for a job well done.

He was very honest and accurate. He was on time and the price was great.

The service was professional, on time, and completed quickly. The plumber explained what needed to be done and when he was finished, left the work area very clean. The company also removed the old water heater from my property. I will use this company again and highly recommend the service to others.

They showed up on time and knew exactly what to do and what was needed. He completey replaced all the undersink plumbing and even had to cut a hole in the wall to make the proper repairs. He got it all done in one day and cleaned & repaired everything he did. He also repaired the tub drain with no problem even though it was a challenge. I would use them again.

It went very well. I called for an estimate and they were at the house in a few days. They called me with the estimate a few days later. It was only a week or 10 days to the installation. The 2 plumbers were very courteous and cleaned up after themselves. They took about 2 (or 2 1/2) days. We had minimal interruption to our water supply, about half a day, as they made sure all pipes were in place and they turned off the water only when they had to. The job was much less disruptive than I thought it would be. They also finished faster than I thought, by about a day. That was good. When I was billed, the bill was a little less than I had expected!! That was good, too. I certainly will use Al Bourgeois Plumbing for my plumbing needs in the future.

They were excellent. They did a great job and they knew what they were doing. They were on time and professional.