Al Bourgeois Plumbing & Heating

Last 3 visits: 1/ Nov. 2014 - checked electric water heaters. Internal switch automatically shut off. Problem resolved 2/ April 2014 - repaired seal on toilet to floor and inspected dishwasher for leaks. Problem resolved. 3/ Aug. 2013 - installed garbage disposal in kitchen sink. The first plumber did not tighten all the screws and there was a leak on the cabinet floor that continued unseen for a few weeks. Bourgeois sent another plumber that fixed it without charge. Problem resolved.

Well done. The work took longer than expected due to the rain (daily) that made it difficult to keep water out of the hole that was dug to fix pipes associated with the pool.

This is an old school company that really takes care of its customers. I can call for whatever the problem is, and appointments are within a few days. They do the work well, and while no plumber is cheap, they are reasonable in price.

It went very well, it was a simple fix. I spent less than $200. 2 workers came out. My interaction was fine, they were very polite and I would probably call them again. It took about 15 minutes. They were in and out in a short amount of time. hey were very prompt.

Professional, timely, fair prices.

Always Excellent service but not cheap. was supposed to get information back to us about a shower knob but never did.

Tight quarters to work in. They had to lift both washer and dryer over the water heater pan to get it in place. Did a great job, done quickly, neatly, no mess.

Their service went very well. They came out on 2 occasions. On both occasions they were able to quickly diagnose and repair the problem. They sent out good plumbers. They were professional and did a through job. We have not had any issue since they were out. I did have to wait a bit to get them scheduled because they are a popular plumber. They did show up as scheduled.

Good people to deal with.The provider was punctual. He climbed onto the roof and ran a camera down into the sewer line. He described to us what he found in concise, easy to understand terms. A month later we asked if they'd kept the DVD, and they said not only did they have it, but they would drop it off at our home the next day.

It went great. They were right on time. I felt like I was asking for a lot (3 different things) and I was shocked that the plumber, Bradley, got it all done in less than an hour, and only charged $117.50. (I supplied the replacement gas hose, which was about $30 at Lowe's, that may have saved a little on the cost.) Everything works great! Highly recommended!

Ron came out and determined that the line under the slab at the toilet had separated. I was lucky in the fact that the toilet was very close to the edge of my house and repairs could be made with hand digging. They had a crew come out and carefully dug out just what was needed to get to the broken section. I just had new tile floors installed and was concerned that the needed replacement of the toilet flange and vent stack (required to replace this section of iron pipe with plastic) might involve breaking out my new floor. I was impressed with all the investigation Ron did to determine exactly what was needed and his helper Bryan was spot on as well. With some luck and and by working harder, longer and smarter under the house Ron and Bryan completed all the repairs in a timely and professional manner without even damaging my new floors. Al Bourgeois Plumbing once more demonstrated to me that I keep making the right choice for my plumbing repairs.

Repaired shower scald shield on faucet.

They were unable to identify and fix a slow leak in the under sink shut off valve. I had to call another plumber.

Professional, courteous, etc. Very pleased with the service received and will contact them for any future plumbing problems.

They are really good! He is completely trustworthy qnd they do prompt work.

The plumber Bourgeois dispatched (Chip) made quick work of replacing all the components. I have used this company many times in the past and find everyone to be very courteous, competent and extremely professional.

Everything was fine. He also showed me how to solve the problem myself when it happens again.

I have used this company for about a year. They are prompt and have performed repairs properly. They sometimes have to order a part and return to complete the service, which is my only complaint, but this has been the case with other plumbers. I will continue to use them.

*****Based on ratings and quick availability, my husband wanted to try a different plumbing company (Not Bourgeois) that is very highly rated on Angie's List. They were very friendly, but they did not have experience(obvious) with an old toilet. We spent a lot of money to basically have the same problem after 2 visits and $265.00.*** AL Bourgeois Plumbing - Review We used Bourgeois a couple of years ago and the gentleman did a great job. Happily, Howard was sent to us again today and fixed the problem:-) (The flapper did not seal tightly after each flush, which caused seepage and a whooshing sound every 10 seconds-made us crazy!) Howard is very focused and detail oriented. He made certain that everything was in working order and that I was pleased. They no longer give set times for arrival- so I am unable to leave a rating on punctuality I am sorry that we just did not call Bourgois in the first place--we would have saved a lot of money, time and grief. Won't make that mistake again:-) Will definitely use them (and will request Howard!) again.

It took two weeks to come out and give me a verbal quote, which he did warn me about. He then said it would take a couple weeks to start the job. Then it took two more weeks to get a written quote after I asked for it. The written quote did not include all the items I asked for and was $600 less than the verbal quote. I then called to get the price confirmed and they said the foreman who does the pricing is not available and I have to wait until tomorrow. This company seems to be overwhelmed with business and can't keep up. I'm going with someone else.

I called for a simple kitchen not draining issue and they had no appointment available for over 2 weeks. No kitchen sink for 2 weeks is simply not acceptable!

I called Al Bourgeois plumbing based on many recommendations of family and friends. An estimator came to the house to discuss what I wanted done. I made it clear that all demo would be done which would allow a clean slate for the plumbers to do their work. They were to install 2 acrylic tubs and plumb 2 shower valves. Access panels currently in place reveal no need to break concrete as there was plenty of room to replace any existing plumbing or move it as needed for the new bathtubs. I specifically bought fixtures that would line up closely to the existing plumbing which is ABS. I understood the need for the removal and replacement of traps, etc, as needed. All materials were to be supplied by the plumbers other than the fixtures I had purchased. After 10-15 minutes the estimator left and said he would get back to me. After two weeks, I had to call Al Bourgeois plumbing to ask for an estimate. After a few calls over a couple of days, I reached the estimator and inquired about the job. It sounded as if he had forgotten the job. He then took a few moments and quoted $2200 which sounded like a number that he just thought of rather quickly. It took a few more days of phone calls to get a written estimate to see if we were on the same page. The estimate was vague with a $2200 quote based on 2 days of labor. To me, that is very high for the work requested and the clean slate in which to work. I understand the price could have been lower if they finished early, but I did not want to take that chance. Ultimately I was dissappointed in the lack of interest to do the job. I have no doubt they do good work, and I will probably try to use them in the future. This job was given to another well respected plumber who got back to me within 3 days with a reasonable price.

Once they got there, they were very professional and did excellent work, but the office seems a bit disorganized. The first guy came out to fix the sump pump, but said he didn't have the tools to fix the sewer pipe. A foreman type person came out to do the estimate for that and to estimate a major re-piping job. It's an old house. He let me know the improvement would probably not be worth the expense. When he didn't get back to me for a week, I called the office and he didn't seem to remember ever being at my house. I finally got the estimate and while his re-piping cost was not unreasonable, I took his advise and spared the expense. They did the sewer pipe work in about half the estimate time -- another nice job -- but I never got a bill. After nearly a month went by I called and they said, unlike most plumbers who want to get paid before they leave the house, it ususally takes them a month to get a bill out. When I finally got it, it was less than the estimate since it didn't take as long and I immediately paid over the phone. While not the most well-organized people I've ever done business with, they are professional, courteous and do fine work. I would recommend them to others.

It didn't go that well, since the provider wasn't available for two weeks. I don't care how good you are, if you can't handle a new customer for two weeks, you not very effective.

Very good service. The plumber was very polite, friendly and informative. Did his work quickly and the results were very positive.This is an older home and it has the usual problems with galvanized pipes, old traps, etc., but he managed to get everything working in good order, and in very reasonable time.