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Al Bourgeois Plumbing & Heating

Plumbing, Drain Cleaning, Water Heaters,

About us

Bourgeois Plumbing was founded on the principle that what is good for the customer is good for the company. This is the best description of the Bourgeois Advantage. Our technicians are honest men with the integrity that it takes to serve the public in a fair manner. Customers frequently commend our employees by letter or by a phone call and many customers have their “favorite” plumber. Our plumbers take pride in the work they do and are very careful to leave your home neat and clean. Award winning. After Hours Phone - (504) 835-9007. Additional e-mail - parts@bourgeoisplumbing.com. Award wining.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, plumbing, drain cleaning, remodeling - general, kitchen & bathroom.

Services we don't offer

New construction, carpentry, roofing & electrical.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8174 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 151-174 of 174 reviews

Renee O.
06/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They re-routed a pipe that had busted beneath my slab. No digging required. They were very fast, efficient, professional and didn't leave a mess. I'm happy to recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2.5

Response from Al Bourgeois Plumbing & Heating
We appreciate you taking the time to post a review of our company. I am pleased that we were able to meet your expectations with this job. Please do not hesitate to contact me if we can be of further service to you. Thank you Carl Bourgeois

Scott H.
03/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: They cleared a clog in my main drainage line. They came out quickly and completed the job quickly. Very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Al Bourgeois Plumbing & Heating
I appreciate you taking the time to post a review of my company. I am happy to see that all went well with your repair and you were pleased with our service. Please do not hesitate to contact me if I can be of further assistance. Carl Bourgeois

Walter M.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Used compressor to clear calcium deposits from water system. Replaced faucet in shower. Happy with outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Al Bourgeois Plumbing & Heating
Thank you for posting a review of my company. I am happy to see that all went well with your repair and you were pleased with our service. Please do not hesitate to contact me if I can be of further assistance. Carl Bourgeois

Larry B.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Al Bourgeois Plumbing & Heating
Thank you for taking the time to review our company. We appreciate your business. Please do not hesitate to contact me if I can be of service to you. Thank you, Carl Bourgeois

WILLIAM M.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Al Bourgeois Plumbing & Heating
I appreciate you taking the time to report on your experience with my company and for the positive ratings. please do not hesitate to contact me if I can be of future service to you. Thank you, Carl Bourgeois

Albert O.
12/2014
5.0
plumbing, remodeling, home remodeling
  + 1 more
unknown
Description of Work: Replace kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Al Bourgeois Plumbing & Heating
thank you for taking the time to post a review of my company. I am happy to see that you were pleased with our service. Please call on me if I can help you in the future. Thank you, Carl Bourgeois

linda C.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Washer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Al Bourgeois Plumbing & Heating
I appreciate a member taking the time to post a review. However it appears this may be an erroneous review. I do not find this customer or address in my customer lists. I believe the service may have been provided by others. Thank you

Donna B.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joe S.
07/2013
5.0
plumbing, remodeling, drain cleaning
  + 1 more
See above!
Description of Work: I have used Al Bourgeois Plumbing over the last 6 years on a variety of rental properties and my own home. They are top notch and professional and yes, they clean up any mess they make before leaving. Over the years they have unclogged drains and toilets, installed new garbage disposals and hot water heaters and put down gas lines for our swimming pool heater. All service industry business should operate like these guys. They are not the cheapest- but they are the best. And you do get what you pay for. If you want your job donr right the first time, by all means use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Al Bourgeois Plumbing & Heating
Thank you for your gracious comments. We understand that there are two factors that make our business strong - GREAT EMPLOYEES AND GREAT CUSTOMERS. Like yourself, we are pleased to be serving second, third and fourth generations of New Orleans families. Please do not hesitate to contact me personally if I can ever be of assistance to you. Thank you, Carl Bourgeois

Barbara L.
06/2013
5.0
plumbing
  + -1 more
perfect
Description of Work: performed inspection on Pressure vacuum breaker for city

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Al Bourgeois Plumbing & Heating
Thank you. I hope we can service your plumbing needs in the future.

wayne M.
06/2013
3.0
plumbing
  + -1 more
to high
Description of Work: to high
Rating CategoryRating out of 5

Response from Al Bourgeois Plumbing & Heating
This customer reported a leak under the slab of his home. He wanted a free estimate to repair the leak. I cannot estimate a slab leak until the location of the leak is determined. I have to charge to do leak detection as most companies do. If he got a free estimate from someone they had to take into consideration many unknown factors and I would suppose his estimate reflected that. At no time did we indicate that this would be a free estimate. We do provide free estimates on many types of work but unfortumnately we cannot do so on under slab leaks.

Albert O.
05/2013
5.0
plumbing
  + -1 more
These guys are the best.
Description of Work: Repaired leaky faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Katherine W.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Al bourgeois is our savior from the countless times we've had plumbing emergencies and small jobs. They come out as fast as they can. We've been hiring them for fifteen years. I would not call another plumber.
Rating CategoryRating out of 5
Yes, I recommend this pro

John H.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They went far beyond what I expected, finally solving for a reasonable price a recurring plumbing problem that had plagued my house for years. Their solution was simpler and far less expensive than another plumber with whom we had worked during our attempts to find a solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Mildred S.
05/2012
5.0
plumbing
  + -1 more
Excellent job!
Description of Work: We have a very old American Standard low boy toilet that has been hard to repair over the years because of it's age and parts availability. The tech came out promptly and was extremely focused - he fixed it better than previous contractors have. I am VERY pleased! The labor cost is $79 per hour - not cheap, but it is the going rate. I have other projects and definitely plan to use them again! Finally - we have a great plumbing service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Gary K.
04/2012
3.0
plumbing, water heater repair
  + 0 more
Did not fix the problem -
Description of Work: Electric Hot water heater turns off

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$185

karen H.
12/2011
5.0
plumbing
  + -1 more
see above
Description of Work: I had a leak under my kitchen sink, they sent a service person quickly and he got right to work, had everything on his truck. He kept everything neat and orderly, worked quickly and completely replaced the old leaking pipes. Christoher was the plumber's name. He was professional, polite, and cleaned up completely, even wiped his shoes every time coming in the house :) I will definitely call on them again as I had nothing but excellent experience with both the phone staff and the plumbing repair personnel. A+ company as far as I am concerned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

c L.
09/2011
1.0
plumbing
  + -1 more
unknown
Description of Work: my husband and I have a home in the garden district and for some reason cannot get a plumber to install a simple handheld tub wand installed.We were told this company could handle the problem easily.It took weeks to get them to come over and the technician took one look, said you need to special order this part from the same old raggedy catalogue I had seen many times before and then you never hear from them again.Well, it was deja vu.He couldnt wait to go.So I went to Harry's Ace Hardware found a man to help me and guess what?I fixed it myself.It works and looks great.Why can we put a man on the moon but can't install a handheld shower wand?Shame on you.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0


gerald M.
07/2011
5.0
plumbing
  + -1 more
GREAT
Description of Work: REPLACED AN OLD FAUCET & THE DRAIN..I BELIEVE HIS NAME WAS HOWARD. NO KVETCHING ,JUST GOT TO IT & DID IT. NO PROBLEM SO FAR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

cheryl A.
03/2011
5.0
plumbing
  + -1 more
see above
Description of Work: needed bath fixtures fixed due to severe mineral build-up causing leakage. my brother spoke to plumber on phone and explained the problem they came the next day. gave a "b" for punctuality only because my brother did not set up a time so kinda not the company's fault. took them 2 hrs to do a job it would have taken my brother all day and multiple trips to hardware stores to do. will use again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$214

Peggy R.
02/2011
5.0
plumbing
  + -1 more
see above
Description of Work: Trying to replace basin faucet, the water shut-off valve broke and then a pipe broke. I took this as a sign not to continue and call a professional. I joined Angie's List and found this company. The gentleman who came had just started the work when he noticed the basin was cracked. He said he wouldn't feel right about putting new hardware on a basin that would probably start leaking and then I would be paying twice. I bought a new basin which he installed. He was great. I loved the honesty even when he made fun of my painting. I would call again and probably will have to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

betty W.
12/2010
5.0
drain cleaning
  + -1 more
excellent service!
Description of Work: we had slow drain in the master bath, the serviceman came out and was very professional and friendly took careof the problem and to boot cleaned up behind himself. I would recommend this company to friends and relatives with a good heart.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Al Bourgeois Plumbing & Heating
Thank you for taking the time to post this report. It is our goal to leave your home spotlessly clean. It makes me proud when a customer recognizes that our cleanliness sets us apart from others. Thank you for the nice comments. Sincerely, Carl Bourgeois

Brad B.
07/2009
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Wonderful.
Description of Work: I had an a/c issue where my a/c was not working cause the drain pan from a/c to main drain was not draining and needed a plumber to unstop it. I did my research and saw where Al Bourgeois plumbing had good reviews. I called and the receptionist was very professional and courteous. Were able to get to me the same day and called me back letting me know when the service tech was on his way. Ed arrived and he was very neat and wiped his shoes before he entered. He placed a drop cloth in area where he worked and did not do anything that he did not think was required, so I did not spend money on something I may not need. He was very polite and explained everything in detail. Never once mislead me or anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Al Bourgeois Plumbing & Heating
Thank you for your kind words. We work very hard at customer service. It is very rewarding to me personally when a customer takes the time to recognize the efforts of one of my employees. I always show my appreciation to my employees when they are cited by a customer for doing a good job. Thank you for using Al Bourgeois Plumbing for your plumbing needs. Carl Bourgeois

Mark B.
03/2009
5.0
plumbing
  + -1 more
Nice job and professional folks.
Description of Work: Repaired water line in kitchen ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Contact information

5612 Crawford St, New Orleans, LA 70123

bourgeoisplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Al Bourgeois Plumbing & Heating is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Al Bourgeois Plumbing & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Al Bourgeois Plumbing & Heating does not offer free project estimates.
No, Al Bourgeois Plumbing & Heating does not offer eco-friendly accreditations.
No, Al Bourgeois Plumbing & Heating does not offer a senior discount.
Yes, Al Bourgeois Plumbing & Heating offers emergency services.
No, Al Bourgeois Plumbing & Heating does not offer warranties.
Al Bourgeois Plumbing & Heating offers the following services: Plumbing, plumbing, drain cleaning, remodeling - general, kitchen & bathroom.
New construction, carpentry, roofing & electrical.

Contact information

5612 Crawford St, New Orleans, LA 70123

bourgeoisplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM