Stuart Services

Sent there master plumbing out and fixed the problem, found them very efficient, friendly, and very reasonable since they had three different areas to work on. Found a problem that previous plumber s couldn't find and fixed it.

Patrick was friendly and very
professional. I needed an exhaust fan motor replaced, and he appeared
to know exactly what he was doing. He answered any questions I had, and
went out of his way to get the job done. We had a light drizzle during
his installation, and he volunteered to get on the roof to complete the
job, instead of having to reschedule on a non-rainy day. I really
appreciated his willingness to get the job done in one visit, rather
than having to reschedule days down the road. Kudos to Patrick. I will
certainly contact Stuart Services if I need future electrical work
done.

Chris was punctual, friendly, and came up with a solution to our problem. We have a 125 year old, 800sq ft cottage uptown. Another company told us that the job would be very involved because our a/c was under a low house and would require extensive digging. Still another had quoted us over $2000 just to replace the 4 vents and duct work under the house.
Chris suggested we use 1/2 of an existing closet to house the unit inside and relocated the duct work to the interior as well.
The work was scheduled and performed within a week.
JT, the representative in the office, was very friendly, professional and helpful with financing options. He was really great.
Our experience was great. The results are great. While the price wasn't and quot;greatand quot;, I believe it was reasonable and fair. Oh, I forgot to mention that Chris realized he hadn't accounted for our skylights upon 1st inspection and upgraded us from a 2 ton unit to a 2 1/2 ton with no extra charge.
I would recommend Stewart Services to anyone.

unknown

They are fabulous for plumbing. We also have an external generator because we are in hurricane valley here and they are so prompt with their services if we have any problems at all. They come and inspect every six months and so I had them in this morning. My father had it set up for like ten months for maintenance which was $2495 and what it does is it comes into our account to renew. When he replaced his generator whatever he had in his account went to the price of the generator. I have the monthly thing so I don't know how much a typical service call would cost. In fact I'm having them replace some bathroom fixtures next week.

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unknown

I sent someone else out and when the toilet was taken up it was clogged with paper and other debris which was causing the problem. It had nothing to do with the toilet not working. After cleaning out the debris the toilet has been working fine. I don't think the guy even snaked the toilet to see what the problem might be and felt I was just paying him to come out and try to sell me a new toilet. I would not use this person again.

Their work was superior, and they were very professional

.

I would call Stuart Services the next time we need plumbing services!

We have used them for years. Prompt and courteous service. Price just got so high that we decided to move along. Plenty more professional people out there that want our business and will not hammer us on price.

After Hurricane Katrina many companies were hiring undocumented workers to perform their work and providing low quality service. Stuart used dedicated employees who were prompt and professional. I received quality merchandise. I asked about whole home surge protection, and after a short discussion of options, we agreed to a reasonable price and it was added to the job. I was very pleased with the work provided on the entire job. The only negative is their overall prices are so darn expensive.

They did a great job!

They took around a month! They made the home owner get an attic latter through another company they provided, the charge for the latter was $10,000! Just had to have latter replaced because of improper installation. The duct work was supposed to be tied in on the existing supply and return ducting and registers, this was not done! The ducting they put in was not properly sized nor sealed or hung properly! I found 12 seams leaking between the collars and the flex duct, some were not even zip-tied nor taped! They totally forgot to install a duct to one of the existing supply registers! One snagged duct with a hole the size of a baseball blowing air into the attic. The worst thing they did is with the new return, they put a smaller return filter register in, but with no return box! They just put a flex collar onto a piece of sheet metal directly on the filter, so only a medium sized circle in the center of filter media is used, and its noisy! Finally the leaks, the air handler is mounted in the attic horizontally with a secondary condensate pan, the air handler was not leveled correctly for proper drainage, so the condensate over flowed and went to the secondary pan; well the secondary pan wasn't level so the overflow float switch didn't switch the unit off, of coarse the client was out of town $10,000 damage! And the final leak was a refrigerant leak into the closet, there tech said it wasn't under warranty! I asked the company about the return box, they wanted $10,000, heck no!!! Con artists, no knowledge of HVAC!!

The repair men came out promptly, explained what they were going to fix, and apologized for any inconvenience the faulty seal had caused (not much, just a ceiling stain that has been fixed). There was no charge.

Took all the time i needed to answer questions. Arrived on time, completed work in time stated, took extra time to run pipes without breaking into walls. A little pricey but work done was ecellent. Threw in a free icemaker connection for fridge.Cleaned up.

timely, friendly ,professional and on task. He did notwaste any time. He was kind of in a rush but he did ask any questions I asked about , even ones not pertaining to the particular electrical reason my power went out

We were pleased because the repair man also gave us a tip on how to replace the rusted rim of the light for practically nothing rather than racking up more repair costs. I went to the hardware store, got the part and the light looks new now. Stuart is obviously more interested in maintaining repeat customers than gouging on individual repairs. That is why we have been using them for 20 years.

Plumber and assistant came out right away and worked quickly and efficiently. I am laid up as I just had surgery so they went in and out without disturbing me as much as possible. Plumber gave me an estimate and stuck to it. Cleaned up mess and took it with them. I am very pleased with the job.

Called the plumber out to look at a tankless water heater that was no longer making hot water. The LCD screen told me the problem was with the 2 way valve. This water heater passed inspection just fine when I bought the house 3 years ago and has been working for 7 years. The plumber upon seeing the water heater immediately proceeded to explain to me how my water heater was not up to code and lecture me about a number of implausible events (explosions, gas leaks) that might place me in more danger because it was too close to a window. He talked to his manager who told him he couldn't touch the water heater because it wasn't up to code and there was a small amount of rust on the casing. What was particularly frustrating was the manager did not even take a look at the water heater himself as this was all by phone. The plumber on site refused to even take a look at the 2 way valve. He then proceeded to try to sell me on extensive replumbing of my house and a new water heater that would ultimately cost 6-7k for the repair. I had explained to the plumber immediately upon his arrival about the LCD screen and the likely problem, which seemed simple. What seemed obvious from the moment he saw the water heater is that he was unfamiliar with this model and determined not to work on it, but wanted to get more work out of me. It was a failed attempt at coercion although they did get $55 for nothing (10 minutes of work).

Not cheapest, but good work.

Excellent - very professional, prompt, courteous, and left the job area clean. The only issue is the cost - which in my opinion was rather expensive. The job performed was less than 3 hours.

I called and requested a repair visit for my air-conditioner and it was scheduled for the next day. I was called about 30 minutes before the technician was to arrive and the technician arrived on time. He was courteous and professional. He determined the source of the air-conditioner's problem and ordered the part and scheduled the appointment for three days later.

I called. They came promptly, called me with an estimate and completed the task.