Ace Locksmith & Mobile Svc

Locksmiths, Doors, Wrought Iron

About us

Second generation locksmith. We specialize in residential and commercial building locks. Family owned and operated since 1970. No messaging please, call or leave a voicemail. Thank you.

Business highlights

54 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Locksmith Services. Lock repair and replacement. Iron gate locks. Rekeying of existing locks. Commercial locks and door closers installed

Services we don't offer

No auto keys or fobs made at this time. Sorry

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.979 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-79 of 79 reviews

Cathy E.
10/2013
5.0
locksmith
  + -1 more
Their service was very good. The guy was very knowledgeable. He did what we hired him to do. We have an old house and he pointed out some plates around the lock and the opening mechanism. He really knew his stuff and was very informative.
Description of Work: They changed my lock on the front door and provided new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Valerie C.
10/2013
5.0
locksmith
  + -1 more
Locksmith was very pleasant, thorough and helpful. All the locks are working very well, now.
Description of Work: Repaired one lock and one door latch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert W.
10/2013
5.0
locksmith
  + -1 more
Excellent professional service; was willing to do only what I asked, but after we talked I realized that I really needed a more secure front door lock, so he installed a deadbolt and took away the bolt-on clip-lock that had been there, and also set up the front gate with an improved locking system. The only grumble I might have is that I think he could have waived the standard $75 call-fee, since it was a scheduled visit to a house, and not an emergency situation in which the provider takes the risk that the customer won't use his services by the time he gets there.
Description of Work: Replaced front door lock and re-keyed front gate lock to use a single master key, with sub-key that operates the gate only.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brad R.
09/2013
5.0
locksmith
  + -1 more
Work was done well, all locks function very well now. Had all materials with him and had no surprises. Price was higher than I thought, but mostly for labor. And I'm more confident that a professional did it then if I had done it.
Description of Work: Provider installed two new deadbolt locks to front doors and rekeyed back door locks to same key as front. Total time: ~3 hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Richard S.
09/2013
5.0
doors, locksmith
  + 0 more
I was very happy with the promptness and overall quality of service.
Description of Work: Excellent service. All 8 re-keyed locks work fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

renee F.
08/2013
5.0
doors, locksmith
  + 0 more
excellent service, very courteous and punctual, our keys were no longer working in our locks, the repairman repaired all locks by rebuilding cylinders, he also repositioned the strike plates so door would fit flush, make lots of keys and made sure each one worked,
Description of Work: repaired locks, realigned doors and plates, made keys for new cylinders

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gerard D.
08/2013
5.0
locksmith
  + -1 more
Everything went very well. Michael set up the appointment. Clayton did the job. He was on time, efficient, and did a quality job. We are very satisfied with the work.
Description of Work: Re-keyed double cylinder and single cylinder door locks, provided ten copies of keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Greg R.
07/2013
5.0
locksmith
  + -1 more
Clayton arrived on time and performed all work in a professional and timely manner. No issues whatsoever.
Description of Work: Changed all exterior locks to be keyed alike, following a major home renovation which included new doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$438

James Z.
07/2013
5.0
locksmith
  + -1 more
Outstanding service for the value, and Clayton was just a great guy as well. HIGHLY Recommend.
Description of Work: Bought a home in foreclosure - they Rekeyed a great quality deadbolt, made keys for a mailbox for which I had no keys, and made several copies of keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Nina B.
05/2013
5.0
locksmith
  + -1 more
I had lost my front door key and did not have an extra. Even if I did have an extra, I didn't know where I lost my original,so I would've had to replace the lock regardless. They were very accommodating, and very professional. I called on a Sunday night and they were there, first thing Mon morning.
Description of Work: Lock on the front door needed to be re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ace Locksmith & Mobile Svc
Thank you for giving us a chance to serve you. All of our service men have at least 20 years experience. We thank you for such a great review.

Erica B.
04/2013
5.0
locksmith
  + -1 more
I was very pleased with the service. Clayton was on-time, professional and knowledgeable. All of my locks work perfectly. Clayton added the new deadbolt to a old door that is original to my home and was a little tricky, but he did a great job and the door looks great. I did not shop around for prices on this job, and I have no idea whether this provider is more or less expensive than other providers, but I feel like they perform quality work for the price.
Description of Work: Re-keyed five locks, installed a deadbolt lock on front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Response from Ace Locksmith & Mobile Svc
It was a pleasure to serve you. We appreciate your business.

Geoffrey J.
03/2013
5.0
locksmith
  + -1 more
Clayton came quickly, was courteous and solved our problems. I would use him again.
Description of Work: Repaired door locks and cut new keys

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ace Locksmith & Mobile Svc
Thank you. We appreciate your business.

John H.
02/2013
5.0
locksmith
  + -1 more
I called Ace and left a message. They responded within hours and set up an appointment. I provided the combination locks myself (I got them at Lowe's and they account for $220 of my overall price). Clayton, with Ace, came at the specified appointment time, was very responsive to my questions and concerns, suggested I use Quickset instead of the more expensive Schlage locks. He also suggested I change one of the exterior doorknobs and supplied a solid brass one that cost, I think, about $50. It took about three hours to finish the work, and I was very pleased with the results.
Description of Work: I needed to have two exterior doorlocks at my residence changed from key locks to combination locks. I also needed a couple off old locks repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Response from Ace Locksmith & Mobile Svc
Please members don't hesitate to call us if you don't get a call back within 5 to 10 minutes. We are happy to help you. Thank you for a great review.

Mike S.
02/2013
5.0
locksmith
  + -1 more
Were able to come out within a few days of my first call. Very knowledgeable and professional. Did a great job in a short amount of time. Would definitely recommend.
Description of Work: Bought a new house and had all locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ace Locksmith & Mobile Svc
Thank you.

todd B.
12/2012
4.0
locksmith
  + -1 more
I had a lock break, they showed up and got it done. there is a charge for service AND and hourly rate with a one hour minimum. They were great but it was a little pricey for the amount of work
Description of Work: broken lock on front door

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Ace Locksmith & Mobile Svc
Thank you for great review.

Anne D.
11/2012
5.0
locksmith
  + -1 more
They fixed my front and back door locks as they would not let the keys open them anymore. Both work perfectly now. Will only use them in the future for locksmithing. Fantastic experience.
Description of Work: This was my best expericence with a locksmith. Michael responded immediately and Clayton came that afternoon as they tried to fit me into a busy schedule. I was so pleased with the service and Clayton, who did the work, was incredibly competent and professional in addition to being very nice. They are a family business and actually care about their customers. Such a wonderful experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ace Locksmith & Mobile Svc
Thank you Customer. My brother Clayton and myself are vary pleased we could serve you.

Carolyn B.
11/2012
5.0
doors, locksmith
  + 0 more
The gentleman who came was on time and very nice. He did a great job and was even able to fix the locks so that they all used the same key. Since these were very old locks, they were on the doors with a weird assortment of screws so I am sure it was no easy task to take them off and put them back on. I would definitely use this company again.
Description of Work: Re key 4 locks on a rental property. Make about 6 keys. These are very old locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ace Locksmith & Mobile Svc
We look forward to serving you in the future. Thank you for a wonderful review.

John C.
07/2012
5.0
locksmith
  + -1 more
Showed up when scheduled and completed the work in quality fashion.
Description of Work: Changed the deadbolt on my front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John H.
06/2012
5.0
locksmith
  + -1 more
Called in the morning, saying that it wasn't a rush. They told me they were out and would call me sometime when they freed up from a job. Got the call later that morning, and they were going to be there in about 10 minutes. Showed up on time and were very professional. I had different keys for for sets of doors, and they were able to get them all on the same key. He actually saved me about $150 becasue he was able to change the cylinder in one door that was a different brand and not replace the entire lock. Was able to rekey and give me keys in about 30 minutes. Very professional, very efficient and would definitely recommend to others. The coupon ended up saving me about $40. I would highly recommend this business to anyone looking for a locksmith.
Description of Work: Eight Locks Rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert B.
05/2012
5.0
locksmith
  + -1 more
He had to get a little creative because it was really old. He came right out and did it, it was very quick and reasonable. I'm pretty sure I got them from Angie's List.
Description of Work: Ace Locksmith & Mobile Svc replaced a broken lock and handle mechanisim. They updated it and put a new locking mechanism in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Johnny E.
03/2012
5.0
locksmith
  + -1 more
Michael and his son were prompt, courteous and professional. They repaired a door lock and handle. I would definitely recommend them and will use them again.
Description of Work: Repair door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ace Locksmith & Mobile Svc
we appreciate your bussiness.

Jacqueline P.
01/2012
5.0
locksmith
  + -1 more
Not only did their employee Clayton fix the lock but he had a couple of innovative ideas as to how to fix the way the gate was attached and how a couple of other of the latching devices worked. It's a 100 year old gate and has never worked this well, not even before Katrina! He address the whole problem and didn't just look to the easy and immediate solution of just installing a new lock. Highly recommend Ace and ask for Clayton. Professional, courteous, knowledgeable, timely service and prompt.
Description of Work: I called to see what this locksmith could do with a very old, rickety gate to make it close and lock. They fixed the entire problem, not just the lock and I am thrilled with what they were able to accomplish that others who had in previous years of trying to patch together a solution had never even thought of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Ace Locksmith & Mobile Svc
thank you.

Chris D.
01/2012
5.0
locksmith
  + -1 more
Great work! Very professional.
Description of Work: Re-Keyed all locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chris W.
11/2011
5.0
locksmith
  + -1 more
From the first call to them showing up it all went well. Very responsive, punctual and thorough. Highly recommended.
Description of Work: Called Ace to re-key our house after it was robbed. They are awesome! It is so rare to find a good, reliable and trustworthy company in New Orleans. Very refreshing. I highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Ace Locksmith & Mobile Svc
thanks for allowing us to serve you.

JOANNA R.
11/2011
5.0
locksmith
  + -1 more
My daughter flew back to New Orleans from Indianapolis after Thanksgiving break to find she had left house, car and school keys behind. Called Ace on a Sunday morning after not getting luck anywhere else to help her with the car. The person who dealt with cars was not available until later that day but they took my details and said he would call back. They were sympathetic and we did get a call as promised to set up an appointment. We did not use them in the end but only because another colleague who happened to live near by was actually flying back later in the day to NOLA and able to transport them. I appreciated their willingness to help when others couldn't and would definitely call again, if needed...( hopefully not!!!!....).
Description of Work: No services were performed

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4404 Dreyfous Ave., Metairie, LA 70006

http://www.ace-locksmiths.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
#664

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Wrought Iron

FAQ

Ace Locksmith & Mobile Svc is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Ace Locksmith & Mobile Svc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Ace Locksmith & Mobile Svc does not offer free project estimates.
Yes, Ace Locksmith & Mobile Svc offers eco-friendly accreditations.
No, Ace Locksmith & Mobile Svc does not offer a senior discount.
Yes, Ace Locksmith & Mobile Svc offers emergency services.
No, Ace Locksmith & Mobile Svc does not offer warranties.
Ace Locksmith & Mobile Svc offers the following services: Locksmith Services. Lock repair and replacement. Iron gate locks. Rekeying of existing locks. Commercial locks and door closers installed
No auto keys or fobs made at this time. Sorry

Contact information

4404 Dreyfous Ave., Metairie, LA 70006

http://www.ace-locksmiths.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM