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Ace Locksmith & Mobile Svc

Locksmiths, Doors, Wrought Iron

About us

Second generation locksmith. We specialize in residential and commercial building locks. Family owned and operated since 1970. No messaging please, call or leave a voicemail. Thank you.

Business highlights

54 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Locksmith Services. Lock repair and replacement. Iron gate locks. Rekeying of existing locks. Commercial locks and door closers installed

Services we don't offer

No auto keys or fobs made at this time. Sorry

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.979 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 79 reviews

Robert H.
08/2017
5.0
locksmith
  + -1 more
Great work, on time and a professional installation
Description of Work: Repaired a lock and installed a pass through set

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Jenestaer H.
02/2017
5.0
locksmith
  + -1 more
They just did a good job. They did what was asked of them. They do good work.
Description of Work: We had a car that was locked. They changed the lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Marie F.
11/2016
5.0
locksmith
  + -1 more
It was very- it was fine. The workers were excellent.
Description of Work: They did a very good job. They replaced the locks on my front door. It was about a month ago. It us about $300.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Denise G.
11/2016
5.0
locksmith, doors
  + 0 more
all work was completed and excellent job
Description of Work: excellent and professional company would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jessie E.
08/2016
5.0
locksmith
  + -1 more
GREAT! We were trying to get keys recut for our KwikSet deadbolt and kept bringing home keys that wouldn't work! Called and Michael talked to me on the phone about what the issue could be and even offered to come out the same day. His brother Clayton came out the next day and explained how the lock had worn out, why the KwikSet locks do that, and even showed me the difference between the strong new lock and the old busted one. Even had a rubbed bronze lock that matched my current hardware. Was in and out super quick, professional and cut me 6 extra keys for the new lock, and rekeyed another lock to those new keys.
Description of Work: Deadbolt replaced and other lock rekeyed. New keys cut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jessie E.
08/2016
5.0
locksmith
  + -1 more
GREAT! We were trying to get keys recut for our KwikSet deadbolt and kept bringing home keys that wouldn't work! Called and Michael talked to me on the phone about what the issue could be and even offered to come out the same day. His brother came out the next day and was awesome - explained how the lock had worn out, why the Kwikset locks do that, and even showed me the difference between the strong new lock and the old busted one. Even had a rubbed bronze lock that matched my current hardware. Was in and out super quick, professional and cut me 6 extra keys for the new lock, and rekeyed another lock to those new keys.
Description of Work: Locks at home replaced and rekeyed. New keys cut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Amy H.
08/2015
1.0
locksmith
  + -1 more
They came out to my house to fix a French door broken latch. He yanked on the door to try to fix it, and instead it put a 3? hole in the door where the latch & astragal had been. It was a brand new door. I called the company and they said it wasn?t their problem since they didn?t charge me for their visit. Now I?ve got to hire a trim carpenter, a painter, and buy a new astragal. They said too bad.
Description of Work: I hired him to fix a broken door latch

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jerry S.
05/2015
5.0
locksmith
  + -1 more
Did a great job at a reasonable price.
Description of Work: Rekeyed home entry locks (3)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Justin S.
02/2015
5.0
doors, locksmith
  + 0 more
He was very professional and punctual providing the service.
Description of Work: Clayton changed the locks on 3 doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Warren L.
12/2014
5.0
locksmith
  + -1 more
The experience was excellent from the initial phone call to the conclusion of the job. The service person was punctual, friendly and professional at all times. First time needing a locksmith at home. I will most definitely use this company again if such services are needed at my house in the future.
Description of Work: Repaired one dead bolt lock. Replaced another missing dead bolt lock. Adjusted both doors to ensure they opened and closed smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$402

Marilyn B.
10/2014
5.0
locksmith
  + -1 more
Service, knowledge, and competency is excellent.
Description of Work: I've used Ace Locksmith and Mobile Service for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek P.
10/2014
5.0
locksmith
  + -1 more
The people at Ace Locksmith were a pleasure to work with. The locksmith was punctual and professional. I just purchased a home that had six doors leading into the house, each one with a different lock and key. He was able to re-key all the locks so that now one key opens everything. Their price was very reasonable for the work done and I would not hesitate to hire them again in the future.
Description of Work: Ace Locksmith re-keyed all the locks in a new home I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia G.
10/2014
5.0
locksmith
  + -1 more
Michael and Clayton were very responsive and highly professional from first contact to the service call the following day. They are now my go-to locksmiths because they're skilled, knowledgable and fairly price for the quality of their work.
Description of Work: Relayed four doors, replaced lock on one door, service two locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Anne B.
08/2014
5.0
doors, locksmith
  + 0 more
Although the door was locked, someone could push the door open. It is an old wood door. The repairman put in two new plates and now, the door lock holds. Thank you for the discount for finding the company on Angie's List.
Description of Work: The provider was able to come within a couple of hours and fixed a lock on the front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Connie J.
07/2014
5.0
locksmith
  + -1 more
He responded to my phone voice mail message in about 20 minutes. He showed up at my house in about 45 minutes. He fixed the problem quickly and did a few extra steps to ensure I don't have the problem again or at least I won't have it for a long time. He had to replace a portion of the inner lock. It now works perfectly. I have used Ace Lock before and have been completely satisfied every time. I will always use them for my locksmith issues.
Description of Work: fix the lock on the front door. I could not unlock the door. I had to bring him in the house through the back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara M.
06/2014
5.0
doors, locksmith
  + 0 more
We have been using Ace for a long time. They really know their trade. They always come when you need them. They're very nice, do great work and always clean up.
Description of Work: We had locksets and handles replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Gael B.
04/2014
5.0
locksmith
  + -1 more
They're awesome, they re keyed my locks when I bought my house too. Highly recommend.
Description of Work: They came and rescued me when my lock broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Erin S.
02/2014
5.0
locksmith
  + -1 more
He came out exactly when scheduled, called ahead to make sure we were ready, and maintained professionalism the whole time he was here. He was thorough, quick, and fixed us right up! He even took a few minutes to scratch the cat behind the ears :) Highly recommend these guys!
Description of Work: Repaired the old, obsolete deadbolt on our tenant's door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

nathalie G.
02/2014
5.0
locksmith
  + -1 more
i called in the morning he came out the same day ,was very professional and polite,work was done very nice and accurate.i just moved in and needed to fix the front door and have all doors re-keyed. does it as if its his own house!perfect!
Description of Work: Re Key 4 doors,fix front door lock,install deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Response from Ace Locksmith & Mobile Svc
We appreciate your business. Thank you.

julie S.
01/2014
5.0
locksmith
  + -1 more
I phoned Ace Lock, Inc. around 3:00 pm to replace a broken 45-year-old mortise lockset on our front entry wrought iron gate. I explained that it really needed to be fixed that day because our disabled teenage son would find a way to escape and the gate would have to be watched continually until it was fixed. Ace moved their entire schedule around and were at my door within 20 minutes. Their locksmith actually had a mortise lockset on his truck (something the other two companies I called did not have.) He was extremely professional and got to work immediately. Thirty minutes later, our broken entry gate mortise lockset had been removed and replaced with a shiny new lockset and was working perfectly. While the price may seem high to some, quality mortise locksets are very expensive, but they typically last around 40 years. I already had two prior estimates that day that were higher than what Ace charged and they would have to order the lockset, so would not have been able to install it for nearly a week. I could not have been more pleased with the way I was treated by the people at Ace. They were prompt, professional and their pricing was extremely fair. They went above and beyond without charging extra for coming out immediately. I will definitely use them again and would not hesitate to recommend them to my family/friends.
Description of Work: Replaced 45-year-old mortise lockset on wrought iron gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$341

Response from Ace Locksmith & Mobile Svc
We value your review vary much. Thank you for allowing us to serve you.

Bilbo F.
01/2014
5.0
locksmith
  + -1 more
I just like the fact that they were very professional, they were very prompt, they went above and beyond and they stayed late to complete the job. I felt like their pricing was good. They were even helpful finding us a reputable place to have our car repaired.
Description of Work: Ace Locksmith & Mobile Service re-keyed our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$541

Response from Ace Locksmith & Mobile Svc
If we can help you in any way. Please call us anytime. Thank you for this great review.

Catherine L.
12/2013
5.0
locksmith
  + -1 more
There were three locks on my front door, only one of which worked and that one not too well. He removed one lock that couldn't be repaired, made the sticky lock work properly, and fixed the third lock. He also repaired another lock in the house that didn't work. He clearly explained what he was doing and cleaned up after himself.
Description of Work: Repaired four locks, both on the front door and in the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Ace Locksmith & Mobile Svc
Thank you.

Edwin F.
10/2013
5.0
locksmith
  + -1 more
All aspects were satisfactory....
Description of Work: adjusted lock part to allow dead lock to open/close easily

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Stephanie H.
10/2013
5.0
locksmith
  + -1 more
They do an excellent job. I like that they are passionate about their work. It is a family business. He was concerned about the doors not closing properly and the locks weren't aligning properly, so he fixed that. Scheduling was easy and they showed up on time. One person did the work and was finished in a couple hours.
Description of Work: We bought a new house and they re-keyed three locks and swapped the front and back locks, since the back lock was more secure.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$376.92

Vernon C.
10/2013
5.0
locksmith
  + -1 more
Everything was fine. We had no complaints. They were quick and everything went smoothly. I had no issues scheduling the appointment and they showed up one time.
Description of Work: We bought a new house and they changed all the locks in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4404 Dreyfous Ave., Metairie, LA 70006

http://www.ace-locksmiths.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
#664

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Wrought Iron

FAQ

Ace Locksmith & Mobile Svc is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Ace Locksmith & Mobile Svc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Ace Locksmith & Mobile Svc does not offer free project estimates.
Yes, Ace Locksmith & Mobile Svc offers eco-friendly accreditations.
No, Ace Locksmith & Mobile Svc does not offer a senior discount.
Yes, Ace Locksmith & Mobile Svc offers emergency services.
No, Ace Locksmith & Mobile Svc does not offer warranties.
Ace Locksmith & Mobile Svc offers the following services: Locksmith Services. Lock repair and replacement. Iron gate locks. Rekeying of existing locks. Commercial locks and door closers installed
No auto keys or fobs made at this time. Sorry

Contact information

4404 Dreyfous Ave., Metairie, LA 70006

http://www.ace-locksmiths.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM