We have been in business for 37 years, we service all makes both residential and commercial. We have a perfect record with the better business bureau. Our main goal is customer satisfaction.we specialize in existing homes, the more challenging the better. We only sell equipment that offers a factory 10 year parts and labor warranty. We also offer maintenance agreements for $110.00 per system. Servicing Greater New Orleans, St. Charles, St. John, St. Bernard & Plaquemines areas. Award wining.
Business highlights
46 years of trusted experience
Services we offer
Heating & air conditioning service & repairs. Air duct cleaning.
Could not have gone better. Sidney was quite creative with the retrofit and his profession crew worked quickly, effectively AND neatly to complete the job in this large, older home in less than 2 days. Jackie, the office manager, put much effort to ensure I received my EnergySmart rebate of $450.00. Wonderful and honest business, doing excellent work. I highly recommend this firm.
Description of Work: Retro-fitted central heat, so central air could be added--using same ductwork and vents. A great saving of $!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Patrick R.
09/2013
4.0
heating & air conditioning/hvac
+ -1 more
AC Ambulance did a very good job of coming out quickly to diagnose the problem and to set up the replacement process.
Description of Work: We had one of our AC units completely replaced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,200
Curt M.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
These guys were prompt and got the job done. What more could i ask for?
Description of Work: Fix broken central AC unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from AC Ambulance
Thank You Sid
Roger B.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
We called A/C Ambulance Service for service on our air conditioning unit. They answered the phone promptly and spoke to us courteously. It was late afternoon on Thursday and we scheduled the service call for the next day Friday, June 14, 2013. The technician arrived in the morning. He was quick, polite, and knowledgeable. Adding coolant solved the problem and the service call was done in approximately 15 minutes. The air conditioning continues to run well a month later. We were very pleased with the service and would recommend the company. The price was reasonable
Description of Work: Refilled coolant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Michelle J.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
My ac had gone completely out. I called several AC companies to come to the rescue immediately. After 2 days and no response, I call AC Ambulance. They came out the next day. Since I was at work when the visit was scheduled, I had a family member meet the serviceman at the home. I forgot to leave a blank check for payment. The work was done anyway and the serviceman left a bill. The company didn't call or harass me for payment and they received their check the following week. I appreciated the way they put the customer first. I will call on them again for system maintenance.
Description of Work: Inspect AC and compressor for leak, add freon to system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Geoff B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
The installation was very fast and professionally done. We experienced very few service calls, most under warranty. Having twin units meant we always had 1 floor which was ari conditioned.
Description of Work: My 1970's two story house was insufficiently cooling with 1 unit. After getting a $16000 estimate from another contractor, Sidney explained the benefits of a twin system, which has lasted 12 years. Based on my experience and the host of very favorable Angies List clients,I am entrusting time with full replacement, including heater and ductwork. I will follow-up after installation, hopefully with another great review. His estimate for total change-out, using Goodman 3.5 and 2.5 ton units, is $12000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Brian F.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Overall, the experience has been good. They’ve always showed up on time and have taken care of the problem at a typically good price. They’ve been dependable and we’ve been pleased!
Description of Work: They’ve done air conditioning repairs and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adam S.
04/2013
4.0
heating & air conditioning/hvac
+ -1 more
The service was mostly good overall. They were very professional, knowledgeable, and did a good job. There was an electrical issue that I thought should’ve been included into the cost, but they wanted to charge me separately; we resolved the issue and they were very helpful with that.
Description of Work: They installed a new heating and a/c unit in my house. They also repaired another unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keith C.
04/2013
4.0
heating & air conditioning/hvac
+ -1 more
Their price and service were both good. They also showed up on time and followed through with everything. We didn’t have any problems.
Description of Work: They installed a new heating and air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Ernesto C.
04/2013
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
I used them 3 weeks ago. They were great. They were super fast. They installed the whole heating and air conditioning system in a couple of days.
Description of Work: I used AC Ambulance for installing a heating and air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Robert C.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Bought the deal on Angie's List. Called AC Ambulance to set up the time. They came out and did the work. It went well.
Description of Work: We used an Angie's List Deal to have them look at our upstairs unit. It needed to be reset and tuned, and they did it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jay M.
01/2013
4.0
heating & air conditioning/hvac
+ -1 more
It went well. They came out when they said they would.
Description of Work: I bought a Big Deal from them for $69 for Furnace Tune-Up, Cleaning and Inspection!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$69
James A.
12/2012
1.0
heating & air conditioning/hvac
+ -1 more
I will no longer use AC Ambulance for any work.
Description of Work: Not a good experience. We had used this company in the past and had no complaints. This year, one of their technicians reviewed our system and let us know that we needed to have a replacement piece installed which would cost approx. $500 (incl. labor). I generally get a second opinion when that much is at stake. Another company fixed the problem and said that nothing needed to be replaced. The AC Ambulance technician had lied. I called the company to let them know but received no formal apology. Instead, I received a letter the following week advertising their year-long service plan. Apparently, the AC Ambulance technician had adjusted a dial within the heating system to make it seem that it was not working correctly. Since no one in my house knows a thing about heating systems that is the assumption I have to go on.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
Response from AC Ambulance
A/c ambulance was called to the members house to repair the heating system.Complaint fan not shutting off. This was a twenty year old furnace, still using a fan limit switch which is a bymetal switch which is basically a spring that turns from heat and then turns again as it cools after heater cycles off which turns the fan off.This switch can be adjusted which will temporally fix the problem. The true fix would be to replace the part to avoid a call back. My tech. did not lie or tamper with this switch, in fact we didn't even charge the customer for the service call.
linda W.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
iT went very well. They were able to schedule the appointment, and were very courteous when it had to be changed. They wer very professional. I would definitely use them again.
Description of Work: An inspection of the heat/AC system was scheduled with AC Ambulance at my father's house, as part of the preparation for sale of the house. It was necessary to cancel the appointment prior to the service because the sale contract included this service in the const.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacobs J.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
We called for an estimate and the owner/operater responded and was out to meet us promptly around 9:40 for a 10:00 appointment. We only had an estimate, but he did have the best price and warranty by $120 and $150 respectively. However, we had previously been using another company, and since the difference in price was negligible for us since we were spending over $3000 total, we decided to go with the company that had previously been servicing our HVAC unit. However, AC Ambulance was very prompt, professional and friendly, and it was a very close decision. We would consider them in the future if we decide to change companies or have any future work done.
Description of Work: We had an estimate for replacing a 24-year-old furance at our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda P.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
I had a broken central heater. I called Monday a little before noon and the heater was inspected and the new part was ordered. The part was in and the repair was completed by Tuesday around noon. I have the yearly cleaning and service contract so I got 10% off the repair. I'm very pleased with the speed and the quality of the repair.
Description of Work: I had a broken central heater. I called Monday a little before noon and the heater was inspected and the new part was ordered. The part was in and the repair was completed by Tuesday around noon. I have the yearly cleaning and service contract so I got 10% off the repair. I'm very pleased with the speed and the quality of the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Danny D.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
I highly recommend this honest, professional company to address your AC or heating needs. While I understand that companies are in business to make money and support that concept, this company will do the work needed without inflating your costs....GREAT BUSINESS PRACTICES!!!!
Description of Work: We were told that our entire AC/Heating system needed to be replaced at a cost of approximately $9000.00 by another company. We called AC Ambulance for another estimate. They came at the time scheduled, discussed the issue we were having with the unit, performed an inspection, and informed us that our system only needed a good cleaning and a replacement part that was under $60.00. The unit is working perfectly....much better than before.....and I spent less than $300.00 instead of the first estimate of $9000.00 from the first company. The technician did a meticulous job of cleaning the unit, was polite, professional, left the room clean, and completed the job quickly. This company is honest, professional, and one that I have recommended to other property owners. I have a few rental properties and will use this company again when I have any AC or heating needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Carolyn B.
11/2012
4.0
heating & air conditioning/hvac
+ -1 more
When I first called them, we had had a hurricane and they were only servicing systems that were not working. They were suppose to call me back when they could work on mine. They did not call back. About 2 weeks later I called them back and they came to clean the system. The young man they sent was very nice and he did a good job. He also told me that my mother's vent pipe needed replacing. He did not tell me that mom could not run her heating system until it was fixed. ( I found out later that it would have been dangerous for her to run the system the way it was. ) I asked him how much it would cost to fix the vent. He said he would have to check with the office and let me know. He never called back. I called the office back several days later. They gave me a price and came out and fixed it within 2 days. When I checked the work, I noticed that the vent did not extend above the roof gutter, but stopped right by a bedroom window. I had to call them back again. They promptly came out and fixed the problem. However there were a lot of screws and small pieces of metal left in the alley. About a week later, My air conditioner quit working. They came out and checked it. It turned out to be the main control board which could have been expensive. The man had the office check the part and it was under warranty. This saved me $300 dollars. He quickly changed the part and had my system working.
Description of Work: I had them come out for yearly service on my system and my mother's system. I later had them come back to replace the vent for my mother's system. Then I had to call them back when my system quit working. I used an Angie's list coupon for the servicing on both systems. Total $158. However, the bill was less $150 I think. Replacing the vent on mom's system cost $600. This is on a 2 story house with high ceilings. The control board for my system cost $145 since it was under warranty.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$900
Erin S.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
They were fabulous! It took me forever to actually schedule the service, and when I finally called it was because we had sprung a leak in our guest bedroom (because the lines were apparently that clogged). They squeezed us in for that very afternoon, fixed us up, and then rescheduled for a day they actually had an opening to return to do the full inspection. The men who came out to actually perform the work were clean, professional, prompt, and competent. I could not have asked for more!
Description of Work: We purchased a 60-something point AC inspection for both our system and our tenant's system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Robert M.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
Before the tune up, we had used them for an emergency visit, and they repaired our AC on the same day we called. Subsequently, after tune up, we lost AC and they scheduled a visit for day after the call (this was just after Hurricane Isaac). Again, arrived punctually next monring and diagnosed the problem--a broken wire that they spliced, causing service restoration.
Description of Work: Air conditioning tune up after purchasing a coupon at Angies list. Telephone response was excelllent. Arrived puntually and performed the service well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
Ted V.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
Workers were friendly and courteous. They did a thorough inspection and added freon to my system. I will be using them in the future for check ups and repairs of my AC/Heating system.
Description of Work: They did an inspection of my AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Page M.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
They do a great job. The office is very helpful and the staff si very trustworthy. They have alwasy been very hoenst with me to do business with them.
Description of Work: I have used their services on and off for years. They haevf lceaned my AC system, drained it, and also installed a new system for me all together.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Tania P.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
There was a leak and was told that it was not repairable. I called AC and they sent someone out who was able to repair the unit. It saved me a lot of money. They also do the general maintenance on the AC unit. They have also replaced a relay switch on the unit in the past. They are a great company. They are wonderful and very helpful. They work with you and are always on time. They are also very thorough. I have done business with them for several years. They use a team system so within a short period of time someone was over to help us. I would never use anyone else.
Description of Work: They cleaned and repaired my air conditioning unit. They have also done work on my heater years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Sally S.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Their service was very good. They respond well to service calls. The entire company is very satisfactory.
Description of Work: They installed an air conditioner and heating unit about 10 year and also do all of the maintenance on the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
renee K.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
The service went very well. I have used them for about 15 year. They are really terrific.
Description of Work: They fixed my air conditioner.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Natural Gas Lines,
Water Heaters
FAQ
AC Ambulance is currently rated 4.6 overall out of 5.
AC Ambulance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AC Ambulance offers free project estimates.
Yes, AC Ambulance offers eco-friendly accreditations.
No, AC Ambulance does not offer a senior discount.
No, AC Ambulance does not offer emergency services.
Yes, AC Ambulance offers warranties.
AC Ambulance offers the following services: Heating & air conditioning service & repairs. Air duct cleaning.