Essential Appliance Repair

Prompt and swift service, very good pricing

The service charge was high,the labor was fine, the part was high

It went very smoothly with no delays.

Could not resolve the loud clicking sound.

Mr. I was nice enough but he did not repair my dryer and did not return my call and I am hiring someone else to hopefully fix my dryer

The technician didn't know what he was doing and he didn't pay attention and more of my stuff was damaged while he was here.

The technician was quiet, but did a good job. He did the job he was hired to do and my dryer is working great tonight.

The tech came out and gave a fair estimate, then came the next day with the required parts to complete the repair. Great job!

I had a 10 am appointment. The repairman showed up at 12 and did not know anything.

quick service at a fair rate

Kenneth came out on a Saturday. He was on time and extremely polite. I have a really complicated frezzer and it wasn't cooling properly. Kenneth looked at it and then referred me to someone else. I t was so refreshing to find someone honest. I will absolutely call him again for other jobs and refer my friends and family to him. The guy is a real gentleman.

Busy not not really interested in your survey. Trying to locate a part!

Very professional. Excellent ? service. Nice guy.

Timely, thorough and affordable!

He was on time and did a great job.Kenneth was well manner and did his job as promised.

I had a washing machine that was not draining. I gave Kenneth the brand name and asked if he could handle the job. He said it should not be a problem. We scheduled an appointment for a few days later, he shows up, does something to the machine and leaves. He sent me an invoice via email (as we agreed upon) for $260.00. I then put a check in the mail to him at an address that he provided to me via his invoice (as we had agreed upon). I receive a call from my tenants the next day saying that the washer is not working and there are screws and a piece of wire inside. I call Kenneth and ask him what was going on and why would he send an invoice if the job was not complete and why had he not contacted me? His response was he told my tenants it was not working. They say he did not. Non-the-less, why send a bill and you know the job is not complete? He goes back for a 2nd time with a new part, stays a while and leaves. Late that night my tenants called again saying the machine STILL was not working. I then contact Kenneth only for him to tell me that he thinks the machine needs to be replaced. REALLY? After he has tampered with it. I told Kenneth not to cash my check and if he does I will be contacting NOPD. I called Home Advisor to report the situation and was told the only thing I could do was to write a bad review so others could know my story. I am done with Home Advisors as well. I thought these were supposed to be reputable people that they advertised... I guess NOT!

Kenneth arrived on time. His evaluation was thorough and efficient. He was a strong communicator about the issue, the solution, and the price. Once he ordered the part, he returned to do the repair. I trusted Kenneth to come to my home for the second visit while I was at work because of his honesty and expertise. He communicated his arrival and completion time. The price matched what he quoted. He cleaned up the work space as though the repair never happened. I had two failed repairs on the machine before his arrival, both of which were expensive in money and time. Kenneth fixed my dryer and it has been working like new ever since. Thank you!!

Broken dryer belt repaired. 1st day to diagnose the problem ($80 service fee) and repaired next day ($130 remainder for parts and labor) He did subsequently send the receipt but I had to call and ask for it.

My problem could not be resolved. There is no longer a part for the oven.

Unclear in regards to charges made and work done.

He came out the same day he called and knew what he was doing. Very professional. Only problem I had is that our appt was for 3 oclock and me wife took off early to be at home for that time. Didn't show until well after 4. Not a big deal as we know that some jobs take longer than others. Would definetely recommend!

Excellent service an fast

dependable, professional and fast