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Sears Appliance Repair

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

68 years of trusted experience

Services we offer

Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
11%
3
8%
2
11%
1
18%


Rating CategoryRating out of 5
quality
4.0
value
3.5
professionalism
4.4
responsiveness
4.2
punctuality
4.3
Showing 26-38 of 38 reviews

James M.
09/2018
5.0
appliance repair, small appliance repair
  + 0 more
Fixed the problem
Description of Work: Dryer stopped

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William O.
02/2018
5.0
appliance repair
  + -1 more
Great. No problems.
Description of Work: replace ice maker in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Randy W.
09/2017
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt C.
05/2017
5.0
appliance repair
  + -1 more
It went well!
Description of Work: Worked on riding lawnmower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Eugene S.
09/2016
2.0
appliance sales
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Elaine E.
08/2016
5.0
small appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John T B.
08/2016
5.0
car tires
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carla L.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gwen K.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Velna P.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced Timer Heating Element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas E.
11/2011
5.0
appliance repair
  + -1 more
I called them and they were out within two days to repair the refrigerator. When I asked them to order parts that I thought might break in the near future, they ordered it for free and sent it to me. Besides for their effective great work, they were very professional and service oriented. I would recommend them and they were very good. They told me before they started the work, how much it would cost. They went above and beyond helping me. The price didn’t seem outrageous for the parts and labor.
Description of Work: Sears Parts & Repair Center fixed my ice maker in the refrigerator about three weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda L.
10/2011
4.0
appliance repair
  + -1 more
We would use them again.
Description of Work: We used Sears for appliance repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Doug H.
04/2011
1.0
appliance repair
  + -1 more
We bought these appliances right before Gustav and just had not had time until recently to pursue the water leak issue. When the dish washer began emitting a burning smell, we called the company we bought it from for service. Sears charges $125 as a labor charge for the first appliance and once on site will look at another for an additional $40. In both cases the problem was resultant of poor or haphazard installation. The repairman recognized that there were installation issues and we even talked at length about how all our homes have multiple electrical connections using plastic wire nuts which last the life of the homes. He laughed at my dilemma saying "Sorry, your one year warranties have expired." The repairman spent more time sitting at his laptop dialing in my credit card than he did working with the appliances. We feel we were taken advantage of and do not see any merit at all in Sears position. We'll never buy from Sears again.
Description of Work: On appliance #1, a Kitchen-Aide dish washer, the 120VAC pigtail make up was burning. The repairman clipped back the wires and re-used the same plastic wire nuts. This means the installers did not take their time and were not careful installing the dish washer. On appliance #2, a Kitchen-Aide refrigerator/freezer side by side, water was leaking onto the floor each time we used the water dispenser. The problem was a plastic "T" connection was loose; the rubber tubing had not been pushed on sufficiently. Another bungled installation issue.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$180
    • 1
    • 2(current)

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Lawn Mower & Power Tool Repair,
Auto Tires,
Water Heaters,
Vacuum Cleaners,
General Remodeling,
Heating and Air Conditioning,
Gas Grills,
Garage Doors,
Clock Repair

FAQ

Sears Appliance Repair is currently rated 3.9 overall out of 5.
Sears Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sears Appliance Repair does not offer free project estimates.
No, Sears Appliance Repair does not offer eco-friendly accreditations.
No, Sears Appliance Repair does not offer a senior discount.
No, Sears Appliance Repair does not offer emergency services.
Yes, Sears Appliance Repair offers warranties.
Sears Appliance Repair offers the following services: Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.