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Robert Brown Plumbing LLC

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

Family owned & operated. Additional fax - (318) 747-4802.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing repairs, garbage disposals, water heaters, tubs, showers, faucets, commodes, sewer lines, pressure wash & water heaters (gas, electric, tankless), BackFlow Preventers/RPZ's (repair, testing, installed), and many more options.

Services we don't offer

Septic Tank or Septic Treatment Installs

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.837 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-37 of 37 reviews

Henry P.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
No problems
Description of Work: Clean bathroom drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila W.
10/2016
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
solved problem
Description of Work: leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra H.
01/2016
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
unknown
Description of Work: repaired tub valves, unclogged toilet, replaced thermocouple in water heater. Friendly, prompt, courteous....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Janette G.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond S.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Snaked clogged sewer line from house to the sewer main

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Edith D.
12/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: They supposedly cabled by bathroom tub. Then they told me they could not fix it and gave me info about what they recommended for the price of $18,000. I asked them to indicate what exactly had to be done. I included breaking up and reconstructing my bathroom. I asked two other plumbers for second opinions. THe one I chose, a master plumber apologized for the apparent fibbing of the high priced one. When the same problem occurred six months later, he cabled the drain and which took less than 30 minutes for a charge of $100.00.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$200

Response from Robert Brown Plumbing LLC
I am so sorry to read this. I spoke to our master plumber and he did remember speaking to you about your options for a plumbing issue between 6 months to a year ago. Any good contractor, upon noticing problem is going to continue happening, will open a discussion of what can be done to resolve the problem for the long term. Continuing to repair an issue is not a solution if the problem will happen again a month or 6 months down the road. A plumbing proposal/bid is not a contract until both parties agree to the terms and is more of an option, not a command of what to choose. This is why we were confused to hear about your dissatisfaction with a bid and honestly concerned because it stems from an alleged accusation of dishonesty from an unnamed competitor. This competitor may not have the experience of our master plumber, discussed the same scenarios, have made the same observations concerning the same issue, and the competitor may be practicing unfair competition practices. The proposed price in question was just one of a few scenarios given. This scenario is where we would have replaced the majority of your homes plumbing (all water and drain piping, involving) and would have been a major overhaul, hence the price. Again, this was not the only option discussed and could be classified as a worst case scenario. Customer satisfaction is a priority for Robert Brown Plumbing, and we would have loved to have resolved any questions or concerns you may have had at the time if we had simply been contacted. We do apologize for any slight you may have felt and that you did not feel that you could contact us at the time to discuss the difference of opinion by this other company.

Jennifer M.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We found a leak in out house, they came out and diagnosed it as the outside hose spicket leaking within our walls. They came out the same day as we called them, and fixed the problem while they were there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

jill B.
03/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Worked on hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

HESTER S.
12/2013
5.0
plumbing
  + -1 more
Excellent
Description of Work: We had a leaking water pipe by the water meter. They came out the next day to fix it. Extremely professional and reasonably priced. One of the best experiences with a plumber that I have had, and I have had many.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Catherine G.
06/2013
5.0
plumbing, water heater repair
  + 0 more
arrived on time; very professional
Description of Work: install dishwasher repair hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Robert Brown Plumbing LLC
Thank you so much for taking the time to provide feedback for the plumbing services we provided. We appreciate it so much! Thank you, Heather Brown Business Administrator Robert Brown Plumbing, LLC RobertBrownPlumbing.com

Joanne H.
12/2012
5.0
plumbing, water heater repair
  + 0 more
They were very professional and personable. Seemed to be very concerned that every detail be taken care of. Owner came back after the job was done to check and make sure everything was done correctly and that everything was cleaned up.
Description of Work: Had two new hot water heaters installed. Had plumbing for them rerouted from the attic to the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jesse P.
07/2012
5.0
drain cleaning, plumbing
  + 0 more
He Offered recommendation and options prior to performing additional work. Was very perfessional and explained things well. He also told us how to prevent future occurrences.
Description of Work: Cleaned drain pipes from house to street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2(current)

Contact information

4801 Hazel Jones Rd, Bossier City, LA 71111

robertbrownplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
1548
Trade License Locale
Louisiana
Trade License Authority
State Plumbing Board
Trade License Expiration
12/31/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Water Heaters,
Sewer Cleaning,
Remodeling - Modular & Mobile Home,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Pressure Washing,
General Remodeling,
Home inspection

FAQ

Robert Brown Plumbing LLC is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Robert Brown Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Robert Brown Plumbing LLC offers free project estimates.
No, Robert Brown Plumbing LLC does not offer eco-friendly accreditations.
Yes, Robert Brown Plumbing LLC offers a 5% senior discount.
Yes, Robert Brown Plumbing LLC offers emergency services.
No, Robert Brown Plumbing LLC does not offer warranties.
Robert Brown Plumbing LLC offers the following services: Residential and commercial plumbing repairs, garbage disposals, water heaters, tubs, showers, faucets, commodes, sewer lines, pressure wash & water heaters (gas, electric, tankless), BackFlow Preventers/RPZ's (repair, testing, installed), and many more options.
Septic Tank or Septic Treatment Installs

Contact information

4801 Hazel Jones Rd, Bossier City, LA 71111

robertbrownplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM