Robert Brown Plumbing LLC

Perfect. Fixed it one first try, after others had failed to fully clear the clog.

Called the company, telling them we had no water in the house due to a damaged line by another contractor. The dispatcher informed us that there was a tech in the area on another call, and he would be here as soon as he finished. Within 1 hour, two plumbers showed up, looked at the damage, and quoted us a reasonable price. We approved the price and the work began. The plumbers had to chip away parts of the slab to access the damaged line. Upon further inspection, they realized they needed a specialty tool and called the owner of the company, Robert. Robert showed up within a few minutes and assisted them with the remainder of the work, and stayed until the job was completed. The job took about 3 hours, which is faster than I expected and the plumbers cleaned up the area, got paid, and were gone. Overall, the job was finished at an above average pace, quality, and professionalism. I would highly recommend these guys in the future.

scheduled fast appointment and repaired same day to save resident further city billing. Grateful customer makes unqualified highest recommendation of this business owner.

I called on Monday about a toilet leaking and replacing 2 bathroom sink faucets. The lady (Heather, I think that was her name) took my information and would have someone call me back later about scheduling. About an hour later the plumber called. Set up the appt. for Thursday 8 am. Thursday morning James arrived about 15-20 minutes early. The helper arrived about 10 min. later. They went right to work and worked steadily for about 2 hours. They had to replace stops & p traps for the sinks as well as install the new faucets, and replace apparatus in the toilet tank. After they were finished they explained what they did and why. I had to ask a question or two to make sure I understood what they were telling me. They didn't mind explaining further. They were very careful to clean up the packaging from the items they used and the old faucets, etc. They left the bathroom with no mess for me to clean up. Later after they left I looked at the bill and something didn't look quite right. I called the office the next morning and spoke with Heather. I explained the problem I found on the bill. She said she would check into it (talk to the plumber when he came into the office) and call back later in the day. She called about 2-3 hours later and told me that they would issue a refund on my credit card for the issue in question. The final price I paid was comparable to what I paid 3 years ago for similar services done in a another bathroom by a different company.

I called them up because our washing machine drain was overflowing every time we did laundry. They were out to my house in just a couple hours after I contacted them. They sent 2 plumbers (Dan and Josh). The plumbers were both polite and professional. They spent a little over an hour with their machine cleaning my drain lines. They didn't leave until we had tested our washing machine to make sure it worked properly. Overall, everything was great about them and I will happily use them in the future. The price was much more affordable than what I expected and the plumbers communicated with me through the whole process of what they were doing and why. Great experience and I highly recommend.

Dan and Robbie were great...Very efficient and didnt mind answering all my questions

We called Robert Plumbing to remove the above mentioned items so we could have our floors redone. They quickly removed the items and when called, set up a time to replace the items. They did a great job (even gave me a 5% discount). However, when they reinstalled the sink and toilet, I got charged $60 more than when they took 5 items out. I was told that it always costs more to install as they have to use silicone for the sink and put a new ring in for the toilet. Sounded right to me but was still unsure as to the huge increase. After I paid by check and they left, I took a closer look at the bill and noticed they charged me 1.5 hours for the installation when they were there less than 45 minutes!. I called the office and spoke to Joe who said that wasn't right and had the front office correct it. I was then charged for only an hours' work (they don't charge for any less) and was told they would shred the check I gave them and to send them a new one. Would I recommend them? You bet as the office knows how to treat customers and their workers did a great job.

I was thoroughly pleased with their promptness, professionalism, and accommodation. I asked for them to call me when the technician was on his way to my house so I could leave work to meet him, and they did. We drove up to my house almost at the exact same time and I did not miss more time from work than expected. Extremely trustworthy as well. The bill was hefty but it was what I would expect considering the work done including diagnostics. I would recommend them to anyone who has any plumbing issue.

Company was easy to contact and they provided free estimate. Appointment time was easy to set up around my schedule. Employee arrived promptly at 8 am and explained what needed to be done, also went over issues that could come up. Nothing did, and work was completed in a timely manner. Also, my final price was lower than estimate given, which was great for me.

They were good. They came out, checked on it and said why I didn't need it. He was really nice. I also called him back after the estimate. He came to my house and undid some of the faucets and cleaned them out and didn't even charge me anything.

MILITARY BEWARE I have a rental home in Shreveport that I bought when I was stationed there. I was quoted $1900 from Robert Brown Plumbing to fix a leaking pipe under my kitchen sink. I was told the reason it was so high is because the only way to fix that leak was to tear out part of the kitchen floor and part of the kitchen cabinets and the labor for that work ran up the price. When Robert Brown Plumbing came to do the job they changed the original plan to go in through the kitchen instead drilling holes on the outside walls and hung the pipes on the outside of the house and did not do any of the tear out. It was a half days work and they were gone by the time I had the contractor there to give me the estimate for reinstalling the kitchen cabinets and floor. I agreed to the quote they gave to my insurance company which was $400 to fix the pipes and $1500 for the tear out. This is also poor workmanship the first time it freezes those PVC pipes are going to break. Not to mention any other weather damage. They are exposed on a shared narrow driveway. I'm going to have to pay to have it done right and have the siding repaired.

These guys were fantastic. They arrived and went to work immediately. It was cold outside but that did nto stop them. Very professional. Took care of everything. I'll definitely use them again. Mr. Brown even stopped by to check on things.

I felt they did a good job. They were about the same cost as anyone else. He was very professional and courteous.

The pipe was under the ground in concrete for 27 years did know that though the drainage was going in the sewage.

I called to schedule a repair at approximately 6pm the night before, and was told they'd have someone out first thing in the morning. Two repairmen arrived shortly after 8am. I explained the problem and they went to work right away. In just over 2 hours, the cracked pipe was fixed and my water turned on. The problem/repairs were thoroughly explained to me. This is the 3rd time I've use the services of Robert Brown Plumbing and the 3rd time I've been completely satisfied.

Experience was very easy. This was the first time I've used this particular company and both individuals that I came into contact with were very professional. I definitely will use their services again when needed.

I'm a new homeowner, so I'm a complete newbie when it comes with home repairs. I called this company based on the reviews here on Angie List. I set up an appointment, and the plumber Dan came to repair the leaks. Dan was on time, but even better, he was patient, kind, and professional. He gave me some pointers to consider as a new homeowner too. Overall, it was a very pleasant experience, and I would definitely use them again.

They came when they said they would and would have loved to use them. I was not able to use their services due to the time frame that I had to complete the job, but his overall attitude and price make it a no brainer if I need a plumber.

Excellent! Arrived within a half hour of my call, worked quickly and efficiently. I love Robert Brown because they do GREAT work and at such affordable rates. I had company over and it was no problem. He was polite and fast. I am so happy to have found this company. This is my second positive review. I'm a lifelong customer.

I called them at about 8:30 am and told them I needed a plumber by noon if possible since we were going out of town later in the day. They told me they could have someone out by 11:00 and would call me about 30 min prior. About 9:30 they called and said a crew would arrive in about 15 minutes, which they did. Dan and Brandon were very professional and quickly deduced that a new tee was needed in the kitchen sink trap. After replacing the part, they made sure both sinks drained properly together with the garbage disposal and no leaks were occurring at the trap or in the dishwasher line. They also took the time to look at our bathroom shower diverter handle which had been leaking for some time. Dan did not have the part on his truck but now I know what to buy and can fix it myself. All in all, I'm quite happy with their work and would highly recommend them to others!

Not being a plumber myself I can only say there was no problem that I was aware of. Installed 2 new hot water heaters in the garage and the pipes were reconfigured tfrom the attic o go to those hot water heaters. One of the old hot water heaters was left in the attic because we were told it would be too costly to remove from the attic and leaving it would not be a problem. When the job was finished Mr. Brown came and personally inspected the job. We did not take bids on the job. We used Robert Brown Plumbing because he was a friend of my son's. Therefore, I do not know if the price was out of line or not. I have since been told by someone that took bids on their project that they did not use Robert Brown Plumbing because his bid was too high. We are retired folks on a fixed income and IF the need for extensive plumbing happens again I probably would take bids. If I was independently wealthy and money was not an issue I'd for sure call Robert Brown Plumbing. You know the old saying, "You get what you pay for." That certainly may be the case here.

I found them on A. List and called to set up an appointment. I called at 12:45 and he was able to be here at 1:30. Dan was so nice. He left at 4:45 and i was expecting to pay much more. The price was so reasonable. I will definitely be using Robert Brown Plumbing as our go to plumbing service from now on and definitely recommend them.

They came in and took their snake rooter thingy and cleared out the pipe! They took care of my 'crappy' situation! They we're cool and fast.

I cannot remember the exact price but it was very reasonable. The gentleman that came out was professional, punctual, and knowledgable. They did excellent work.

We received several bids to reroute the drain for our washing machine. Most of the bids wanted to reroute the drain through our front yard, and since our sewer line hook up is on the other side of the home, go under our drive way and thru our front yard. Mr. Brown was the first one to suggest going thru the back yard. He also suggested a clean out right outside of the washing machinde wall(outside), which no one else suggested. He also suggested since were going thru the back yard, that we should tie in the sink and put a clean out there and put a clean out on the other side of the home by the bathroom, since that is the side were we had to tie into the city drain. He also suggested using a larger drain pipe to avoid any problems in the future, and once again one else suggested that. He said all this would require a city permit, which NONE of the LICENSED Plumbers told me in their bids. As he was finishing the work, he told me there were a few things that needed to be fixed that he would take of at no extra cost, which I was very greatful for. The first one, we had a small hole behind our dishwasher, and he had some extra wood and filled it in for us. The second one, was our washing machine hoses were old and he replaced them. The third one, he also rerouted our water vaulves for the washing machine and caped the old ones, something that wasn't in the bid. He didn't have to this, but it shows what kind of person he is. I will definitely use him with any and all plumbing problems I have.