Spencer's Contracting LLC

Great job; excellent work

unknown

unknown

unknown

unknown

unknown

10

unknown

We could not be happier with our recent bathroom renovation done by Spencer Contracting. We selected Spencer after interviewing and getting quotes from several contractors. Jason Spencer was prompt to meetings and with providing quotes, his quotes were detailed, fair and reasonable, and he was attentive to our ideas, questions and concerns; he went above and beyond in addressing our concerns and making recommendations. The work was started on time and was completed ahead of schedule. Jason stayed in contact with us and was always accessible. Throughout the project we were in the very capable hands of the project manager, David. David and his crew were knowledgeable, courteous, and above all, professional. The work site was always clean and organized, and it was obvious that special attention was to given to minimizing any inconveniences on our family during the remodel. Very pleasant and nice people to work with!!!

We are very pleases with our beautiful master bathroom remodel. Jason and his staff(office and on site craftsmen) we very professional, polite, and trustworthy. Every effort to give us the outcome we desired was met or exceeded. The tile in our shower was applied by a true artist--we had chosen a difficult pattern/design but the outcome was beautilul. All the workers who came to our home were respectful and provided quality workmanship. We would not hesitate to use Spencer Contracting again and highly recommend them to anyone.

Jason Spencer came out and looked at the rooms with me and made several suggestions to help me determine what would look the best in each room. He then emailed me the quotes which were specific to each room, including the work to be done and the costs for each. My impression of Jason was positive from the beginning. He was very professional and personable. We agreed on the work to be done and he explained to me when the work would begin and the timetable for each room. Since no one is home during the day, he reassured me that his workers were trustworthy and I need not worry. They brought a lockbox and locked the key up at the end of each day. Jason's crew consisted of 2 men, who worked the job from start to finish. They were here Monday through Friday till at least 5:00 PM. They were also professional and courteous, and obviously concerned with doing the job right. They pointed out any issues they found and corrected them. They were careful to ensure that when they went home at the end of the day, we had a working toilet and bathroom vanity. The work went basically according to the timeline Jason had given me up front. Several times during the work Jason either called or emailed me updates on their progress and when he expected they would finish each room. The whole experience was great from start to finish. Jason is a man of his word and you couldn't ask for more from his employees. They were all accomodating and professional. I have already recommended Spencer Contracting to a few friends and will continue to do so.

Another contractor was selected because Spencers prices were not competitive with other companies

Everything went smoothly and the work done was very nicely. The contractor and those doing the removal/replacement of the shower walls and tub were excellent, friendly and courteous. All phone calls, e-mails, etc. were returned immediately and workers were on time if not early (that is amazing in itself!). The cleanup of materials was handled beautifully and the condo was left in excellent condition. I have already asked for a quote for the remaining remodeling of the bath and have also asked for a quote for some kitchen remodeling at the same address. I highly recommend Spencer Contractors if you are looking for quality, dependable work.

We discovered an active leak behind the toilet in our already-showing-its-age bathroom. We knew the tile floors would have to be ripped up to repair the leak and that subfloor damage was probable (our circa 1945 house is off the ground on piers). The conversation between my wife and I quickly began to include all the other things we didn't like about the bathroom. Before we knew it, we were discussing a complete "gut it and redo it" job. I immediately joined Angie's List and researched bathroom/kitchen contractors, since this was our first remodel project. Spencer Contracting had received highly positive reviews and they specified as having a background in updating older homes, which I thought was yet another plus as you never know what you'll find when you begin remodeling an older home. I called Jason, the owner, to schedule a visit for an estimate and he arrived promptly on time the next day. We immediately felt at ease with his expertise and advice. Based off of the general "look" we were going for, he made many, many great suggestions (I believe all of which we went with in the end) that fit the theme and budget we were shooting for. I believe we met for more than a hour and a half discussing ideas. Not once did we feel rushed and he made sure that we discussed every aspect of the potential job. Jason was upfront with how he conducts business. He assured us that our project would be priority #1 and someone would be working on our house every day. We had heard horror stories of contractors starting a job, then getting a bigger job which stopped work on the initial job, which pushed back the deadline. He also assured us that being on schedule and budget is another main priority, as other previous Angie's List reviewers had stated. In addition, communication was another big bonus. Not only could we contact by cellphone, he also could email documents back and forth, which saves time during the process. After this initial meeting, Jason had an estimate to us via email within days. It was a little higher than we had initially budgeted, so we discussed ideas on how we could get the look and style we wanted within our projected budget. This mainly consisted of supplying the bathroom fixtures ourselves. Jason was upfront and honest about what he would charge for a fixture and made invaluable suggestions on what we could do on our end to get the project within reach without sacrificing quality. In addition, the timeline was of huge importance to us since we have a one-bathroom house and would be moving out for the majority of the project. We were given a detailed schedule of what would be worked on each day and when we could expect to have basic bathroom use again (toilet, shower, etc). Jason also emailed us sketches to redesign our linen cabinet and to completely redo the existing window. Since we could not find a quality vanity, Jason made the great suggestion of us finding an antique dresser and having a custom marble top cut and fitted. A 2nd estimate was right on target and from our previous conversations and comfort level we had with Jason, we agreed to start the project. The start date was pegged for Monday, 1/14/13 and to be finished within 3 weeks on Friday, 2/1/13. We can't express just how stress-free the entire project was (once we saw the bathroom ripped down to the studs, you can't help but get a little nervous). The work crew laid down protective flooring to prevent damage to our existing floors and arrived timely every day (big thanks to Brec and John). They were also very friendly and accommodating to our personal schedules. Jason informed us daily on what was completed each day as well as what to expect to see the next day. Having daily contact from Jason and being able to call/email him questions or concerns (you always think of more things as the project continues) on daily basis was a huge plus. When he saw an avenue to provide a suggestion, he would contact and discuss with us. He stresses "complete satisfaction with the job" and he means it. Each day we could see the transformation taking place, which was a neat experience. In an effort to get us back into the house sooner, Jason assured us he'd have the toilet installed by early Week 3. Brec and the plumber worked way past knocking off time that night to ensure we had not only a working toilet, but also installed the vanity and faucets as well as all of the shower fixtures! On 2/1/13, per the initial schedule, our bathroom was completed (except for last minute minor additions on our end) and came out completely gorgeous. It is literally a new bathroom and even exceeded our expectations. Spencer Contracting has our future business and will be highly recommended to all of our family and friends. Everything Jason told us during the initial visit for the estimate was true: 1. Complete customer satisfaction (Jason will go out of his way to ensure this will happen - the few minor issues we had during the course of the project were taken care of) 2. On schedule 3. On budget - (Jason strongly suggested that insulation be installed while the walls were down and only charged us for materials as to not to greatly impact the budget) 4. High quality materials and craftsmanship 5. Great communication - we exchanged daily emails and calls. 6. Great suggestions based on the look we were shooting for.

It went really well. I was very pleased with their profesionalism, their integrity and especially the quality of their work.

I contacted Spencer Contractor through their website and by telephone. In both cases, I was informed that someone would be contacting me to discuss the scope of work and set up an appointment for an estimate. I never did receive an email response or return phone call. Needless to say, the work was awarded to another contractor.

I had to move out while the work was done. I packed everything, and I moved all valuables and things I would've been heartbroken to lose. I have some furniture that my grandmother took from her childhood home when she married. A couple of pieces are at least 100 years old. Her vanity has a skirt on it that snaps onto the actual vanity, and that was partially torn off. A ceramic lizard that I forgot to remove was broken. The vanity can be fixed and the lizard isn't worth anything. They aren't movers, and I didn't mention either thing. That was essentially all that happened that I could consider negative, but really isn't. I should have explained about the vanity. I HIGHLY recommend them.

They were very friendly. They looked the job over and were very helpful, but I decided not to go ahead with the project, so, nothing was done. They were fine. Everything would have gone alright if I had decided to go ahead with the project. I appreciate what they did. I would use them in the future if I decide to go with the project.

Jason couldn't start in time, but he notified us in advance and we could work out a new dates of starting and completion. He asked upfront 1/3 of the project cost, which is reasonable. His crew was very professional and polite, despite working in the peak of heat outside. They left the work site clean and neat, removing all bulky debris from our yard before they finished. He kept all his promises. Disputes, unavoidable in home improvement projects, were resolved fast and in respectful, professional, and fair manner. We hope that the new roof will endure all storms and hurricanes.

Jason was very professional and knowledgeable. His estimate was competitive. I decided to postpone the project so no work was done, just an estimate.

The guy who runs the company; Jason Spencer, is extremely professional, he is on time, his estimates are free and probably the most honest contractor that I ever worked with. If he cannot do something for you he will find somebody who can.

Jason Spencer, the owner, was incredibly timely in his responses to calls and emails and walked be through everything that his workers were going to undertake. He was very thorough in each walkthrough (one for the estimate, one mid way through, and a closing walkthrough to examine all of the work) and we talked about all of the different options that were available to complete the job. Both of his workers were professional and CLEAN!!! Normally contractors leave every bit of mess and trash wherever it falls to the floor, but these guys cleaned up behind themselves and even cleaned some other mess that wasn't their own. I was really impressed. The work was timely and well-executed even to the point of correcting some of the shoddy flooring work that was done by a previous contractor (it wasn't in the bid to correct the work but in order to make the whole room cohesive they did). As a digital native, being able to communicate with Jason via email was also a huge sell. So many contractors are only ever attached to their cell phones. The work was great great great!

They have been wonderful. They are extremely honest and informative. They will give you a range of possibilities to choose form and then will do excellent work.