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Window World Inc

Windows, Siding, Doors,

About us

Additional DBA - Window World of Lexington Inc. Locally owned & operated by Tommy and Kendra Jones. Financing available.

Business highlights

29 years of trusted experience

Services we offer

Windows, doors & vinyl siding.

Services we don't offer

Gutter Cleaning, Window Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.853 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 53 reviews

Michael S.
09/2016
3.0
siding, replacement windows
  + 0 more
unknown
Description of Work: They came out and put in windows and siding last winter. The windows and siding were fine, but we ran into an issue during the installation. The installer put a nail through the Freon tubes of our HVAC unit. He then acted like it had been there for 20 years from the original construction. I found that hard to believe because as soon as he installed everything, I no longer had heat in my house. We then had to hire a heating & A/C company to come replace the tubes and Window World never offered to reimburse us for the cost of the replacement from the heating & A/C company since they denied that they did anything. I was not very happy with the way that was handled.
Rating CategoryRating out of 5

Ellen F.
09/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Window World did a great job. The workers were very professional and worked hard to make sure the windows were installed correctly and look good as well. I recommend them highly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael W.
06/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all windows.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Susan S.
04/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin M.
01/2016
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Replaced 2 windows. They cancelled the first installation appointment due to weather.They rescheduled for 2 days later. Installer arrived on time,did his work quickly,provided great windows, and cleaned the work area completely. |The charge for the work matched what the contract stated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$750

Anne F.
09/2015
5.0
replacement windows
  + -1 more
.
Description of Work: Whole house new windows.
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,000

PENNY N.
09/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: I replaced 9 windows and shutters in my house about 5 years ago. The windows are still awesome. I priced several window companies and window world was the cheapest. I'm going to use them again to replace my back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,600

Maryam D.
08/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Tune up on garage door, replaced rollers, lubed chain and gears.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David H.
08/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced some of the windows in our house and we are very pleased with them. You should know we researched replacement window companies for a long time before we decided to use them. They were very courteous and professional and we love the windows. When we get ready to do the remaining windows we will use them again because our experience with Window World was very positive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Peggy G.
06/2014
5.0
gutter repair, replacement windows
  + 0 more
.
Description of Work: Window World replaced 9 windows in our home, as well as replaced our gutters.The product is excellent and we couldn't be happier!! The employees were friendly, knew what they were doing and did so efficiently. They were very tidy and cleaned up all the mess of the old windows and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Sheila S.
08/2013
5.0
siding
  + -1 more
We would recommend them. We had used them to install our windows before. We did not know that they did vinyl. Because they are Window World, they really do not advertise the vinyl. I would use them again.
Description of Work: Window World Incorporated finished all of the vinyl work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Thomas Q.
06/2013
5.0
replacement windows
  + -1 more
Fast,efficient, very professional. No mess, clean up as if nothing had been done.
Description of Work: 10 new windows replacements and removal of old, plus repair where necessary

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Susan S.
06/2013
4.0
replacement windows
  + -1 more
They were on time and seemed professional and setting up the appointment was very easy. They didn't measure or look at any of the windows, just asked me how many needed replacement, which I didn't really like. The pricing was very clear and they were able to price it per window, which made it easy to decide how many we wanted done at a time. The cost for the windows was pretty comparable, but the door was much more expensive ($1236.00) than the company we went with and we really preferred to get all the work down with the same company.
Description of Work: We had them come out for an estimate for replacement of all our windows (18) and an entry door with glass.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,791

Jim C.
06/2013
5.0
replacement windows
  + -1 more
They are excellent. They gave a competitive quote and they did the job efficiently in one day as they said they would and looks like it is a good job and altogether it is a good experience. The price was competitive. They are punctual. They were professional. It went smoothly with the salesman and the installer. I would recommend them. I would use them again.
Description of Work: I used Window World for windows last Thursday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Liz D.
06/2013
4.0
replacement windows
  + -1 more
Salesman measured incorrectly so when installers arrived the first time they could not complete the work. It took about 4-5 more weeks to reorder the correct windows. Installers were very fast - once they had the correct windows. It took less than 1 day, they thoroughly cleaned up afterwards and I feel that installation was very good. Overall, I think Champion probably has a better quality window that might be a bit more energy efficient, but at half the price ($2400 vs $5000) WW is hard to beat. But if your windows are more than just "standard" single windows I would insist on an installer coming out for proper measurement to avoid the delay we had.
Description of Work: replaced two bay windows (6 total windows)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,400

James M.
05/2013
5.0
siding, replacement windows
  + 0 more
I didn't go with them because of the price. They were professional and responded very well. They quoted $5200 for the job. I might use them if I get the right price.
Description of Work: Window World Inc gave me a quote to install the windows and siding.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Penelope Davis G.
11/2012
5.0
replacement windows, doors
  + 0 more
I have absolutely NO complaints and would not hesitate to use them again when the need arises. Bill Cox is great, as is the office staff. Always friendly, always helpful and with one small mix up in a storm door ordered, everything was corrected easily and in a very timely manner. The workmen were always prompt, very friendly and courteous and did a great job cleaning up after themselves. My husband and I are very, very satisfied with the quality of the windows and doors and the quality of the service we received over a number of installation visits. There was no problem doing the work in several small jobs to meet our budgetary needs. In addition, we have seen a real difference in our heating/cooling bills. We give Window World - products and staff -- straight A's.
Description of Work: Over the past two years, had the windows replaced a few at a time, finishing this September with the remaining windows as well as front and back doors and fronat and back storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Beth J.
10/2012
5.0
replacement windows
  + -1 more
Great. Called several window companies for an estimate on a custom bow window in our 38 year old home. The original was custom built, huge (73" x 114") and covers almost an entire wall in our living room. It was made from 12" x 12" glass panes with wood lattice in between. The estimates were very high ranging from $4,600.00 to $6,000.00. One company even told us that the window could not be replaced and that we should just have it repaired (replacing all the individual panes and wood). I called Window World because they had installed all the new replacement windows (10) in our house several years before. The representative from Window World was amazed at the size of the original window and brought his crew chief in to take a look. They measured, talked, scratched their heads, talked some more and measured again. They came up with a plan and said "yes we can do it." The window had to be built and shipped, which they said would take 6 to 7 weeks. Six weeks later the crew showed up and installed the window (5 panels with 2 casement side panels), wrapped everything in vinyl and cleaned up. It's gorgeous! We noticed a drop in our electric bill right away. The crew said it was the largest window they had ever installed. Thank you to Bill Cox and all the crew you did an awesome job!
Description of Work: Manufactured and installed a bow window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Eric S.
05/2012
5.0
replacement windows
  + -1 more
Great job, great people, great service. Will use again
Description of Work: Over three years I have done a little at a time as I could afford and they helped me right along. First replaces a few windows then all. After that had them wrapped on the outside everytime no problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Susan S.
05/2011
5.0
replacement windows
  + -1 more
I thought their price was fair. The crew was really good and knew what they were doing. They were in and out and cleaned up after themselves. They had really good attitudes and answered any questions. The installation crew was great. In the past we have other companies out to do similar work and they weren't near as good as this company. I will use them again in the future.
Description of Work: I used Window World to replace our windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jan K.
11/2010
5.0
replacement windows
  + -1 more
They did a great job. They were there when they said they would be there, d the work and cleaned up after themselves.
Description of Work: They came 3 separate times to install brand new windows in a duplex that I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sharon G.
09/2010
5.0
replacement windows
  + -1 more
They are a marvelous company and I would recommend them every chance I get. They work around your schedule and are very accommodating. They are not high pressure sales. Their product is good and it is a good price. I had a problem with one window in a very small bathroom and they were able to put it in and fit it in such a way that it actually gave me a couple more inches of wall space.
Description of Work: Window World replaced our windows a couple of years ago. They wrapped my window frames and matched vinyl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

DAVID L.
09/2010
2.0
replacement windows
  + -1 more
They were average. I don?t think my interaction with them was memorable. Their quote wasn?t very significant. It wasn?t a professional quote. It wasn?t an impressive presentation. They just did a quick walk through and quoted a price before leaving. I think it was close to the bid given by another vendor who did a very good job. I have no interest in dealing with this company again in the future.
Description of Work: Window World gave me an estimate, six weeks ago. The estimate was for placement of eight windows and siding on four exterior doors.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
5.0


Response from Window World Inc
Its hard to comment on a customer who never purchased from us. We only gave a free estimate, no work was ever contracted.

Christie N.
07/2010
5.0
replacement windows
  + -1 more
The 3 man crew called the morning they were due to arrive, they were here with 30 minutes of their call as they said they would be. The set up their equipment and ladders, carefuly removed all the pieces around the window and then pulled the old window out of the wall. They then lifted the new window into place, secured it with screws, centered it in the opening, put insulation around the edges and calked it in. Can't say enough about the install crew, they were polite and answered all my questions as they went along. The lead installer even went so far as to show me how to put down a good caulk bead when I remarked that I always struggle making caulk lines look right. Oh, one last thing, the salesman who came out to sell us the window was very fair, didn't get into the whole pricing up/down silliness that many window companies resort to.
Description of Work: Replacement of a large double pain window. This was the window above the front door, it was approx 6 and 1/2 feet tall and about 4 feet wide. Weighed in excess of 300+ pounds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

janine M.
08/2008
5.0
replacement windows
  + -1 more
They came and gave an estimate. We thought they might be expensive, but they were average. The windows were high quality. They cleaned up well. They were nice people.
Description of Work: Replaced ten windows with new double pane windows and outside coverings that do not require painting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000
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    • 2(current)
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Contact information

212 Southview Dr, Nicholasville, KY 40356

www.windowworldlexington.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Siding,
Doors,
Gutters,
Garage Doors

FAQ

Window World Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Window World Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Window World Inc offers free project estimates.
No, Window World Inc does not offer eco-friendly accreditations.
No, Window World Inc does not offer a senior discount.
No, Window World Inc does not offer emergency services.
Yes, Window World Inc offers warranties.
Window World Inc offers the following services: Windows, doors & vinyl siding.
Gutter Cleaning, Window Cleaning

Contact information

212 Southview Dr, Nicholasville, KY 40356

www.windowworldlexington.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM