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Window World LLC

Windows, Doors, Siding,

About us

World-class products. Professional installation. Guaranteed low pricing. That’s what you can expect from Window World of Louisville, the local leader in replacement windows and other home remodeling products. With a full line of windows, doors, vinyl siding, roofing, kitchen design and bath design options, our team of home improvement professionals is ready to help find the right solution for every customer

Services we offer

Windows. Doors. Vinyl Siding. Sunrooms. Roofing. Gutters.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.588 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
17%
3
7%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 51-75 of 88 reviews

Bob M.
04/2017
3.0
replacement windows
  + -1 more
Not too bad
Description of Work: New windows

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$11,000

Krissie D.
10/2016
3.0
siding, replacement windows
  + 0 more
Did not get done
Description of Work: Windows and siding

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
punctuality
3.0


a R.
06/2016
3.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: The owner initially came to my house to assess my window, which was leaking. He said he would send someone to my house to fix it. However, two weeks went by and no one came. I was in Bowling Green; therefore, I stopped by the shop. Someone did came to my home that day. He caulked the window. It has not leaked since the contractor caulked it. The only reason they received low scores, because I had to travel from Cave City to the far side of Bowling Green to get service the owner or manager said he would send someone to provide.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$50

Jill R.
03/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: I received an estimate for a home with which we are under contract. Attentive and expedient with the estimate and will hire to do work when contract closes.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Wilma D.
06/2012
5.0
replacement windows
  + -1 more
They are doing a good job, and I really love them. I have used them before. I get just partial windows because I can't afford all of them. I loved the workers who put them. They are prompt and friendly. Their price is probably the same as a lot of others and cheaper than some. It is reasonable. The windows they had put in really helped, and I can tell the difference in heating. I have recommended them to others.
Description of Work: Window World Inc replaced part of the windows for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronny S.
06/2012
5.0
replacement windows
  + -1 more
They are great. We have used them in the past also. I have been very satisfied with them. They do what they say they are going to do. The windows are great, and I think their prices are good. They call and let you know when they are coming. I would use them again in the future if needed.
Description of Work: They put seven windows in my basement for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Linda J.
05/2012
5.0
replacement windows
  + -1 more
They were very professional, cleaned up their mess, punctual, called before they came, and the price was very reasonable. They also showed me how to tilt the windows and clean them.
Description of Work: They replaced two windows for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Randi B.
04/2012
5.0
replacement windows
  + -1 more
They are prompt, courteous, and do exactly what they say they are going to do. They are professional. I have had no problems or defaults with the windows.
Description of Work: They replaced all the windows in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue F.
03/2012
5.0
replacement windows
  + -1 more
I loved them, they did great work for me and I will continue to use them in the future if I needed more windows replaced in the future.
Description of Work: They replaced the windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann H.
03/2012
5.0
replacement windows, wallpaper removal
  + 0 more
They did a good job. They were good.
Description of Work: They installed windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P. V.
03/2012
5.0
replacement windows
  + -1 more
They show up, they say what they're going to do then do what they say they will and they tidy up. They actually found their way here and I live in the boondocks. They a very efficient.
Description of Work: Window World Inc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

David R.
07/2011
4.0
replacement windows, siding
  + 0 more
They used a subcontractor and he knew his stuff. To get my old aluminum windows out he had to cut them but he worked from the outside and didn't put anything down on the inside so there were shards of aluminum on my carpet. Other than that, everything else was good. There is a lifetime warranty and they will come out for even the smallest thing.
Description of Work: Window World did siding for me and replaced all of the windows in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda R.
06/2011
5.0
replacement windows
  + -1 more
It was wonderful. They were quick and inexpensive and the service was good. It looks like high-end work to me. They are quite big and getting bigger. I will be using them again. They were very good and I would definitely recommend them.
Description of Work: Window World Inc put in new windows throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ann B.
05/2011
5.0
replacement windows
  + -1 more
I was very pleased with the installed and the salesman. Everything from making the appointment to having their person show up to the measuring and ordering, to the people who called me for the order, the scheduling, the installation, everything was great. I spent $950 on the 2 windows.
Description of Work: I used Window World Of Louisville Inc. 2 months ago to get some windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

grace J.
08/2010
5.0
replacement windows
  + -1 more
It took about 7 weeks from ordering to get the window installed. We received a call the day before it was to be installed about 3 weeks after we had ordered. The company called and said the window didn't come in on the truck. We waited another week and a half. The day it was to be installed We got another call that it was the Wrong size. So we had to wait another 2 weeks.Very frustrating. The window looks nice and the installer was professional They did take about $50.00 off but the window sooner was what really mattered. We ended up calling Window World back!! Glad we did. They installed 19 windows. They were on time. The guys were great! Great waranty also!!
Description of Work: We used this company to replace a window that was broken. We called back and had 19 installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$8,000

Stan K.
02/2010
4.0
gutter repair, replacement windows
  + 0 more
They answered my questions, responded to my calls when I asked for a follow up call and I had no issues as far as the billing or contract goes. They did what we discussed and there wasn't any up charges or anything of that nature. Overall, the windows work pretty well, exactly what I expected. They do what they prescribe to do.
Description of Work: They replaced 8 windows, did new guttering and gutter helmet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Raymond D.
02/2010
5.0
replacement windows
  + -1 more
The installers showed up shortly after the appointed time. They measured windows to be replaced to insure that the replacements they had were correct. They removed the old and installed the new in just over two hours. I was shown how to operate the window and also told to refrain from cleaning for about 4-5 hours to allow the sealant to cure. I was very pleased with the process and hope to order the remaining four windows in a month or so.
Description of Work: Met with a Window World sales rep on 18 Dec 09 so that he could provide me with an estimate to replace nine windows. Sales rep explained the cost, the potential energy savings, and the tax break. I opted to have five replaced with the hopes/intention of getting the remaining four replaced at a later date. Sales rep stated that I could have two or three done at a time and that the estimate for the nine was still the same with no added service call fees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

NANCY D.
09/2009
5.0
replacement windows
  + -1 more
They were wonderful. The salesperson was nice and so were the installers. The installers were very professional and cleaned up well.
Description of Work: I needed to have five windows replaced. I called Window World of Louisville and had them give me an estimate and I chose them to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

JOY H.
11/2008
4.0
replacement windows
  + -1 more
The sales representative was not very responsive. He did not return any of our phone calls. The person answering the phone at the office knew nothing and was unable to answer any questions.
Description of Work: The sales representative failed to call when the windows were in, resulting in a longer wait than was necessary. They could not schedule easily on a Saturday, so we had to wait several weeks longer. When the installer finally came out, he said there was a problem with the original measurements, and the window could not be installed that day either. So we had to wait longer while they straightened it out. We finally got the window in, and they did a good job. It just took WAY too long. Almost 3 months from the time we ordered.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,300

Anthony B.
06/2008
5.0
replacement windows
  + -1 more
They installed four windows in the bedroom and four windows for a bay configuration in one day. They cleaned up after themselves. They were very courteous and knowledgeable. They provided me with all the information I needed without trying to pressure up sale me. I would highly recommend them!
Description of Work: They installed eight windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,219

LISA W.
11/2007
5.0
replacement windows, screen repair
  + 0 more
We had a great experience. The men who provided the service were friendly, professional and efficient. They removed the windows and installed the replacement windows within one day. One of the screens had a small tear, and they came out promptly to replace it. The sales rep was also friendly and wasn't 'pushy'. Price was great, and we are very happy with the quality- we love the windows. Only complaint is that they could have done a better job cleaning up outside. There was some debris left over. We will soon need replacement windows for our basement- and we will use Window World again.
Description of Work: 20 replacement windows installed- all wrapped. Old windows removed and hauled away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

CHRIS C.
08/2006
3.0
replacement windows
  + -1 more
The final price was more than the original quote. It took much longer than expected for them to complete the work. They sent one gentleman and it took him 3 days to complete the job. They were slow to respond for repairing damages. Good windows at an outstanding price. They need the customer service to back up their product. I guess you really do get what you pay for.
Description of Work: Replaced all the windows in our home with vinyl replacement windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$2,000

07/2006
4.0
replacement windows
  + -1 more
I THOUGHT THEY DID A GOOD JOB WITH A REASONABLE PRICE. THE PRODUCT THEY HAD WAS VERY WELL MADE. THEY DID A PROFESSIONAL JOB OF PUTTING IT IN AND IT LOOKED VERY NICE WHEN IT WAS DONE. I USUALLY DO THIS KIND OF STUFF MYSELF BUT I WAS VERY PLEASED WITH THEM.
Description of Work: THEY PUT A WHOLE NEW WINDOW IN AND TRIMMED OUTSIDE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$289

06/2006
5.0
replacement windows
  + -1 more
THEY WERE VERY PROFESSIONAL. THEY GOT IT DONE PRETTY DARN QUICK AND THE WINDOWS LOOK GREAT. I DON'T HAVE ANY COMPLAINTS ABOUT IT AT ALL. THEY WERE CHEAP, WHICH IS THE BIG DEAL.
Description of Work: HE REPLACED FOURTEEN STANDARD WINDOWS THAT WERE DOUBLE HUNG, DOUBLE INSULATED, UV PROTECTED. THEY ARE TOP OF THE LINE WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

06/2006
5.0
replacement windows
  + -1 more
THEY WERE EXCELLENT BECAUSE OF A WHOLE COMBINATION OF THINGS, RESPONSIVENESS, QUALITY, PROFESSIONALISM, QUICKNESS, AND PRICE. IT WAS JUST A GREAT COMPANY TO WORK WITH. THE QUALITY OF WORK HAS BEEN GREAT SO FAR.
Description of Work: WINDOW REPLACEMENT, ELEVEN WINDOWS WERE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

2200 Brennen Business Ct, Louisville, KY 40299

www.windowworldlouisville.com/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Siding,
Roofing,
Gutters,
Wallpaper Removal,
Screen repair,
Garage Doors

FAQ

Window World LLC is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 4:00 PM

Window World LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Window World LLC offers free project estimates.
No, Window World LLC does not offer eco-friendly accreditations.
No, Window World LLC does not offer a senior discount.
No, Window World LLC does not offer emergency services.
No, Window World LLC does not offer warranties.
Window World LLC offers the following services: Windows. Doors. Vinyl Siding. Sunrooms. Roofing. Gutters.

Contact information

2200 Brennen Business Ct, Louisville, KY 40299

www.windowworldlouisville.com/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 PM