Window World LLC

Showed up on time. Cleaned up after themselves. Window looks great.

Apparently, there was some miscommunication about delivery dates -- it took a long time for our windows to come in. But once the windows arrived, the work to replace them was very quick and professional. We're very happy.

They replaced four windows at my house. It cost fifteen hundred dollars. They were not great about communicating but the end product was good and the people that did the work were friendly. The price was fair and they came in and did what they said they were going to do. The service, professionalism and clean up was fine.

So we placed an order for 15 windows. We were told the process would take 6 weeks. That meant the windows ordered, built, shipped, and installed. We are now past 6 weeks and have been told it will be around 2-3 more weeks. If you purchase windows from them do not listen to their sales force. They will lie to you. Not happy at all with Window World. About ready to ask for money back and use another company.

swe needed our windows to be replaced due to the age of house, so we called window world of louisville. john blake came out and did the estimates and went over all the details. john was great told us how long it would take and went over the details of the windows. just want to say that john professionalisn was the best!!!! also the installer team of workers very polite and courteous. we are so happy with our new windows we made a wise decision in window world.

All went well except they mis-measured 2 windows which they promptly corrected. They were very professional. A good experience.

It was flawless from the first meeting. The salesperson was very helpful and not at all pushy. He made good recommendations and provided a good price. I decided to cancel the other estimates I had scheduled and go with Window World based on their great reviews and price. The installers were very kind and professional. They finished the job quickly and left nothing behind.

Installed ten windows and did a great job with the installation. The only issue was the time it took to get the windows and the installers were late. However, they did an excellent job with the installation and made up for being late!

They were able to get the work completed quickly. The clean up was done well. It took about 3 weeks to wait on the windows which was acceptable wait time for order, sizing and installing. We like using them because of their guarantees.

Our home improvements with Window World are not complete yet. The siding was done last week. A few minor details to fix. Gutters being installed 8/20/2013. Front door and windows will be in in a few weeks. The crew that installed the siding was prompt and went right to work. They were very polite, and also very and quot;happyand quot; workers. There were approximately 8 workers here, and from the time they started until the time they left, I was very impressed with their preciseness and diligence in their work. Never once did I notice a worker that was mad, angry, or not interested in working hard. In fact, I have to say that it was a joy to see them so happy and enjoying their work. The only issue we had was communication since none of the men spoke English. By the end of the job, we were teaching each other Spanish/English words. I would highly recommend Window World.

I called Window World in late April. Our home was built in the 1940s and while almost every window has been replaced over the years by the previous owners, the two largest windows in the house were original. The windows were in terrible shape: cracked in some places, rotten sills, etc. Two gentleman came out to the house to give me an estimate on April 24, 2013. The salesman was a little on the pushy side but nice all the same; he pulled every sales tactic known to man to get me to give a credit card number right then and there! I called him back about a week later and said we wanted to move forward. The deposit went through the week of May 6 and I was told it would take about 4-6 weeks for the windows to come in. A month later I received a card in the mail saying my windows had been ordered and I could expect them to be in at the end of June. On July 8 I received a call that the windows were in but they couldn't schedule the install until July 22. Then it rained and they had to reschedule. Then it rained again and they had to reschedule once more. After three reschedules, on July 31, I finally got my new windows! They're really great and so far we've been very pleased with them. I would use this company and would recommend them to friends and family. If I were to offer this company one piece of advice, it's to lighten up on the sales tactics and employ some follow up to your sales process. The last time I talked to the salesman was in April. He never called to follow up, see how I liked my new windows, nothing. Once he had my money, he vanished altogether.

They were prompt, did exactly as they said they would do and left my house as it should have been. I would recommend them to anyone.

It was excellent. Their salesman was not pushy. He was knowledgeable. They guy that did the roof was super. All of the neighbors commented on what a great job they did. It was slightly less that some of the other companies. Their prices were competitive.

They are great. We are lucky customers. They showed up when they did. They did an excellent job; no surprises. There's probably not anybody else we would call for windows. They show up, they do what they say, and they have reasonable costs. Our overall experience with them is excellent. Their pricing is excellent; they are really reasonable. We will probably be using them in about two months.

My father had a great experience with this company. When it came time for me to replace a kitchen window and possibly a sliding glass door this was the first company I called. The salesman arrived early on a Saturday morning and was hurried and uninterested. About a week after I received a follow up call from the company but had already decided to go elsewher.

There was no high pressure. He acted like he didn't care if I bought 1 door or all windows.. He didn't try to sell me things I couldn't afford and I really liked that. He was just as nice as could be.

It went fantasic. The window are great. They were installed well and very easy to clean. They have had to come back to fix a couple things, but they have been responsive. They came back to show how to remove the sliding glass door so we could get a large piece in the basement. There have been some small little things, but they have kept up. Their products are great.

I was very happy with their service and since I haven't had any problems. I would use them again.

We called for an estimate and were very pleased to find out that we could get any number of windows installed by them, even 1. The estimate for the 4 windows was lower than the other estimates so we were able to upgrade the picture window. They arrived on time and got right to work taking out the old windows, putting in insulation and installing the new windows. They caulked all around, cleaned up the mess and were gone. The windows look great from the outside and the inside. They are easy to clean, safe and make the rooms more quiet. When we are ready to replace the other windows, we will call Window World again. The only thing I would change is that the person that gave us the estimate told us we would just have to cut back the rose bush to below the window level, and we did. But when the installers came by to double check the window measurements, he said the bush had to be cut down, and that didn't make very happy. We also had to move another shrub. Both people need to know what can be worked around and what can't.

The team that came were great - nice attention to detail. In particular we were concerned about leakage (many of the window openings are skewed) and any rotting wood. The team was great about checking each opening carefully before installing the new window, and also made sure that all of the 'skewed' window openings were very well insulated. Also - they were very patient with all of my questions - and there were a lot of them! We did have one window that looks like it was manufactured incorrectly. When we pointed it out they made sure to note it in our paperwork and are ordering us a new sash. Only downside is that it was pretty messy when they left. We couldn't walk anywhere in our house with having our feet turn completely black from all of the dust/debris. We were expecting a bit since EVERY window was replaced, but sheesh. Ended up hiring a cleaning company to get the house back in shape. In spite of the messy aftermath, I would still highly recommend. At the end of the day, we just wanted quality installation, and that's what we got.

At the end of the day we were pleased with the installation and would utilize them again.If you are not looking to spend a bundle on windows then I would certainly suggest you call on Window World.Keys for my next time:-Clarify Everything that is included with the $189 window before doing anything.Why? Because I think the sales/estimator makes extra dollars on the upgrades they suggest. Special 'gas' between the panes and other 'upgrades'. Ask about them hauling away the old windows - don't do it yourself is my suggestion. Just make sure you get ALL they advertise for a base window before adding upgrades.Again I would use this company again but will be a bit more informed before looking at any options.

I had Window World quote replacement windows and while I did not have the work performed (sold the house instead), the quoting process was painless and professional. The rep who came out did a thorough job of inspecting my windows, showing me issues, explaining the replacements and possible solutions to one custom half-round window. I would certainly have them quote again on my new house if needed. The fact that Dave Ramsey recommends them is a great big foot in the door as far as I'm concerned.

I have already recommended them to a few and I would recommend them to others as well. I rate them very highly and I would use them in the future if I have to.

One of the staffs they sent was a newbie. The window he installed had a problem with it. We reported the issue and they sent someone out the next morning to fix the issue. They made sure that the issue has been resolved by calling me several times.

He was very profession, friendly, helpful and considerate. He gave me a good price for the job but I had decided to go with another company for other reasons.When I need my bay windows replaced with longer ones, I will call Window World to do the job. Besides, the bay windows are theirs in the first place, purchased by the previous owner.Also, the woman at the office who answered the phone was very pleasant and helpful, returned calls when she said; very good business etiquette.